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Kindred partners with EPIC Risk Management to test human intervention mechanisms on its Journey towards Zero

In the third quarter of 2022, Kindred Group’s share of revenue from harmful gambling was 3.8 per cent and the improvement effect was 82.6 per cent. During the quarter, efforts have been placed on further developing automated technological solutions to detect and engage with customers at risk. Looking to enhance strategic partnerships to propel early intervention, Kindred Group has entered a new collaboration with EPIC Risk Management.
In the third quarter of 2022, Kindred Group plc’s (Kindred) share of revenue from harmful gambling was 3.8 (3.3) per cent and the improvement effect after interventions decreased slightly to 82.6 per cent. During the past three quarters, the number has fluctuated between 3.3 and now 3.8 per cent. Focus continues to be on improving internal processes and utilising technological capacity to automate interventions and thereby improve close to real time capability to further engage with the customer at an earlier stage.
Reaching the ambition by the end of the fourth quarter next year is challenging, however Kindred remains fully dedicated on achieving its ambition of zero per cent revenue from high-risk customers. The Group has identified four critical areas to keep working on:
1. Shortening the time from detection to intervention as it is proven that raising awareness to customers early on is an effective way to stay in control
2. Continued investment in and collaboration with researchers to further understand gambling behaviours
3. Ensuring control tools are visible, understood and used in the right way
4. Improving transparency and knowledge sharing within the industry, customers, researchers, regulators and partners
Global statistics from Kindred Group |
Q4 2021 |
Q1 2022 |
Q2 2022 |
Q3 2022* |
Share of gross winnings revenue from high-risk players |
4.0 % |
3.3 % |
3.3 % |
3.8 % |
Improvement effect after interventions |
79.2 % |
83.1 % |
84.7 % |
82.6 % |
* 90 days rolling period between 21 June and 19 September 2022
“We have not seen a desired sequential development this quarter, however we have taken significant steps forward since launching our ambition in 2021. We have strengthened internal processes and aligned operations to continue our Journey towards Zero revenue from harmful gambling. We will continue to improve our technology and processes so that we increase our efficiency and speed in detecting and engaging with customers at risk. We know this has a positive effect. For the third quarter almost 83 per cent of detected customers improved their behaviour after we reached out to them”, says Henrik Tjärnström, CEO Kindred Group.
During the third quarter, Kindred has once again partnered with EPIC Risk Management to analyse and improve human intervention mechanisms. Through the collaboration, Kindred aims to ensure that manual interventions are better placed and motivate customers into healthier betting behaviour through the extensive knowledge and lived experience that EPIC offers. Partnerships are central to Kindred’s Journey towards Zero, as further collaboration between industry, regulators, researchers, and other key stakeholder groups is key to reach the ambition.
“I am delighted to be renewing and extending our partnership with Kindred over the next three years. Kindred were the first operator that we worked with, and they continue to show their commitment towards player protection by placing value in lived experience voices. Kindred have shown great ambition in reducing revenue from high-risk players and this partnership will ensure that EPIC remain part of that journey by providing industry leading consultation services”, says Dan Spencer, Director of Safer Gambling, EPIC Risk Management.
“We are on a long-term journey and our commitment goes beyond the end of 2023, but collaborations here and now like the one with EPIC are crucial for our future progress. They provide unique insights from which we can learn the best approach to manage gambling related harm from an individual perspective. We have always emphasized how important our work with stakeholders from research, treatment centers, and lived experience is. The collaboration with EPIC continues to highlight how these collaborations can help us reach our customers in a better way. I am grateful and proud to have this long-term collaboration with EPIC Risk Management”, concludes Henrik Tjärnström.
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Cubeia goes live with its Poker 2.0 platform

