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NSoft exceeds growth expectations, delivering strong Q4 2021 results

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by Dražan Planinić, COO at NSoft 

The dawn of the second COVID-19 year was all but the COVID-coloured. The entire 2021 was shaped to fit our further development and the expansion of the business, therefore the last quarter of the year was a worthy closure.

 

The markets where NSoft is traditionally strong continued to grow steadily with new customers, some returning customers and enhancing co-operation with the existing ones. Fourth-quarter results reflect NSoft’s strategic investments in its core product categories. The overall stake in Q4 2021 grew by 20% YoY and the number of tickets surpassed Q4 2020 data by 12%.

Stake growth by the distribution channels:

  • Land-based betting business: 22.5%
  • Online: 14.3%

Land-based vs online business ratio continued to improve in Q4 2021. A great portion of new business in 2021 was online with notable growth for some particular games. The most prominent was Roulette and Next Six draw-based games together with Virtual Penalty Shootout and Greyhound Races from the virtual sports betting and racers categories.

Optimove CRM Marketing Solution integrated into our Seven Sportsbook platform

We were closing the integration process with the industry-leading CRM Marketing Hub Optimove in the last quarter of 2021. The partnership with Optimove came as we aspire to provide the best-in-class solutions for betting operators to boost player lifetime value, boost retention rates, and significantly scale multi-channel personalization. Balkan Bet, a long-time client of ours, was the first one to introduce Optimove’s AI-mapped CRM. The system allows the operator to maximise players’ lifetime value by micro-segmenting its audience and ensuring that every player is approached with the most personal message, every given time across every channel. The time of Dear Customer is long gone. Both the players and the operators know better and are aware that personalisation of the message and the delivery of the exact content player needs is imperative. Players don’t want to be bothered with irrelevant information.

T-1000 Self-Service Betting Terminal on US Market

In the previous quarterly update, I have announced the partnership with Suzohapp, a world leader in the manufacturing and distribution of gaming, amusement and sports betting products. Suzohapp carries a vast portfolio of components available for immediate distribution and for developing custom-built solutions. The company is our representative for the US market and already in Q4  2021, T-1000, Stark’s premium self-service betting terminals, were sold to the first buyers.

The certification of the terminal for the USA was done before in Q3 2021.

Industry recognition: GGA 2022 nomination in the category Retail Supplier of the year

In December 2021, we received one more confirmation of excellence. NSoft has been shortlisted for the Global Gaming Awards London 2022 in the Retail Supplier of the year category.

NSoft’s betting platform serves more than 60,000 devices daily, with a 20% increase in the number of punters and it is used by clients across 5 continents. This decision was merited by unique solutions for the retail business such as Remote device management that provides a sense of presence in any given betting shop by having full control over devices and daily operations even if you are physically miles away from it. Once again we are honoured and humbled to be recognized as one of the industry’s leading betting and gaming suppliers.

In total, NSoft has been shortlisted for 23 awards in 2021 in different categories – from Sportsbook and individual games to iGaming platform categories.

Lottery in Retail

In Q4 we have extended the Lottery to the retail channel as well. NSoft Lottery is provided through Betradar Unified Odds Feed (UOF), which covers 160+ lotteries from over 30 countries. Also, UOF minimises the possibilities of errors and disturbances in production. World lotteries have never been closer to the punters. Seven admin platform tool allows operators to choose the custom offer of tournaments and events for printing.

People@NSoft

As a result of Sales Boot Camp, an intense one-month-long programme for sales forces we have conducted during the course of October and November, we are richer for four new colleagues in our Business stream. New forces in Sales have already tackled the challenges of constant growth in clients and new markets.

We are immensely proud that our Employee Net Promoter Score (eNPS) increased to 61. This indicator represents the number of employees who would recommend their employer as a great place to work. The scale is ranging from -100 to +100 and is the ratio between employees detractors and employees promoters. The eNPS score above 50 is considered to be excellent so we are on the right track when it comes to the power of the team!

In general, hybrid work and clear business strategy and goals, together with healthy and stable corporate culture, helped us navigate throughout the entire 2021 with success.

