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NSoft exceeds growth expectations, delivering strong Q4 2021 results

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by Dražan Planinić, COO at NSoft 

The dawn of the second COVID-19 year was all but the COVID-coloured. The entire 2021 was shaped to fit our further development and the expansion of the business, therefore the last quarter of the year was a worthy closure.

 

The markets where NSoft is traditionally strong continued to grow steadily with new customers, some returning customers and enhancing co-operation with the existing ones. Fourth-quarter results reflect NSoft’s strategic investments in its core product categories. The overall stake in Q4 2021 grew by 20% YoY and the number of tickets surpassed Q4 2020 data by 12%.

Stake growth by the distribution channels:

  • Land-based betting business: 22.5%
  • Online: 14.3%

Land-based vs online business ratio continued to improve in Q4 2021. A great portion of new business in 2021 was online with notable growth for some particular games. The most prominent was Roulette and Next Six draw-based games together with Virtual Penalty Shootout and Greyhound Races from the virtual sports betting and racers categories.

Optimove CRM Marketing Solution integrated into our Seven Sportsbook platform

We were closing the integration process with the industry-leading CRM Marketing Hub Optimove in the last quarter of 2021. The partnership with Optimove came as we aspire to provide the best-in-class solutions for betting operators to boost player lifetime value, boost retention rates, and significantly scale multi-channel personalization. Balkan Bet, a long-time client of ours, was the first one to introduce Optimove’s AI-mapped CRM. The system allows the operator to maximise players’ lifetime value by micro-segmenting its audience and ensuring that every player is approached with the most personal message, every given time across every channel. The time of Dear Customer is long gone. Both the players and the operators know better and are aware that personalisation of the message and the delivery of the exact content player needs is imperative. Players don’t want to be bothered with irrelevant information.

T-1000 Self-Service Betting Terminal on US Market

In the previous quarterly update, I have announced the partnership with Suzohapp, a world leader in the manufacturing and distribution of gaming, amusement and sports betting products. Suzohapp carries a vast portfolio of components available for immediate distribution and for developing custom-built solutions. The company is our representative for the US market and already in Q4  2021, T-1000, Stark’s premium self-service betting terminals, were sold to the first buyers.

The certification of the terminal for the USA was done before in Q3 2021.

Industry recognition: GGA 2022 nomination in the category Retail Supplier of the year

In December 2021, we received one more confirmation of excellence. NSoft has been shortlisted for the Global Gaming Awards London 2022 in the Retail Supplier of the year category.

NSoft’s betting platform serves more than 60,000 devices daily, with a 20% increase in the number of punters and it is used by clients across 5 continents. This decision was merited by unique solutions for the retail business such as Remote device management that provides a sense of presence in any given betting shop by having full control over devices and daily operations even if you are physically miles away from it. Once again we are honoured and humbled to be recognized as one of the industry’s leading betting and gaming suppliers.

In total, NSoft has been shortlisted for 23 awards in 2021 in different categories – from Sportsbook and individual games to iGaming platform categories.

Lottery in Retail

In Q4 we have extended the Lottery to the retail channel as well. NSoft Lottery is provided through Betradar Unified Odds Feed (UOF), which covers 160+ lotteries from over 30 countries. Also, UOF minimises the possibilities of errors and disturbances in production. World lotteries have never been closer to the punters. Seven admin platform tool allows operators to choose the custom offer of tournaments and events for printing.

People@NSoft

As a result of Sales Boot Camp, an intense one-month-long programme for sales forces we have conducted during the course of October and November, we are richer for four new colleagues in our Business stream. New forces in Sales have already tackled the challenges of constant growth in clients and new markets.

We are immensely proud that our Employee Net Promoter Score (eNPS) increased to 61. This indicator represents the number of employees who would recommend their employer as a great place to work. The scale is ranging from -100 to +100 and is the ratio between employees detractors and employees promoters. The eNPS score above 50 is considered to be excellent so we are on the right track when it comes to the power of the team!

In general, hybrid work and clear business strategy and goals, together with healthy and stable corporate culture, helped us navigate throughout the entire 2021 with success.

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Aston Villa Foundation and Kaizen Foundation Celebrate Success of ‘Play it Forward’ Programme in Birmingham

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The Aston Villa Foundation, in partnership with the Kaizen Foundation, has announced the successful progress of the Play it Forward programme, a community-focused initiative designed to tackle inequalities in physical activity and access to sports facilities in neighborhoods surrounding Villa Park.

