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NSoft exceeds growth expectations, delivering strong Q4 2021 results

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by Dražan Planinić, COO at NSoft 

The dawn of the second COVID-19 year was all but the COVID-coloured. The entire 2021 was shaped to fit our further development and the expansion of the business, therefore the last quarter of the year was a worthy closure.

 

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The markets where NSoft is traditionally strong continued to grow steadily with new customers, some returning customers and enhancing co-operation with the existing ones. Fourth-quarter results reflect NSoft’s strategic investments in its core product categories. The overall stake in Q4 2021 grew by 20% YoY and the number of tickets surpassed Q4 2020 data by 12%.

Stake growth by the distribution channels:

  • Land-based betting business: 22.5%
  • Online: 14.3%

Land-based vs online business ratio continued to improve in Q4 2021. A great portion of new business in 2021 was online with notable growth for some particular games. The most prominent was Roulette and Next Six draw-based games together with Virtual Penalty Shootout and Greyhound Races from the virtual sports betting and racers categories.

Optimove CRM Marketing Solution integrated into our Seven Sportsbook platform

We were closing the integration process with the industry-leading CRM Marketing Hub Optimove in the last quarter of 2021. The partnership with Optimove came as we aspire to provide the best-in-class solutions for betting operators to boost player lifetime value, boost retention rates, and significantly scale multi-channel personalization. Balkan Bet, a long-time client of ours, was the first one to introduce Optimove’s AI-mapped CRM. The system allows the operator to maximise players’ lifetime value by micro-segmenting its audience and ensuring that every player is approached with the most personal message, every given time across every channel. The time of Dear Customer is long gone. Both the players and the operators know better and are aware that personalisation of the message and the delivery of the exact content player needs is imperative. Players don’t want to be bothered with irrelevant information.

T-1000 Self-Service Betting Terminal on US Market

In the previous quarterly update, I have announced the partnership with Suzohapp, a world leader in the manufacturing and distribution of gaming, amusement and sports betting products. Suzohapp carries a vast portfolio of components available for immediate distribution and for developing custom-built solutions. The company is our representative for the US market and already in Q4  2021, T-1000, Stark’s premium self-service betting terminals, were sold to the first buyers.

The certification of the terminal for the USA was done before in Q3 2021.

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Industry recognition: GGA 2022 nomination in the category Retail Supplier of the year

In December 2021, we received one more confirmation of excellence. NSoft has been shortlisted for the Global Gaming Awards London 2022 in the Retail Supplier of the year category.

NSoft’s betting platform serves more than 60,000 devices daily, with a 20% increase in the number of punters and it is used by clients across 5 continents. This decision was merited by unique solutions for the retail business such as Remote device management that provides a sense of presence in any given betting shop by having full control over devices and daily operations even if you are physically miles away from it. Once again we are honoured and humbled to be recognized as one of the industry’s leading betting and gaming suppliers.

In total, NSoft has been shortlisted for 23 awards in 2021 in different categories – from Sportsbook and individual games to iGaming platform categories.

Lottery in Retail

In Q4 we have extended the Lottery to the retail channel as well. NSoft Lottery is provided through Betradar Unified Odds Feed (UOF), which covers 160+ lotteries from over 30 countries. Also, UOF minimises the possibilities of errors and disturbances in production. World lotteries have never been closer to the punters. Seven admin platform tool allows operators to choose the custom offer of tournaments and events for printing.

People@NSoft

As a result of Sales Boot Camp, an intense one-month-long programme for sales forces we have conducted during the course of October and November, we are richer for four new colleagues in our Business stream. New forces in Sales have already tackled the challenges of constant growth in clients and new markets.

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We are immensely proud that our Employee Net Promoter Score (eNPS) increased to 61. This indicator represents the number of employees who would recommend their employer as a great place to work. The scale is ranging from -100 to +100 and is the ratio between employees detractors and employees promoters. The eNPS score above 50 is considered to be excellent so we are on the right track when it comes to the power of the team!

In general, hybrid work and clear business strategy and goals, together with healthy and stable corporate culture, helped us navigate throughout the entire 2021 with success.

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Latest News

Week 5/2025 slot games releases

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Here are this weeks latest slots releases compiled by European Gaming

BGaming invites players to roll back the years and turn up the heat with the all-new Hot Chilli Bells slot. The game combines the best-performing features of previous hits like the Wild from the Elvis Frog Series, the Expanding Wild from Fruit Million, and the ability to choose your paylines from the popular Burning Chilli X slot.

 

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Kendoo, has launched its most feature-rich title to date with the release of jungle adventure slot Wild Cats Fire: Hold and Win. Set against an exotic jungle backdrop teeming with hidden treasures, the game delivers a visually stunning and immersive slot experience. Wild Cats Fire offers untamed excitement with 20 pay lines, a jackpot accumulation mechanic, and engaging features that keep players entertained with every spin.

