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NSoft exceeds growth expectations, delivering strong Q4 2021 results

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by Dražan Planinić, COO at NSoft 

The dawn of the second COVID-19 year was all but the COVID-coloured. The entire 2021 was shaped to fit our further development and the expansion of the business, therefore the last quarter of the year was a worthy closure.

 

The markets where NSoft is traditionally strong continued to grow steadily with new customers, some returning customers and enhancing co-operation with the existing ones. Fourth-quarter results reflect NSoft’s strategic investments in its core product categories. The overall stake in Q4 2021 grew by 20% YoY and the number of tickets surpassed Q4 2020 data by 12%.

Stake growth by the distribution channels:

  • Land-based betting business: 22.5%
  • Online: 14.3%

Land-based vs online business ratio continued to improve in Q4 2021. A great portion of new business in 2021 was online with notable growth for some particular games. The most prominent was Roulette and Next Six draw-based games together with Virtual Penalty Shootout and Greyhound Races from the virtual sports betting and racers categories.

Optimove CRM Marketing Solution integrated into our Seven Sportsbook platform

We were closing the integration process with the industry-leading CRM Marketing Hub Optimove in the last quarter of 2021. The partnership with Optimove came as we aspire to provide the best-in-class solutions for betting operators to boost player lifetime value, boost retention rates, and significantly scale multi-channel personalization. Balkan Bet, a long-time client of ours, was the first one to introduce Optimove’s AI-mapped CRM. The system allows the operator to maximise players’ lifetime value by micro-segmenting its audience and ensuring that every player is approached with the most personal message, every given time across every channel. The time of Dear Customer is long gone. Both the players and the operators know better and are aware that personalisation of the message and the delivery of the exact content player needs is imperative. Players don’t want to be bothered with irrelevant information.

T-1000 Self-Service Betting Terminal on US Market

In the previous quarterly update, I have announced the partnership with Suzohapp, a world leader in the manufacturing and distribution of gaming, amusement and sports betting products. Suzohapp carries a vast portfolio of components available for immediate distribution and for developing custom-built solutions. The company is our representative for the US market and already in Q4  2021, T-1000, Stark’s premium self-service betting terminals, were sold to the first buyers.

The certification of the terminal for the USA was done before in Q3 2021.

Industry recognition: GGA 2022 nomination in the category Retail Supplier of the year

In December 2021, we received one more confirmation of excellence. NSoft has been shortlisted for the Global Gaming Awards London 2022 in the Retail Supplier of the year category.

NSoft’s betting platform serves more than 60,000 devices daily, with a 20% increase in the number of punters and it is used by clients across 5 continents. This decision was merited by unique solutions for the retail business such as Remote device management that provides a sense of presence in any given betting shop by having full control over devices and daily operations even if you are physically miles away from it. Once again we are honoured and humbled to be recognized as one of the industry’s leading betting and gaming suppliers.

In total, NSoft has been shortlisted for 23 awards in 2021 in different categories – from Sportsbook and individual games to iGaming platform categories.

Lottery in Retail

In Q4 we have extended the Lottery to the retail channel as well. NSoft Lottery is provided through Betradar Unified Odds Feed (UOF), which covers 160+ lotteries from over 30 countries. Also, UOF minimises the possibilities of errors and disturbances in production. World lotteries have never been closer to the punters. Seven admin platform tool allows operators to choose the custom offer of tournaments and events for printing.

People@NSoft

As a result of Sales Boot Camp, an intense one-month-long programme for sales forces we have conducted during the course of October and November, we are richer for four new colleagues in our Business stream. New forces in Sales have already tackled the challenges of constant growth in clients and new markets.

We are immensely proud that our Employee Net Promoter Score (eNPS) increased to 61. This indicator represents the number of employees who would recommend their employer as a great place to work. The scale is ranging from -100 to +100 and is the ratio between employees detractors and employees promoters. The eNPS score above 50 is considered to be excellent so we are on the right track when it comes to the power of the team!

In general, hybrid work and clear business strategy and goals, together with healthy and stable corporate culture, helped us navigate throughout the entire 2021 with success.

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National Lottery starts UK Powerball sales ahead of £300m first draw

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The National Lottery has started selling tickets for Powerball in the UK, with the first draw set for Thursday 23 July 2026 and an estimated £300 million jackpot. Allwyn, operator of The National Lottery, said tickets are available online via The National Lottery app and in retailers nationwide, priced at £4 per line.

Allwyn said the first UK Powerball ticket was sold at Sewell On The Go in Pocklington, York shortly after 5am, and the first online ticket was purchased via The National Lottery App by a player in Brighton at 5.54am. Players can buy tickets for the first draw until 11.55pm on Wednesday 22 July, with the draw taking place at around 4am UK time.

Powerball is launching in the UK in partnership with the Multi-State Lottery Association (MUSL), the non-profit association owned and operated by its member lotteries. Allwyn said 48 US-based lotteries currently participate in Powerball, and UK draws will take place three times a week (Tuesdays, Thursdays and Sundays) from the Powerball studio in Florida.

Under the UK version, players choose five main numbers from 1 to 69 and one Powerball number from 1 to 26 (or opt for a Lucky Dip). Allwyn said UK winners of the shared jackpot are paid over 30 years. The UK game also adds a ‘Match 2 main numbers’ prize tier exclusive to UK players, with a fixed £8 prize, while the ‘Match 5 main numbers’ tier offers a fixed £1 million.

