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BOS Claims Swedish Banking Institutions Have Suspended Services Provided to Licensed Gambling Operators

Published

5 years ago

April 26, 2021

Reading Time: 3 minutes

Gustaf Hoffstedt, secretary-general of the Swedish trade association Branscheforenigen för Onlinespel (BOS), has claimed that all of the country’s major banking institutions have suspended services they provide to licensed gambling operators.

BOS said that “all major Nordic banks” – including SEB, Swedbank, Nordea, Handelsbanken, DNB Nor and Danske Bank – stopped providing services to Swedish-licensed gambling operators at some point this year.

Claiming this is in violation of Swedish law, Hoffstedt has filed a complaint to the country’s Financial Supervisory Authority (Finansinspektionen).

Most of these banks, Hoffstedt said, cited internal risk assessments or Sweden’s Anti-Money Laundering Act (PTL) as the reasons for account closures. The BOS secretary-general added that “in some cases the banks have not stated any reason at all”.

“As far as I am aware, no concrete justification for the dismissals and banks’ assessment has been provided in any case,” Hoffstedt said.

Hoffstedt added that gambling operators cannot function without banking services.

“Online gambling companies are, as stated above, dependent on basic financial infrastructure in the form of banking and payment services to conduct their business,” he explained. “This requires [them] to be able to store customers’ funds as well as receive deposits and make payments to customers.”

He added that the suspension of services meant that operators could no longer use Bank-ID, used to verify players’ identities. This meant they had lost access to a tool that was vital for fighting fraud and money laundering, Hoffstedt.

“Without access to the Bank-ID system, online gambling companies need to use alternative solutions to identify their customers. These solutions risk being neither as effective for companies nor as safe for users,” he explained.

Swedish Banks also provide the Swish payment service, which Hoffstedt said was also “very important” for operators.

Hoffstedt said that the banks’ decisions had worsened operating conditions for the country’s igaming licensees, as well as counteracting the goals of the Gambling Act.

He went as far as arguing that the actions were illegal.

Hoffstedt said banks have a contractual obligation to continue to provide banking services to these customers, unless there is a clear reason to break this agreement. Only in incidents where continuing to provide banking services would violate the PTL, or if the banking customer had committed misconduct, could agreements be broken, he claimed.

While Hoffstedt noted that banks may terminate agreements if they suspect a customer has connections to money laundering, he pointed out the PTL made clear that these assessments are at the customer level. They can, therefore, not be applied on a sweeping basis to a legal industry.

“Given that a large proportion of BOS members also received notice or notice of termination from the banks – all with general and overarching references to the risk of money laundering in the business – it seems obvious that the basis for the dismissals is a general business policy decision rather than a valid application of PTL,” he said.

“Under these circumstances, there is no possibility for the banks to deviate from their contractual obligation.”

BOS requested a dialogue with the Financial Supervisory Authority and said the regulator “should initiate a supervisory investigation of the banks’ handling and possibly intervene against the banks”.

SEB – one of the banks mentioned by BOS – however, argued it was not systematically ending relationships with gambling operators but rather examined the risk for every client on an individual basis.

“We always make an individual assessment of individual client relationships,“ SEB said. “When it comes to gambling companies, we generally have a cautious approach based on the raised risk level, not least connected to risks relating to money laundering and financial crime.”

Danske Bank, meanwhile, denied it had a policy specifically preventing gambling businesses from operating, but did say these businesses undergo a stricter screening process.

“Danske Bank does not exclude banking services for gambling operations as such,” Danske Bank said. “However, our assessment is that the gambling industry in general is associated with high risk and due to that we have tailored screening principles to ensure that the companies operate responsibly.

“In a case where a specific gambling client does not meet the requirements of our KYC-process or ESG-assessment, the ultimate consequence could be that we limit our offerings or refrain from enter into a business relationship.”

Casino Content

SkillOnNet adds ODDSworks casino content across Ontario sites

Published

8 seconds ago

June 29, 2026

Wladimir P.

skillonnet-adds-oddsworks-casino-content-across-ontario-sites

SkillOnNet has gone live with ODDSworks casino content across Ontario, rolling out titles on a number of its iGaming sites including PlayOJO, SlotsMagic and SpinGenie.

