Connect with us

Latest News

Kindred partners with EPIC Risk Management to test human intervention mechanisms on its Journey towards Zero

Published

on

Reading Time: 3 minutes

 

In the third quarter of 2022, Kindred Group’s share of revenue from harmful gambling was 3.8 per cent and the improvement effect was 82.6 per cent. During the quarter, efforts have been placed on further developing automated technological solutions to detect and engage with customers at risk. Looking to enhance strategic partnerships to propel early intervention, Kindred Group has entered a new collaboration with EPIC Risk Management.

In the third quarter of 2022, Kindred Group plc’s (Kindred) share of revenue from harmful gambling was 3.8 (3.3) per cent and the improvement effect after interventions decreased slightly to 82.6 per cent. During the past three quarters, the number has fluctuated between 3.3 and now 3.8 per cent. Focus continues to be on improving internal processes and utilising technological capacity to automate interventions and thereby improve close to real time capability to further engage with the customer at an earlier stage.

Reaching the ambition by the end of the fourth quarter next year is challenging, however Kindred remains fully dedicated on achieving its ambition of zero per cent revenue from high-risk customers. The Group has identified four critical areas to keep working on:

1.  Shortening the time from detection to intervention as it is proven that raising awareness to customers early on is an effective way to stay in control

2.  Continued investment in and collaboration with researchers to further understand gambling behaviours

3.  Ensuring control tools are visible, understood and used in the right way

4.  Improving transparency and knowledge sharing within the industry, customers, researchers, regulators and partners

Global statistics from Kindred Group 

Q4 2021 

Q1 2022 

Q2 2022 

Q3 2022* 

Share of gross winnings revenue from high-risk players 

4.0 %

3.3 %

3.3 %

3.8 %

Improvement effect after interventions 

79.2 %

83.1 %

84.7 %

82.6 %

* 90 days rolling period between 21 June and 19 September 2022

“We have not seen a desired sequential development this quarter, however we have taken significant steps forward since launching our ambition in 2021. We have strengthened internal processes and aligned operations to continue our Journey towards Zero revenue from harmful gambling. We will continue to improve our technology and processes so that we increase our efficiency and speed in detecting and engaging with customers at risk. We know this has a positive effect. For the third quarter almost 83 per cent of detected customers improved their behaviour after we reached out to them”, says Henrik Tjärnström, CEO Kindred Group.

During the third quarter, Kindred has once again partnered with EPIC Risk Management to analyse and improve human intervention mechanisms. Through the collaboration, Kindred aims to ensure that manual interventions are better placed and motivate customers into healthier betting behaviour through the extensive knowledge and lived experience that EPIC offers. Partnerships are central to Kindred’s Journey towards Zero, as further collaboration between industry, regulators, researchers, and other key stakeholder groups is key to reach the ambition.

“I am delighted to be renewing and extending our partnership with Kindred over the next three years. Kindred were the first operator that we worked with, and they continue to show their commitment towards player protection by placing value in lived experience voices. Kindred have shown great ambition in reducing revenue from high-risk players and this partnership will ensure that EPIC remain part of that journey by providing industry leading consultation services”, says Dan Spencer, Director of Safer Gambling, EPIC Risk Management.

“We are on a long-term journey and our commitment goes beyond the end of 2023, but collaborations here and now like the one with EPIC are crucial for our future progress. They provide unique insights from which we can learn the best approach to manage gambling related harm from an individual perspective. We have always emphasized how important our work with stakeholders from research, treatment centers, and lived experience is. The collaboration with EPIC continues to highlight how these collaborations can help us reach our customers in a better way. I am grateful and proud to have this long-term collaboration with EPIC Risk Management”, concludes Henrik Tjärnström.

Powered by WPeMatico

Continue Reading
Advertisement

advertising

Brazil enters the post-legalisation tightening phase

Published

on

brazil-enters-the-post-legalisation-tightening-phase

Between 14 and 19 February, a sequence of developments in Brazil signalled something more significant than regulatory routine.

The country has entered the same post-legalisation political cycle already observed across mature European gambling jurisdictions — the social impact phase.

After market opening comes expansion.
After expansion comes scrutiny.

