Latest News
Ready to re-open with cashless? Consumers will expect the option from day one
As more and more retail operations increasingly implement cashless systems ahead of reopening to the public, OKTO’s Director of Gaming Simon Dorsen spoke to Coinslot about how the fintech firm’s digital payment solution, OKTO.WALLET has been specifically designed with the leisure and hospitality industry’s main concerns in mind; user friendly, affordability, security and social responsibility as well as the universality that consumers are craving for.
Do you always pay with plastic, or are you more comfortable with cash? Have you ever paid friends by your phone while you’re all out for drinks at the pub? Do you have a lonely banknote sitting in your wallet for almost a year now, to wager while you are enjoying your drink at the pub? These questions as well as the days of pubs’ players and visitors with cash-stuffed pockets will not be the norm anymore, as consumer preferences are rapidly changing and the age of mobile payments is taking over the world.
Going cashless is not only the newest tech trend but also a strategic goal, especially when this comes as a complete cashless ecosystem and through an open and interconnected mobile payment app. With the coronavirus, a generation of change has occurred in just a few months. This is forcing all sectors to reconsider their business models, how they interact with their customers and their routes to market.
The number of cashless payments in the UK has been great than cash and growing in proportion since 2017, and this trend has accelerated now more than ever, as businesses increasingly opt for offering choice and the convenience of paying in a way that suits the consumer. This is already evident in pubs where it has been reported that 30 percent of customers have already used a mobile to pay in a pub based and from my discussions with pub operators between the lockdowns cash accounted for only 20 percent of F&B sales. It is now a natural progression to extend the choice of compliant digital payment to the gaming machine player. This deliverers convenience for the player and better operations for the pub.
Retail operations are now competing in an increasingly digital world, where consumers are no longer constrained to traditional payment methods but have access to more choice than ever before. As pubs and other operations reopen, it is paramount for them to have a digital payment strategy that ensures people to keep revisiting the venue, improving efficiency and customer experience. For me, this will be enabled with a solution that offers cashless convenience across all touchpoints for the consumer.
The key, however, is to find the cashless system that suites the specific needs of your business, and this is particularly true for more complex retail environments such as pubs, adult gaming centres and casinos. The selection of a reliable, licensed payment partner to help activate this digital payment strategy is critical. Few providers are focusing on the nuanced needs of gaming operators, especially for land-based, while at the same time supports a universal, open-loop, cashless solution that consumers are looking for. Consumers want simply to use, move and collect their money anywhere, not just for gaming and this to be in a simple, fast and secure way.
At OKTO, our gaming division has built a solution to meet the exact specification of the UK’s pub and leisure industry. Our secure, open-loop, cashless end-to-end payment solution delivered through OKTO.WALLET payment app is designed to meet all the niche demands of retail gaming customers,
allowing players to move funds instantly across the entire payment ecosystem via the OKTO app; from the gaming machine, ordering app or at the bar/restaurant, even to any retail or online business that accepted debit card through the OKTO Prepaid Mastercard® linked to OKTO app.
We have a 360 approach, which the operators need, to get ahead through field-proven technologies and the extensive know-how of key integrations across all physical touchpoints in and out of the gaming venue as well as a strong understanding and proven ability to integrate the wallet with digital touchpoints.
Working with major gaming and betting operators across Europe and gaining extensive experience and feedback, we are set to provide a tailored solution also for the UK. Having a deep understanding of different markets requirements, we are aligned with the operators focus on efficiencies and due to the software nature of our solution, we provide fast deployment that requires no additional investment at the gaming machines. This is especially important after such a long period of disruption, during which retail businesses have been prevented from trading. Understandably, many operators currently can’t or don’t want to bear a big financial hurdle for setting up a cashless payment facility, and with OKTO they don’t have to.
Social responsibility is also a key priority. All the main tools of social responsibility are fully covered through the OKTO app. From a strict age verification process and time-out periods to betting limits, and profit and loss calculator as well as a specific section with national problem gaming helplines are within the app and are all designed to enhance further consumer protection.
