Canada
GROVER GAMING BETS BIG ON OHIO CHARITIES
Grover Gaming announced that it is officially seeking licensure from the Ohio Attorney General’s Office to both manufacture and distribute Electronic Instant Bingo devices to charities, fraternals, and other nonprofit organizations in Ohio.
Grover has made sizable investments already in Ohio. According to Wil Riesgard, Vice President of Operations for Grover Gaming, “We have had a large distribution center here in Columbus for a while and are currently adding another office/warehouse in the northeast part of the state. We will very soon have over fifty employees just in the State of Ohio including a dedicated marketing team.”
“We are already licensed as a Bingo Supply Manufacturer in Ohio, but we have also applied for the separate Distributor license and the Electronic Instant Bingo endorsement to each of those licenses,” said Dorwin “DL” Howard, Compliance and Licensing Specialist at Grover Gaming. “The Ohio Attorney General’s Office, by law, cannot issue any of those licenses until April 1, 2022, but we hope to receive our endorsements on that date or soon after. We do anticipate that they will issue licenses to every manufacturer and distributor entitled to a license at the same time to avoid giving an advantage to one or the other.”
“We cannot offer any proposals to any potential customers in Ohio until we receive those endorsements,” stated Marc Downing, Chief Counsel and Director of Compliance for Grover. “But we do have a plan.”
“We intend to bring the same industry leading software and hardware that has been so successful for our charitable customers in states like Virginia, North Dakota, New Hampshire, and Kentucky,” stated Garrett Blackwelder, President and owner of Grover Gaming. “We are fortunate to be the leader in all those markets by a large margin, and in Virginia and New Hampshire we distribute our products directly to our customers. By distributing our own product, we are able to deal directly with the charities which streamlines our customer service and takes it to an even higher level. This will allow us to further our mission of providing entertaining gaming experiences through a team committed to growth and progress.”
Not only will Grover distribute its own product, but they also intend to place Electronic Instant Bingo equipment and supply Electronic Instant Bingo tickets without requiring any long-term commitments from the charities and fraternals in Ohio. “We will not be requiring contracts of any kind from the charities,” stated Jimmy Forrest, Vice President of Sales for Grover. “We want to earn your business by providing the best performing games and world class service, not because we lock you down with a piece of paper.”
Forrest continued, “another market changing innovation is the integration of our redemption kiosks. With this kiosk a player can just insert their ticket and get cash without having to see an attendant to redeem their winnings. In Virginia, not only has security drastically increased, but we have also seen an increase in net revenue to the charities of over 15% in some locations.” Grover plans to offer those kiosks free of charge along with the biggest selection of custom game terminals.
Grover Gaming develops software, game content, and gaming systems for lotteries and charitable gaming jurisdictions, and is licensed in Ohio, New Hampshire, Kentucky, North Dakota, South Dakota, Montana, Wyoming, Washington, Ontario Canada, and Virginia. Based in Greenville, NC, Grover Gaming has over 360 employees across nine states including a design studio in Wilmington, NC and a Software Development Center in Chicago, IL.
The company is also a 3-year Inc 5000 award recipient, recognizing the fastest-growing privately held companies in the United States and was recently honored with a Glassdoor Employees’ Choice Award. Glassdoor ranked Grover Gaming Number 2 in its Best Places to Work list in 2022 among companies across the US with less than 1,000 employees.
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AGCO
AGCO Fines Great Canadian Casino Resort Toronto $350,000 for Serious Regulatory Violations Linked to Impromptu After-Party on Gaming Floor
The Alcohol and Gaming Commission of Ontario (AGCO) has issued monetary penalties totaling $350,000 against Great Canadian Casino Resort Toronto for multiple violations of provincial gaming standards. The penalties follow an impromptu after-party that was permitted to take place in the pre-dawn hours directly on the casino’s gaming floor.
On September 27, 2024, an electronic dance music event attended by thousands of people was hosted in the theatre adjacent to the casino at Great Canadian Casino Resort Toronto. The event was marked by widespread intoxication, disorderly behavior, and numerous criminal and medical incidents – both inside and outside the venue – including alleged assaults, drug overdoses, and acts of public indecency. Although paid duty officers were present, additional police and emergency services were required to manage the situation.
In the midst of this high-risk environment, casino management approved an unscheduled request by the performing artist to host an after-party on the active gaming floor. The artist and more than 400 guests were permitted onto the gaming floor where the artist was allowed to perform amidst operational table games and gaming machines – without any prior risk assessment or planning.
As a result, security personnel were unable to effectively control the casino floor, including witness reports that an attendee was seen climbing onto slot machines. Failure to maintain appropriate control compromises the security, safety, and integrity of the casino floor. Following the conclusion of the event, the operator failed to promptly report these incidents to the AGCO as required.