Courts, Congress and federal regulators are now acting simultaneously around a shared concern: exposure and harm mitigation.

For operators and investors, this stage historically reshapes business models more than taxation or licensing ever did.

Italy (2018), Spain (2020), the Netherlands (2022) and the UK affordability debate all followed this pattern roughly 12–36 months after market regulation.

Brazil has reached it faster due to scale, media visibility and political salience.

Courts move first: responsible gambling becomes interface architecture

The most immediate operational impact came from the judiciary.

A state court in Goiás ordered 251 licensed operators to prominently display addiction-risk warnings before bet placement.

The mandatory message references anxiety, depression and over-indebtedness, effectively transforming responsible gambling messaging from compliance disclosure into a functional UX barrier.

This matters beyond the state itself.

Brazil’s gambling framework is federal, but consumer protection enforcement is state-driven. Public prosecutors frequently replicate precedents across jurisdictions, meaning obligations can propagate faster through litigation than through regulation.

For operators, this introduces a new risk category: conversion liability.

Any mechanism designed to reduce impulsive betting inherently affects conversion metrics.
The business model must therefore reconcile behavioural friction with revenue optimisation.

This mirrors developments seen in European markets where interface design — not licensing — became the primary regulatory battleground.

Congress targets advertising — and therefore channelisation

While courts addressed player protection, the Senate advanced legislation restricting betting advertising across television, radio, press, social media, sponsorships and promotional campaigns, with penalties including multimillion-dollar fines and potential licence consequences.

In gambling regulation, taxation rarely determines operator viability.

Visibility does.

Brazil’s regulatory logic depends on channelisation: migrating consumers from offshore operators to licensed platforms.

Channelisation requires awareness, and awareness requires marketing.

The economic implications are predictable:

  • rising customer acquisition cost (CAC)
  • shrinking affiliate ecosystems
  • weaker brand differentiation
  • improved competitiveness of illegal operators

This dynamic has precedent.

Following Italy’s Decreto Dignità advertising ban, affiliate activity collapsed and offshore presence strengthened.

Spain experienced similar effects among younger demographics after Royal Decree 958/2020.

Brazil now faces the same structural tension:
public policy seeks reduced exposure, while regulated markets require controlled visibility to function.

Sports financing becomes political leverage

The advertising debate has introduced a secondary policy argument: sports funding.

Industry executives warn that reduced marketing capacity and constrained odds competitiveness may lower betting volume and therefore tax transfers and sponsorship revenue to sports organisations.

This represents a narrative reversal.

During legalisation debates, betting was justified as a mechanism to finance sport.
Now sport is used as an argument against over-restriction.

The political discussion has shifted from fiscal optimism to economic trade-offs — a transition typical of markets moving from expansion to stabilisation. 

Federal government confirms long-term supervision

The Ministry of Finance, through the Secretariat of Prizes and Betting, published its 2026–2027 regulatory agenda prioritising:

  • revision of licensing criteria
  • lottery operational rules
  • enforcement and monitoring procedures
  • payment blocking mechanisms
  • responsible gambling tools
  • oversight of influencers and affiliates

The conceptual shift is crucial.

Brazil is moving from regulating operators to regulating ecosystems.

Further, platforms, media partners, marketing agencies, affiliates and payment channels become enforcement targets.

This marks the transition from market creation to market supervision — a defining milestone in regulatory maturity.

Competition increases as commercial freedom narrows

At the same moment regulation tightens, the number of licensed operators exceeds roughly 180 platforms.

This produces a classic newly regulated market paradox:

More competitors entering precisely when commercial flexibility declines.

The usual outcome is consolidation.

Smaller operators depend on aggressive acquisition strategies and bonus-driven growth, both incompatible with advertising limits and rising compliance costs.

Larger operators with brand equity and media partnerships absorb market share.

Growth therefore continues — but viability narrows.

Narrative shift: from revenue opportunity to social risk

The most important change is rhetorical rather than legal.

Legalisation was framed around taxation, formalisation and sports funding.
Current public discourse focuses on addiction, indebtedness and youth exposure.

Public policy follows perception cycles:

Phase Dominant framing Regulatory behaviour
Opening Economic opportunity Expansion
Stabilisation Consumer protection Restriction
Maturity Harm minimisation Behavioural control

Basically, Brazilian institutions now align around the second stage.
Courts emphasise mental health, legislators visibility, regulators supervision.

