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GambleAware Announces New Senior Hires

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GambleAware has announced the appointment of a Chief Commissioning Officer, Chief Communications Officer and Chief Operations Officer to its senior team. The individuals were chosen for their extensive experience of working within the public health sector, including NHS England and Public Health England.

The new hires were made to meet the requirements and objectives laid out within GambleAware’s new five-year Organisational Strategy, including the commitment to applying a public health approach to addressing gambling harms.

Anna Hargrave will be joining GambleAware as the new Chief Commissioning Officer. Having worked in NHS commissioning for 13 years, she is a highly experienced health and care leader and brings to the role a wealth of knowledge and expertise of the intricacies of the system. Her hands-on experience of working collaboratively at a national level with government departments and industries will be highly beneficial in the expansion of the National Gambling Treatment Service.

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“I am deeply passionate about reducing health inequalities in the UK and minimising the impacts of gambling harm on people and their families is a key component of this. I am pleased to have been given the opportunity to share my skills of working within the health and care system with GambleAware and look forward to working with the charity and other public health agencies, local authorities and organisations to help reduce gambling harms,” Anna Hargrave said.

Alexia Clifford will be taking on the role of Chief Communications Officer at GambleAware. As Marketing Director at Public Health England (PHE), Alexia has led Government’s flagship public health campaigns across a wide range of priorities, including mental health, physical activity, healthy eating and smoking cessation. These campaigns are recognised as being amongst the very best in the industry. They have successfully changed behaviour at scale, through audience insight, behavioural science, sophisticated targeting and innovative digital techniques. Alexia will bring this public health experience to GambleAware as the charity seeks to increase awareness and understanding of gambling harms.

“I am thrilled to be joining GambleAware, and to play my part in delivering its vision of a society where people are safe from gambling harms. I look forward to bringing my skills and expertise to this crucial public health priority, and to leading communications and marketing programmes that make a demonstrable contribution to improving people’s lives,” Alexia Clifford said.

GambleAware has also hired a new Chief Operations Officer alongside other senior recruits, including a new Research, Information and Knowledge Director; Head of Programme and Project Management; Prevention and Evaluation leads; and a Fundraising & Engagement Manager. All the new hires are indicative of the step change GambleAware is making, by working to deliver an integrated and strategic plan to help prevent gambling harms in Great Britain.

“We are very pleased to welcome our new senior leaders, each of whom bring with them invaluable skills and knowledge in areas integral to the successful delivery of our new five-year organisational strategy. We are working hard to drive forward GambleAware’s new programme of work which demonstrates leadership in establishing, developing, and maintaining a co-ordinated network of services, including the expansion of the National Gambling Treatment Service,” Zoë Osmond, Chief Executive of GambleAware, said.

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ReferOn Earns Dual Nominations for Innovation and Marketing Excellence at SiGMA Euro-Med Awards 2025

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The company continues its growth in 2025 with key industry recognition

ReferOn, a next-gen affiliate management platform has been shortlisted for the “Affiliate Product Innovation” and “Best Marketing Solution Provider” categories at the upcoming SiGMA Euro-Med Awards 2025.

These nominations come after an important year for the company, defined by strong market traction, continuous product development, and an increased demand from operators and affiliate managers looking to transition from outdated legacy platforms to a more agile, transparent, and scalable solution.

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Since its launch, the ReferOn team has demonstrated its commitment to solving real problems for affiliate teams. At the core of its value propositions is creating a simple and accessible platform that’s built for modern needs. Core developments like full-cycle automation, customisable dashboards, instant postbacks, and real-time data visibility help to reduce chaos and boost performance. Additionally, tools like the Sub-Affiliate System, No Bundling Model, and dynamic variables assist with increased operational control.

Vlad Bondarenko, ReferOn’s Head of Product, commented on the nominations, “We didn’t build ReferOn to compete with legacy platforms — we built it to replace them. Every development, addition, and decision is guided by the goal of empowering our users to move faster, make more insightful decisions, and scale efficiently. These nominations have shown us that we’re moving in the right direction and that our incredible team is working towards something truly impactful.”

ReferOn’s roadmap remains ambitious and future-focused, with numerous investments in product developments, customer-facing services, and initiatives that help affiliate teams act faster and move smarter.

Voting for the SiGMA Euro-Med Awards 2025 is now open.

The post ReferOn Earns Dual Nominations for Innovation and Marketing Excellence at SiGMA Euro-Med Awards 2025 appeared first on European Gaming Industry News.

