Compliance Updates
National Council on Problem Gambling Adopts 1-800-MY-RESET as New National Problem Gambling Helpline Number
The National Council on Problem Gambling (NCPG) announced it has adopted 1-800-MY-RESET as the new National Problem Gambling Helpline number, designed to be memorable and easily accessible for the public. 1-800-MY-RESET is now live and operational to receive calls.
The adoption of the new number strengthens national visibility for the Helpline and supports NCPG’s ongoing network modernization efforts. 1-800-MY-RESET is neutral, non-stigmatizing, and user-defined, signaling that individuals can reach out for support at any point in their relationship with gambling. Calls to 1-800-MY-RESET will connect individuals to the National Problem Gambling Helpline Network, which serves as a single point of access to 24 contact centers across the US, staffed by trained professionals who meet internationally recognized helpline quality standards. The National Problem Gambling Helpline is available 24/7, is free and confidential, and provides support and referrals to local resources.
“Problem gambling support should never be limited to a single moment or a single definition of harm. 1-800-MY-RESET reinforces that the National Problem Gambling Helpline is available at any stage—whether someone is worried about themselves, concerned about a family member, or simply looking for trusted guidance. Making the Helpline number easier to remember is a practical, meaningful step toward reducing barriers to care,” said Derek Longmeier, President of the NCPG Board of Directors.
Nearly 20 million U.S. adults report experiencing at least one indicator of gambling-related harm in the past year, according to NCPG research. As legal gambling continues to expand across the US, NCPG is committed to ensuring help for a gambling problem is always available and accessible. Improving the memorability of the National Helpline number is part of a broader public awareness strategy to mitigate gambling-related harm by educating communities, reducing stigma, and bringing gambling addiction to the forefront of public health efforts nationwide.
“With gambling now more accessible than ever, the National Problem Gambling Helpline is a critical lifeline. Making the number easier to remember helps ensure people across the country can quickly connect with high-quality, confidential support when they need it,” said NCPG Executive Director Heather L. Maurer, MA, CAE.
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Broadway Platform has been granted a B2B supplier licence by the Lagos State Lotteries and Gaming Authority (LSLGA), allowing the company to provide technology services to licensed operators in Lagos State and the wider Nigerian market.
The approval covers Broadway Platform’s product suite, including casino and sportsbook infrastructure, payments, CRM, risk management, affiliate tools and back-office systems, according to the company.
The licence also extends to BroadHub, described as SPRIBE’s content aggregation platform. Broadway Platform said BroadHub provides access to slots, table games and live dealer content from more than 120 providers.
Giorgi Samkharadze, Director of Broadway Platform, said: “Gaining our LSLGA supplier licence is an important step in our commitment to operating within robust local regulatory frameworks. Nigeria represents a key growth market for us, and this approval ensures our partners can operate with full confidence in the compliance and integrity of their platform infrastructure.”
The post Broadway Platform secures LSLGA B2B supplier licence for Nigeria appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Approval from the Swedish Gambling Authority lets the studio supply content to licensed operators in Sweden.
Wicked Games has obtained a Swedish B2B gaming licence, clearing the studio to supply its content to licensed operators in Sweden.
The licence was granted by the Swedish Gambling Authority (Spelinspektionen) and expands Wicked Games’ regulated market footprint in Europe.
“Securing our Swedish licence is a strong validation of the compliance standards and technical readiness behind our business,” said Khadija El Abi, Head of Partnerships at Wicked Games. “Sweden is an important market for us, and this approval allows us to support licensed operators there with content built to stand out in competitive lobbies.”
Wicked Games said the approval supports its broader strategy to grow in regulated jurisdictions and make its content available to more operator partners in key markets.
The post Wicked Games wins Swedish B2B gaming licence appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Businesses can now obtain licenses for organising and conducting gambling activities online through the Diia portal, without paper documents or in-person interaction with the state, according to a statement by PlayCity, the state agency regulating Ukraine’s gambling and lottery market.
According to the release, applications can be generated in the Diia electronic cabinet and signed using a qualified electronic signature (QES). Some data will be automatically retrieved from state registries, including information about the company, its owners and beneficiaries.
PlayCity will review submitted applications, and applicants will receive decisions on license issuance or refusal online via Diia.
Companies will be able to apply for licenses covering casino operations, bookmaking, slot machine halls, online poker, as well as B2B services in the gambling sector.
Acting Minister of Digital Transformation Oleksandr Borniakov said on Telegram that the ministry, together with PlayCity, has also prepared amendments to sector-specific legislation aimed at strengthening entry checks for companies in terms of reputation, integrity, ownership structure and absence of ties to the aggressor state.
“Our goal is to create a transparent and controlled market in which digital tools ensure both convenience for businesses and trust in the state,” Borniakov said.
The post Ukraine Launches Online Portal for Gambling Licence Applications appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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