Canada
DraftKings and Kindbridge Research Institute Advance Veterans-Focused Responsible Gaming Research
DraftKings Inc. announced a multi-year financial commitment to Kindbridge Research Institute (KRI) for a new research program to study the nexus of veterans and responsible gaming, with the ultimate goal of advancing evidence-based research in this area and improving the lives of impacted veterans. DraftKings is the only U.S.-based operator contributing to this project and, as a result of DraftKings’ contribution, KRI will be able to launch the 50x4Vets program, which relies on a three-pronged approach and will include funding research at veterans-focused gaming treatment centers across the country. This initiative is designed to provide a solution to the lack of information about problem gaming among veterans.
“Today’s announcement underscores our commitment to furthering evidence-based research in responsible gaming and DraftKings’ long-standing support for our veterans,” said Christine Thurmond, Director of Responsible Gaming, DraftKings. “The DraftKings S.E.R.V.E.S. global corporate social responsibility program encompasses both our responsible gaming activities and our Tech for Heroes program, which provides free high-tech skills training to veterans and military spouses, as well as 1:1 mentoring opportunities with our employees. Supporting this vitally important veterans research is something DraftKings takes pride in.”
“Teaming up with DraftKings to launch the 50x4Vets program, which seeks to improve treatment for veterans, stands to advance the field in multiple ways, including closing the gap in comprehensive research and literature in this area,” said Nathan D.L. Smith, PhD, Founding Executive Director, KRI. “We are grateful for DraftKings’ financial contribution, which has made a key difference in our ability to start the multi-year research project while collaborating with inpatient treatment centers serving veterans – lending an innovative approach to incorporating in the research actual, lived experience of individuals who require intervention. Our hope is that this work will make a difference in the experience of veterans while building a knowledge base that will make an impact on researchers and advocates across the country.”
The 50x4Vets program seeks to provide a permanent, long-term solution to the lack of research on problem gaming among veterans, with a three-pronged approach:
- Leverage Existing Treatment Infrastructure: In the U.S., there are only a few veterans-focused clinics that specialize in gambling disorder. KRI has planned partnerships with researchers and clinicians to create multiple research centers that leverage this existing infrastructure. The research centers will each receive funding for three years to boost research capabilities while ensuring the highest quality staff and care for patients. Treatment will also be made available to veterans who are unable to seek in-person treatment through KRI’s partnership with Kindbridge Inc., a telehealth company with the largest network of therapists trained to address gambling and gaming disorders in the US.
- Provide Multi-Year Commitments: To hire staff and build infrastructure that will produce high quality research in the long term, a multi-year commitment is needed. Each center will be guaranteed funding for a minimum of three years to ensure qualified staff can be recruited, trained, and retained.
- Support Multiple Research Centers: The landscape of treatment for gambling disorder in veterans is diverse. By funding multiple research centers, the researchers can create and test treatment modalities in different settings and share knowledge about what works between the centers. This collaboration will exponentially increase the speed, quality, and utility of the research being done.
A leader in digital sports entertainment and gaming, DraftKings is committed to creating inclusive and responsible pathways for people to build, create, imagine, and innovate through the DraftKings S.E.R.V.E.S. program, standing for Service, Equity, Responsibility, Vitality, Entrepreneurship and Sports.
- Service is a key pillar of the program, encompassing the company’s commitment to those who have served in the military. DraftKings provides training in high demand tech skills for current and returning veterans, and their spouses, to help them expand their abilities in their current role or to find meaningful employment, or explore careers in tech, through its Tech for Heroes Program. Since its launch in 2018, DraftKings has hosted 21 Tech for Heroes training classes across six cities and online, with over 500 veterans or military spouses trained, and nearly one $1M raised through the support of its customers who participate in charity DFS contests throughout the year. Additionally, its training program is complemented by a 1:1 career mentoring program for DraftKings employees and the veteran community, in collaboration with American Corporate Partners.
- Responsible gaming is also an important part of the S.E.R.V.E.S. program and DraftKings’ responsible gaming focus is to protect consumers with groundbreaking technology, effective staff training, education and resources for customers, and through the support of evidence-based research, including with world-class organizations like KRI, the International Center for Responsible Gaming, and the Harvard Medical School affiliated Cambridge Health Alliance.
To learn more about DraftKings’ commitment to responsible gaming and to advancing social innovation around the world, please visit DraftKings S.E.R.V.E.S. To learn more about KRI, please visit kindbridgeinstitute.org.