The most sophisticated technology often seems the simplest. Our easy-to-use solution allows players to go simply to a gaming machine, press a button to use OKTO, and deposit funds to start playing. And it’s the same in the cashout; they get the winnings back to OKTO wallet in real-time. As we can also onboard pubs as merchants, if OKTO users can spend some money on food and drink in the pub, they simply can; and they can also split the bill with their friends or send and receive money from their friends using the OKTO app.
Retail gaming and betting operators in the UK but also Spain, Romania, Greece and Cyprus are already ready to adopting the OKTO cashless solution. Many pubs and operators are capitalising now, during this time before lockdown ends, to install the OKTO cashless system and progress their business on all fronts. Will you follow suit for your retail gaming business? Will you cash in on the trend for cashless? Open with OKTO!
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Welcome to our weekly roundup of American gambling news again! Here, we are going through the weekly highlights of the American gambling industry which include the latest news and new partnerships. Read on and get updated.
Latest News
ALT Sports Data, the global leader in engagement solutions and official data for emerging sports, has appointed Neale Deeley as SVP of Sportsbook. Deeley brings over two decades of industry experience and a proven track record of driving innovation and commercial growth in sports wagering. In his new role, Deeley will lead the company’s global sports betting strategy, spearheading market expansion, deepening operator partnerships and accelerating the monetization of emerging sports through regulated betting markets. He will work closely with sportsbooks and gaming partners to build scalable betting products that delivers unique fan engagement opportunities and new revenue streams across ASD’s portfolio of exclusive sports properties.
SEGG Media Corporation, a leading technology company transforming the global intersection of sports, entertainment and gaming, has selected IBN, a multifaceted financial news and publishing company serving private and public entities, to spearhead its corporate communications efforts. SEGG Media aims to deliver immersive, real-time experiences through next-generation technology that redefines how audiences interact with their favorite content and communities. Following a full-scale corporate transformation and rebrand, the company now operates across three high-growth verticals: Sports.com, Entertainment and Lottery.com.
Partnerships
Amusnet Brasil has announced the official go live of its partnership with Cactus Gaming, a B2B platform serving some of the leading operators in the Brazilian market. With this integration, the game provider adds 25 new operators to its distribution network, further expanding its reach through a structure aligned with the regulated market. With operations now underway, Cactus clients gain access to a robust portfolio and features that enhance the end-user experience. Among the featured games now live are the fun and dynamic Coin Gobbler, the immersive Cavemen and Dinosaurs, and titles that have proven their success in multiple markets, such as Rise of Ra, Cocktail Dice and 7 & Crystals.
TaDa Gaming has signed a new partnership with EveryMatrix for further exposure in the North American iGaming market through its B2B aggregator platform SlotMatrix. Powered by EveryMatrix, SlotMatrix offers effortless integration of premium content across global platforms for boosted revenue and game offering. Following its parent company’s 2022 signing with BetMGM, the leading iGaming operator in the US, SlotMatrix has built a solid reputation with BetMGM players who will now be able to access TaDa content, beginning with latest Triluck release, 3 Coins Treasure, across the states of Michigan and Pennsylvania.
Mission Media AI, a next-generation cross-platform distribution and monetization company, has announced a strategic partnership with VsiN. The partnership strengthens Mission Media’s growing footprint in the sports space and unlocks new revenue opportunities for VsiN across their multitude of consumer touch points, including 8 regional sports networks, YouTube TV, SiriusXM channel 158, more than 20 weekly podcasts, streaming audio station, website and an app available for mobile and connected devices like iOS, Roku, Fire TV, Samsung, Google Play and LG. VsiN delivers real-time, actionable sports betting content from some of the most respected and trusted voices in the industry. Mission Media AI will scale VsiN’s monetization strategy, enabling premium access for advertisers looking to reach an engaged, data-driven audience.
The post Gaming Americas Weekly Roundup – July 21-27 appeared first on European Gaming Industry News.
Brazilian operator BETesporte is first to adopt AI-powered solution
Sportradar Group AG has launched Bettor Sense, a personalized, proactive, and data-driven approach to user protection. BETesporte will be the first operator to implement the solution, reinforcing its commitment to safer and more responsible practices in Brazil’s newly regulated betting market.