Allwyn cited new research of 2,000 UK adults suggesting large jackpots could influence consumer intentions around spending and giving. Andy Carter, Senior Winners’ Advisor at Allwyn, said: “I’ve seen first-hand how a big win can transform lives. But when people start imagining jackpots in the hundreds of millions of pounds, the conversation changes.

“People move beyond buying a bigger house or taking a dream holiday and start thinking about making a difference, whether that’s supporting loved ones, helping their local community, backing a cause they care about or turning a lifelong dream into reality.

“Powerball Money brings a whole new level of possibility to UK players. It’s a chance to win the biggest jackpot ever offered through The National Lottery and to dream bigger than ever before.”

The post National Lottery starts UK Powerball sales ahead of £300m first draw appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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PokerStars Casino adds ELK Studios’ Quackers as sixth 2026 Slotlist pick

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PokerStars Casino has added ELK Studios’ Quackers as the sixth release in its 2026 The Slotlist series, positioning the title as the featured slot on the operator’s Casino tab.

Quackers is a 6 column, 6 row slot with a stated maximum win of up to 10,000x the player’s bet. ELK Studios said the game includes a global multiplier, wilds, symbol multipliers, a bonus, and a super bonus.

According to the companies, players can access the Coin Game by collecting 20 coins, with additional rewards delivered through coins, chests and multipliers. Three Bonus symbols trigger an 8×8 Bonus Game, while landing a Super Bonus symbol activates the Super Bonus, which starts with all ducks on the grid. The game also includes ELK’s X-iter™ feature, offering five game modes ranging from a 2.5x bet option “with more than three times the chance to trigger the bonus” to a 500x bet Super Bonus.

“We’re delighted to see Quackers featured in PokerStars Casino’s The Slotlist this month,” said Daniel Rydh, Senior Product Owner at ELK Studios. “Our goal with Quackers was to create a game that’s easy to pick up but continues to surprise players over time. The game combines personality with rewarding features and distinctive graphics, animations, and sound that we believe players will enjoy discovering.”

“Every title in The Slotlist is carefully chosen to give players something memorable, from innovative features and striking visuals, to immersive gameplay,” said Ed Fogarty, Associate Director of PokerStars Casino Commercial. “Quackers embodies exactly that. From its distinctive duck characters to its variety of features, rewarding bonus mechanics, and impressive win potential, it’s a fantastic addition to this month’s The Slotlist, and we’re delighted to bring it to our players.”

The post PokerStars Casino adds ELK Studios’ Quackers as sixth 2026 Slotlist pick appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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Oh My Gods How DELULU Brings Player Choice to Modern Slot Design

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For years, most slot games have followed the same familiar pattern: players spin, wait for Free Spins to begin, and then let the bonus do the rest. Much of the excitement comes from not knowing what will happen next. That formula still works, but player expectations are starting to change.

Today, many players want more than random outcomes; they enjoy feeling involved in what happens on the screen. Even a single decision can make a session feel more personal and memorable.

DELULU Gaming explored this idea in Oh My Gods, one of the studio’s first releases.

The game takes players inside a psychiatric hospital, where two patients are convinced they are Zeus and Thor. One believes he rules the skies with lightning, while the other is ready to smash anything standing in his way. The setting is unusual, funny, and unpredictable, but the real difference comes from what happens before the bonus even begins. Instead of simply waiting for Free Spins, players choose which god they want to follow. That single decision changes the entire feature.

Giving Players a Reason to Return

Choosing Zeus unlocks a bonus built around anticipation. Thunder destroys low-paying symbols before Hot Zones appear on the reels with hidden multipliers. Players watch the setup develop before the values are revealed, creating tension with every spin.

Thor offers a completely different experience. His Free Spins focus on action instead of suspense. Every appearance of Thor leads to a battle against the Nurse, where the result decides how much the final winnings will be multiplied. The pace is faster, more direct, and every fight feels like another chance to turn the bonus around.

Although both paths belong to the same game, they offer very different experiences. Many players finish one bonus curious about the path they didn’t choose, which naturally encourages them to return. And even when the Free Spins end, the story isn’t over.

The idea proved effective beyond the game itself. During a 30-day affiliate campaign across SEO, PPC, and TikTok, Oh My Gods generated 1,980 registrations and 648 first-time depositors. Gameplay creatives featuring the Zeus vs Thor choice became the top-performing creative across every traffic source.

Designing Retention from the First Sketch

Instead of finishing with the final spin, Zeus and Thor meet in one last confrontation called the Gods’ Clash. If the player’s chosen god wins the battle, the total bonus win is tripled. Every choice made earlier suddenly feels even more important because the ending has not been written until the very last moment.

DELULU believes players should be active participants throughout the session. Every mechanic is designed to give them something to react to, think about, or choose, while keeping the gameplay easy to understand from the very first spin. The idea isn’t to make the game more complicated, but to give players more ways to stay engaged.

At DELULU Gaming, mechanics and game design evolve together from the very first concept. Every feature, visual element, and gameplay decision supports the same player experience, making retention a natural outcome of the design. In Oh My Gods, this balance keeps the game easy to understand, visually strong, and interesting to watch and play. The result is a slot with a concept that’s immediately understood and well-suited for operator lobbies, promotional campaigns, and live streams.

About DELULU

DELULU is a new-generation iGaming game studio focused on delivering high-quality, distinctive gaming experiences. The game studio creates slots and instant-win games with bold visuals, tight mechanics, and math engineered for emotional impact. DELULU knows how to win long-term operator trust through titles that players recognize, streamers love to showcase, and the market can’t ignore.

The post Oh My Gods How DELULU Brings Player Choice to Modern Slot Design appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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