Based on the findings of its review, the AGCO’s Registrar has issued an Order of Monetary Penalty (OMP) totaling $350,000 against Great Canadian Casino Resort Toronto. These penalties address critical failures in their operations, incident reporting, employee training, and the management of disturbances.
A gaming operator served with an OMP has 15 days to appeal the Registrar’s decision to the Licence Appeal Tribunal (LAT), an adjudicative tribunal that is part of Tribunals Ontario and independent of the AGCO.
“Casino operators have a fundamental duty to control their gaming environment. Great Canadian Casino Resort Toronto’s lapses in this incident compromised the safety of patrons and the security and integrity of the gaming floor,” Dr. Karin Schnarr, Chief Executive Officer and Registrar of AGCO, said.
The post AGCO Fines Great Canadian Casino Resort Toronto $350,000 for Serious Regulatory Violations Linked to Impromptu After-Party on Gaming Floor appeared first on Gaming and Gambling Industry in the Americas.
International Game Technology PLC announced that its subsidiary, IGT Canada Solutions ULC (hereinafter “IGT”), signed an eight-year agreement with Atlantic Lottery to supply its IntelligenEVO video lottery central system technology across Atlantic Canada. The agreement includes the option for multiple extensions and positions the Atlantic Lottery to become the first World Lottery Association (WLA)-affiliated lottery operator to deploy IGT’s next-generation central management system in a game-to-system (G2S) distributed market.
“By leveraging IGT’s IntelligenEVO technology, Atlantic Lottery will power its video lottery network with the industry’s best-in-class central system and position itself to maximize future contributions to good causes. As an organization that prioritizes system security and exceptional player experiences, Atlantic Lottery believes that IGT’s IntelliegnEVO solution will help generate high player satisfaction and optimal network performance,” said Michael MacKinnon, Atlantic Lottery VP, Product.
“As a long-time supplier to Atlantic Lottery, IGT looks forward to helping the Lottery achieve its growth and player engagement goals with our leading-edge IntelligenEVO video lottery central system. IGT’s IntelligenEVO is a scalable technology for the WLA market that is backed by decades of experience and operator feedback, and maximizes the benefits of real-time data, cloud-based technologies and in-depth analytics,” said David Flinn, IGT SVP Canada, EMEA and LATAM, Gaming Sales.
With peak system security, network availability and responsible gaming functionalities, IntelligenEVO is a reliable, scalable solution that can meet the needs of today and in the future. The solution will accelerate time-to-market and enables the Atlantic Lottery to benefit from the system’s suite of player-focused functionality. The technology’s G2S and open API design optimizes data collection and delivery and will enable Atlantic Lottery to customize their program for evolving player needs.
The post IGT and Atlantic Lottery Sign Eight-Year Video Lottery Central System Technology Agreement appeared first on Gaming and Gambling Industry in the Americas.
NetGaming, a fast-growing online casino content supplier, is proud to announce its launch in Ontario with Rush Street Interactive, Inc., a leading online casino and sports betting company in the United States, Canada and Latin America. This strategic collaboration marks a significant milestone for NetGaming as it continues to expand its footprint across regulated North American markets.
As part of the launch, Ontario players on BetRivers can now enjoy a diverse portfolio of NetGaming titles, known for their high-quality graphics, immersive gameplay, and unique themes. Standout games such as Zeus’s Thunderbolt, Bison Gold, and Fireball Inferno are among the first to go live, with additional titles set to follow soon.
This partnership is just the beginning. NetGaming plans to extend its collaboration with Rush Street Interactive into Michigan, New Jersey, Pennsylvania, Delaware, and Mexico over the coming months.
Pallavi Deshmukh, CEO of NetGaming, commented: “We are thrilled to go live with Rush Street Interactive, a powerhouse operator with a strong presence and loyal player base. This launch marks a significant milestone in our
North American expansion strategy and underscores our commitment to delivering exceptional gaming experiences tailored to local player preferences across the region.”
Richard Schwartz, CEO of Rush Street Interactive, commented: “We are pleased to partner with NetGaming to bring innovative, premium games to our players in Ontario. This collaboration aligns with our strategy to offer world-class
entertainment through engaging, action-packed online casino games. We look forward to expanding this partnership into additional regulated markets in the months ahead.”
This strategic partnership highlights both companies’ dedication to providing high- quality, innovative, and responsible entertainment to players in regulated markets.
The post NetGaming Goes Live in Ontario with Rush Street Interactive via BetRivers Platform appeared first on Gaming and Gambling Industry in the Americas.
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