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Veikkaus’ digital gaming market share increased by 3 percentage points
2023 was a successful year for Veikkaus’ digital channel initiatives, and the company’s overall result was in line with its target. 180,000 new people registered as Veikkaus customers, and Veikkaus’ customer base now totals over 2.5 million registered customers.
Digital gaming grew by 4.5 percentage points and totalled nearly 55% of Veikkaus’ gross gaming revenue. Veikkaus channelled its development investments particularly into its digital channel, where the games created by Veikkaus’ own gaming studio also accounted for a large share of the gross gaming revenue generated by the company’s online casino, eArpa service, and other offerings. In addition, preparations were made during the year to ensure that Veikkaus would be ready for the customer registration requirement that will apply to all of its games from the beginning of 2024. Veikkaus is also the first gaming company in the world to require its customers to register when purchasing or redeeming physical scratch cards and lottery tickets, to ensure a safer gambling environment for all.
Veikkaus in 2023:
- The Veikkaus Group’s actual sales revenue in 2023 totalled EUR 1,033.1 million (-3.5% compared to 2022). The actual sales revenue includes the gross gaming revenue from gambling activities and turnover from other business activities.
- Veikkaus Group’s profit for the fiscal year was EUR 578.5 million (-13.7 %) while operating profit was EUR 573.6 million (-14.5 %). The decline in the result was due to an increase in the lottery tax, one time cost entries made as a result of the cooperation negotiations in the autumn, and significant investments in the Group’s future.
- The financial profit of parent company Veikkaus Oy for 2023 was EUR 585.0 million (-14.0%), and the operating profit was EUR 580.2 million (-14.7%). Veikkaus’ gross gaming revenue totalled EUR 1,032.0 million (-3.6 %). The decline was partly the result of Veikkaus’ responsibility measure, i.e. the identification requirement for physical ticket-based game players that came into force in May 2023.
- The lottery tax paid to the central government on gross gaming revenue increased by 1.6 percentage points from the previous year’s figure of 3.4%, amounting to 5% for the fiscal year. In 2023, Veikkaus Oy paid EUR 51.7 million in lottery tax, which is EUR 15.4 million more than the previous year.
- In 2023, authenticated gambling accounted for 90.6% (+11.1 percentage points) of Veikkaus’ domestic gambling activities. From 1 January 2024, all Veikkaus games can only be played by registered customers, who must identify themselves every time they play.
- At the end of 2023, Veikkaus had approximately 2,520,000 registered customers. The number of registered customers increased by approximately 180,000 (+8.0 %) during the year.
The long-running trend of gambling shifting to the digital channel continued in 2023, and 54.8% of gross gaming revenue from Veikkaus’ consumer-oriented gambling activities was derived from the digital channel (+4.5 percentage points). According to the estimate of H2 Gambling Capital, Veikkaus accounted for around 54% (+3 percentage points) of the Finnish digital gambling market for the year.
– Veikkaus’ profits and performance in 2023 were as expected, and we can be satisfied with these as a whole. The year was particularly successful for our online games, and Veikkaus will continue to deepen its development investments in its digital channel, says Veikkaus CFO Regina Sippel.
In terms of gross gaming revenue, the most successful of Veikkaus’ game groups was its online casino (digital automated games and digital table games), whose gross gaming revenue totalled EUR 184.0 million (+6.1%). This growth was particularly boosted by the company’s successful game releases.
Veikkaus’ most-played games were Eurojackpot and Lotto. The gross gaming revenue for Eurojackpot, which is drawn twice a week, was EUR 151.1 million (+0.0%). During the year under review, Lotto’s gross gaming revenue amounted to EUR 136.5 million (-8.9%).
2023 was the last year when Veikkaus Oy’s profit was settled to any beneficiary ministries. Beginning from 2024, Veikkaus Oy’s revenues will be directed to the state budget without any pre-defined beneficiaries.
All games to be covered by the identification requirement
Veikkaus began mandating the registration of players as Veikkaus customers for ticket-based games in mid-May. The impacts of the identification requirement on gaming have been as expected. Veikkaus also made preparations for the identification requirement for scratch card games, which entered into force on 1 January 2024 and meant that all Veikkaus games now require identification.
– Today, all of our games, including all physical scratch cards, are subject to the identification requirement. This means that we have become a worldwide pioneer in ensuring the responsibility of our gambling operations, says Susanna Saikkonen, Vice President for Sustainability at Veikkaus.
