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Online gambling operator enhances onboarding and Responsible Gambling processes with RegTech platform

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TruNarrative has partnered with operator, SlotsMillion to enhance their overall onboarding, compliance and safer gambling processes, as part of their commitment to deliver a safe, secure and responsible gaming environment for their players.

TruNarrative’s platform enables operators to orchestrate know your customer (KYC), anti-money laundering (AML), Behavioural Monitoring, Document Verification, Fraud Detection, Credit & Affordability checking processes through a single API and intuitive user interface.

The TruNarrative platform is currently trusted by established gaming operators and financial services organisations to safely, quickly, and compliantly onboard, process and manage their customers without friction.

SlotsMillion was started by casino industry veterans, and has always been at the forefront of new developments, being one of the first to embrace Virtual Reality in 2015.

SlotsMillion offers casino experiences across multiple device types including laptop, tablet or smartphone to players worldwide through their UKGC, MGA and Swedish licences.

Following recently published guidance from the UKGC around affordability and player protection, SlotsMillion went to market for a solution to deliver affordability assessments for UK players whilst providing a low-friction onboarding experience.

The partnership enables SlotsMillion to perform identity, document, politically exposed persons (PEPs) & sanctions checks through the TruNarrative platform.

Additionally, SlotsMillion will be able to utilise affordability assessments to gain insight into a player’s ability to meet their requested deposit/staking levels in real time without requiring them to manually upload excessive documentation.

Within the TruNarrative interface, SlotsMillion will also have access to a full case management system for manual review, referrals and a comprehensive audit trail for instant recall of all data for regulatory purposes.

Using the TruNarrative no-code platform, SlotsMillion can quickly adapt its onboarding and monitoring strategies without the need for technical resources. This will allow the operator to be agile in ensuring compliance with future changes to regulation and guidance.

The partnership builds on TruNarrative’s previous success in the gaming space and delivers SlotsMillion a tried and trusted compliance solution.

 

Elisabeth Isaksson – Compliance Director at SlotsMillion, said:

“With constantly increasing regulatory demands, compliance and player protection are key to
sustainable growth and success. At SlotsMillion we have always put the customer first, and
understand that verification and Responsible Gambling processes need to be combined with an
enjoyable customer journey.

We are excited to bring in TruNarrative to further automate and strengthen the processes we
already have in place. TruNarrative’s KYC and affordability solution offers a low-friction customer
journey, great flexibility and ensures we can maintain a high degree of security whilst being able to
adapt to new regulatory demands going forward.”

“We are excited to be working with SlotsMillion, and look forward to supporting them as they
continue to grow.” said Adam Doyle, Head of Gaming at TruNarrative. “Using our platform and
affordability solution, SlotsMillion can gain more insight into a player, helping them to make
informed Responsible Gambling decisions.”

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Casino-Groups

Sebastian Jarosch Becomes Head of AI at Casinos Groups

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Sebastian Jarosch is no longer solely the founder and managing director of Casino Groups as he is also taking on the role of Head of AI, at least on an interim basis. This personnel decision marks a conscious step towards closer integration of corporate management and technological responsibility.

In future, Jarosch will not only be responsible for the strategic direction of the company, but also for the further development of the AI systems that already form a central part of the product landscape. Casino Groups is one of the best-known platforms, which has been using and continuously developing an AI-supported rating system for online casinos for some time.

The decision to anchor the role of Head of AI directly at management level was a conscious one. Artificial intelligence now influences almost all areas of the affiliate business, from content structures and data analysis to regulatory documentation and product logic. Such a development requires decisions that bring together economic objectives, technological possibilities and legal frameworks.

Sebastian Jarosch brings this perspective from years of experience in the iGaming sector. As an entrepreneur, he is familiar with economic dependencies as well as the challenges of increasing regulation. The additional responsibility in the AI area makes it possible to set technological courses more quickly, define priorities more clearly and establish innovation as an integral part of corporate management.

The new role of Head of AI fits in perfectly with current developments in the iGaming market. Increasing regulatory requirements, rising acquisition and content costs, and the growing influence of AI-powered search systems are changing the economic fundamentals of the affiliate business. Visibility is no longer achieved solely through reach, but through authority, consistency and verifiable quality.

