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Switching to remote working is hard, here is some help to keep you performing well
You are becoming a virtual team member and you know it!
The recent events have pushed us all to move our job and business activities to our home and even if some of you out there might have already been using up-to-date hardware and software even from your home, but not all businesses are prepared to shift that fast.
This the reason why some companies still require their team to be at the office daily in order to sustain their business.
The IT professionals might understand and are living their best days, but we need to understand that transferring the working environment in the homes of the employees isn’t as easy as it looks.
We must also mention the fact that this transfer is happening in a very short period and tech support is essential. I might add, it is so essential that the future of the business depends on it.
When moving our team’s activities to their homes, I’ve understood that this involves many questions among which also productivity and understanding the environment.
As I’ve mentioned earlier, tech support is the most needed, in the scope of understanding your environment, your systems, the interconnection of the systems which are a must for day to day work. You also need to establish a well-defined connection with your employees to ensure business continuity without problems.
Moving your business’s activities to more than one location brings some data security and non-performance threats. This is all happening while you are ensuring business sustainability. Besides setting up extra cybersecurity settings and software, you might be dealing with VPN settings which might sometimes create problems for your employee to connect due to wrong system configuration.
I know that most of the companies have an IT department, but in some cases, you as a business owner have to deal with setting this up at the most rapid time possible.
Not to mention, that the IT departments are dimensioned to handle the office work and not having hundreds or thousands of employees switching to work from home in 24 hours.
So, while setting up things for our small team of 5 and an additional setup done by our team in India, I was thinking that if I am having a hard time with this, imagine how large companies are seeing now issues that they haven’t predicted.
Then it came to me that this is why tech support and service desk service companies exist and we have a great partner from which we can get advice from.
The tech support and service desk service companies are providing ad-hoc advice and services for enabling companies to continue the business and minimize the effects of the preventive measures due to COVID-19.
The support enables solving trivial and complex problems that employees are facing with software and systems in use and take the load of the companies’ IT departments
As you can see, I’ve only used the diseases’ name once J
I think that during this crisis we must help each other even if we are sometimes competitors in business and while the IT support now is an imperative part of your daily routine, we can adapt by using some of the services which were created just for that.
Hope this advice helps and you can find the right partner to help you with these tasks. Having trusted contacts, I can recommend trying the services offered by IT Labs.
Chelsea Pinho Head of Casino at Midnite
Octoplay builds lifetime-exclusive slot for Midnite in the UK
Midnite Express is the first bespoke title under the pair’s July 2025 partnership and adapts mechanics from Fire Rail Express: Hold And Win.
Octoplay has launched Midnite Express, a lifetime-exclusive branded slot built for UK operator Midnite. The title is the first custom product released under the companies’ partnership, which went live in July 2025.
Midnite Express is based on the game mechanics behind Fire Rail Express: Hold And Win, which Octoplay says is among its strongest-performing titles in the US. The supplier points to the EILERS-FANTINI Online Game Performance report, where it says the game has held a top-three position in the “New Top Game Ranks – Slots” category for three consecutive months.
“Midnite Express is the first custom product we’ve built for Midnite, and it’s a meaningful step in how this partnership is developing,” says Ralitsa Georgieva, CEO at Octoplay. “A year on from our initial launch, we’re moving from portfolio integration to co-developed content built specifically for their players. Adapting the mechanics behind one of our top-performing US titles for the UK with Midnite reflects how we work with operators who want more than off-the-shelf content.”
Chelsea Pinho, Head of Casino at Midnite adds: “Octoplay has been a strong content partner since we went live together last year, and Midnite Express is the result of a collaboration grounded in shared ambition. Having a lifetime exclusive title based on proven mechanics gives us a product we can put behind with confidence.”
The launch follows a run of UK integrations for Octoplay, including a recent go-live with Bally’s Intralot, and earlier integrations with Evoke’s 888 and Mr Green brands, Virgin Bet, and LiveScore Bet. Octoplay says it is now live in 18 regulated markets, including the UK, Malta, Romania, Croatia, Sweden, Slovakia, Italy, Belgium, Denmark, the Netherlands, Greece, Spain, Finland, Georgia, Brazil, New Jersey, Michigan, and Ontario.
The post Octoplay builds lifetime-exclusive slot for Midnite in the UK appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Blask has rolled out a modular subscription model for its AI-powered iGaming analytics platform, replacing its Early Adopters pricing plans. The company said customers can now build subscriptions by selecting countries, analytics modules, add-on features and the access period.
Under the new structure, the minimum configuration starts at €247 per month, or approximately €160 per month on an annual contract, according to the company. Blask said subscriptions can cover as little as a single country.
Blask said pricing is made up of base access to the platform plus selected products and markets. Market analytics covers 135 countries across three pricing tiers, ranging from €7 to €28 per country per month. Game analytics is available in 25 countries at €5 to €20 per country per month. State and province-level data is priced at €56 per month for the United States, and €28 per month each for Canada and Australia.
The company has also opened access to its data via an API, allowing customers to integrate metrics into their own analytics systems, CRM platforms and AI tools through MCP, without working inside the Blask interface. For companies looking for one-off work, Blask said it also offers customized reports combining its data with analysis from its research team.
“Analytics is now a basic condition for survival in this market,” said Max Tesla, chief executive and co-founder of Blask. “That is why we are making it more accessible: build a plan around your specific task, start with one country and scale when you are ready. Making analytics affordable has been part of Blask’s DNA from the very beginning.”
Blask added that the pricing update follows a week of industry recognition, after it received two awards at the 2026 iGB Affiliate Awards, winning Rising Star and Innovator of the Year.
The post Blask replaces fixed plans with modular pricing for iGaming analytics appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
The award was announced live at iGB LIVE, with the company pointing to product updates including its Refie UX layer.
ReferOn has won “Best Affiliate Management Platform” at the iGB Affiliate Awards 2026. The company said the award was announced live at iGB LIVE.
ReferOn positioned the recognition as a result of product development and customer growth over the past year, with a focus on simplifying affiliate operations through automation, real-time insights, and streamlined workflows.
The company also pointed to the introduction of Refie, described as an integrated UX layer designed to translate operational data into “clear, actionable insights” for affiliate teams across onboarding and daily performance tracking.
Alex Bukin, CEO of ReferOn, commented: “Winning the iGB Affiliate Award is a remarkable achievement for our entire team. As affiliate programs grow, so does the complexity behind them. From day one, our ambition has been to remove that complexity, so operators can focus on growth instead of operational friction. This recognition reinforces our belief that great B2B technology should be simpler, more intuitive, easier to work with, and built around the people who use it”.
ReferOn added that it has won other industry awards in the past 18 months, including ‘Affiliate System of the Year’ at AffPapa and ‘Best Affiliate Software’ at SiGMA, and said its roadmap includes expanding AI-powered assistance and increasing visibility into affiliate operations.
The post ReferOn wins Best Affiliate Management Platform at iGB Affiliate Awards 2026 appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
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