The identification of players enables a safer gambling environment where customers can be offered various services, such as loss and money transfer limits, and the possibility of self-exclusion of all games. The data obtained through identified gaming activities can also be used to prevent and reduce the harms of gambling.
– Using the data, we can analyse our players’ gambling habits and identify the signs of high-risk gambling. In 2023, our gambling harm prediction system helped us make over 3,700 calls to at-risk players, and we also introduced an automation-based care and communication model for high-risk level customers. In particular, we found that advance messages about calls, attempted calls, and the discussions that took place had a clear impact on the number of customers who decided to set a self-exclusion for themselves, Saikkonen explains.
From the perspective of preventing gambling problems, it will be vital to have other gambling companies operating in Finland follow Veikkaus’ example in complying with the same responsibility rules. The Government Programme states that Finland intends to introduce a partial multi-licence system at the beginning of 2026. It will be important to keep to the schedule that has been set. The new system will allow for the necessary tools and measures for preventing gambling problems. Every extra day in an environment without common rules is a day too late.
Veikkaus subsidiary Fennica Gaming expanded rapidly
During the year, the objective of Veikkaus subsidiary Fennica Gaming, which focuses on Veikkaus’ international business-to-business operations, was to expand the eArpa service to new markets, which it performed successfully. In 2023, the company delivered games to three continents and eight state-owned gaming companies. By the end of the year, Finnish online lotteries were available in the Nordic countries, the Baltic States, Central Europe, and America.
– Fennica Gaming’s corporate customers have been very satisfied with the quality of our games as well as Fennica Gaming’s service level, expertise, and the reliability of our deliveries. With these new markets, we have learned a lot about how we can best add value to our corporate customers’ business activities. We believe that our rapid expansion will also continue in 2024, says Timo Kiiskinen, CEO of Fennica Gaming.
Held between April 13 and 16 in Marbella, the EGR Power 50 gathered some of the most influential voices in the global iGaming industry for a rare moment of strategic reflection and high-level exchange.
In this article, Fellipe Fraga, Chief Business Officer at Stellar Gaming, shares his firsthand perspective from the event, highlighting the key discussions shaping the sector, from the growing role of artificial intelligence to the emergence of prediction markets and the increasing complexity of regulation, while also reflecting on Brazil’s rising relevance in the global landscape.
The future in Marbella
By Fellipe Fraga
What for many is a holiday destination has, for the iGaming world, become for a few days a true laboratory of the future.
It was in Marbella, Spain, that the EGR Power 50 took place, held at the Puente Romano Resort, bringing together some of the leading global figures in the industry in an environment that combined strategic reflection, exchange of experiences, and relationship building.
More than an event, it was a pause. A rare moment in which executives, who live under daily pressure, were able to look more calmly at what lies ahead.
The meeting was not just about networking. Above all, it served as a space to discuss the sector’s recent challenges and, especially, the transformations that are already beginning to reshape the global market.
The Brazilian presence also played a relevant role in this context. Stellar Gaming, through EstrelaBet, was highlighted as one of the “six to watch” at the event, representing Brazil among a select group of global operators.
In a predominantly international environment, I was the only Brazilian executive present, which reinforces not only the company’s prominence but also the level of attention the Brazilian market has been attracting on the global stage.
As expected, topics such as artificial intelligence and prediction markets dominated much of the conversation. In the case of artificial intelligence, the discussion is no longer about “if,” but about “how.”
How can these tools be better used to gain operational efficiency?
How can teams be enhanced? And perhaps most importantly: what new products and experiences can emerge from this new technological layer?
Artificial intelligence is no longer just a support tool and is now taking on a central role in companies’ strategies.
Prediction markets, on the other hand, bring an even more sensitive debate. Are we talking about something complementary to the traditional betting model, or a new competitor? The answer, at least for now, depends on perspective.
On one side, we have the classic model, in which the operator sets the odds and assumes the risk.
On the other, an environment where the dynamic is market-driven, with prices formed through the interaction between participants.
This raises relevant questions: are we dealing with distinct products or variations within the same category?
Is the simple combination of forecasting future events and financial exposure enough to classify them under the same concept? Or are the operational structure and the role of the operator the determining factors in this distinction?
And perhaps the most important question of all: how will regulators approach this development?
If there is one thing that is clear, it is that regulation—already one of the industry’s major topics today—is likely to become even more challenging in the coming years.
