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BOS Claims Swedish Banking Institutions Have Suspended Services Provided to Licensed Gambling Operators

Published

5 years ago

April 26, 2021

Reading Time: 3 minutes

Gustaf Hoffstedt, secretary-general of the Swedish trade association Branscheforenigen för Onlinespel (BOS), has claimed that all of the country’s major banking institutions have suspended services they provide to licensed gambling operators.

BOS said that “all major Nordic banks” – including SEB, Swedbank, Nordea, Handelsbanken, DNB Nor and Danske Bank – stopped providing services to Swedish-licensed gambling operators at some point this year.

Claiming this is in violation of Swedish law, Hoffstedt has filed a complaint to the country’s Financial Supervisory Authority (Finansinspektionen).

Most of these banks, Hoffstedt said, cited internal risk assessments or Sweden’s Anti-Money Laundering Act (PTL) as the reasons for account closures. The BOS secretary-general added that “in some cases the banks have not stated any reason at all”.

“As far as I am aware, no concrete justification for the dismissals and banks’ assessment has been provided in any case,” Hoffstedt said.

Hoffstedt added that gambling operators cannot function without banking services.

“Online gambling companies are, as stated above, dependent on basic financial infrastructure in the form of banking and payment services to conduct their business,” he explained. “This requires [them] to be able to store customers’ funds as well as receive deposits and make payments to customers.”

He added that the suspension of services meant that operators could no longer use Bank-ID, used to verify players’ identities. This meant they had lost access to a tool that was vital for fighting fraud and money laundering, Hoffstedt.

“Without access to the Bank-ID system, online gambling companies need to use alternative solutions to identify their customers. These solutions risk being neither as effective for companies nor as safe for users,” he explained.

Swedish Banks also provide the Swish payment service, which Hoffstedt said was also “very important” for operators.

Hoffstedt said that the banks’ decisions had worsened operating conditions for the country’s igaming licensees, as well as counteracting the goals of the Gambling Act.

He went as far as arguing that the actions were illegal.

Hoffstedt said banks have a contractual obligation to continue to provide banking services to these customers, unless there is a clear reason to break this agreement. Only in incidents where continuing to provide banking services would violate the PTL, or if the banking customer had committed misconduct, could agreements be broken, he claimed.

While Hoffstedt noted that banks may terminate agreements if they suspect a customer has connections to money laundering, he pointed out the PTL made clear that these assessments are at the customer level. They can, therefore, not be applied on a sweeping basis to a legal industry.

“Given that a large proportion of BOS members also received notice or notice of termination from the banks – all with general and overarching references to the risk of money laundering in the business – it seems obvious that the basis for the dismissals is a general business policy decision rather than a valid application of PTL,” he said.

“Under these circumstances, there is no possibility for the banks to deviate from their contractual obligation.”

BOS requested a dialogue with the Financial Supervisory Authority and said the regulator “should initiate a supervisory investigation of the banks’ handling and possibly intervene against the banks”.

SEB – one of the banks mentioned by BOS – however, argued it was not systematically ending relationships with gambling operators but rather examined the risk for every client on an individual basis.

“We always make an individual assessment of individual client relationships,“ SEB said. “When it comes to gambling companies, we generally have a cautious approach based on the raised risk level, not least connected to risks relating to money laundering and financial crime.”

Danske Bank, meanwhile, denied it had a policy specifically preventing gambling businesses from operating, but did say these businesses undergo a stricter screening process.

“Danske Bank does not exclude banking services for gambling operations as such,” Danske Bank said. “However, our assessment is that the gambling industry in general is associated with high risk and due to that we have tailored screening principles to ensure that the companies operate responsibly.

“In a case where a specific gambling client does not meet the requirements of our KYC-process or ESG-assessment, the ultimate consequence could be that we limit our offerings or refrain from enter into a business relationship.”

ELA Games

“Patrick’s Treasure Pots”: Hunt for the Pot of Gold in ELA Games’ Celtic Adventure

Published

6 minutes ago

March 5, 2026

Wladimir P.

“patrick’s-treasure-pots”:-hunt-for-the-pot-of-gold-in-ela-games’-celtic-adventure

This high-volatility journey combines vibrant Irish mythology with abundant enchanted pots, enticing bonus wilds, and four enormous jackpots.

ELA Games has officially introduced its newest slot game, Patrick’s Treasure Pots. Set against a scene of undulating green hills and glistening rainbows, this vibrant launch encourages players to team up with Generous Patrick for a spirited celebration filled with enchanting features and substantial rewards.