Such alignment historically precedes durable regulatory tightening rather than temporary intervention.

What this means for international stakeholders

Brazil remains one of the largest global betting opportunities.
However, the operating logic is changing.

The market is transitioning from:

  • acquisition-driven growth → retention-driven growth
  • marketing scale → brand legitimacy
  • speed → compliance resilience

International operators often interpret this phase as instability.
Historically, it signals maturation.

Across Europe, long-term profitability emerged only after this stage forced operators to adapt operational discipline, customer lifetime value strategies and media partnerships.

Conclusion: legitimacy replaces entry as the main barrier

The developments of mid-February did not introduce a single transformative rule.
They created institutional convergence.

Judiciary, legislature and executive authorities are reacting to the same concern: the social footprint of betting.

The first phase of Brazil’s regulated market determined who could enter.
The second will determine how they may operate.

The industry is no longer negotiating access.
It is negotiating legitimacy.

And in regulated gambling markets, legitimacy — more than licensing — ultimately defines sustainable profitability.

Betnacional launches culturally-driven communication platform in Brazil

Additionally, Betnacional has unveiled a new communication platform called “Bota essa paixão pra jogo” (“Put that passion into play”), aimed at strengthening brand relevance and engagement among Brazilian sports fans during a period of heightened global football attention.

Developed in partnership with creative agency Galeria.ag, the platform is built around a cultural understanding of how Brazilian fans experience sport — characterized by emotional intensity, active participation and a uniquely expressive approach to cheering.

The campaign is designed to run through the first half of 2026.

Alvaro Garcia, Chief Marketing Officer of Flutter Brazil, explained that the strategy deliberately taps into football’s deep cultural presence in Brazil, noting that nearly half of the population watches at least one match per week — a statistic that underscores the sport’s daily relevance.

According to internal Betnacional research, 60% of sports bettors place bets three or more times per week, with that figure rising to 69% among users who combine sports wagering with other betting formats. These behavioural insights helped guide the creative direction of the campaign.

The initiative includes multi-channel activations across TV, digital platforms and out-of-home (OOH) formats, with short creative pieces designed to resonate both in traditional media and social environments.

The campaign’s creative approach reflects Brazil’s football culture, often blending humor with emotional storytelling to portray fan passion as a natural extension of everyday life.

According to Ricardo Schreier, Head of Brand Creative & Insights at Flutter Brazil, the platform serves as a “fertile territory for building narratives” that creatively translate cultural behaviour into consistent brand expression.

This campaign also marks the first major work of Galeria.ag in its role as lead agency for both Betnacional and Betfair in Brazil — a position the agency assumed at the end of 2025 as part of Flutter Brazil’s integrated strategy combining planning, market intelligence and creative execution

The post Brazil enters the post-legalisation tightening phase appeared first on Americas iGaming & Sports Betting News.

Continue Reading

2026 EGR Europe Awards

MightyTips takes home EGR’s Affiliate of the Year title for the UK & Ireland

Published

on

mightytips-takes-home-egr’s-affiliate-of-the-year-title-for-the-uk-&-ireland

MightyTips was honored with the Affiliate of the Year award for the UK and Ireland at the 2026 EGR Europe Awards gala. The event took place on 18 February at the Hilton Malta in St. Julian’s, bringing together leading figures from the European iGaming sector.

This acknowledgment comes after a year of considerable expansion and product advancement for MightyTips. In 2025-2026, the brand underwent a significant website enhancement, improving its structure, navigation, and user experience.

Key updates included:

  • launch of a new Tips section featuring short, expert-backed insights on betting opportunities;
  • fully reworked sports predictions section with more structured, data-driven analysis;
  • introduction of a new bonus section with a user-friendly, informative interface that clearly presents licensed operators’ offers.

MightyTips is an internet betting resource operated by SEOBROTHERS. In 2026, MightyTips was nominated for the EGR Affiliate of the Year award in Central and Eastern Europe.