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iGaming

Scaling In-App Traffic in iGaming: A Performance-Driven Approach

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scaling-in-app-traffic-in-igaming:-a-performance-driven-approach

Traffy, a performance marketing agency specializing in in-app traffic, has seen a clear shift in how iGaming campaigns scale today.

The era of “launch and forget” in iGaming is over. The market has become more competitive, and users are more demanding than ever. Scaling campaigns is no longer just about volume — success now depends on the depth of analytics, the speed of response to user behavior, and traffic quality.

Market Transformation

In the past, scaling followed a simple logic: more traffic meant more conversions. Today, that approach no longer works. Users have become more selective, and both CPA and ROI are directly tied to post-deposit behavior.

If advertisers fail to track key performance indicators within the first 72 hours — including user activity, repeat deposits, and conversion to FTD — budgets are spent without control, and scaling turns into guesswork.

New Requirements for Scaling

Scaling campaigns today requires a much more structured approach:

  • Funnel analysis within the first 72 hours to quickly identify effective setups
  • Traffic segmentation and strict quality control
  • Continuous monitoring of user activity, repeat deposits, and FTD conversion rates

If there is no positive performance trend within the first three days, the setup is stopped immediately. This allows teams to minimize losses and reallocate budgets toward high-performing campaigns.

Common Pitfalls of Legacy Approaches

Many operators and affiliates still rely on outdated strategies that limit their ability to scale effectively:

  • Focusing solely on CPA without considering unit economics and profitability
  • Scaling broadly without proper traffic segmentation
  • Lack of predictive analytics in the early stages of campaigns
  • Underestimating traffic quality and fraud risks

These issues lead to unstable performance, rising CPI, and a loss of control over ROI.

The Traffy Approach

At Traffy, we build scalable infrastructure designed to manage in-app traffic with a performance-first mindset.

  • Traffic quality control: black and white lists, ongoing audits, and integrated fraud analytics
  • AI-driven optimization: algorithms that predict campaign performance and dynamically reallocate budgets toward the most efficient setups
  • Performance focus: real-time analysis of the first 72 hours, deep segmentation, and continuous monitoring of key metrics and ROI

This approach allows us to scale only the traffic that is proven to be profitable, reducing risks and improving predictability at scale.

Conclusion

A performance-driven approach has become essential for scaling In-App campaigns in iGaming. The key to success lies in deep analytics, traffic segmentation, predictive modeling, and strict control within the first 72 hours.

The market has changed — and those who succeed are not the ones who scale volume, but those who scale quality traffic.

At Traffy, this approach is at the core of how we build and scale campaigns, ensuring sustainable growth and measurable performance for our partners.

The post Scaling In-App Traffic in iGaming: A Performance-Driven Approach appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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iGaming

Scaling In-App Traffic in iGaming: A Performance-Driven Approach

Published

on

scaling-in-app-traffic-in-igaming:-a-performance-driven-approach

Traffy, a performance marketing agency specializing in in-app traffic, has seen a clear shift in how iGaming campaigns scale today.

The era of “launch and forget” in iGaming is over. The market has become more competitive, and users are more demanding than ever. Scaling campaigns is no longer just about volume — success now depends on the depth of analytics, the speed of response to user behavior, and traffic quality.

Market Transformation

In the past, scaling followed a simple logic: more traffic meant more conversions. Today, that approach no longer works. Users have become more selective, and both CPA and ROI are directly tied to post-deposit behavior.

If advertisers fail to track key performance indicators within the first 72 hours — including user activity, repeat deposits, and conversion to FTD — budgets are spent without control, and scaling turns into guesswork.

New Requirements for Scaling

Scaling campaigns today requires a much more structured approach:

  • Funnel analysis within the first 72 hours to quickly identify effective setups
  • Traffic segmentation and strict quality control
  • Continuous monitoring of user activity, repeat deposits, and FTD conversion rates

If there is no positive performance trend within the first three days, the setup is stopped immediately. This allows teams to minimize losses and reallocate budgets toward high-performing campaigns.

