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Global financial services company Trust Payments optimises Productivity and Efficiency with help from iMovo Limited.
Trust Payments have recently engaged with iMovo to enhance the corporate Salesforce implementation, this being the world’s foremost Customer Relationship Management platform.
Trust Payments, a global financial services company with presence in Malta and over 20,000 customers around the world, offer flexible and international service for payment service providers.
This Salesforce CRM platform has been in place since 2017 and, as a result of the recent enhancements and customisations, Trust Payments is already seeing considerable improvements in staff productivity and efficiency through having efficient and effective processes and application integrations.
As a growing company with operations around the globe, Trust Payments faced challenges automating their processes and workflows, especially when assessed against the ever-changes requirements of a dynamic business environment. The final decision to engage an external service provider was driven by the fact that the company required up-to-date, high-quality and highly trained Salesforce development resources and skills.
As certified Salesforce consultants and experienced digital transformation partners, iMovo digitally transformed their processes; from paper-based applications to digital alternatives that exploit the power of Salesforce modules and functionality. The newly implemented Salesforce platform ensures that business growth does not disrupt the customer experience. Moreover, having dedicated Salesforce resources such as iMovo enables quicker automation and frees up time of in-house staff for other activities.
The automation of various processes drastically improved the team’s performance. This engagement has created the path to optimum effectiveness; enhancing staff productivity and the speed at which projects are completed.
iMovo’s engagement is an ongoing one, and Trust Payments have in-house Salesforce development resources that handle spikes in business volume and adapt to growth. Commenting on this engagement, Marco Mercieca, Project Manager at Trust Payments stated that “Working with iMovo has been so far a very positive experience. The team is highly experienced in their field of work. Their approach makes it very comfortable for us to work with them, and we appreciate that iMovo can provide us the flexibility we need. We hope that this relationship continues over time.”
Having a reliable, ethical minded external provider is always the best option. Apart from cost savings, the company would benefit from sharing of knowledge, know-how, and process best practices, and a long-term plan for growth.
As part of the work related to compliance, iMovo assisted Trust Payments with the automation of processes related to the Know Your Client (KYC) Compliance requirements.
Other than automating the processes to ensure efficiency across the process, iMovo also assisted in the automatic validation of client information to include:
• Webshield Verification
• International Match Verification
• International CreditSafe Validation
In this way, a new customer can be checked and validated automatically across with minimal human intervention and the risks inherent without such processes.
A company such as Trust Payments that relies on Salesforce to manage global customers, benefits greatly from a Salesforce roadmap to streamline and grow different areas of the business. In fact, together with iMovo’s expert input they have gained the correct understanding of the available options and created a long-term vision for Salesforce.
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Gamepop
GAMEPOP: The Culture of Play by Red Bull Media House – the first bookazine devoted entirely to video game culture
Introducing GAMEPOP: The Culture of Play, a new premium bookazine by Red Bull Media House and the world’s first magazine dedicated entirely to video-game culture. Designed as a rich, book-like publication, GAMEPOP rethinks what a magazine can be, capturing the creativity, personalities and ideas shaping modern gaming. GAMEPOP will debut at the Red Bull Tetris World Final in Dubai from December 11 to 13, followed by The Game Awards on December 11. The issue will then be available through select international retailers in the weeks that follow.
Across 180 pages, the issue brings together a wide range of cultural voices, including Japanese game designer Hideo Kojima, leading DC Comics creators, the Oscar-nominated team behind Grand Theft Hamlet and contributors with bylines in Vogue. The bookazine also spotlights standout Red Bull talent, including YouTube star Ludwig, Twitch creators Emiru and Caedrel, and Red Bull athlete MenaRD.
Rather than treating gaming as a standalone medium, GAMEPOP looks at how games influence, and are influenced by, wider culture. Through original photography, long-form features, illustration and visual essays, the publication explores how gaming connects to global trends in style, music, movement, storytelling and performance, and the creative communities driving that conversation.
The issue also includes interactive elements, including a bespoke Choose Your Own Adventure story created exclusively for the launch. A limited collector edition of 150 copies takes the concept a step further, featuring a fully functioning Tetris® device embedded directly into the cover – an industry first that turns the magazine into an object of play.
