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Switching to remote working is hard, here is some help to keep you performing well
You are becoming a virtual team member and you know it!
The recent events have pushed us all to move our job and business activities to our home and even if some of you out there might have already been using up-to-date hardware and software even from your home, but not all businesses are prepared to shift that fast.
This the reason why some companies still require their team to be at the office daily in order to sustain their business.
The IT professionals might understand and are living their best days, but we need to understand that transferring the working environment in the homes of the employees isn’t as easy as it looks.
We must also mention the fact that this transfer is happening in a very short period and tech support is essential. I might add, it is so essential that the future of the business depends on it.
When moving our team’s activities to their homes, I’ve understood that this involves many questions among which also productivity and understanding the environment.
As I’ve mentioned earlier, tech support is the most needed, in the scope of understanding your environment, your systems, the interconnection of the systems which are a must for day to day work. You also need to establish a well-defined connection with your employees to ensure business continuity without problems.
Moving your business’s activities to more than one location brings some data security and non-performance threats. This is all happening while you are ensuring business sustainability. Besides setting up extra cybersecurity settings and software, you might be dealing with VPN settings which might sometimes create problems for your employee to connect due to wrong system configuration.
I know that most of the companies have an IT department, but in some cases, you as a business owner have to deal with setting this up at the most rapid time possible.
Not to mention, that the IT departments are dimensioned to handle the office work and not having hundreds or thousands of employees switching to work from home in 24 hours.
So, while setting up things for our small team of 5 and an additional setup done by our team in India, I was thinking that if I am having a hard time with this, imagine how large companies are seeing now issues that they haven’t predicted.
Then it came to me that this is why tech support and service desk service companies exist and we have a great partner from which we can get advice from.
The tech support and service desk service companies are providing ad-hoc advice and services for enabling companies to continue the business and minimize the effects of the preventive measures due to COVID-19.
The support enables solving trivial and complex problems that employees are facing with software and systems in use and take the load of the companies’ IT departments
As you can see, I’ve only used the diseases’ name once J
I think that during this crisis we must help each other even if we are sometimes competitors in business and while the IT support now is an imperative part of your daily routine, we can adapt by using some of the services which were created just for that.
Hope this advice helps and you can find the right partner to help you with these tasks. Having trusted contacts, I can recommend trying the services offered by IT Labs.
Modernization adds Momentum ecosystem tools and rolls out new terminals and self-service machines to 1,000+ retailers statewide.
Scientific Games has completed a technology systems conversion for the New Mexico Lottery, modernizing lottery operations with a new gaming system and rolling out retail technology to more than 1,000 locations across the state. The update went live May 11, 2026, according to the company.
Scientific Games said the new system now powers the Lottery’s draw-based and Scratchers’ sales and is designed to simplify product management for retailers. The conversion also includes the launch of the Scientific Games Enhanced Partnership (SGEP) instant game management program, which the company said combines analytics, logistics, retail optimization and product strategy.
“The New Mexico Lottery is officially live with new, modern technology systems that work together to enhance all aspects of our operations and ensure we are well-positioned for our next era of growth,” said David Barden, CEO of the New Mexico Lottery. “We’ve strategically planned every step of this holistic modernization effort with Scientific Games to intelligently operate our retail network, making our Scratchers games easier for retailers to manage in their stores and easily accessible to our valued players.”
Scientific Games said the conversion was developed over the past year and is built on its Momentum ecosystem. Components cited include an advanced central gaming system, the SciTrak instant game distribution system, the gem | intelligence retailer licensing and management portal and the INFUSE business intelligence platform. The company said WAVE clerk-operated terminals and PlayCentral self-service machines will be deployed to retailers in planned phases.
“Congratulations to the New Mexico Lottery for building upon our long-standing instant scratch game partnership, embracing innovation for the future,” said John Schulz, President of Americas & Global Instant Products for Scientific Games. “We are proud to serve as the Lottery’s full-line partner and help drive maximum proceeds for New Mexico college students.”
The post Scientific Games completes systems conversion for New Mexico Lottery appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Downtown Las Vegas show runs weekly at 9:10 p.m., with rooftop viewing options and planned Main Street traffic closures during launches.
Plaza Hotel & Casino will again stage its “Welcome to the Weekend” fireworks series in downtown Las Vegas every Friday night from June 5 to Sept. 4, launching at 9:10 p.m., according to the property.