Another interesting aspect of the event was the mastermind sessions. In these more closed discussions, away from the stages, candid conversations emerged about day-to-day operations, strategic decisions, and even mistakes made along the way.
This type of exchange, often more honest and less institutional, is what truly accelerates the development of the sector. And, of course, there is also the human side.
Between a round of golf and a wine tasting, the event reinforced something that, at the end of the day, remains central: this is an industry made up of people.
For that reason, getting to know who is on the other side of the table, building trust, and strengthening relationships remains just as important as any technological innovation.
Perhaps this is the greatest value of gatherings such as the EGR Power 50.
In a sector that is growing rapidly, constantly transforming, and operating under regulatory and competitive pressure, taking time to collectively reflect on the future is not only useful, but necessary.
Because, in the end, the future of iGaming will not be defined solely by technology or regulation, but by the ability of its leaders to interpret change, make decisions, and, above all, act before others.
Fellipe Fraga is Chief Business Officer (CBO) – responsible for Institutional Relations at Stellar Gaming.
Holds a law degree from PUC Minas, with a specialization in Public Law from UNESA, and has extensive experience in Public, Electoral, and International Law. He was a founding member of the Superior Court of Sports Justice for American Football (STJD-FA) and served on the Sports Law Commission of the Brazilian Bar Association (OAB-MG).
The post Inside EGR Power 50: Shaping the Future of iGaming in Marbella appeared first on Americas iGaming & Sports Betting News.
El sector de iGaming de Brasil está entrando en una fase decisiva a medida que la creciente presión de los legisladores, el poder judicial y las autoridades de salud pública comienza a remodelar la trayectoria de la industria.
Con la aceleración del PL 4583/24, una creciente represión por parte del Tribunal Supremo Federal sobre la deuda relacionada con el juego y un mayor escrutinio sobre las prácticas de los operadores y los flujos de pago, el debate ha ido mucho más allá de la regulación hacia los ámbitos del impacto social y la estabilidad económica.
Al mismo tiempo, el creciente tráfico de usuarios destaca un mercado que continúa expandiéndose rápidamente, preparando el escenario para un complejo acto de equilibrio entre crecimiento, supervisión y responsabilidad en el cambiante panorama de las apuestas en Brasil.
Salud Pública en el Radar
El escenario legislativo brasileño en relación con el iGaming ha cambiado de nivel esta semana con la aprobación del régimen de urgencia para el PL 4583/24, de autoría del diputado Ruy Carneiro.
La decisión, tomada el miércoles (22), indica que el Congreso ya no ve la ludopatía simplemente como un efecto secundario, sino como una emergencia nacional que exige una estrategia de atención centrada en la adicción a los juegos y apuestas digitales.
El texto propone la creación del Programa Nacional de Asistencia Integral, que pretende movilizar las estructuras del SUS y del SUAS para ofrecer soporte médico, psicológico y social a los afectados.
La justificación de tal premura reside en cifras alarmantes que conectan la economía doméstica con la fiebre de las apuestas.
El autor del proyecto destacó un estudio del Banco Central que revela que, solo en agosto de 2024, los beneficiarios del programa Bolsa Família destinaron cerca de 3.000 millones de reales a plataformas de apuestas a través de PIX.
En la práctica, esto significa que 1 de cada 5 reales transferidos por el gobierno a estas familias termina en las “bets”.
Además del impacto financiero, el aumento en la demanda de atención de salud pública es evidente, con los casos de juego patológico atendidos por el SUS saltando de 108 a 1.200 entre 2018 y 2023.
El proyecto no se limita al tratamiento, sino que avanza sobre el monitoreo y la publicidad.
Se prevén directrices estrictas para proteger a los menores de edad y la creación de mecanismos técnicos para detectar comportamientos compulsivos directamente en las plataformas.
Para viabilizar estas acciones, las empresas de apuestas estarán obligadas a proporcionar datos anónimos para análisis epidemiológicos.
La financiación del programa provendrá de una combinación de impuestos sobre las propias plataformas, alianzas privadas y recursos del Fondo Nacional de Salud.
Con el régimen de urgencia, el texto puede ser incluido directamente en el orden del día del Pleno de la Cámara, ignorando plazos reglamentarios y el trámite demorado en diversas comisiones.
El STF y el “Mínimo Existencial”
Paralelamente al Legislativo, el Supremo Tribunal Federal (STF) ha iniciado un debate profundo que sitúa a las apuestas online como un factor central en la crisis de endeudamiento de los brasileños.
