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Switching to remote working is hard, here is some help to keep you performing well

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Image by Gerd Altmann from Pixabay

 

You are becoming a virtual team member and you know it!

The recent events have pushed us all to move our job and business activities to our home and even if some of you out there might have already been using up-to-date hardware and software even from your home, but not all businesses are prepared to shift that fast.

This the reason why some companies still require their team to be at the office daily in order to sustain their business.

The IT professionals might understand and are living their best days, but we need to understand that transferring the working environment in the homes of the employees isn’t as easy as it looks.

We must also mention the fact that this transfer is happening in a very short period and tech support is essential. I might add, it is so essential that the future of the business depends on it.

When moving our team’s activities to their homes, I’ve understood that this involves many questions among which also productivity and understanding the environment.

As I’ve mentioned earlier, tech support is the most needed, in the scope of understanding your environment, your systems, the interconnection of the systems which are a must for day to day work. You also need to establish a well-defined connection with your employees to ensure business continuity without problems.

Moving your business’s activities to more than one location brings some data security and non-performance threats. This is all happening while you are ensuring business sustainability. Besides setting up extra cybersecurity settings and software, you might be dealing with VPN settings which might sometimes create problems for your employee to connect due to wrong system configuration.

I know that most of the companies have an IT department, but in some cases, you as a business owner have to deal with setting this up at the most rapid time possible.

Not to mention, that the IT departments are dimensioned to handle the office work and not having hundreds or thousands of employees switching to work from home in 24 hours.

So, while setting up things for our small team of 5 and an additional setup done by our team in India, I was thinking that if I am having a hard time with this, imagine how large companies are seeing now issues that they haven’t predicted.

Then it came to me that this is why tech support and service desk service companies exist and we have a great partner from which we can get advice from.

The tech support and service desk service companies are providing ad-hoc advice and services for enabling companies to continue the business and minimize the effects of the preventive measures due to COVID-19.

The support enables solving trivial and complex problems that employees are facing with software and systems in use and take the load of the companies’ IT departments

As you can see, I’ve only used the diseases’ name once J

I think that during this crisis we must help each other even if we are sometimes competitors in business and while the IT support now is an imperative part of your daily routine, we can adapt by using some of the services which were created just for that.

Hope this advice helps and you can find the right partner to help you with these tasks. Having trusted contacts, I can recommend trying the services offered by IT Labs.

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CT Interactive launches Diamond Tree Jackpot on Inbet in Bulgaria

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CT Interactive has launched the Diamond Tree Jackpot on Inbet in Bulgaria, marking another important step in the company’s expansion across regulated European markets. The multi-currency jackpot system combines some of CT Interactive’s most successful slot titles into an engaging progressive jackpot experience, offering players enhanced entertainment and greater winning opportunities.

The Diamond Tree Jackpot portfolio features ten of CT Interactive’s popular slot games: 20 Mega Slot, 20 Star Party, 40 Mega Slot, 40 Treasures, Chilli Fruits, Lord of Luck, Lucky Clover, Moon Lord, Mystic Moon and Win Storm.

“Diamond Tree Jackpot brings together diverse gameplay, progressive jackpot mechanics, and multi-currency support, creating a versatile solution that appeals to a broad range of players. It is designed to help operators increase engagement, extend session durations, and achieve sustainable growth through seamless integration and player-focused features,” said Martin Ivanov, Chief Operating Officer of CT Interactive.

“The integration of Diamond Tree Jackpot further strengthens Inbet’s offering with a proven, high-impact jackpot solution. This jackpot features top-performing titles that players know and enjoy, combined with progressive mechanics, aligning perfectly with our strategy to deliver dynamic and rewarding gaming experiences,” said Vasil Parvanov, Team Lead Commercial Managers at CT Interactive.

Irena Nikolova, Casino Manager at Inbet, said: “We are delighted to introduce Diamond Tree Jackpot to our players. Together with CT Interactive, we remain committed to bringing high-quality gaming experiences and expanding our portfolio with engaging new products.”

The launch of the Diamond Tree Jackpot on Inbet in Bulgaria further strengthens CT Interactive’s presence across Europe and reinforces the company’s commitment to delivering premium gaming content and engaging jackpot solutions to regulated markets worldwide.

The post CT Interactive launches Diamond Tree Jackpot on Inbet in Bulgaria appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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Artificial Intelligence

LSports and gripAI Launch Play Insurance

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LSports, the world-leading provider of real-time sports data solutions, and gripAI, the artificial-intelligence company behind a new class of real-time betting products, announced a collaboration to bring Play Insurance to sportsbook operators worldwide.

Play Insurance is a bet-insurance product that lets players protect a bet for a small, AI-calculated premium. Insured players are paid back regardless of outcome, with the amount scaled to how close the bet came to winning based on match statistics. For operators, it opens a new revenue stream on top of existing handle and turns the near-miss — the single most frustrating moment in betting — into a reason for players to stay in the game.

“Retention is one of the hardest problems our operators face, and the near-miss is where they lose players. Play Insurance turns that exact moment into loyalty and a new revenue line, without giving anything away. It’s a genuinely new category, and pairing gripAI’s technology with our reach and our data gives operators something no one else offers today,” said Yoav Ziv, CRO at Lsports.

The product is powered by gripAI’s proprietary, patented pricing engine, trained on over 2.5 billion bets, which calculates every premium in real time based on live odds, the number of selections and user’s profile. Because premiums are priced per player and per bet rather than through flat, one-size cashback offers, operators keep control of their margin while giving players a genuinely tailored product. It also works alongside existing tools such as Cash Out: a player can cash out a bet and keep their insurance in play.

Play Insurance drives both engagement and retention where it matters most: 37% of players take the insurance offer, and 39% of insured players purchase insurance again.

“Betting has always been all-or-nothing, and that’s exactly what we set out to change. Our AI prices protection fairly and instantly for every bet, and with LSports as our distribution partner, we can bring it to operators around the world at the speed the industry moves “ said Tal Hayon, CEO at gripAI.

The post LSports and gripAI Launch Play Insurance appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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Africa

Playson partners with Hollywoodbets for South Africa slots rollout

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Playson has partnered with South African operator Hollywoodbets to roll out a selection of its slot titles to players in South Africa’s regulated market, the company said on 20th July 2026.

Under the deal, Hollywoodbets will integrate Playson content via Light & Wonder’s aggregation platform. The operator said the addition will broaden its “live games” portfolio.

The initial rollout includes Coin Strike: Hold and Win, Thunder Coins: Hold and Win, Thunder Coins XXL: Hold and Win, Diamonds Power: Hold and Win, Energy Coins: Hold and Win and 3 Carts of Gold: Hold and Win, with more releases planned.

Blanka Homor, Sales Director at Playson, said: “Partnering with Hollywoodbets represents another important milestone in our African growth strategy. As one of South Africa’s household names, Hollywoodbets offers an outstanding platform through which we can introduce our high-performing portfolio to an even wider audience.

“We are confident our games will resonate strongly with players, and we look forward to building a successful long-term partnership together.”

Wayde Dorkin, Head of Product at Hollywoodbets, said: “Playson’s portfolio has earned an excellent reputation for delivering engaging gameplay and consistent results across regulated markets, making it a valuable addition to our product offering.

“We are always looking to enhance the entertainment experience available to our players, and we are delighted to welcome a selection of Playson’s top-performing titles to the Hollywoodbets platform.”

The post Playson partners with Hollywoodbets for South Africa slots rollout appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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