Common Pitfalls of Legacy Approaches

Many operators and affiliates still rely on outdated strategies that limit their ability to scale effectively:

  • Focusing solely on CPA without considering unit economics and profitability
  • Scaling broadly without proper traffic segmentation
  • Lack of predictive analytics in the early stages of campaigns
  • Underestimating traffic quality and fraud risks

These issues lead to unstable performance, rising CPI, and a loss of control over ROI.

The Traffy Approach

At Traffy, we build scalable infrastructure designed to manage in-app traffic with a performance-first mindset.

  • Traffic quality control: black and white lists, ongoing audits, and integrated fraud analytics
  • AI-driven optimization: algorithms that predict campaign performance and dynamically reallocate budgets toward the most efficient setups
  • Performance focus: real-time analysis of the first 72 hours, deep segmentation, and continuous monitoring of key metrics and ROI

This approach allows us to scale only the traffic that is proven to be profitable, reducing risks and improving predictability at scale.

Conclusion

A performance-driven approach has become essential for scaling In-App campaigns in iGaming. The key to success lies in deep analytics, traffic segmentation, predictive modeling, and strict control within the first 72 hours.

The market has changed — and those who succeed are not the ones who scale volume, but those who scale quality traffic.

At Traffy, this approach is at the core of how we build and scale campaigns, ensuring sustainable growth and measurable performance for our partners.

The post Scaling In-App Traffic in iGaming: A Performance-Driven Approach appeared first on Americas iGaming & Sports Betting News.

Continue Reading

Latest News

Scaling In-App Traffic in iGaming: A Performance-Driven Approach

Published

on

Traffy, a performance marketing agency specializing in in-app traffic, has seen a clear shift in how iGaming campaigns scale today.

The era of “launch and forget” in iGaming is over. The market has become more competitive, and users are more demanding than ever. Scaling campaigns is no longer just about volume — success now depends on the depth of analytics, the speed of response to user behavior, and traffic quality.

Market Transformation

In the past, scaling followed a simple logic: more traffic meant more conversions. Today, that approach no longer works. Users have become more selective, and both CPA and ROI are directly tied to post-deposit behavior.

If advertisers fail to track key performance indicators within the first 72 hours — including user activity, repeat deposits, and conversion to FTD — budgets are spent without control, and scaling turns into guesswork.

New Requirements for Scaling

Scaling campaigns today requires a much more structured approach:

  • Funnel analysis within the first 72 hours to quickly identify effective setups
  • Traffic segmentation and strict quality control
  • Continuous monitoring of user activity, repeat deposits, and FTD conversion rates

If there is no positive performance trend within the first three days, the setup is stopped immediately. This allows teams to minimize losses and reallocate budgets toward high-performing campaigns.

Common Pitfalls of Legacy Approaches

Many operators and affiliates still rely on outdated strategies that limit their ability to scale effectively:

  • Focusing solely on CPA without considering unit economics and profitability
  • Scaling broadly without proper traffic segmentation
  • Lack of predictive analytics in the early stages of campaigns
  • Underestimating traffic quality and fraud risks

These issues lead to unstable performance, rising CPI, and a loss of control over ROI.

The Traffy Approach

At Traffy, we build scalable infrastructure designed to manage in-app traffic with a performance-first mindset.

  • Traffic quality control: black and white lists, ongoing audits, and integrated fraud analytics
  • AI-driven optimization: algorithms that predict campaign performance and dynamically reallocate budgets toward the most efficient setups
  • Performance focus: real-time analysis of the first 72 hours, deep segmentation, and continuous monitoring of key metrics and ROI

This approach allows us to scale only the traffic that is proven to be profitable, reducing risks and improving predictability at scale.

Conclusion

A performance-driven approach has become essential for scaling In-App campaigns in iGaming. The key to success lies in deep analytics, traffic segmentation, predictive modeling, and strict control within the first 72 hours.

The market has changed — and those who succeed are not the ones who scale volume, but those who scale quality traffic.

At Traffy, this approach is at the core of how we build and scale campaigns, ensuring sustainable growth and measurable performance for our partners.

Continue Reading

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