The post GAMEPOP: The Culture of Play by Red Bull Media House – the first bookazine devoted entirely to video game culture appeared first on Gaming and Gambling Industry Newsroom.
Red Rake Gaming is pleased to announce a partnership with QTech Games, a leading aggregator and platform renowned for its strong presence in emerging markets on a global level. This collaboration brings Red Rake’s diverse and visually engaging portfolio of slots to QTech Games’ extensive aggregation platform, giving players across multiple continents access to high-quality, entertainment-focused casino content.
Founded in 2015, QTech Games is celebrating its 10-year anniversary in 2025. Over the past decade, the company has grown from rapid early-stage expansion to become a dominant force into emerging markets worldwide. With a global presence —including a new tech hub in Spain and offices in Malta—and Latin America, QTech Games has established itself as a fully-fledged international powerhouse.
Players can now enjoy titles from the Million Series, the Super Stars Series, and seasonal slots such as Halloween Wins and Christmas Wins, alongside new adventures including Azteca Gold Collect, Sherlock and the Stolen Gems, Beating Alcatraz, Big Size Fishin’, and Midas Wins.
QTech Games CEO, Philip Doftvik, said: “It’s another notch on our belt to have integrated more premium content from Red Rake. Theirs is a growing and constantly innovating library, delivering impressive support to the depth of our broad igaming-vertical spread.”
Nick Barr, Managing Director for Red Rake Gaming Malta, commented: “We are thrilled to partner with QTech Games and bring our portfolio of games to their growing network. Their leadership in emerging markets and innovative approach to aggregation allow us to reach new players and provide them with high-quality gaming experiences featuring unique features and visually engaging content. This collaboration marks an important step in strengthening our presence in key markets and further establishing Red Rake Gaming’s international presence.”
The post Red Rake Gaming Expands Global Presence Through Partnership with QTech Games appeared first on Gaming and Gambling Industry Newsroom.
Partnership sees leading branded content and popular Jackpot Royale
integrated into Delaware North’s Betly online casino in the Mountain State
White Hat Studios, the “House of Brands” provider to the United States iGaming market, has partnered with Delaware North to launch on its Betly mobile sportsbook and casino in West Virginia.
The leading provider aims to build its online casino offering with the addition of the industry’s top-performing games.
Betly players in West Virginia will now have access to White Hat Studios’ acclaimed portfolio of premium branded titles, including Ted, The Goonies, and the award-winning 7s Fire Blitz series.
Also included in the rollout are the popular Jackpot Royale and Jackpot Royale Express progressive jackpot networks, currently live across more than 40 titles, and the first Betly-branded iCasino game – Betly Player’s Choice Blackjack.
Designed to elevate player engagement and boost retention, the addition of these promotional tools adds another layer of excitement to the Betly casino offering.
White Hat Studios has made significant strides in its U.S. growth trajectory since launching in 2021, consistently delivering high-performing content across multiple states. West Virginia remains a key market for the provider, following its remarkable success in all seven regulated U.S. iGaming states.
The collaboration represents another major step in White Hat Studios’ expansion across regulated U.S. states and reinforces its reputation as a go-to content partner for forward-thinking operators.
Daniel Lechner, SVP Sales and Marketing at White Hat Studios, said: “We’re thrilled to be partnering with Delaware North on the Betly online casino app in West Virginia.
“This partnership reflects our ongoing commitment to delivering top-tier content quickly and seamlessly to operators across the U.S. With our portfolio of fan-favorite branded titles and innovative features like Jackpot Royale, we’re confident we’ll make an immediate impact for Betly and its players.”
Bob Akeret, General Manager for Betly, added: “We’re excited to welcome White Hat Studios onto our Betly platform in West Virginia. Their reputation for delivering engaging, high-quality games, especially branded content, makes them an ideal partner as we continue to elevate our casino experience.”
The post White Hat Studios launches with Betly mobile sportsbook and casino in West Virginia appeared first on Gaming and Gambling Industry Newsroom.
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