 

Betsoft has released Fury Dragon – Hold & Win, a thrilling new video slot that brings the power and mystique of the East to life. This 5-reel, 3-row slot game immerses players in a fiery world of golden riches and fierce dragons, offering an exciting gameplay experience with every spin. Set against a backdrop of burnished gold and imperial red, Fury Dragon – Hold & Win invites players to seek the legendary Golden Dragon, whose fiery power can bring about incredible rewards.

 

El Gordo is dead—long live the slaughter. Nolimit City is back in the wild, wild west with Tombstone Slaughter, the latest chapter in the beloved Tombstone Universe a sequel to the wildly popular Tombstone R.I.P and Tombstone No Mercy. This one is slightly more special with its record breaking Max Win potential—the highest ever seen on a Nolimit City slot! This is yet another sequel that Nolimit City has decided to bless their fans with, following the release of xWays Hoarder 2 in 2025. And this is only the beginning..

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Nolimit City takes max wins to another level in Tombstone Slaughter

 

 

As Chinese New Year approaches, Zillion Games is proud to present a selection of games that reflect the richness of this celebrated holiday: Golden Dragon Deluxe. Golden Dragon Deluxe invites you to meet the majestic Golden Dragon, a symbol of fortune and prosperity, in this thrilling slot with 25 win lines and a 95.25% RTP. Snow Dragon. Snow Dragon offers 25 paylines and three types of wild symbols, with thrilling features like Hold and Ring Mode, where respins lock valuable symbols for big rewards. During free spins, a giant shifting wild moves across the reels, activated by collecting 3 scatters in the base game!

Zillion Games unveils stunning asian-themed slots for Chinese New Year

Step into a land of magical thrills and captivating rewards in Mystic Multipliers, the latest slot game launch from Slammer Studios. Mystic Multipliers is packed full of Druid-enhanced slot game features including Cascading Reels, Free Spins and of course, enchanting Progressive Multipliers. This spell-binding slot invites players to explore a world of magic and mystery where eight or more matching symbols pay anywhere on the reels.

Join the Druid in Mystic Multipliers from Slammer Studios

 

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“Geilomat” is already available, an intentionally horrendous looking 5×4, 25 payline slot and the latest title from Hölle Games. A Geilomat (in German) is a machine that’s absolutely over the top bonkers, crazy, and yet somehow cool. It also must be completely tacky and very loud (colour and noisewise), so the Hölle team spent a lot of time making sure it looks appropriately awful- and they have really succeeded.

HÖLLE GAMES GO GAGA WITH GEILOMAT

 

TaDa Gaming is rounding up the year with pots of gold and a wealth of wins in Money Pot. The feature loaded slot offers Scatters, Multipliers, Mystery Symbols, Jackpots and the Golden Lock & Respin feature, in a three reels, three rows, three fixed paylines release. Traditional Yuanbao ingots bring multipliers from 0.5x to 10x depending on their colour.

TaDa Gaming Helps Players Go for Gold with Money Pot

 

Booming Games are signing off the first month of the New Year in spectacular style, thanks to the launch of the brand spanking new slot: Jester Bells Bonanza. The latest arrival comes hot on the heels of this month’s Wild Wings of Phoenix Deluxe’s release, and the results are just as spectacular. Jester Bells Bonanza is a 6×5 game that pays anywhere, with plenty of tricks up its sleeve.

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Booming Games put on a show with Jester Bells Bonanza

 

Gaming Corps is excited to announce the launch of the Gates of Hellfire slot. Prepare for a journey into the underworld’s darkest depths in a game, unlike any other slot on the market. The Gates of Hellfire slot uses a unique payment system, requiring players to defeat a sinister selection of demon enemies on the reels to secure wins, with a maximum prize of 5,000x the player’s stake up for grabs.

Battle Demons and Land Hellacious Wins in Gates of Hellfire from Gaming Corps

 

Scorching gameplay awaits in Blueprint Gaming’s latest instalment to its beloved game series, Cash Strike Hotstepper Megaways™, offering an array of mechanics further boosted by expanded reels, increasing the chance of lavish wins up to a fierce 50,000x the original bet. Returning to a classic 3×3 grid, a feast of fruit symbols adorn the matrix alongside iconic flaming gold coins, with each of the three reels showing up to five symbols at once and offering as many as 125 different wins per spin.

Boundless wins await in Blueprint Gaming’s Cash Strike Hotstepper Megaways™

 

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Red Rake Gaming presents Hawaiitopia, its new and exciting video slot that transports players to a tropical island full of excitement and wins. With innovative features, big multipliers and delightful fruits, Hawaiitopia provides a unique gaming experience. Thanks to its 7×7 format, Cascading Reels and Cluster Wins, each spin presents a chance to win. By lining up 5 or more consecutive identical symbols, either horizontally or vertically, players can land successive wins that gradually accumulate to make up the final win.

