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Rank Group Enters into a New Partnership with GamCare
The Rank Group has announced a new partnership with GamCare for the extensive roll-out of safer gambling and social responsibility training for over 1400 colleagues. The programme will see GamCare deliver 150 days of training to Rank colleagues, kicking off later this month and running through until November.
The new partnership builds on Rank’s longstanding work with GamCare, which has seen colleagues working in the Customer Service, digital and land-based Mecca bingo business units receive training for the past 18 months.
The GamCare Social Responsibility and Interaction intermediate level course will be delivered as a one-day course to 950 people across Rank’s various business functions, including those working in land-based Grosvenor casinos, Mecca bingo clubs, the Rank Interactive (digital) team and international colleagues.
A further 500 colleagues will benefit from the advanced level course, delivered as part of a two-day programme, which seeks to significantly deepen the knowledge, skills and capability of colleagues at supervisor and managerial level, building on their existing safer gambling experiences and know-how.
John O’Reilly, CEO of Rank Group, said: “I am delighted that our partnership with GamCare is now being rolled out at such a significant scale. It underlines our relentless commitment to improving how we interact with customers to give them the safest and best experience when they are with us.
“Safer gambling is a strategic pillar of the Rank Group and it requires investment, expertise and a deepening of all our knowledge.
“The GamCare team are brilliant at focusing minds on how to optimise safer gambling and social responsibility interactions and I am certain that our colleagues will benefit enormously from their expertise which will, in turn, give a much improved service to our customers.”
Anna Hemmings, CEO of GamCare, said: “We are pleased to be extending our partnership with Rank to deliver safer gambling training across all their brands.
“The investment in their people’s skills and knowledge around customer interaction responsibility should help to reduce the risk of gambling harm in their venues and online.
“Our training incorporates the experience of our service users, the huge level of collected evidence and industry research across numerous fields and GamCare’s many years of experience working across the sector.”
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Sportradar Group AG (NASDAQ: SRAD) has been granted a gaming-related vendor license from the United Arab Emirates’s General Commercial Gaming Regulatory Authority (GCGRA), an independent entity of the UAE Federal Government with exclusive jurisdiction to regulate, license, and supervise all commercial gaming activities.
The license, operational with immediate effect, affords Sportradar the opportunity to provide its products and services to licensed operators.
Sportradar looks forward to bringing its 20+ year expertise and proprietary sports technology to operators and clients in the region.
The post SPORTRADAR AWARDED UNITED ARAB EMIRATES LICENSE appeared first on European Gaming Industry News.
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Winlandia, the online casino with a Nordic twist powered by SkillOnNet, has expanded its offering by launching bingo vertical to players in the UK and Sweden.
Following the launch, players can now enjoy a range of bingo games from Pragmatic Play, including 90-ball, 80-ball, 75-ball, 50-ball, 30-ball and Speed Bingo, as well as themed rooms, including Big Bass Bingo, Drop Pots, Boom Box and a dedicated Jackpot Room.
They can also take part in the provider’s flagship Bingo Blast format, including spin-offs like Snowball Blast, as well as its hugely popular Diamond Dazzle and just-launched Reels Room.
To super-charge the launch, Winlandia has partnered with Gambling.com and its flagship Whichbingo.co.uk, which will exclusively promote Winlandia Bingo to its audience for several weeks.
To support the launch of Winlandia Bingo, the operator is offering an exclusive welcome bonus together with WhichBingo, consisting of: 100% up to £50 + 300 No Wagering Bingo Tickets + 100 Free Spins on Big Bass Bonanza. To support the launch of Winlandia Bingo, the operator is offering an exclusive welcome bonus together with WhichBingo, consisting of: 100% up to £50 + 300 No Wagering Bingo Tickets + 100 Free Spins on Big Bass Bonanza,18+, GambleAware and T&C applies.
Christoffer Grönlund, Head of Affiliates at Winlandia, said: “This launch highlights our commitment to long-term affiliate partnerships and strengthens our collaboration with Gambling.com Group.”
“Pragmatic Play’s bingo suite allows us to bring the Winlandia experience to a wider audience while maintaining our Nordic character and focus on entertainment.
We’re proud of how our affiliate relationships continue to drive quality traffic and sustainable growth in key markets like the UK.”
Malcolm Farrimond, Head of Bingo at SkillOnNet, added: “It’s great to see Pragmatic Play Bingo now live on Winlandia in both the UK and Sweden. The product offers a strong mix of bingo games, including Big Bass Bingo, Bingo Blast and Drop Pots, with something to suit different types of players.
“We’re also pleased to launch Big Bass Bingo exclusively for UK players – a new room inspired by the popular slot title. It’s a well-rounded bingo offering that supports Winlandia’s focus on entertainment and variety, and we’re looking forward to seeing how players in both markets respond.”
Corina Tanasa, Account Manager at WhichBingo.co.uk, said: “At WhichBingo.co.uk and Gambling.com are delighted to support the exclusive launch of Winlandia’s new bingo product. We look forward to showcasing this exciting addition to the market and delivering an engaging experience to players. This collaboration marks an important step in bringing innovative bingo content to a wider audience”
The post Winlandia launches dedicated bingo offering in the UK appeared first on European Gaming Industry News.
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The Philippine Amusement and Gaming Corporation (PAGCOR) and the National Privacy Commission (NPC) have entered into a partnership aimed at bolstering data privacy protection and ensuring regulatory compliance across the country’s gaming sector.
The collaboration was formalized through a Memorandum of Understanding (MOU) signed on Monday, October 20, at the PAGCOR Corporate Office in Pasay City.
Under the agreement, the two agencies will work together to address data privacy challenges, enhance stakeholder collaboration, and promote a secure and trusted gaming environment.
PAGCOR Chairman and CEO Alejandro H. Tengco said the partnership reaffirms the state gaming firm’s commitment to safeguard the personal data of its employees, licensees, and gaming patrons.
“This MOU with the NPC is a vital step in aligning PAGCOR’s policies and processes with the evolving data privacy landscape, Mr. Tengco said. “It reinforces our duty to protect personal information while ensuring that our operations remain transparent, compliant, and trustworthy.”
He added that the partnership would pave the way for the full development of a database of government officials and employees who are prohibited from gambling in casinos and other gaming establishments nationwide.
“In collaboration with the NPC, PAGCOR hopes to finally develop a database of government employees who are prohibited from gambling in casinos. This is part of our promotion of responsible gaming,” he added.
NPC Privacy Commissioner and Chairman Atty. John Henry Naga, meanwhile, lauded PAGCOR’s proactive stance in embracing data privacy accountability, noting that cooperation between regulatory agencies is crucial in safeguarding personal data especially in industries handling large volumes of sensitive information.
“The formalization of this collaboration between NPC and PAGCOR underscores the security of our citizens’ personal data, which is not just a regulatory requirement but a hallmark of excellence in the gaming industry,” Atty. Naga said.
The idea of a formal partnership was first raised during an NPC-led Data Privacy Training Workshop for Government-Owned and Controlled Corporations where
PAGCOR Data Privacy Officer Maria Concepcion Gloria-Rubio proposed the creation of a framework to enhance compliance mechanisms.
Under the MOU, PAGCOR and NPC will implement joint programs on privacy awareness, capacity building, and policy development to strengthen privacy governance within the gaming sector
The post PAGCOR, NPC join forces to strengthen data privacy in gaming industry appeared first on European Gaming Industry News.
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