Compliance Updates
Regulator imposes NOK 25 million fine after Norsk Tipping names 52 incorrect winners
Reading Time: 2 minutes
An error in the super draw on April 19th led to 52 incorrect winners of million-dollar prizes. In September, the Norwegian Lottery Authority announced a fine of up to 25 million, and the fine has now been approved.
– Players should be able to trust that Norsk Tipping’s draws are correct. This is absolutely fundamental, and therefore this is a serious matter, says Tore Bell, department director at the Norwegian Lottery Authority.
A technical error caused players who submitted bets at cooperative banks around Christmas and New Year to be deleted, and thus not included in the draw on April 19. This meant that the draw was not carried out with the correct drawing basis, and 52 incorrect winners of million-dollar prizes were drawn.
In September, the Norwegian Lottery Authority announced a criminal fine of 25 million for the error , and now the fine has been approved.
Norsk Tipping has refunded the bets of the players who were not included in the draw.
The Norwegian Lottery Authority received insurance
The error in the Superdraw on April 19th occurred after several other errors had been discovered.
– It is grossly negligent that Norsk Tipping did not check that all the players who had submitted bets were included in the draw, when they knew that there had been serious errors in the draw basis over a long period of time, says Bell.
The Norwegian Lottery Authority considered stopping the draw on April 19th, due to suspicions that there might be several errors affecting the draw. However, Norsk Tipping assured that the draw would proceed smoothly.
– We can stop the game if it is not carried out correctly. We considered that in this case, but we received several guarantees that the draw would go smoothly. Then it is unacceptable that there was still an error in the draw.
A few days after the draw, Norsk Tipping reported that the super draw had been carried out with the correct drawing basis and correct winning odds.
Over 100 million in total fees
The fee the Norwegian Lottery Authority has imposed on Norsk Tipping is the fifth in just over a year, and Norsk Tipping has received over 100 million in fees.
- Last year, a player was mistakenly paid NOK 25 million from the casino game KongKasino. The Norwegian Lottery Authority imposed a fine of NOK 4.5 million. The Lottery Board reduced the fine to NOK 2.5 million after a complaint from Norsk Tipping.
- Players on iPhone/iPad were not allowed to log out of Norsk Tipping’s games for four months last year. This was not discovered until a player reported it. The Norwegian Lottery Authority imposed a fine of NOK 36 million for the violation.
- Serious drawing errors in the Norwegian million-dollar prize in Eurojackpot and the super draw in Lotto have led to players in cooperatives, cooperative banks and gambling clubs having a greater chance of winning over several years. The error has led to there being the wrong winner in every single draw for several years. The Norwegian Lottery Authority has imposed a fine of NOK 46 million for the violation.
- In June, several thousand players were notified of excessive prizes. The Norwegian Lottery Authority imposed a fine of NOK 10 million for the violation .
The Norwegian Lottery Authority is currently conducting a major inspection of Lotto, Eurojackpot and Vikinglotto.
Source: lottstift.no
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Compliance Updates
GGL Warns Against “El Gordo” Ticket Purchases
Reading Time: < 1 minute
GGL, the Federal Authority of German Gambling, has issued a warning to consumers about the illegal status of participating in Spain’s popular annual Christmas lottery “El Gordo” through online platforms. The Authority has also published FAQs on the legal situation.
During the pre-Christmas period, especially in November and December, advertising for online participation in the so-called Spanish Christmas lottery “El Gordo” increases significantly. Many of these offers are specifically targeted at people residing in Germany, even though participation is not permitted in Germany.
GGL points out that the advertised online offers are illegal. Instead of participating in the official lottery, these online offers from Germany simply involve betting on its outcome against a private third-party provider. No contractual relationship is established with the Spanish state lottery operator. According to the regulations of the German Interstate Treaty on Gambling 2021 (GlüStV 2021), such “secondary lotteries” are not eligible for a permit and are therefore illegal.
The post GGL Warns Against “El Gordo” Ticket Purchases appeared first on European Gaming Industry News.
Asia
Philippines Cracking Down on Influencers Promoting Illegal Online Gambling Sites
Reading Time: < 1 minute
The Philippines’ Cybercrime Investigation and Coordinating Center (CICC) is enhancing efforts to crack down on the promotion of illegal online gambling sites by providing a list of influencers and online entities it says have been promoting and enabling such sites.
In a statement, the CICC – working alongside digital advocacy network Digital Pinoys – said it had provided a list to the Philippine National Police–Anti-Cybercrime Group (PNP-ACG) for formal investigation and case build-up – marking a firm escalation in the government’s campaign against platforms operating without authorisation from regulator PAGCOR. Each detection activates immediate action by way of takedown requests, notices to explain and case referral, the CICC explained.
“The latest endorsements affirm the government’s commitment to hold accountable not just illegal operators, but also individuals and entities who knowingly promote or enable these schemes online,” it said.
“Endorsement of these cases by the CICC signifies that evidence has been collected against the promoters, and that their case-buildup affirms that sufficient grounds exist for prosecution.”
The CICC added that it continues to track pages, personal accounts and paid online promotions found to be facilitating or advertising illegal gambling, with its collaboration with Digital Pinoys having contributed to a 93% reduction in reported illegal gambling links.
One Philippine esports identity announced late last week that he was launching a new livestream platform for the specific purpose of bringing together iGaming streamers and content creators in a responsible way by promoting only PAGCOR-licensed games.