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LiveScore Group signs with Enteractive to boost active players

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LiveScore Group partners with Enteractive to run reactivation campaigns across its LiveScore Bet and Virgin Bet brands 

Enteractive, the industry leader in player conversion and reactivation services, has been engaged by LiveScore Group, home of a global sports updates provider and online sportsbook operations, to support their existing CRM services with bespoke reactivation campaigns aimed at winning back players from lapsed accounts.

Enteractive will run activation projects for LiveScore Bet and Virgin Bet, LiveScore Group’s sportsbook and casino brands, focusing on both activation of registered non-funded player accounts and reactivation campaigns to bring back lapsed players.

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LiveScore Bet offers customers in the UK, Ireland, Bulgaria, and Nigeria a refreshed betting experience within the LiveScore Group ecosystem. Meanwhile, Virgin Bet, operating exclusively in the UK as a sportsbook and casino brand, leverages the iconic Virgin brand to provide a sleek, user-friendly platform tailored for British bettors. Building on the trusted LiveScore brand, both LiveScore Bet and Virgin Bet offer top-line products, promoting a responsible and enjoyable betting option for its players.

LiveScore Bet and Virgin Bet Director, Dominic Vye, commented, “Partnering with Enteractive allows us to broaden our service offerings and engage our audience in new and exciting ways. Enteractive’s personalised approach to player engagement stands out in its ability to deliver real impact. This one-on-one approach will help us re-engage audience segments which we’ve found respond better to the more personal touch.”

Enteractive engages one-on-one with millions of players around the world, and is recognised as one of the top revenue generators globally for the iGaming sector. Enteractive’s proprietary (Re)Activation Cloud™ technology platform allows a fast and seamless integration of selected player databases, with native-speaking agents able to engage with players in each market with real-human outreach by phone.

Pedram Padidar, Enteractive COO, added, “LiveScore Group has built a strong ecosystem for sports fans and bettors alike, and we’re pleased to bring our expertise into that space. Effective reactivation isn’t just about re-contacting players, it’s about knowing when and how to engage in ways that feel relevant and personal. That’s where we can add real value. Our role will be to complement their CRM strategy with a more personal approach, helping to reconnect with players in a way that puts the user experience first.”

Enteractive’s native-speaking call agents support iGaming brands across every time zone. In the last year, Enteractive engaged with over 12 million players, delivering over 350% ROI and generating over €60 million in additional revenues for global operators.

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With native speaking call agents supporting iGaming brands across the globe, Enteractive converts more than 20,000 players every month for a variety of leading operators.

The post LiveScore Group signs with Enteractive to boost active players appeared first on European Gaming Industry News.

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Red Rake Gaming Unveils “Sherlock and the Stolen Gems,” a Slot Full of Mysteries and Big Wins

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Red Rake Gaming expands its slots portfolio with the launch of Sherlock and the Stolen Gems, an exciting new adventure starring the most famous detective of all time. This slot invites players to solve the mystery of the missing gems, combining an immersive atmosphere with innovative features that elevate the gameplay experience.

With a 6×6 reel format, Cluster Pays, and the thrilling “Cascading Reels” feature, each spin can trigger a chain of winning combinations that keeps the pace and excitement alive at every moment.

Among its key features are the “Sticky Clusters,” activated when clusters of seven or more identical symbols connect horizontally or vertically. These clusters lock in place on the screen and trigger a Respin on the remaining symbols. Furthermore, the locked clusters can expand during subsequent Respins, creating a highly attractive cumulative effect. The “Expanding Sherlock” feature kicks in after a win, expanding the reels to an 8×8 format and awarding an additional Respin, significantly increasing the winning potential.

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Sherlock’s eternal rival, Moriarty, also makes an appearance with a unique feature that transforms the symbols around him into one single powerful 3×3 cluster with great winning potential.

The Free Spins Round is triggered by landing three or more BONUS symbols and takes place on the expanded 8×8 reel grid. During this phase, the Big Ben meter comes into play, allowing players to collect BONUS symbols to earn extra spins and powerful multipliers, adding an extra layer of excitement and reward.

With a captivating storyline, high-quality graphics, and features designed to maximize player engagement, this slot is a must-have addition for operators seeking differentiated, high-performing content.

With this new release, Red Rake Gaming continues to strengthen its portfolio with dynamic and innovative titles tailored for all markets. Furthermore, this slot—like the rest of the company’s offering—is integrated into Red Rake’s well-established tournament tool, enhancing player engagement and entertainment even further.

The post Red Rake Gaming Unveils “Sherlock and the Stolen Gems,” a Slot Full of Mysteries and Big Wins appeared first on European Gaming Industry News.

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