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bacta launch YGAM and Betknowmore UK Safer Gambling Training on portal
Bacta, the trade association which represents the amusement and gaming machine industry in the UK, has reiterated its commitment to raising standards by enabling access to the Safer Gambling Training programme through the bactaPortal.
Safer Gambling Training, developed and delivered by leading charities YGAM and Betknowmore UK, combines specialist knowledge, insight and research to raise standards in player protection. Informed by lived experience and relevant to the latest LCCP requirements, the initiative contains six programmes including key areas such as: understanding customer vulnerability; managing welfare; how to interact with customers and signposting to support services.’ The training will now be accessible via the new bactaPortal which went live in September 2021.
The bactaPortal allows gambling venues to maintain paperless records of all their customer interactions and self-exclusions, as well as hosting training modules and other valuable information. It is available to everyone, although bacta members benefit from a subsidised price.
John White, Chief Executive at bacta welcomed the announcement by saying: “YGAM and Betknowmore UK are renowned for their safer gambling training and we are proud that they have chosen to make it available via the bactaPortal. This initiative is the first of many that will make the bactaPortal indispensable to arcade businesses looking to remove paper from their operations. Not only will we populate the bactaPortal with additional training we will be providing a suite of tools from AV testing logs to crime alerts that will put the bactaPortal at the top of the must haves for the sector.”
The Safer Gambling Team will be attending the upcoming EAG conference in London to showcase their programme and talk to delegates about how they can access the training through the portal.
Ian Shanahan, Director of Business Development and Fundraising at YGAM, said: “We’re delighted with this commitment from bacta. It is encouraging to see an influential trade association support our work and I hope more sectors within the gambling industry continue to invest in our City & Guilds Assured Safer Gambling Training. All profits generated from our training are directed back into our charities to further support our social purpose.”
Frankie Graham, Chief Executive at Betknowmore UK, said: “We are delighted to see bacta support the Safer Gambling Training programme. Sector wide commitment to raising standards through training and enhanced learning is our best guard in the prevention of gambling harms.”
Since launching in April 2021, the charities have sold over 14,500 programmes. The bactaPortal training can be completed online, with each programme taking around 60-minutes to complete. The training can be easily accessed on PC, laptop, tablet or mobile at a time that suits the learner.
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Balkan's
CT Interactive launches Diamond Tree Jackpot on Inbet in Bulgaria
CT Interactive has launched the Diamond Tree Jackpot on Inbet in Bulgaria, marking another important step in the company’s expansion across regulated European markets. The multi-currency jackpot system combines some of CT Interactive’s most successful slot titles into an engaging progressive jackpot experience, offering players enhanced entertainment and greater winning opportunities.
The Diamond Tree Jackpot portfolio features ten of CT Interactive’s popular slot games: 20 Mega Slot, 20 Star Party, 40 Mega Slot, 40 Treasures, Chilli Fruits, Lord of Luck, Lucky Clover, Moon Lord, Mystic Moon and Win Storm.
“Diamond Tree Jackpot brings together diverse gameplay, progressive jackpot mechanics, and multi-currency support, creating a versatile solution that appeals to a broad range of players. It is designed to help operators increase engagement, extend session durations, and achieve sustainable growth through seamless integration and player-focused features,” said Martin Ivanov, Chief Operating Officer of CT Interactive.
“The integration of Diamond Tree Jackpot further strengthens Inbet’s offering with a proven, high-impact jackpot solution. This jackpot features top-performing titles that players know and enjoy, combined with progressive mechanics, aligning perfectly with our strategy to deliver dynamic and rewarding gaming experiences,” said Vasil Parvanov, Team Lead Commercial Managers at CT Interactive.
Irena Nikolova, Casino Manager at Inbet, said: “We are delighted to introduce Diamond Tree Jackpot to our players. Together with CT Interactive, we remain committed to bringing high-quality gaming experiences and expanding our portfolio with engaging new products.”
The launch of the Diamond Tree Jackpot on Inbet in Bulgaria further strengthens CT Interactive’s presence across Europe and reinforces the company’s commitment to delivering premium gaming content and engaging jackpot solutions to regulated markets worldwide.
The post CT Interactive launches Diamond Tree Jackpot on Inbet in Bulgaria appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Artificial Intelligence
LSports and gripAI Launch Play Insurance
LSports, the world-leading provider of real-time sports data solutions, and gripAI, the artificial-intelligence company behind a new class of real-time betting products, announced a collaboration to bring Play Insurance to sportsbook operators worldwide.
Play Insurance is a bet-insurance product that lets players protect a bet for a small, AI-calculated premium. Insured players are paid back regardless of outcome, with the amount scaled to how close the bet came to winning based on match statistics. For operators, it opens a new revenue stream on top of existing handle and turns the near-miss — the single most frustrating moment in betting — into a reason for players to stay in the game.
“Retention is one of the hardest problems our operators face, and the near-miss is where they lose players. Play Insurance turns that exact moment into loyalty and a new revenue line, without giving anything away. It’s a genuinely new category, and pairing gripAI’s technology with our reach and our data gives operators something no one else offers today,” said Yoav Ziv, CRO at Lsports.
The product is powered by gripAI’s proprietary, patented pricing engine, trained on over 2.5 billion bets, which calculates every premium in real time based on live odds, the number of selections and user’s profile. Because premiums are priced per player and per bet rather than through flat, one-size cashback offers, operators keep control of their margin while giving players a genuinely tailored product. It also works alongside existing tools such as Cash Out: a player can cash out a bet and keep their insurance in play.
Play Insurance drives both engagement and retention where it matters most: 37% of players take the insurance offer, and 39% of insured players purchase insurance again.
“Betting has always been all-or-nothing, and that’s exactly what we set out to change. Our AI prices protection fairly and instantly for every bet, and with LSports as our distribution partner, we can bring it to operators around the world at the speed the industry moves “ said Tal Hayon, CEO at gripAI.
The post LSports and gripAI Launch Play Insurance appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Africa
Playson partners with Hollywoodbets for South Africa slots rollout
Playson has partnered with South African operator Hollywoodbets to roll out a selection of its slot titles to players in South Africa’s regulated market, the company said on 20th July 2026.
Under the deal, Hollywoodbets will integrate Playson content via Light & Wonder’s aggregation platform. The operator said the addition will broaden its “live games” portfolio.
The initial rollout includes Coin Strike: Hold and Win, Thunder Coins: Hold and Win, Thunder Coins XXL: Hold and Win, Diamonds Power: Hold and Win, Energy Coins: Hold and Win and 3 Carts of Gold: Hold and Win, with more releases planned.
Blanka Homor, Sales Director at Playson, said: “Partnering with Hollywoodbets represents another important milestone in our African growth strategy. As one of South Africa’s household names, Hollywoodbets offers an outstanding platform through which we can introduce our high-performing portfolio to an even wider audience.
“We are confident our games will resonate strongly with players, and we look forward to building a successful long-term partnership together.”
Wayde Dorkin, Head of Product at Hollywoodbets, said: “Playson’s portfolio has earned an excellent reputation for delivering engaging gameplay and consistent results across regulated markets, making it a valuable addition to our product offering.
“We are always looking to enhance the entertainment experience available to our players, and we are delighted to welcome a selection of Playson’s top-performing titles to the Hollywoodbets platform.”
The post Playson partners with Hollywoodbets for South Africa slots rollout appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
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