The post Philippines Cracking Down on Influencers Promoting Illegal Online Gambling Sites appeared first on European Gaming Industry News.
ATG
BOS in debate with Svenska Spel and ATG on SvD Debatt on bonuses in the gambling market
Reading Time: 4 minutes
On November 7, the CEOs of the gambling companies Svenska Spel and ATG published an op-ed in one of Sweden’s main newspapers – Svenska Dagbladet – in which they propose a total ban on all bonuses in the Swedish licensed gambling market.
BOS – the Swedish Trade Association for Online Gambling – responds today in the same paper that such a ban would unilaterally benefit Svenska Spel and ATG commercially, at the cost of poorer consumer protection in Sweden. The latter is related to the fact that a total bonus ban is expected to contribute to an accelerated transition from legally licensed gambling to unregulated unlicensed gambling.
“The elephant in the room for consumer protection is that consumers are to such a large extent absent from the legally licensed part of the gambling market. Instead, they have chosen the unregulated unlicensed market to an alarming extent, partly because of the very generous bonus systems offered there. We should not have that kind of excesses with sky-high bonuses in the licensed market, but to completely ban any form of moderate bonus offer is to give up the fight of defending the licensed gambling market and its consumer protection,” says BOS Secretary General Gustaf Hoffstedt.
Svenska Spel’s and ATG’s debate article is available here: https://www.svd.se/a/nyky6B/bonusar-maste-bort-driver-pa-ungas-spelande-skriver-debattorer
BOS’ debate article is available here, signed by Gustaf Hoffstedt, published today, November 14: https://www.svd.se/a/GyvAK4/spelbolagschefer-driver-spelarna-till-olagliga-spel-skriver-gustaf-hoffstedt
A translated version of Gustaf Hoffstedt’s op-ed can be read below:
Svenska Spel and ATG sacrifice consumer protection
Tighten the conditions for licensed gambling companies even further, demand gambling company CEOs Anna Johnson and Hasse Lord Skarplöth, Svenska Spel and ATG respectively, on SvD Debatt. Today, all forms of programs for loyal gambling customers are already prohibited in the Gaming Act. Johnson and Lord Skarplöth want this ban to now be extended to the currently permitted bonuses for new gambling customers. All in the name of protecting the gambling consumer.
Their reasoning may seem logical to someone who is not more deeply familiar with the conditions in the gambling market. What the reasoning, however, completely ignores is the elephant in the room when it comes to consumer protection in the Swedish gambling market: that consumers are increasingly abandoning licensed gambling companies in favour of companies that operate outside the regulated gambling market. According to a recent study by ATG, one of the signatories of the op-ed, the share of unlicensed online casino gambling can now account for just over 40 percent of turnover. In the unlicensed gambling market, the absence of consumer protection is total. The Swedish state receives zero kronor in gambling tax there and zero kronor in profit from its own state-owned gambling operations.
In the name of good consumer protection, the 40 percent lost to the unlicensed gambling market outweighs the 60 percent who still play licensed. This is because most high-volume gamblers are found among the 40 percent. High-volume gamblers are not synonymous with problem gamblers, but it is among these 40 percent that Swedish consumer protection needs to reach. Which it does not do today.
We believe that everyone agrees and is concerned that gambling among young people under the age of 18 is a growing problem, but to claim that this is due to the welcome bonuses that are currently offered to adult players, without mentioning how today’s young people learn to play for money through so-called skins and loot boxes in their favourite games, is not serious. Especially since data from our neighbouring country Denmark clearly points to the latter as the main reason for the increase in youth problem gambling there.
A high proportion of legally licensed gambling is achieved through striking a balance between consumer protection and gambling pleasure. The gambling consumers must themselves want to be in the licensed gambling market. If this is not achieved, the entire system will collapse.
The gambling authority Spelinspektionen has asked gambling consumers why they prefer to play unlicensed in Sweden to such a large extent. Among the main explanations is always the absence of loyalty programs for existing customers. Now Johnson and Lord Skarplöth also want to remove the possibility of giving a bonus to a new gambling customer. If they get their way, we probably haven’t seen the bottom yet in how low the proportion of legally licensed gambling can fall. As a reference, the Netherlands can be mentioned, whose gambling authority KSA recently announced that the proportion of illegal gambling now accounts for more than half of their gambling market.
So why are Svenska Spel and ATG acting in this way? Well, because even in a shrinking legal gambling market, there are market shares to defend. Both of these gambling companies, which emerged from the Swedish gambling monopoly, took significant market shares with them from the start when the Swedish gambling market was reregulated in 2019. The fact that their competitors, who in many cases start with zero customers on their data base, are prohibited from offering a bonus when a new customer is recruited is of course tempting for the old monopolists.
But they bite their own tail. Because with demands for further restrictions on the legal licensed gambling market, they can only defend their market share in an increasingly shrinking license market.
This is sad to see, because the Swedish gems ATG and Svenska Spel, where in the latter case all Swedes are part-owners of the company, could instead have shown leadership in defending a sustainable gambling license market. These two companies could have brought together the gambling market, or at least the members of their own trade association, for some common good. However, they ignore this and run solo games for short-term benefit for themselves, but not for Sweden and above all not for consumer protection in the gambling market.
Gustaf Hoffstedt, Secretary General, BOS – The Swedish Trade Association for Online Gambling
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