Play Hawaiitopia now — Red Rake Gaming’s latest tropical video slot

 

 

Right in time for the Season of Love, Amusnet is glad to unveil its newest Online Casino portfolio addition, Diamond Plus – Valentine’s Edition. The game offers a different perspective on one of the company’s most popular video slots, Diamond Plus. It will be available throughout the entire year, ready to bring some romance to everyone who needs it. The dazzling new game release combines a visually pleasing environment, enchanting ambient music, and a variety of vibrant symbols across the 5 reels and 10 fixed paylines.

Celebrate the Season of Love with Amusnet’s Diamond Plus – Valentine’s Edition

 

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The post Week 5/2025 slot games releases appeared first on European Gaming Industry News.

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Compliance Updates

Kambi Group plc secures licensing approval in Nevada

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Approval from the Nevada Gaming Commission paves the way for Kambi to provide its premium sports betting solutions in Las Vegas and across the Silver State

Kambi Group plc (“Kambi”), the home of premium sports betting solutions, has received approval for its Nevada gaming licence applications, marking a significant step towards launching in one of the world’s most iconic betting markets. The Nevada Gaming Commission approved Kambi’s application for Manufacturer & Distributor Licenses and an Information Services License, following a unanimous recommendation by the Nevada Gaming Control Board (“NGCB”) earlier this month.

The licences will enable Kambi to provide its industry-leading sportsbook technology and services to nonrestricted gaming establishments in Las Vegas and across the state of Nevada for the first time. With limited B2B competition in the state due to the high regulatory requirements, Nevada presents Kambi with future growth opportunities in line with its strategy to expand its footprint across the Americas.

Kambi has been at the forefront of the regulated US sports betting industry since 2018, processing the first legal online wager outside of Nevada following the repeal of PASPA. This latest achievement underscores the company’s dedication to delivering world-class sportsbook solutions while adhering to the highest standards of regulatory compliance and corporate probity.

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Werner Becher, CEO of Kambi, said: “Securing approval for our licences in Nevada is an important milestone for Kambi and a testament to our market-leading technology, regulatory expertise and corporate integrity. Nevada is widely known as the gold standard for betting and gaming regulation, insisting on a standard that few companies can meet, and is therefore recognition of Kambi’s unwavering commitment to excellence. We would like to thank both the Commission and NGCB for their thorough review and approval of our applications.”

The post Kambi Group plc secures licensing approval in Nevada appeared first on Gaming and Gambling Industry in the Americas.

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Edgar Pau Co-Founder of Red Desert Games

Red Desert Games Signs Deal with Light & Wonder

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Red Desert Games content developed by leading industry veterans set to further add to Light & Wonder’s innovative offering.

Red Desert Games launches its new and innovative slot content via the Light & Wonder content marketplace, through the Light & Wonder™ Spark studio partner program.

Red Desert Games is an emerging slot studio founded by land-based and iGaming industry veterans. The young studio team members have over 100 years combined experience in the global slot industry and are now applying their substantial knowledge, experience, and deep passion for slots to create innovative and engaging content to delight and excite.

As part of this new agreement, iGaming content developed by Red Desert Games will be distributed exclusively across Canada and the USA to Light & Wonder’s extensive operator network and elsewhere around in other key regulated markets via Light & Wonder’s Infinity aggregation platform.

The addition of Red Desert Games to the Light & Wonder™ Spark studio partner program’s roster of premium game studios further cements Light & Wonder as one of the world’s leading content marketplaces. It demonstrates once again Light & Wonder’s ongoing commitment to diversifying its content offering, as well as providing an opportunity for independent studios to significantly boost their international reach.

Edgar Pau, Co-Founder of Red Desert Games said: “We are extremely excited to be selected by Light & Wonder to join their partnership program. Light & Wonder has an unrivalled footprint and is the perfect fit to distribute our range of innovative and engaging games to its global network.”

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“We have been extremely impressed by the whole Light & Wonder team and our interactions to-date. Their product feedback, enthusiasm to work with us and recognition of the uniqueness of our content has given us encouragement that they are the right partner to launch us into the global market.”

Steve Mayes, Senior Director of Partners at Light & Wonder, added: We are delighted to welcome Red Desert to the Light & Wonder™ Spark studio partner program. Our program is committed to collaborating with the most forward-thinking and innovative new studios, and Red Desert’s distinctive game concepts, inventive mechanics, and meticulously crafted, visually captivating titles truly embody these values. We are excited to support their global expansion and look forward to a promising and successful journey together.

The post Red Desert Games Signs Deal with Light & Wonder appeared first on Gaming and Gambling Industry in the Americas.

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