Bettor Sense is an AI-powered solution that detects early signs of gambling-related risk and enables personalized interventions to protect end users. Developed with proprietary technology and grounded in behavioral research, Bettor Sense allows operators to act quickly and efficiently, promoting responsible gambling and strengthening brand reputation. Fully compliant with regulatory standards, Bettor Sense provides a critical tool for operators aiming to meet rising expectations around end user protection.
In addition to implementing Bettor Sense, BETesporte has also joined Sportradar’s Integrity Exchange, a global information-sharing network that enables betting operators to report suspicious betting activity directly to Sportradar’s Integrity Services division. This collaboration strengthens the industry’s collective ability to fight match-fixing and betting-related corruption through enhanced transparency and cooperation.
Tom Mace – SVP, Integrity & Regulatory Services, Product & Strategy at Sportradar, said: “This partnership with BETesporte marks an important milestone for Sportradar’s ongoing mission to help shape secure and sustainable sports betting and iGaming industries. BETesporte is taking a proactive step in embracing responsible gaming as a core part of its business. We are confident this will be the first of many partnerships, as the market increasingly recognizes the value of using data and technology to protect end users and strengthen compliance.”
Marcos Pereira – CEO of BETesporte said: “BETesporte is fully committed to transparency and security across all its operations. The partnership with Sportradar, through the integration of Bettor Sense and the Integrity Exchange, reinforces our dedication to fostering a responsible and ethical betting environment in line with regulatory standards. Sportradar’s advanced technology enables us to anticipate and prevent risky behavior, ensuring our bettors have the best possible experience with complete safety. We will continue working tirelessly to protect the integrity of sport and the trust of our users, which remains our top priority.”
The post Sportradar Launches AI-Driven “Bettor Sense” to Support Responsible Gambling appeared first on Gaming and Gambling Industry in the Americas.
Raptor PR, the specialist B2B communications agency for games, media, and tech brands, has been appointed by Make-A-Wish® International to lead strategic communications for its games industry fundraising initiatives. The global nonprofit, known for granting life-changing wishes to children with critical illnesses, is partnering with Raptor PR to amplify its presence across the games sector and unlock new opportunities for engagement, awareness, and impact.
As part of this new partnership, Raptor PR will deploy a strategic communications campaign to support Make-A-Wish International’s growing charitable gaming program, with a focus on elevating brand awareness for its games industry activities, amplifying wish stories, and forging partnerships for the nonprofit across the global games industry.
Raptor PR is partnering with Make-A-Wish International on a pro bono basis, providing strategic consultancy and go-to-market services to elevate global brand visibility. The campaign will focus on high-impact thought leadership, authoritative media commentary, speaker engagement, and news announcements designed to drive awareness, advocacy, and support.
April Stallings, Charitable Gaming and Creators Community Manager at Make-A-Wish International, commented: “Many of our wish children use gaming as a lifeline to stay connected during their illness. We want the games industry to become more aware of how they can help grant wishes and why we need them – and that requires the kind of expertise we know Raptor PR can provide. Raptor PR brings deep expertise in gaming and strategic communications making them a natural partner to help us achieve our global mission. Team Raptor’s deep network across the games industry will be vital in opening doors, sparking partnerships, and scaling our impact. Together, we’re not just telling stories, we’re mobilising the games industry to become a more intentional force for good, enabling more children around the world to experience the life-changing power of a wish, when they need it most.”
Rana Rahman, Founder and CEO at Raptor PR, added: “When I met April Stallings from Make-A-Wish at Gamescom last year, I was deeply moved by the real-world impact the charity delivers. That moment inspired me to get involved with Raptor PR, and now, through our strategic communications support, we’re helping Make-A-Wish scale its message and reach across the global games industry. Our goal is to spark a broader movement, encouraging the games industry to embrace its potential as a force for good and give back in meaningful, sustained ways.”
In 2024, the Make-A-Wish International network granted more than 16,000 wishes for children living with critical illnesses. Both April Stallings and Rana Rahman will be attending this year’s gamescom conference in Cologne from the 18-22nd of August 2025.
The post Make-A-Wish International Expands Presence in Gaming to Enable Future Wishes appeared first on European Gaming Industry News.
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