Cubeia, a Sweden-based iGaming software solutions provider, has launched its highly anticipated Poker 2.0 platform. The latest version features a state-of-the-art multi-threaded game engine written entirely in Java 21 and a new and improved graphical UI.
As a celebration, Cubeia’s Hybrid Poker Network is running a 4-week Beta Test Series, where players are encouraged to report any bugs they experience for a chance to earn rewards of up to $55 in tournament tickets. The new server engine is designed to easily handle player loads in the six-digit range and has future-proof capabilities, such as exposing a poker lobby API to other providers – given the right deal.
One of the many advantages that the server upgrade brings is its ease of feature implementation – thread safety is built-in, removing the need for developers to worry about implementing new platform features. The technical debt has dissipated facilitating updates to be performed quickly and efficiently.
This release comes at the perfect time as there are a number of operators lined up to launch during the remainder of the year. Cubeia is looking forward to not only expanding its poker network but also accommodating operator feature requests with greater agility.
Cubeia’s Head of Poker Simon Isbäck commented: “After about a year and a half worth of development, we can finally clap each other’s backs and be proud of what we’ve accomplished! On Thursday, I will be looking forward to hosting a huge launch party for the entire team! New features will drop faster than ever, and we’re looking forward to launching many industry-relevant features as well as some brand new ones. This is only the beginning!”
The post Cubeia goes live with its Poker 2.0 platform appeared first on European Gaming Industry News.
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Spinomenal releases Wolf & Piggies Chase

Leading iGaming content provider Spinomenal has released its latest game in its Adventures Series, Wolf & Piggies Chase. The two arch enemies meet again on a picturesque farmyard surrounded by rolling hills, smiling animals, and huge haystacks. A playful soundtrack ensures a jovial mood for all as players look for Golden Piggy Bank symbols to activate Free Spins.
Players who land on three Golden Piggy Bank symbols will be awarded 10 Free Spins. Four will award 15 Free Spins and five will award 20 Free Spins. In Free Spins only, the Wolf Wild can substitute for all other symbols except for the scattered Free Spins symbol.
Spinomenal’s Instant Cash feature comes into play every time the reel spins and the Instant Cash symbol will randomly show four possible values that are collected in Free Spins. Instant Cash symbols accumulate during the round before they increase the Free Spins metre at the top of the reels.
Once four Wild symbols are found, players will win 10 additional free spins and on all future spins until the free spins finish. It also means that the Small Instant Cash symbol (pays x2 or x5 of the total bet) transforms into a Medium Instant Cash symbol which pays out x10 or x15 of the total bet.
Eight Wild symbols found means players will collect six further free spins on all future spins until the free spins end. The Medium Instant Cash symbols turn into Large Instant Cash symbols, which pays out x20 or x25 of the total bet.
After securing 12 Wild symbols, players collect another four additional free spins and on all future spins until the free spins end. This then pushes players into the final level where the Huge Instant Cash symbol is engaged and pays either x50 or x2000 the total bet.
Spinomenal CO-CEO, Omer Henya commented: “Players will love this fun and feature-packed farm adventure. Wolf & Piggies Chase is a vibrant, colourful addition to our much-loved Adventures Series.”
The post Spinomenal releases Wolf & Piggies Chase appeared first on European Gaming Industry News.
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Belatra releases explosive instant game Mummy’s Mines

Belatra, a leading developer of innovative online slots, has released Mummy’s Mines, an instant game inspired by one of the studio’s most successful titles – Mummyland Treasures.
This version is an all-new instant game adventure that blends suspense, strategy, and ancient treasure-hunting excitement. Before diving into the action, players must select the battlefield: a 3×3, 4×4, or 5×5 grid. Then, it’s a choice on how many mines to face – more mines mean higher potential multipliers – the ultimate risk-reward quandary.
Mummy Mines is set within an eerie underground tomb surrounded by Egyptian artefacts. This fast-paced title challenges players to uncover hidden Scarabs, avoid deadly traps, and chase a glistening Jackpot.
Every successful tile revealed carries players further into the forgotten depths, where fortunes lie buried and danger lurks just beneath the surface. There is also a chance to unearth the special Jackpot Spin. When players uncover a Jackpot tile, a reel spins to determine their fate – landing on a Coin grants a bonus win, a Mine ends the game, and the coveted Jackpot symbol awards the full accumulated prize. As the jackpot value edges closer to its limit, the display starts flashing red, signalling that the treasure is almost ripe for the taking. If the pressure becomes too much, players can take the chance to cash out any accumulated winnings. Belatra’s newest title combines the unique atmosphere of Mummyland Treasures with fresh mechanics that deliver thrilling gameplay in every round.
Sergey Chernyavski, Belatra Games’ CCO, said: “Mummy’s Mines is an explosive hit that is a bold new entry in Belatra’s instant game lineup – offering quick games, big risks, and even bigger rewards. The game honours the charm of the original and players will love seeing the much-loved Mummy character in a new style of game.”
The post Belatra releases explosive instant game Mummy’s Mines appeared first on European Gaming Industry News.
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