The hotel said the free show is returning for a third consecutive year, with fireworks shot from the Plaza’s towers and visible across downtown and beyond. The Plaza also plans to close a portion of Main Street in front of the property to vehicle traffic during the shows to create pedestrian-only viewing access.
The Plaza will pair the fireworks with a rooftop pool party starting at 7 p.m., featuring food from the Plaza’s food truck and drinks from the rooftop pool bar. “Each year, the crowds only grow bigger for our free Welcome to the Weekend Summer Friday Fireworks Shows,” said Jonathan Jossel, CEO of the Plaza Hotel & Casino. “Our Friday fireworks have become an iconic part of summertime in Las Vegas that people look forward to. So, we are excited to bring the summer fireworks shows back again, for the third year, as a free and memorable experience for the whole community – visitors and residents alike.”
Each show will be initiated by a designated “TNT Ignitor,” which the Plaza said may include “a community leader, hotel guest, local hero, or social influencer.” The property is also selling a “TNT Ignitor VIP Experience” and a “Welcome to the Weekend VIP hotel package,” which include access and hospitality components tied to the rooftop viewing party.
The Plaza said the fireworks are weather-dependent and may be changed or cancelled, with updates posted to its social media channels including Facebook, Instagram and Twitter.
The post Plaza Hotel & Casino brings back free Friday fireworks June 5 to Sept. 4 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Latest News
Scientific Games’ Systems Technology Creates Momentum for New Mexico Lottery’s Next Era of Growth
Company Delivers Successful Systems Conversion Featuring Instant Game Management Program and Advanced Retail Technology
Scientific Games and the New Mexico Lottery have modernized the Lottery’s operations, setting the stage for future growth with a new, advanced gaming system and a comprehensive suite of innovative technologies rolling out at 1,000+ retailers across the state. The integrated tech conversion also includes the launch of the Scientific Games Enhanced Partnership instant game management program—bringing together analytics, logistics, retail optimization and product strategy to drive game performance and maximize proceeds to education in the state.
The company’s new gaming system is now powering the New Mexico Lottery’s draw-based and Scratchers’ sales, simplifying lottery product management for retailers and enhancing convenience to players. The full-line technology solution also delivers precision analytics to help optimize sales performance and generate maximum revenues to benefit college scholarship funding for students in-state.
“The New Mexico Lottery is officially live with new, modern technology systems that work together to enhance all aspects of our operations and ensure we are well-positioned for our next era of growth,” said David Barden, CEO of the New Mexico Lottery. “We’ve strategically planned every step of this holistic modernization effort with Scientific Games to intelligently operate our retail network, making our Scratchers games easier for retailers to manage in their stores and easily accessible to our valued players.”
In development over the past year, the successful conversion features Scientific Games’ Momentum ecosystem, anchored by an advanced central gaming system, patented SciTrak instant game distribution system, gem | intelligence retailer licensing and management portal and INFUSE business intelligence platform. Scientific Games’ WAVE clerk-operated terminals and PlayCentral self-service machines are being deployed in planned phases at New Mexico Lottery retailers.
“Congratulations to the New Mexico Lottery for building upon our long-standing instant scratch game partnership, embracing innovation for the future,” said John Schulz, President of Americas & Global Instant Products for Scientific Games. “We are proud to serve as the Lottery’s full-line partner and help drive maximum proceeds for New Mexico college students.”
The company provides services and expertise from its location in Albuquerque, including the SGEP instant game portfolio management program featuring game planning services, data analytics, advanced logistics, licensed brand services, and retail sales and marketing support.
Serving 150 lotteries in 50 countries, Scientific Games is the world’s largest lottery games company, fastest growing lottery systems provider and a leading provider of digital lottery solutions. The company is one of the first lottery companies globally certified by the World Lottery Association as a Responsible Gaming Supplier.
Scratchers
is a trademark of the New Mexico Lottery Authority.
gem | intelligence®, INFUSE, Momentum®, PlayCentral®, SciTrak, and WAVE are trademarks of Scientific Games. © 2026 Scientific Games, LLC. All Rights Reserved.
The post Scientific Games’ Systems Technology Creates Momentum for New Mexico Lottery’s Next Era of Growth appeared first on Americas iGaming & Sports Betting News.
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