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EGBA Highlights Key Achievements And Latest Members Data In New Annual Activity Report

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The association publishes its Annual Activity Report for 2023, highlighting key achievements and the latest online gambling data from its members.

The European Gaming and Betting Association (EGBA), representing Europe’s leading online gaming and betting companies, has published its Annual Activity Report for 2023. From driving collaboration within the gambling sector to highlighting the latest online gambling data from its members, the report showcases EGBA’s efforts to raise industry standards and promote greater transparency in Europe’s gambling sector.

The Annual Activity Report 2023 showcases EGBA’s recent efforts to raise standards in areas such as anti-money laundering, safer gambling, and collaboration. Notable initiatives from EGBA in the past twelve months include its introduction of robust anti-money laundering guidelines for Europe’s online gambling sector, the association’s work towards the standardisation of markers of harm at European level, and its initiatives to foster collaboration within the sector on crucial topics such as cyber security.

The report also presents the latest aggregated data from the association’s members for their European online gambling operations in 2022,[1] including information about their combined gaming revenues, stakes, return to player rates, customer winnings, products, customer accounts, and licenses. The publication of the report underlines EGBA’s dedication to transparency and commitment to chart the progress of the operations and activities of its members.

The report reveals an 8% decrease in the combined online gross gaming revenues[2] of EGBA members to €10.7 billion in 2022. Additionally, for the first time, casino revenue surpassed sports betting, accounting for 48% of EGBA members’ online revenues.

“Over the past year, we have focused our efforts on raising industry standards and driving positive change within the sector. We are grateful for the trust and support of our members, who push progress forward and regularly demonstrate their commitment to being open and transparent, including by sharing their valuable industry data. The recent decrease in revenues could be attributed to a combination of factors, including the impact of the cost-of-living crisis on customer gambling habits and a streak of customer-friendly sports results.”­ – Maarten Haijer, Secretary General, EGBA.


European Online Gambling Data from EGBA Members (2022)

Revenues

  • The combined online gross gaming revenue (GGR) of EGBA members was €10.7 billion, an 8% yearly decrease, and accounted for one-third of Europe’s total online GGR.

Stakes[3]

  • Total number of online stakes was 132 billion, a 19% yearly increase.
  • Online stakes were worth a total value of €184 billion, a 9% yearly decrease.
  • Average value of online stakes across all products was €1.40, a 53% decrease from 2018.

Customers

  • Average return to player (RTP) rate of 94.2%.[4]
  • An estimated €173 billion in customer winnings.
  • Total of 31.2 million active online customer accounts, a 5% yearly increase.

Products

  • In terms of revenue share, casino accounted for 48% of online GGR, while sports betting had a 43% share.
  • Casino revenue accounted for €5.2 billion in online GGR, a 1% yearly decrease, while sports betting accounted for €4.6 billion, a 13% yearly decrease.
  • Pre-match betting accounted for 62% of online sports betting GGR.

Licenses

  • Combined total of 267 online gambling licenses in Europe.
  • Licensed across 22 different European countries, with online licenses now in Poland.

 

Amusnet

Amusnet Introduces its “Jackpot Cards Plus” Island at Casino Adjara

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Amusnet has introduced its “Jackpot Cards Plus” island at Casino Adjara, bringing S55J slot cabinets into one of Tbilisi’s most established venues. More than just a placement, the installation represents a strategic step in the company’s growing presence across key regulated markets.

Positioned prominently on the floor, the island format immediately draws attention. The S55J cabinets combine next-generation hardware architecture with high-definition visual performance and ergonomic design, delivering a smooth, immersive playing experience. Integrated with the Amusebox Package which is a curated portfolio of 51 proven titles, the setup delivers both variety and performance in a single, cohesive offering.

At the center of the installation is the multi-level Jackpot Cards Plus system. Designed to heighten anticipation and sustain engagement, it transforms individual gameplay into a shared experience, encouraging longer sessions and driving measurable results for the operator.

The sales team at Amusnet’s Georgia office commented that the market has strong potential and a clear appetite for high-quality land-based entertainment.

“Our installation at Casino Adjara is part of a broader vision to establish a sustainable and scalable presence in the region. With ‘Jackpot Cards Plus,’ we are implementing a performance-driven concept designed to optimize floor dynamics and deliver consistent results. This partnership demonstrates how our land-based portfolio can adapt to established venues while maintaining the identity and strength of our product ecosystem,” they said.

For Amusnet, the rollout marks one of its first strategic land-based installations in Georgia, an important milestone that reflects the company’s ability to successfully transition its established game portfolio into high-performing casino cabinet environments.

Igor Kokanovich, Slot Manager at Casino Adjara, said: “Casino Adjara highly values its partnership with Amusnet, recognizing the company as a dependable, professional, and forward-thinking partner. The launch of the ‘Jackpot Cards Plus’ island, featuring S55J cabinets and the Amusebox Package of 51 games, has strengthened our slot floor offering. The technology platform, cabinet design, and diversified game mix have added new momentum to our gaming environment while enhancing overall player engagement.

“We expect solid commercial results and long-term value from this installation and look forward to further expanding our cooperation.”

Through collaborations with leading operators such as Casino Adjara, Amusnet continues to build its land-based growth trajectory market by market.

The post Amusnet Introduces its “Jackpot Cards Plus” Island at Casino Adjara appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Compliance Updates

Spillemyndigheden: New Guidance on Responsible Gambling

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The Danish Gambling Authority has published a new gudiance on responsible gambling, which is targeted licence holders who offer betting and online casino.

The guidance reviews the rules on responsible gambling and also contain interpretations on how, as a licence holder who offers betting and online casino, can meet the requirements to offer gambling in a responsible manner.

The DGA’s guidance on responsible Gambling for Betting and Online Casino

The post Spillemyndigheden: New Guidance on Responsible Gambling appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Dr Faye Graver

Gambling Helpline and Specialist Treatment Service to be Launched in Wales

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A new NHS specialist gambling treatment service and helpline will be launched in Wales on April 1.

The Minister for Mental Health and Wellbeing Sarah Murphy described this as a ‘landmark moment’, providing support for tens of thousands of people who could be at risk of gambling-related harm.

The Wales Gambling Helpline will provide information, advice and support to anyone affected by gambling-related harms, including family members and others impacted. If needed, it will also refer people onto treatment services.

Treatment for gambling harms will be accessible through a secure online platform, allowing support to be provided remotely.

Betsi Cadwaladr University Health Board has been awarded £1.3 million a year by the Welsh Government to run the treatment service and helpline. The funding comes from the money raised from the UK-wide gambling levy.

Minister for Mental Health and Wellbeing Sarah Murphy said: “This is a landmark moment marking the first time specialist gambling treatment and support services will be available from the NHS in Wales.

“The helpline will be a form of open access support available to people who need it the most and fits into the ambitions of our Mental Health and Wellbeing Strategy.

“Guided by the evidence, we’re confident this approach is the most effective way to deliver essential support for both prevention and treatment.”

Clinical lead for gambling treatment services at Betsi Cadwaladr University Health Board Dr Faye Graver said: “We are establishing a specialist gambling treatment service and the Wales Gambling Helpline to provide much-needed support for people struggling with gambling addiction.

“They will provide the necessary support, advice and information not only to people experiencing gambling-related harms, but also their family members and others affected.”

The post Gambling Helpline and Specialist Treatment Service to be Launched in Wales appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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