Durante el análisis de la validez de los decretos que fijan en 600 reales el valor del “mínimo existencial” para consumidores sobreendeudados, los ministros elevaron el tono contra el mercado.
El ministro Flávio Dino fue categórico al afirmar que el dinero necesario para la subsistencia básica está siendo drenado por manipulaciones perversas que conducen a desastres familiares y vulneran la dignidad humana.
El ministro Luiz Fux, relator de acciones relacionadas, clasificó a las plataformas como uno de los motores del endeudamiento, vinculando la adicción a problemas psiquiátricos graves y casos extremos de suicidio.
Fux recordó su decisión previa de prohibir el uso de recursos del programa Bolsa Família en apuestas y señaló que la alta recaudación de estas empresas genera tensiones institucionales que dificultan el tratamiento adecuado del problema.
Por su parte, el decano Gilmar Mendes citó a Portugal como ejemplo de buenas prácticas, donde la dependencia del juego se trata como una adicción patológica con sectores de atención especializados, y prometió que el Supremo tendrá un “encuentro marcado” con este tema en un futuro próximo.
El juicio, que se reanudará tras la solicitud de vista y ajustes en los votos, se encamina hacia un consenso sobre la necesidad de revisiones técnicas periódicas del valor del mínimo existencial por parte del Consejo Monetario Nacional (CMN).
Los ministros coinciden en que el escenario actual de los préstamos de nómina y la “maldición de los juegos” exige un análisis de impacto regulatorio constante para evitar que las deudas se vuelvan impagables y destruyan la red de protección social del país.
La Trinchera de la Integridad Sectorial
En el ámbito operativo, el papel de las empresas de pago se ha convertido en la pieza clave para garantizar que la regulación sea efectiva.
La empresa brasileña Pay4Fun, por ejemplo, ha reforzado su actuación internacional al participar en el Foro de Proveedores de Pago de la IBIA para mitigar riesgos y combatir operaciones ilegales.
La estrategia defendida es asfixiar financieramente a las plataformas no autorizadas, monitoreando las licencias de los operadores y fortaleciendo los procesos de verificación de usuarios, conocidos como KYC y KYB.
El CEO de Pay4Fun, Leonardo Baptista, sostiene que, al ser los canales por donde circula el dinero, los métodos de pago tienen la responsabilidad de identificar transacciones sospechosas y cuentas de fachada que alimentan fraudes y manipulaciones.
Con la vigencia de la Ley nº 14.790/2023, los proveedores tienen legalmente prohibido procesar transacciones para empresas sin licencia, lo que eleva la responsabilidad de estas instituciones en la protección del usuario y en la garantía de una competencia leal dentro del mercado regulado.
Brasil No Deja de Hacer Clic
Mientras Brasilia debate leyes y restricciones, el mercado de consumo muestra una vitalidad impresionante.
Datos recientes revelan que el tráfico en las diez principales plataformas de apuestas en Brasil superó los 1.340 millones de accesos mensuales entre 2024 y 2026.
Betano consolida su liderazgo absoluto con 426 millones de visitas mensuales, seguida de Superbet y 7Games. Estas tres empresas por sí solas concentran más de la mitad de toda la atención del público brasileño en el sector.
Se ha identificado un cambio de comportamiento notable: el usuario brasileño es más maduro en relación con las marcas.
En lugar de buscar términos genéricos como “apuestas deportivas”, el público realiza ahora búsquedas directas por los nombres de las operadoras, con Betano liderando también el volumen de búsquedas orgánicas.
El caso de Superbet también llama la atención por convertir altos volúmenes de accesos mediante estrategias agresivas de marketing y patrocinios, superando en tráfico a plataformas tradicionalmente fuertes en búsquedas, como bet365.
The post Bets bajo vigilancia: salud pública, el STF y el mercado en Brasil appeared first on Americas iGaming & Sports Betting News.
Brazil’s iGaming sector is entering a decisive phase as mounting pressure from lawmakers, the judiciary, and public health authorities begins to reshape the industry’s trajectory.
With the fast-tracking of PL 4583/24, a growing crackdown from the Supreme Federal Court on gambling-related debt, and increasing scrutiny over operator practices and payment flows, the debate has moved far beyond regulation into the realms of social impact and economic stability.
At the same time, surging user traffic highlights a market that continues to expand rapidly, setting the stage for a complex balancing act between growth, oversight, and responsibility in Brazil’s evolving betting landscape.