Supported by the Premier League, the Professional Footballers’ Association (PFA), and Birmingham City Council, the programme is investing in the long-term sustainability of community-led sports spaces. As part of its delivery, Play it Forward will fund an additional 350 hours of physical activity on mini outdoor pitches across Birmingham, helping to create safer, more accessible environments for young people to engage in sport.

Expanding Community Sports Access Across Birmingham

Since its launch, the initiative has successfully established four community sports sites across the City of Birmingham. Working in collaboration with local partners Birmingham United, Spark Active, and Our Community Foundation, the programme is using football as a powerful tool to engage, inspire, and support young people in areas facing social and economic challenges.

The programme officially launched in October with two high-profile community events. Aston Villa midfielder Youri Tielemans made a surprise visit to the Concord Youth Centre in Sparkbrook, while Aston Villa Women players Sabrina D’Angelo and Maya Hijikata visited the Birmingham Settlement Sports & Community Centre in Kingstanding. During these events, young participants took part in football activities, Q&A sessions, and discussions about the players’ journeys into professional sport.

Long-Term Support Beyond the Pitch

In addition to funding facilities and activity hours, the Aston Villa Foundation is providing extensive professional expertise to strengthen partner organisations. This support spans grants and fundraising, marketing and communications, governance, monitoring and evaluation, health and safety, safeguarding, and risk management, ensuring the programme delivers sustainable, measurable impact.

Siraj Hussain, Founder of Birmingham United Foundation, highlighted the importance of safe community spaces: “Sparkbrook is one of the most deprived areas in Birmingham, with young people struggling to access provisions and safe spaces to take part in sport. Bringing young people to a place like Concord Youth Centre, supported by trusted youth mentors, gives them the chance to be off the streets and engaged in something positive. Sport is an incredible engagement tool.”

Sport as a Catalyst for Youth Development

Panos Konstantopoulos, President of the Kaizen Foundation, emphasized the broader social value of the programme: “Access to sport is not a luxury; it is essential for youth development. It supports physical and mental wellbeing while fostering teamwork, respect, and healthy competition. Play it Forward creates opportunities for young people to channel their energy in ways that can be life-changing.”

Alison Mapp, CEO of Spark Active, also praised the initiative’s impact on grassroots football:
“We are committed to developing girls’ football and offering affordable, accessible sports provision in deprived areas. Many girls prefer community-based football over formal settings. Play it Forward has helped us strengthen our relationship with the Aston Villa Foundation and elevate our work. Their funding, equipment, coach mentoring, and player visits have taken our girls’ football programme to the next level.”

Building Sustainable Impact Through Football

The Play it Forward programme demonstrates how strategic partnerships between football foundations, charities, and local organisations can drive meaningful change. By improving access to facilities, investing in long-term community infrastructure, and using sport as a vehicle for inclusion, the initiative continues to make a lasting difference for young people across Birmingham.

The post Aston Villa Foundation and Kaizen Foundation Celebrate Success of ‘Play it Forward’ Programme in Birmingham appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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XSOLLA LAUNCHES MERCADO PAGO IN URUGUAY GIVING DEVELOPERS ACCESS TO 60M+ ACTIVE USERS

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New Integration with Uruguay’s Leading Digital Wallet Enables Fast, Secure, and Familiar Transactions for Players Across Latin America

Xsolla, a global video game commerce company that helps developers launch, grow, and monetize their games, today announced the launch of Mercado Pago as a new local payment method in Uruguay. The integration strengthens Xsolla’s presence in Latin America, enabling developers to deliver trusted, mobile-first payment experiences to players in one of the region’s most digitally advanced markets.

Uruguay continues to rank among Latin America’s leaders in digital adoption, with players expecting seamless and familiar payment experiences. As the country’s most popular digital wallet, Mercado Pago serves more than 60 million active users across Latin America, accounting for approximately 77% of wallet-based online payments in the region.

The new integration delivers key benefits for both developers and players:

  • Familiar, trusted payments: Mercado Pago is the leading wallet brand across Latin America, offering confidence and recognition at checkout.
  • Multiple funding options: Players can pay using linked cards, bank accounts, or wallet balances within a single, unified experience.
  • Automated subscriptions: Mercado Pago enables effortless recurring payments that drive retention and make billing easier for developers and players alike.
  • Real-time confirmations: Transactions process instantly, reducing friction and increasing conversion rates.
  • Regional reach: Developers can extend coverage beyond Uruguay to other markets where Mercado Pago is widely adopted, including Brazil, Chile, and Mexico.