The companies said the Ontario deployment is the first phase of a wider rollout expected to extend to Mexico and selected Latin American markets in the coming months. SkillOnNet’s LatAm-facing brands include PlayUZU and BacanaPlay.

ODDSworks, based in Chicago, supplies casino content and remote gaming technology across regulated markets in North America and Latin America. Its portfolio includes third-party titles from North American land-based slot and table game manufacturers, as well as content from independent studios.

Jani Kontturi Head of Games at SkillOnNet said: “ODDSworks has built games with a clear understanding of North American player preferences, and that’s exactly the kind of localized expertise we look for when expanding our portfolio. We’re excited to introduce their titles to our players.”

Larry DeMar at ODDSworks said: “We are pleased to partner with SkillOnNet and make our games available through its powerful platform. SkillOnNet has an excellent reputation for delivering exceptional player experiences, and this launch provides an exciting opportunity to extend the reach of our content across regulated markets.”

The post SkillOnNet adds ODDSworks casino content across Ontario sites appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

Canada

What Canadian Slot Players Are Really Comparing in 2026: Payout Speed, Interac and RTP Transparency

Published

9 seconds ago

June 29, 2026

Wladimir P.

what-canadian-slot-players-are-really-comparing-in-2026:-payout-speed,-interac-and-rtp-transparency

Canadian online slot players are becoming more practical.

The old conversion model was simple: show a big welcome bonus, list a few popular games, and hope the player clicked through. That still has a place, but it no longer reflects how better-informed casino players compare sites in 2026.

The conversation has shifted.

Players are now asking sharper questions before they deposit. How fast can I cash out? Does the casino support Interac? Are the best games actually available in Canada? What happens after I win? Are the slot terms clear? Can I see RTP information without digging through a help centre?

For operators, affiliates and suppliers watching the Canadian market, this change matters. The slot player is not just bonus-led anymore. The player is becoming banking-led, payout-led and value-led.

Payout speed has become a decision factor

Withdrawal speed is one of the biggest practical differences between online casinos.

Many casinos still market themselves around welcome packages, but the post-win experience is where trust is won or lost. Players notice pending periods. They notice extra verification steps. They notice whether withdrawals are processed quickly or whether the process feels deliberately slow.

That is why comparison behaviour around fastest payout casinos in Canada has become more commercially important. A casino can have a large slot library and a generous bonus, but if the payout process is slow, many experienced players will look elsewhere.

This is especially true for slot players. Slots create quick sessions, frequent bonus rounds and unpredictable payout moments. A player who wins on a Friday night does not want to discover that the casino only starts reviewing cashouts on Monday.

Fast payout positioning is not just a payment feature. It is a trust signal.

Interac remains central to the Canadian player journey

Interac is still one of the most important payment expectations in Canada.

For many players, it feels familiar, local and practical. It connects online casino banking with everyday Canadian banking behaviour. That matters because casino payments are a high-friction moment. Players may be comfortable browsing games, comparing bonuses and reading reviews, but depositing money is where hesitation appears.

Clear information about Interac casino payments helps reduce that hesitation.

The most useful casino pages now explain more than whether Interac is accepted. They answer questions such as:

Is Interac available for deposits only, or withdrawals too?
Are there minimum and maximum limits?
Does account verification affect payout speed?
Are e-Transfer withdrawals supported?
Are there fees? Is Interac treated differently by province or operator?

This level of detail is valuable because Canadian players are not just asking “Can I pay?” They are asking “Can I deposit, play, withdraw and trust the process?”

That is a much more commercial question.

RTP transparency is becoming part of player value

RTP has always existed as a technical concept, but it is becoming more visible in player decision-making.

A casual player may not calculate long-term return percentages before every spin. But more players now understand that slot choice matters. They know that some games are more volatile, some bonuses are harder to clear, and some titles publish better long-term return figures than others.

This is why content around high-RTP slots is becoming more useful when it is presented properly.