Public Health on the Radar
The Brazilian legislative landscape regarding iGaming reached a new level this week with the approval of urgency for PL 4583/24, authored by Congressman Ruy Carneiro.
The decision, made on Wednesday (22nd), signals that Congress no longer views ludopathy as a mere side effect, but as a national emergency requiring a focused care strategy for addiction to digital games and betting.
The text proposes the creation of the National Integral Assistance Program, which intends to mobilize SUS and SUAS structures to offer medical, psychological, and social support to those affected.
The justification for such haste lies in alarming figures connecting domestic finances to the betting fever.
The project’s author highlighted a Central Bank study revealing that, in August 2024 alone, Bolsa Família beneficiaries spent approximately R$ 3 billion on betting platforms via PIX.
In practice, this means R$ 1 out of every R$ 5 transferred by the government to these families ends up in “bets”.
Beyond the financial impact, the increase in public health demand is evident, with pathological gambling cases treated by SUS jumping from 108 to 1,200 between 2018 and 2023.
The project is not limited to treatment but also addresses monitoring and advertising.
Strict guidelines are planned to protect minors and create technical mechanisms to detect compulsive behaviors directly on the platforms.
To facilitate these actions, betting companies will be required to provide anonymous data for epidemiological analysis.
Funding for the program will come from a combination of taxes on the platforms themselves, private partnerships, and resources from the National Health Fund.
With the urgency regime, the text can be scheduled directly for the House Floor, bypassing regulatory deadlines and lengthy committee processes.
The STF and the “Existential Minimum”
In parallel with the Legislature, the Supreme Federal Court (STF) began a profound debate placing online betting as a central factor in the Brazilian indebtedness crisis.
During the analysis of decrees fixing the “existential minimum” for over-indebted consumers at R$ 600, ministers sharpened their tone against the market.
Justice Flávio Dino stated that money needed for basic subsistence is being drained by perverse manipulations leading to family disasters and violating human dignity.
Justice Luiz Fux, rapporteur of related actions, classified platforms as a driver of debt, linking addiction to severe psychiatric problems and extreme cases of suicide.
Fux recalled his previous decision to ban Bolsa Família funds from betting and noted that the high revenue of these companies creates institutional tensions that hinder proper handling of the issue.
Justice Gilmar Mendes cited Portugal as an example of best practices, where gambling dependency is treated as a pathological addiction with specialized care sectors, and promised that the Supreme Court has a “tryst with this theme” in the near future.
The judgment, set to resume after a request for view and vote adjustments, moves toward a consensus on the need for periodic technical reviews of the existential minimum by the National Monetary Council (CMN).
Ministers agree the current landscape of payroll loans and the “curse of gambling” requires constant regulatory impact analysis to prevent debts from becoming unpayable and destroying the country’s social protection network.
The Trench of Sectoral Integrity
In the operational field, the role of payment companies has become key to ensuring regulations are effective.
The Brazilian company Pay4Fun, for instance, has strengthened its international presence by participating in the IBIA Payment Providers Forum to mitigate risks and combat illegal operations.
The strategy is to financially suffocate unlicensed platforms by monitoring operator licenses and strengthening user validation processes (KYC and KYB).
Pay4Fun CEO Leonardo Baptista argues that payment methods have a responsibility to identify suspicious transactions and front accounts that fuel fraud and match-fixing.
Under Law No. 14,790/2023, providers are legally prohibited from processing transactions for unlicensed companies, raising their responsibility within the state-regulated ecosystem to protect users and ensure fair competition.
Brazil Can’t Stop Clicking
While Brasília debates laws, the consumer market shows impressive vitality. Recent data shows traffic to Brazil’s top 10 betting platforms exceeded 1.34 billion monthly visits between 2024 and 2026.
Betano consolidates its absolute leadership with 426 million monthly visits, followed by Superbet and 7Games. Together, these three companies hold more than half of the sector’s traffic.
A notable behavioral change was identified: Brazilian users are more brand-aware. Instead of generic searches, the public now searches directly for operator names, with Betano also leading in organic search volume.
Superbet also draws attention for converting high traffic volumes through aggressive marketing and sponsorship strategies, surpassing search-heavy platforms like bet365.
The post Bets Under Scrutiny: Public Health, the Supreme Court, and Brazil’s Market appeared first on Americas iGaming & Sports Betting News.
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