“Mercado Pago is one of Latin America’s most trusted financial platforms,” said Chris Hewish, President at Xsolla. “By integrating it in Uruguay, we’re giving developers a powerful way to meet players where they are ​ with the local payment methods they already use and trust.”

With the addition of Mercado Pago, Xsolla continues to expand its global payment ecosystem, enabling developers to reach a wider audience, increase successful transactions, and grow their revenue across key markets worldwide.

For more information about Xsolla’s payment solutions and how to enable Mercado Pago, please visit: xsolla.pro/mercado-pago

The post XSOLLA LAUNCHES MERCADO PAGO IN URUGUAY GIVING DEVELOPERS ACCESS TO 60M+ ACTIVE USERS appeared first on Americas iGaming & Sports Betting News.

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Vibrez! A New, Mysterious Sports Betting Operator Gains ANJ Approval in France

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The French online sports betting market, often described as one of the most tightly regulated yet least dynamic in Europe, is preparing to welcome a surprising new entrant: Vibrez!. The operator secured regulatory approval and is now gearing up for launch, marking one of the few truly new brand arrivals in recent years.

Regulatory Approval and Market Entry
In 2025, Vibrez obtained an operating license from the Autorité Nationale des Jeux (ANJ), under the authorization number 0063-PS-2025-05-15-AGR-00. The five-year renewable license covers only sports betting, with no authorization for poker or horse racing verticals.

At this stage, Vibrez’s website (www.vibrez.fr) is little more than a placeholder page. But the license approval signals the company’s commitment to entering France in 2026, timed closely with another newcomer, Bet365, which is in the process of getting its license just weeks later.

Who is Behind Vibrez?
The operator remains shrouded in mystery. Unlike market entrants backed by household names such as FDJ, Kindred, or Entain, Vibrez appears to be an independent French-facing brand.

The licensing application was submitted via BCFR, the same entity linked to brands like DAZN Bet, Circus Bet, and Vbet in France. This strongly suggests that BetConstruct, a B2B software and platform provider with experience powering multiple operators, is the technology backbone behind Vibrez.

While the corporate structure offers some clarity, Vibrez’s strategic positioning and long-term ambitions remain uncertain.

Branding and Market Positioning: Hints of Community?
Even the usually well-informed French website lebonparisportif.com, which monitor the iGaming market in France, cannot say much about what this new bookmaker will offer, but they wrote a few guesses about in an article in French (“Qui se cache derrière Vibrez?”) that we translate some key suggestions here:

According to them, the brand name “Vibrez” (French for “feel the thrill” or “vibrate”) and the teaser slogan “prépare-toi à vibrer” hint at a potentially community-driven or experience-focused positioning. This suggests Vibrez may experiment with new betting formats, perhaps inspired by simplified or binary-style markets such as “Yes/No” propositions, aiming to differentiate from more traditional sportsbook offerings.

The French market, while sizable, leaves little room for pure replication strategies. To gain traction against entrenched competitors like Winamax, Betclic, and ParionsSport (FDJ), Vibrez will need to bring innovation, either through product design, gamification, or marketing strategies that resonate with younger demographics.

The French Market: A Rare Case of New Entrants
The arrival of Vibrez is significant precisely because new operators are rare in France. DAZN Bet, is the most recent betting site launched in France.

With two brand launches expected before the end of 2026, observers anticipate a modest shake-up in an otherwise mature and concentrated market. Whether Vibrez will bring genuine disruption or simply serve as a niche challenger remains to be seen.

What Comes Next
Vibrez has yet to announce an official launch date, though industry insiders expect the platform to go live in 2026, probably before the World Cup this summer, which should be a highlight in the sports betting world this year. Welcome bonuses are likely to follow the French market standard, capped at €100 in free bets due to ANJ’s strict promotional guidelines.

Until then, Vibrez represents one of the most intriguing mysteries in French iGaming: a brand with no legacy, no major international parent, but potentially bold ambitions to “make the market vibrate.”

The post Vibrez! A New, Mysterious Sports Betting Operator Gains ANJ Approval in France appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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