With this appointment, Casino Groups is sending a clear signal to the outside world. Affiliate companies are increasingly being valued like media or technology companies. Partners and investors are placing greater emphasis on compliance, data competence and sustainable product development. The bundling of management and AI responsibility strengthens the company’s credibility in these areas.

At the same time, Casinos Groups is positioning itself as a player that does not delegate innovation, but actively drives it forward. The interim nature of the role creates space for further development and adaptation without diluting the strategic ambition. For the industry as a whole, this step underlines that AI expertise has arrived at the management level.

The role of Head of AI forms the organisational foundation for this development. It ensures that technological innovation, editorial standards and economic objectives are interlinked. Casino Groups is thus pursuing a clear line: technology as a tool, people as an authority and quality as a connecting element.

The post Sebastian Jarosch Becomes Head of AI at Casinos Groups appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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CONOR DURNIN

THE UNIT ANNOUNCES APPOINTMENT OF CO-FOUNDER CONOR DURNIN TO LEADERSHIP TEAM

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The Unit, the leader in product design and development for iGaming and sports betting, has announced the appointment of Conor Durnin to its leadership team.

Durnin, who co-founded The Unit in 2018, played a foundational role in the company’s early vision and direction. His appointment marks the first time he has taken on an active position within the business, as The Unit continues to scale its work with operators, platforms, and suppliers in the global iGaming and betting sector.

In his role, Durnin will focus on strengthening The Unit’s product strategy expertise, supporting complex client engagements, and helping guide the company’s next phase of growth as demand increases for outsourced development of differentiated and innovative betting and gaming products.

“From the outset, The Unit has set out to raise the standard for outsourced product development in betting,” said Durnin. “Stepping into this role allows me to focus on supporting the team as we help our partners build scalable, world-class products.”

Having previously held senior roles at brands including Boylesports, Grand Parade and SportCaller, Durnin brings extensive experience in product leadership, engineering, and delivery, with a reputation for bridging commercial objectives and technical execution. His approach aligns closely with The Unit’s focus on building world-class products that prioritise user experience and long-term sustainability.

“The Unit was founded to challenge conventional thinking around betting and gaming product design, and Conor will play a pivotal part in this going forward,” said Paddy Casey, Co-founder at The Unit. “As the business continues to flourish, adding Conor is a natural step and reflects the ongoing pace of expansion at The Unit.”

Durnin’s arrival comes as The Unit continues to expand its footprint across sports betting and iGaming, working with clients on outsourcing options, product development, UX/UI, platform architecture, and industry-leading technical design.

With offices in Ireland, Moldova, Gibraltar, and a US hub in New York, The Unit has an unflinching commitment to becoming the partner of choice throughout the industry. In addition to its broad-ranging nearshore product development, the team now boasts a strong track record of building world-class products for the sports betting and iGaming sector over the last decade.

The post THE UNIT ANNOUNCES APPOINTMENT OF CO-FOUNDER CONOR DURNIN TO LEADERSHIP TEAM appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Compliance Updates

St8 Secures Sweden B2B Licence, Adding Another Regulated Market

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Casino games aggregator St8 is poised to expand into another significant regulated market following the receipt of a B2B supplier license from Sweden’s Gambling Authority, Spelinspektionen.

This indicates that St8 can now offer its aggregator technology to operators licensed in Sweden for the first time.

These operators obtain access to an advanced platform renowned for achieving seamless integrations within days through a single API.

Vladimir Negine, founder and CEO at St8, said: “Being awarded a B2B licence by Spelinspektionen underlines the strength of St8’s technology and compliance-first approach. Sweden is one of Europe’s most respected regulated iGaming markets, and we are excited to now be able to support licensed operators there with our next-generation aggregation platform.

“Our focus remains firmly on expanding in regulated jurisdictions, and adding Sweden further strengthens St8’s position as a trusted supplier to operators in leading global markets.”

Spelinspektionen is recognized for upholding some of the strictest player protection standards in iGaming,

St8 has quickly grown into several prominent regulated markets in recent months. In October, it received a supplier license in Ontario, and in July it obtained a B2B license in the United Kingdom.

The post St8 Secures Sweden B2B Licence, Adding Another Regulated Market appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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