A Vibrant Adventure to the Green Island

Replacing advanced arenas with rich, conventional folklore, Patrick’s Treasure Pots offers a visually stunning 5×3 grid filled with timeless Celtic symbols. The primary action is motivated by the quest for shiny Fortune Coins. These old tokens contain hidden riches, only showing their genuine golden multipliers when Generous Patrick, the game’s mighty Leprechaun Wild, appears on the reels to activate them.

Each Wild and Coin gathered on the grid contributes to the game’s Magic Pots. This generates a growing wave of excitement with each rotation, visually indicating to players that their fortune is increasing and a significant payout moment is approaching.

Excessive Magic and Epic Jackpots

The gameplay reaches its ultimate pinnacle when the Magic Pots overflow, revealing a colorful route to either 6 or 12 Free Spins. In this vital bonus phase, the Gracious Patrick Wilds securely lock into position, safeguarding the grid for iconic victory possibilities.

The studio has designed the standard spins to provide equal excitement as the bonus rounds via unexpected, random strokes of luck. The central Wild can unexpectedly activate the Golden Coins Feature, covering the board with Jackpot Coins, or initiate a Lucky Coin respin that ensures a win. With four unique jackpots, reaching as high as x2000, the pursuit of the ultimate treasure continues nonstop.

Game Stats:

● Reels: 5×3
● Paylines: 20
● RTP: 93.86% / 96.06%
● Volatility: High
● Max Win: x5,000 (€250,000)

The post “Patrick’s Treasure Pots”: Hunt for the Pot of Gold in ELA Games’ Celtic Adventure appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Competitive Gameplay

Infingame presents upgraded Tournaments and Challenges tools to strengthen player retention

Published

6 minutes ago

March 5, 2026

Wladimir P.

infingame-presents-upgraded-tournaments-and-challenges-tools-to-strengthen-player-retention

Leading game aggregator Infingame has rolled out significant upgrades to its promotional suite, improving its Tournaments and Challenges tools to give operators more advanced ways to engage and retain players.

Instead of launching new standalone products, Infingame focused on evolving two of its most widely used gamification features, enhancing flexibility, performance, and campaign management in response to operator demand for retention-driven mechanics. The update arrives as operators increasingly prioritize long-term engagement over acquisition, with gamified promotions becoming essential for sustaining player activity in competitive markets.

Expanding Competitive Gameplay

Infingame’s proprietary Tournaments tool transforms routine gameplay into competitive experiences, driving interaction and excitement. Optimized for both web and mobile, operators can launch network-wide tournaments with real-time progression and shared competition.

The upgraded version adds campaign flexibility, including:

Brand-specific banners and player segmentation for whitelist participation
Timed mechanics such as Happy Hours
Five tournament formats: bet race, win race, multiplier race, highest multiplier, and highest win
Enhanced reward configuration: monetary/non-monetary prizes, free spins, optional wagering requirements, and automated payouts

By combining competitive mechanics with streamlined management, tournaments allow operators to create recurring engagement moments without additional technical integration.

Mission-Based Engagement with Challenges

Alongside tournaments, the Challenges tool — a mission-driven mechanic — has been refined to guide player activity through clear objectives and rewards.

Operators can configure tasks based on gameplay, crafting structured engagement journeys that go beyond traditional bonuses. The upgraded tool now offers improved flexibility and campaign precision, supporting both short-term promotional spikes and ongoing engagement strategies. Daily and recurring challenges are particularly effective for maintaining consistent player interaction throughout the lifecycle.

Built Around Operator Feedback

“These upgrades weren’t about reinventing the wheel — they were about making proven tools more powerful and easier to use,” said Jana Filagina, Head of Commercial at Infingame. “Operators today need promotional systems that run in the background, drive engagement, encourage repeat visits, and create meaningful player experiences without adding operational complexity. These updates deliver exactly that.”

Fully integrated into Infingame’s aggregation platform, the enhanced Tournaments and Challenges tools can be deployed instantly across thousands of games via a single API, forming part of a broader move toward unified ecosystems where content, analytics, and engagement mechanics work seamlessly together.

The post Infingame presents upgraded Tournaments and Challenges tools to strengthen player retention appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

EvenBet Gaming

Why Online Poker in 2026 Feels Just Like a Video Game

Published

6 minutes ago

March 5, 2026

Wladimir P.

why-online-poker-in-2026-feels-just-like-a-video-game

In 2026, online poker feels less like a traditional casino pastime and more like a digital playground. Modern platforms borrow heavily from video game design: missions, challenges, streaks, avatars, and progression systems keep players returning. Quests such as “win 5 hands with suited connectors” or “grind 200 hands this week” provide structure to what used to be endless shuffling and chasing pots. Players log in not just to win, but to progress, showcase skill, and feel part of a thriving digital community.

