Gambling in the USA
Rev. Al Sharpton Urges Lawmakers To Halt The Legalization Of Mobile Sports Gambling In Colorado
Civil Rights activist Rev. Al Sharpton says new legislation has the potential to cause job loss and enforce racial stereotypes in the state
Civil rights activist Reverend Al Sharpton urged Governor Jared Polis, Speaker of the House Kathleen Becker, and members of the Colorado Gaming Commission to pause legislation that seeks to legalize mobile sports gaming. Rev. Sharpton emphasized that lawmakers should not move forward until the impact on casino workers and people of color is understood. He calls on these leaders to take this into consideration as they work through the various types of stimulus to handle the impact of coronavirus.
Service industry workers, many of whom are low-income and from communities of color, are among the most vulnerable in this global pandemic. They are more likely to suffer financially from unexpected scheduling changes or sick days than those in other professions. He argues that now, more than ever, we must be thinking about inequality.
The Colorado Limited Gaming Commission approved nine sports betting rules for permanent adoption in early February, and regulators remain on target to reach the state’s projected May 1 rollout. Rev. Sharpton says the problem does not lie in the rules changes, but in the subsequent attraction of “unsavory out-of-state hedge funds who profit off of job loss” due to this legislation.
Sharpton says that casinos need to consider the unintended consequences of opening their doors to these new opportunities.
The text of the letter is below.
Dear Governor Polis, Speaker of the House Becker, and members of The Colorado Gaming Commission,
As you are considering various types of stimulus to deal with the impact of the coronavirus, I sincerely hope you will consider the following. I write to you to express serious concern for the hasty move to legalize mobile sports gambling in Colorado. Even a cursory look at the parties pushing the legislation gives me pause about the wisdom of the legislation and it should give you pause too.
Online gaming in Colorado will inevitably attract unsavory characters who profit off of job loss. That’s almost a given. But in looking at who specifically benefits from the legislation, it’s difficult to understand why the state would want to reward bad behavior. Out-of-state hedge funds with long records of mass firings and shady dealings have come into the state to capitalize on mobile sports betting and based on their track record—middle class workers and minorities will be the first to be negatively impacted. My job is to spot those problems before they occur and to speak up about them before it’s too late.
You don’t need to look any further than Rhode Island-based Twin Rivers to start understanding the harm and the forces at play. Twin Rivers, which is owned and run by Soohyung Kim, a New York based hedge fund manager, purchased three Colorado casinos earlier this year. Twin Rivers has a long history of failing to support its employees and Kim and his fund, Standard General, has a long track record of investing in deals that have caused mass layoffs for workers — especially workers of color. Whether it’s the 6,000 people who lost their jobs at Radioshack or the 2,400 people who were fired at American Apparel by Kim’s mismanagement and disregard for working class people, Standard General does not seem like the type of company Colorado should automatically entrust with mobile sports gambling.
Twin River has time and time again operated with only the bottom line in mind. In 2017, Twin River announced it would slash healthcare benefits for workers, which tripled out-of-pocket costs for certain employees, just weeks after Massachusetts cleared the way in 2017 for the company to open a new casino in Tiverton. That same year, they threatened to layoff staff and replace them with private contractors, and to cut the remainders’ healthcare benefits.
As this track record shows, if Mr. Kim, who already over-extended Twin River in his pursuit of potential mobile betting licenses, fails to make a profit, you can be sure that it will be the workers of the Colorado casinos that suffer. Colorado needs to pay full attention to who is profiting off of this new law to legalize online betting —otherwise, jobs WILL be lost. This is a real issue affecting real people.
Please take a deeper look at who is supporting the legislation to legalize online sports betting before you enact it into law. It’s the least that Colorado’s workers can ask of you.
Sincerely,
Reverend Al Sharpton
SOURCE Reverend Al Sharpton
Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.
The state collected approximately $2.35 million in privilege fees in the month.
The post Arizona Department of Gaming Releases October Sports Betting Figures appeared first on Gaming and Gambling Industry in the Americas.
Betting Hero
Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series
Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.
Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.
The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.
The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.
Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.
Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.
“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”
The post Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series appeared first on Gaming and Gambling Industry in the Americas.
Gambling in the USA
Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions
Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.
QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.
Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”
Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”
The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.
The post Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions appeared first on Gaming and Gambling Industry in the Americas.
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