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Compliance Updates

Paf Supports Call for Regulatory Overhaul in Finland

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Paf, the Åland Islands-based gaming operator, has announced its support for an overhaul of gambling regulation in Finland, urging the authorities to introduce a new igaming licensing system to help clamp down on illegal operators.

Currently, the state-owned Veikkuas holds a monopoly in Finland’s online gambling market, with no other operators legally permitted to offer igaming in the country. However, authorities have faced calls to end the Veikkaus monopoly in order to open up the market and allow other operators to legally access the country.

Paf chief executive Christer Fahlstedt has now spoken out in support of an end to the monopoly, pointing out that all countries in the European Union have a gambling licensing system in place, with the exception of Finland.

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“Finland could build a regulated licensing system that serves Finnish society and enables gamblers to exclude games and gambling ads. With a licensing system for online gaming, Veikkaus would have an equal competitive position in online gaming as other foreign competitors, who would be subject to the strict regulation in Finland,” Fahlstedt said.

Fahlstedt acknowledged a number of regulatory changes that are already set to come into effect, including mandatory identification requirements that will see players have to identify themselves before being permitted to gambling at retail venues from 2023.

However, Fahlstedt noted that with the measures set to cut Veikkaus’ revenues by around €150m per year, this will have an impact on the organisations that the monopoly supports, such as social, sports and youth bodies.

Instead, Fahlstedt said that introducing a licensing system would allow authorities to impose new social responsibility requirements on operators.

“It would be possible to include a loss limit for all gaming operators within the licensing system. The system could also restrict advertising in media as well as outdoors and at different events, in particular, to protect minors. This would be a significant improvement for gambling addicts compared to the current situation, where it is impossible to avoid gaming advertising in everyday life,” Fahlstedt said.

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Compliance Updates

EGT Digital with a license to operate in Belgium

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EGT Digital is already an authorized iGaming provider for Belgium. The company has recently received its license from the Belgian Gaming Commission, thanks to which its core products – the X-Nave platform, the Gaming Aggregator, and its in-house slot and dice games, are now available on the local market.

“The Belgian gaming community can enjoy our full range of premium products, which have proven to be the preferred choice in numerous jurisdictions around the world,” said Marieta Peleva, Sales Manager for Belgium, Poland, and the Czech Republic at EGT. “In addition to our established portfolio, we have also recently developed a dedicated line of dice games tailored specifically for the Belgian Class B+ market, which reflects our devotion to providing localized, compliant, and engaging gaming solutions. Whether operators are looking for a complete solution for their business or want to enrich their betting sites with attractive and diverse content, they can always count on us.”

EGT Digital’s iGaming platform, X-Nave, provides operators with everything they need to achieve success in the online gaming sector. Its 4 main modules: Sport Product, Gaming Aggregator, CRM Engine, and Payment Gateway, can function as part of the turnkey solution or as standalone modules, as they are able to integrate with third-party solutions.

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With a rich portfolio of 24,000 games from over 300 popular providers and numerous player engagement features, the Gaming Aggregator enables operators to create personalized offerings that perfectly fit their customers’ tastes.

EGT Digital’s vast range of casino solutions, covering over 160 in-house developed slot titles and several top-performing jackpots, are widely preferred by different types of players because of their great thematic diversity and numerous attractive bonuses.

Tsvetomira Drumeva, Head of Sales at the company, concluded: “EGT Digital’s license for Belgium is a substantial accomplishment, which not only solidifies our position as a leading iGaming provider but also reaffirms our commitment to contributing to the development of the global gaming environment.”

The post EGT Digital with a license to operate in Belgium appeared first on European Gaming Industry News.

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ACMA: TAB Penalised $4 Million for Spamming VIP Customers

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Tabcorp Holdings Limited (TAB) has been penalised $4,003,270 for sending more than 5700 marketing messages to customers of its VIP Programme that broke Australia’s spam laws.

An Australian Communications and Media Authority (ACMA) investigation found that TAB sent 2598 SMS and WhatsApp messages to VIP customers between 1 February and 1 May 2024 without providing an option to unsubscribe from the messages.

The ACMA also found that 3148 SMS and WhatsApp messages did not contain adequate sender information across the same period, and 11 SMS messages were sent without consent between 15 February and 29 April 2024.

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Authority Member Samantha Yorke said the breaches were deeply concerning as they involved non-compliance by a large and established gambling provider that targeted VIP Programme customers.

“This is the first time the ACMA has investigated and found spam breaches in a gambling VIP program. These programs often involve personalised messages offering incentives such as bonus bets, deposit matching, rebates and offers of tickets to sporting and other events.

“The gambling industry needs to understand that spam laws apply to all direct marketing—whether it’s generic campaigns or personalised messages,” Ms Yorke said.

“VIPs should not be confused with gambling ‘high-rollers’. These types of gambling VIP programs can involve customers who are not well off and are experiencing significant losses,” Ms Yorke said.

“It is utterly unacceptable that TAB did not have adequate spam compliance systems in place.”

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Under the Spam Act 2003, businesses must have consent before sending marketing messages. Messages sent with consent must also contain a working unsubscribe option and information about the sender.

“When people make choices to unsubscribe from a service they must be able to do so easily and their decisions must be respected by companies,” Ms Yorke said.

TAB has also entered into a 3-year court-enforceable undertaking. This includes an independent review of its direct marketing systems, making improvements, running quarterly audits of its VIP direct marketing, training staff and reporting to the ACMA regularly.

“The ACMA will be watching closely to ensure TAB meets its commitments and complies with the spam laws in future,” Ms Yorke said.

Cracking down on gambling safeguards and spam rules are current compliance priorities for the ACMA. Over the last 18 months businesses have been penalised over $16.9 million for spam breaches.

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Compliance Updates

UKGC: Six Basketball Players Face Sanctions

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The UK Gambling Commission’s Sport Betting Intelligence Unit (SBIU) supported investigations into match-fixing and regulation breaches within the former British Basketball League (BBL).

The investigations were led by the International Basketball Federation (FIBA) and the British Basketball Federation (BBF) respectively.

Five former Surrey Scorchers players have received fines and sanctions ranging from 10-year bans to lifetime suspensions for manipulating match outcomes and failing to report corrupt activity during the 2022–23 season.

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The FIBA led investigation, conducted in collaboration with the BFF, GB betting industry, and other partners, identified at least six compromised matches.

Two players, Quincy Taylor and Charleston Dobbs, were sanctioned by the BBF with lifetime bans and fines. FIBA extended these sanctions globally. Three additional players — Shakem Johnston, Padiet Wang, and Joshua McFolley — were also sanctioned by FIBA, with lifetime or long-term suspensions.

A further former player, Dean Wanliss, was fined and suspended for three years for betting on basketball matches between 2019-21. This investigation was led by the BFF in conjunction with FIBA, the Spanish Basketball Federation (FEB), the GB betting industry and the International Olympic Committee Monitoring Unit.

This case underscores the commitment of FIBA, the BBF, the Gambling Commission and other stakeholders to maintaining integrity in sport and enforcing a zero-tolerance policy towards betting-related corruption.

The post UKGC: Six Basketball Players Face Sanctions appeared first on European Gaming Industry News.

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