The weak version of RTP content is an educational glossary: “RTP means return to player.” That is not enough anymore.

The stronger version connects RTP to actual player behaviour:

Which high-RTP games are worth knowing?
Which casinos offer strong slot libraries?
How does volatility affect the player experience?
Does the bonus structure make a high-RTP game less valuable?
Are high-RTP slots available on mobile?
Can Canadian players access the games easily?

RTP transparency does not mean players expect to beat the casino. It means they want clearer information before choosing where and what to play.

Mobile play is raising expectations

Canadian slot players are heavily mobile-led.

That changes the comparison process. A player may research on desktop, but the actual deposit and session often happen on a phone. If the casino lobby is slow, payment forms are clunky, or game filters do not work well on mobile, the player experience suffers.

Mobile also puts more pressure on clarity. Players do not want to scroll through huge blocks of bonus terms. They want fast answers:

Best casino for quick withdrawals
Best Interac option
Best slot lobby
Best high-RTP games
Best mobile experience

For affiliates and operators, this means page structure matters. Tables, verdict boxes, payment summaries and direct recommendations often outperform long, generic content.

The market is moving away from generic casino comparisons

The Canadian slots market is not short of casino lists.

The issue is that many lists look the same. Same bonus-first ranking. Same generic claims. Same vague “safe and secure” language. Same lack of useful payout or banking detail.

The better opportunity is to compare casinos around real player decisions.

For Canadian slot players, that often means:

How fast can I withdraw?
Can I use Interac?
What games are actually worth playing?
Is the casino reliable after I win?
Does the site work properly on mobile?
Are the terms clear enough to trust?

These questions are more practical than promotional. They also create stronger commercial intent.

A player searching for payout speed, Interac support or slot value is usually further along the decision journey than someone casually browsing a bonus list.

What this means for the industry

The Canadian slot player in 2026 is not necessarily less bonus-driven. But the bonus is no longer the whole story.

The market is becoming more mature, and mature players compare the full experience. They want payment confidence, game quality, mobile usability, transparent terms and fewer surprises after depositing.

For operators, this means the product experience has to support the marketing promise.

For affiliates, it means generic casino pages are losing their edge. The stronger play is to build content around the actual comparison points players care about.

Payout speed, Interac and RTP transparency are not side details anymore.

They are becoming part of the main decision.

The post What Canadian Slot Players Are Really Comparing in 2026: Payout Speed, Interac and RTP Transparency appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

Alberta

Octoplay secures conditional Alberta iGaming supplier approval from AGLC

Published

1 hour ago

June 29, 2026

Wladimir P.

octoplay-secures-conditional-alberta-igaming-supplier-approval-from-aglc

Octoplay has secured conditional licence approval from the Alberta Gaming, Liquor & Cannabis Commission (AGLC), allowing the supplier to begin the process of offering its games catalogue to operators in Alberta.

The company said the approval positions it to launch in Canada’s newest regulated iGaming market when it opens in July. Octoplay is already live in Ontario with BetMGM and PokerStars, and has also entered the US through New Jersey and Michigan, according to the company.

“Alberta is one of the most strategic market openings on our 2026 roadmap. Entering it with the performance data we’ve built in Ontario, New Jersey, and Michigan gives us a strong foundation to be one of the first suppliers to partner with local tier-one operators as soon as the market opens,” says Ralitsa Georgieva, CEO at Octoplay.

“We’ve worked closely with the AGLC throughout the licensing process, and clearing the conditional stage reflects the strength of our compliance infrastructure,” says Martina Borg Stevens, Chief Legal Officer at Octoplay. “Our team has built a process that allows us to enter new regulated jurisdictions efficiently without compromising on the technical standards each regulator requires.”

Octoplay said Alberta adds to its regulated footprint, which it stated includes 17 operational markets: the United Kingdom, New Jersey, Michigan, Ontario, Italy, Spain, Sweden, the Netherlands, Denmark, Belgium, Greece, Romania, Malta, Slovakia, Finland, Brazil, and Georgia.

The post Octoplay secures conditional Alberta iGaming supplier approval from AGLC appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.