Fennica Gaming has announced that its popular gaming titles are now live in Belgium at The National Lottery of Belgium. After securing the public procurement and navigating through a seamless delivery phase, rigorous testing and proactive customer success discussions, Belgian players can now enjoy the entertaining experience of Fennica Gaming’s offerings.

“This was our first public procurement, and it proved to be a very thorough yet ultimately successful process. We worked hard for it and were delighted to be chosen as a partner for Nationale Loterij. The discussions during the delivery phase were incredibly fruitful, as they not only facilitated the smooth launch of our eInstant games but also helped in selecting the initial set of games and shaping our roadmap strategy. The collaborative efforts and strategic planning during this phase have laid a solid foundation for our ongoing collaboration in the Belgian market,” Kirsi Lagus, SVP of Portfolio and Products at Fennica Gaming, said.

“The entire phase felt like we were on a smooth train journey. From the initial setup to the final integration, everything went without a hitch. The meticulous planning and attention to detail ensured that we encountered no disruptions, allowing for a seamless transition to bring these games to our Belgian audience,” David Verloes, Business & Brand Lead at Nationale Loterij, said.

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Frame, the marketplace and customer tool provided by Fennica Gaming, offers a platform to fine-tune roadmaps and polish the games to suit player preferences. After the launch, Frame provides valuable data to evaluate and secure the customer’s success.

“The roadmap planning has been exceptional as Fennica Gaming’s own customer portal, Frame, is such an easy tool to use. With its games marketplace, secure document sharing, and especially its instant localization tool, selecting the games and planning the portfolio was really effortless. The capability the platform provides is something we haven’t seen on the market yet. This tool has undoubtedly set a new standard for the cooperation with games providers,” said Mélanie Chabrier, Lead Digital Products – Instant Games at Nationale Loterij.