Eugene Ravdin, Head of PR at SEOBROTHERS, commented: “The EGR Europe Awards are among the most established industry recognitions in the region. Winning it highlights the consistent work of the MightyTips team across multiple departments. This achievement reflects our long-term strategy and our commitment to sustainable product development.”

The EGR Europe Awards celebrate businesses that influence the iGaming sector throughout Europe. They acknowledge operators, affiliates, and suppliers establishing benchmarks in innovation, sustainability, customer experience, and product development. Regional categories highlight the advantages of particular markets, encompassing Central and Eastern Europe.

The accolade additionally acknowledges broader regional reach and enhanced collaborations with licensed operators in the UK and Ireland. MightyTips stays dedicated to delivering organized, data-oriented content for regional audiences, emphasizing compliance, transparency, and sustainable development.

The post MightyTips takes home EGR’s Affiliate of the Year title for the UK & Ireland appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Continue Reading

Codere Online

Codere Online Launches iOS Poker App in Mexico, Advancing Its Multi‑Product Expansion Strategy

Published

on

codere-online-launches-ios-poker-app-in-mexico,-advancing-its-multi‑product-expansion-strategy

Codere Online Luxembourg, S.A. a leading online gaming operator in Spain and Latin America, today announced the launch of its new iOS Poker application in Mexico, reinforcing the Company’s strategic objective to provide customers with access to a complete suite of online gaming products. As part of this multi‑product roadmap, both Bingo and the Android Poker app will form the next steps in expanding the Company’s offering in the country.

Developed in partnership with Playtech, one of the world’s most established gaming technology providers, the new iOS Poker app integrates directly with Playtech’s player‑vs‑player (P2P) Poker network. This allows Mexican users to compete in real time with players across multiple operators, ensuring deeper liquidity, a more dynamic environment and a superior competitive experience.

Codere Online continues to observe strong demand for Poker in Mexico, with more than 1,300 unique active users per month already engaging with the vertical across existing channels, a clear indicator of the product’s relevance and potential as mobile availability expands.

“Launching the Poker app for iOS in Mexico is a key step in delivering on our commitment to offer customers all major online gaming categories,” said Alberto Telias, Chief Marketing Officer at Codere Online. “Poker has quickly emerged as a highly attractive vertical for our users, and through our partnership with Playtech, we are bringing them a premium, high‑liquidity platform that elevates their experience.”

The new app offers a stable and intuitive interface with access to cash tables, multi‑table tournaments, Sit & Go formats, and fast‑paced modes. It also incorporates Codere Online’s robust responsible gaming tools to ensure that customers can enjoy Poker in a safe and controlled environment.

“This release reflects our strategy to broaden our product offering and enhance the user experience across all key gaming verticals,” said Ran Licht, Head of Product at Codere Online. “Playtech’s P2P network enables us to deliver a feature‑rich Poker environment connected to a broader operator ecosystem, and we look forward to expanding our product suite with additional verticals currently in development.”

“We are proud to partner with Codere Online and bring our P2P Poker network to their players in Mexico through their new iOS app,” commented Marat Koss, Playtech Chief Interactive Gaming Officer. “Codere Online players will now boast access to one of the most liquid and competitive poker networks in the entire industry.

The post Codere Online Launches iOS Poker App in Mexico, Advancing Its Multi‑Product Expansion Strategy appeared first on Americas iGaming & Sports Betting News.

Continue Reading

Trending

Get it on Google Play

Fresh slot games releases by the top brands of the industry. We provide you with the latest news straight from the entertainment industries.

The platform also hosts industry-relevant webinars, and provides detailed reports, making it a one-stop resource for anyone seeking information about operators, suppliers, regulators, and professional services in the European gaming market. The portal's primary goal is to keep its extensive reader base updated on the latest happenings, trends, and developments within the gaming and gambling sector, with an emphasis on the European market while also covering pertinent global news. It's an indispensable resource for gaming professionals, operators, and enthusiasts alike.

Contact us: [email protected]

Editorial / PR Submissions: [email protected]

Copyright © 2015 - 2024 - Recent Slot Releases is part of HIPTHER Agency. Registered in Romania under Proshirt SRL, Company number: 2134306, EU VAT ID: RO21343605. Office address: Blvd. 1 Decembrie 1918 nr.5, Targu Mures, Romania