FanDuel
FanDuel Introduces New Mental Health Collaboration and Support Efforts During Problem Gambling Awareness Month
New relationship with Kindbridge Behavioral Health is part of a series of initiatives that aim to support problem gambling prevention, treatment and recovery efforts.
FanDuel, North America’s premier online gaming company, announced a series of initiatives and financial support focused on raising awareness of the importance of responsible play during Problem Gambling Awareness Month.
FanDuel is joining forces with Kindbridge Behavioral Health (Kindbridge), a pioneering mental health service provider dedicated to supporting individuals facing challenges related to problem gambling. The first phase of the relationship will focus on a pilot program in New Jersey and Ohio that supports self-excluded players with direct access to comprehensive mental health assessments and group support services.
The pilot program will provide resources for individuals in need to schedule appointments immediately with specialized problem gambling outpatient treatment providers via telehealth services. As part of the initiative, individuals who self-exclude from the FanDuel platform in New Jersey and Ohio will now be able to receive a complimentary mental health assessment and gain access to a range of peer support and educational groups designed to underpin their recovery journey.
“Our team works year-round at FanDuel to equip and support our customers to play responsibly,” said Alison Kutler, Vice President, Sustainability and Responsible Gaming for FanDuel. “As we mark Problem Gambling Awareness Month, I’m excited to work with a growing roster of partners to expand access to problem gambling support resources.”
“We are thrilled to be working with FanDuel to offer vital mental health support for players in need,” added Daniel Umfleet, CEO of Kindbridge Behavioral Health. “This collaboration is deeply resonant, extending a compassionate hand to those navigating the complex terrain of problem gambling. At the heart of our ethos lies a fervent belief in the power of accessible mental health resources to illuminate paths toward healing and recovery.”
Reinforcing Support of Non-Profit Partnerships
As part of the company’s continued commitment to support problem gambling prevention, FanDuel will donate $150,000 to the National Council on Problem Gambling (NCPG) that will further support the NCPG’s Agility Grants program, which is funded by the NFL via the NFL Foundation. This program provides funding to non-profit organizations across the country for problem gambling prevention in areas that currently have no services or to expand existing programming.
FanDuel will also donate an additional $150,000 to the International Center for Responsible Gaming (ICRG), an organization dedicated to helping individuals and families affected by gambling disorder and preventing the onset of gambling problems through high-quality scientific research and evidence-based educational programming. The donation will help fund research to understand gambling behavior in the U.S. and enhance the industry’s tools to identify potential harm, mitigate risk, and improve responsible gambling programs.
“Investing in prevention is key to mitigating gambling-related harm,” said Keith Whyte, NCPG Executive Director. “We appreciate FanDuel’s support of NCPG and their proactive and collaborative approach to providing problem gambling prevention, research and treatment resources.”
“FanDuel’s support continues to play a huge role in ICRG’s research and development,” stated Arthur Paikowsky, President of ICRG. “We are honored to work with FanDuel as we commit to advocating for the importance of responsible gaming.”
Rewarding Customer Tool Usage at Retail Locations
Throughout March, FanDuel is rewarding the use of responsible gaming tools including deposit, wager and time limits in select retail locations across the country. Customers who show a staff member that they are using a tool to manage their play will be offered a FanDuel ‘Play Well’ branded gift for playing responsibly. This promotion will be available beginning in mid-March in Phoenix, Chicago and Washington, D.C.
FanDuel, North America’s premier online gaming company, announced the introduction of My Spend, a new personalized responsible gaming dashboard designed to help customers track spending patterns and manage their budget. Customers can view personal stats related to their engagement with FanDuel, including amount deposited and net winnings over the last seven days, four weeks, or three months. The My Spend dashboard also encourages customers to utilize the existing suite of responsible gaming tools FanDuel offers, including deposit limits and wager limits. The tool was developed based on internal and external research demonstrating players’ interest in personalized activity insights and a deeper understanding of their own behavior.
FanDuel is supporting the launch of My Spend with a new advertising campaign that encourages customers to engage with the dashboard and stay on track with spending and budget habits. The new spot will air in both English and Spanish across television, digital and paid social and can be viewed here.
“FanDuel believes our customers should always have a budget and plan in mind when they engage with our products, and we are thrilled to introduce My Spend to help customers track their spending and manage their play. As we look to continuously raise the standard for what it means to be a responsible operator, we look forward to continuing to bring new and innovative ways support our customers,” said Alison Kutler, Vice President of Responsible Gaming and Community Impact at FanDuel.
FanDuel, North America’s premier online gaming company, announced a new partnership with the Professional Women’s Hockey League (PWHL) becoming an Official Sportsbook Partner and exclusive In-app Streaming Partner in the US.
This collaboration offers hockey fans unmatched access to the PWHL, with FanDuel streaming up to 90 regular season PWHL games and playoffs live on the FanDuel app. Fans can both watch and wager on their favorite teams and athletes throughout the season, with offerings including player prop bets, novelty markets and Same Game Parlays, all in one place. The partnership goes beyond the app, and starting at the beginning of the season, fans will see FanDuel as an integral part of PWHL games.
“FanDuel is proud to partner with the PWHL and support the league’s incredible athletes. This partnership is about creating a new era of fan engagement—one that brings hockey closer to fans while helping grow the visibility of women’s professional sports,” said Dale Hooper, General Manager of FanDuel Canada.
With this collaboration, FanDuel reinforces its leadership as the best sportsbook for fans to engage with their favorite teams and athletes, bringing them closer to the action and women’s hockey than ever before.
Evolution, the industry-leading B2B solution provider for casino operators, announced a three-year extension of their US agreement with FanDuel Casino. The renewal strengthens the strategic partnership between the two companies, reaffirming Evolution as FanDuel’s sole provider of core live dealer casino games.
Under the terms of the extension, FanDuel players will continue to have access to Evolution and Ezugi’s full portfolio of industry-leading live casino games, along with top-performing slots from NetEnt, Red Tiger, Big Time Gaming, and Nolimit City. This marks the second extension of the original partnership, which began in 2020 when Evolution’s live dealer games were integrated into FanDuel’s Casino platform.
Jacob Claesson, Chief Executive Officer of Evolution North America, said: “We are thrilled to extend our successful partnership with FanDuel, providing players with the very best in online casino entertainment. FanDuel’s trust in Evolution highlights our shared commitment to growing the live casino market and creating a truly immersive experience for players across North America.”
“FanDuel Casino is the leading Casino operator in the U.S., offering the largest selection of exclusive live casino tables in the market. Expanding our partnership with Evolution for Live Casino and RNG games enables us to consistently provide a top-tier experience to our customers. We look forward to our continued growth in the Live Casino sector,” said Asaf Noifeld, Managing Director of FanDuel Casino.
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