Gamification at the Core

Gamification drives this transformation. Providers like EvenBet Gaming are embedding it natively: loyalty ladders, player missions, and progression mechanics are tied directly to behavior and currency. These features aren’t optional add-ons — they are plug-and-play elements baked into the platform.

“Why add gamification to poker when poker is already a game? Even games benefit from extra layers of motivation, structure, and feedback — especially in high-variance environments like poker,” says Nikita Golodaev, Business Account Manager at EvenBet Gaming.
“Thoughtfully designed gamification enhances learning, keeps players engaged, and encourages repeat play. New players build confidence, regulars get fresh goals, and everyone experiences more emotionally rewarding gameplay.”

Across industries, from streaming apps to grocery platforms, gamification has proven to boost engagement and loyalty — in online poker, it’s both nuanced and potentially game-changing.

Game Mechanics in Modern Poker Platforms

The line between online poker and video games is clearest in engagement mechanics. 2026 platforms offer more than tables and chips — they deliver layered progression systems resembling mainstream video games. Gamification triggers reward circuits with frequent micro-rewards, motivating players beyond pure financial outcomes.

Leaderboards & Rankings: Poker’s competitive spirit is amplified. Players track progress, compare themselves to peers, and climb the ranks — echoing esports dynamics.
Missions & Quests: Challenges like “win 20 hands” provide clear milestones and instant dopamine boosts. Rotating objectives give players reason to return daily.
Avatars, Emotes & Badges: Cosmetic rewards act as status symbols, much like skins in League of Legends or Clash Royale, letting players signal skill and identity.

EvenBet platforms come preloaded with missions, loyalty points, and unlockables, allowing operators to tweak rewards while keeping players engaged.

Responsible Gambling as Gameplay

In 2026, responsible gambling has gone gamified. Instead of intrusive pop-ups, poker apps now use timers, cooldowns, and checkpoint-style reminders. Pauses feel like part of the game, not interruptions. These mechanics prevent tilt, structure playtime, and build emotional resilience, creating safer yet immersive environments.

UX and Immersion: From Tables to Arenas

The poker lobby is no longer a boring menu. Avatars, profiles, progress bars, and achievement boards make the interface feel like Xbox Live or Steam hubs. Cross-platform design — mobile or desktop — ensures seamless access to missions, rewards, and quick-play options. Multi-table tournaments resemble esports brackets, with live progress, spectator tools, and community engagement. The lobby has evolved into a social arena, where each session feeds into a longer journey.

Psychology and Emotions at Play

Poker in 2026 mirrors video games in emotional intensity. Big wins exhilarate, bad beats frustrate, and losing repeatedly tests discipline. Platforms now design for resilience, not just engagement. Features like cooldowns, session limits, and “take a break” prompts prevent emotional meltdowns, much like mechanisms in competitive gaming.

Consistent winners understand: success depends not only on luck and skill but also on emotional and cognitive resilience. Players build mental frameworks to handle stress, stay focused, and separate bad outcomes from sound decisions — just like esports professionals.

Skill Training Through Challenges

Video game DNA also drives poker skill development. Structured challenges like “bluff five pots without showdown” or “play 1,000 hands this week” sharpen strategy while keeping play engaging. Communities like BluffingMonkeys encourage self-imposed challenges, now integrated into platform features for all players.

These missions transform practice into progress, giving both casual and advanced players a sense of mastery. Poker becomes less about endless grinding and more about structured skill growth — echoing the best elements of modern gaming design.

Implications for Operators in 2026

For operators, video game–style poker isn’t just cosmetic — it’s strategic. Balancing engagement, fairness, and monetization is key: too many missions burn out players, too few lead to churn. Platforms must calibrate challenges, tweak rewards, and ensure both casuals and grinders feel meaningful progression.

EvenBet Gaming’s platform provides turnkey solutions in 4–6 weeks, stress-tested for 1,000+ concurrent players. Missions, achievements, and loyalty systems are modular and fully compliant, forming a foundation for sustainable, regulated growth.

Gamified poker also expands audiences: casual gamers and professional grinders alike are drawn to progression systems, achievements, and social competition. Platforms that get this right capture diverse player bases while keeping the experience fresh and immersive.

Conclusion

Online poker has evolved into a video game–like experience. Players seek progress, recognition, and belonging, not just money. Gamification drives retention, responsible gaming safeguards players, and operator strategies now revolve around experience design as much as card strategy.

Poker in 2026 isn’t just about cards — it’s about creating an ecosystem where every hand, mission, and challenge contributes to an ongoing, rewarding journey.

The post Why Online Poker in 2026 Feels Just Like a Video Game appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.