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Canada
High Roller Technologies Signs Letter of Intent with Kindbridge Behavioral Health to Support Responsible Gambling in Ontario
High Roller Technologies Inc., operator of the award-winning, premium online casino brands High Roller and Fruta, announced it has entered into a non-binding Letter of Intent (LOI) with Kindbridge Behavioral Health (Kindbridge) to support its commitment to responsible gambling in Ontario, subject to licensing and regulatory approval.
Through the planned partnership with Kindbridge, High Roller intends to offer eligible Ontario players who choose to self-exclude a confidential pathway to support that helps individuals understand their options and take next steps at their own pace. The experience begins with education and a guided triage process, followed by the option to connect with no-cost peer support and, when appropriate, licensed Canadian clinicians. Using a stepped-care approach, individuals can start where they feel ready and access additional support over time, based on their needs and goals.
“We believe entertainment should always be enjoyed responsibly. Partnering with Kindbridge reinforces our commitment to player wellbeing by ensuring that anyone who may be experiencing challenges with their gambling activity has access to meaningful, professional support. This collaboration reflects our responsibility not only as an operator, but as a trusted brand that puts people first,” said Seth Young, Chief Executive Officer at High Roller.
Kindbridge works with gaming operators across North America to deliver early-intervention programs designed to identify, assess, and support at-risk individuals, including integration with self-exclusion and responsible gaming workflows.
“Building strong, accessible pathways to support is an essential part of effective responsible gambling programs.nOperators are uniquely positioned to assist individuals who may be experiencing distress by helping connect them to appropriate care. We’re proud to work with High Roller to expand access to specialized clinicians and evidence-based resources, supporting healthier outcomes for players and more effective responsible gambling frameworks,” said Daniel Umfleet, Founder & CEO of Kindbridge Behavioral Health.
Seth Young, who currently serves as Chief Executive Officer of High Roller, is a current shareholder, member of the Board of Advisors, and former member of the Board of Directors at Kindbridge.
The post High Roller Technologies Signs Letter of Intent with Kindbridge Behavioral Health to Support Responsible Gambling in Ontario appeared first on Americas iGaming & Sports Betting News.
Brightstar Lottery PLC
Brightstar Lottery Delivers Industry-Leading Sales Force Automation Solution to Ontario Lottery and Gaming Corporation
Brightstar Lottery PLC announced that it has deployed its Sales Wizard salesforce automation tool to the Ontario Lottery and Gaming Corporation (OLG). Brightstar’s powerful, cloud-based Sales Wizard easily integrates with OLG’s central system and equips sales representatives with actionable insights and compelling data to identify lottery retail opportunities and make every retail visit more effective.
“Brightstar’s Sales Wizard is enabling OLG’s sales force with digital access to actionable data while unlocking operational efficiencies so that our sales representatives can make the best use of every retail visit. Sales Wizard is highly configurable so OLG can leverage this product in a variety of ways to meet our evolving business needs,” said Vanessa Theoret, OLG Sr. Director Retail Sales & Account Management.
“OLG joins 24 other lotteries in using Brightstar’s Sales Wizard to help responsibly grow sales. Sales Wizard was designed to be a flexible, convenient tool for lottery sales representatives to work strategically with retailers, providing data, reports, and insights to understand sales trends and optimize as needed,” said Scott Gunn, Brightstar Chief Operating Officer North America Lottery.
Sales Wizard is the industry-leading sales force automation tool that provides sales teams with timely, relevant information and is available in user-friendly mobile apps for greater efficiency in the field. Currently supporting more than 148,000 retailers globally, Sales Wizard provides data and insights on sales, instant ticket inventory, instant ticket facings, point-of-sale equipment and signage, and much more.
Brightstar serves nearly 90 lottery customers and their players on six continents.
The post Brightstar Lottery Delivers Industry-Leading Sales Force Automation Solution to Ontario Lottery and Gaming Corporation appeared first on Americas iGaming & Sports Betting News.
Canada
ComeOn Launches New Marketing Campaign in Ontario
ComeOn Group has launched its new marketing campaign in Ontario. The campaign underscores ComeOn Group’s long-term commitment to sustainable expansion – powered by ComeOn’s proprietary technology and a clear focus on delivering standout, personalized entertainment experiences at scale.
Since entering Ontario in 2022 with its licensed online casino offering, ComeOn Group has steadily built its presence in one of North America’s most competitive regulated markets. In late 2024, the Group reached a major strategic milestone with the launch of its full proprietary sportsbook in the province, expanding its product portfolio and strengthening its position as a full-suite iGaming operator.
The addition of sportsbook enables ComeOn to offer both casino and sports betting within a unified entertainment ecosystem. This expansion aligns with the Group’s broader global strategy to accelerate sportsbook growth, leveraging its in-house platform, trading capabilities, and risk management expertise to scale efficiently across regulated jurisdictions.
To support this next phase of growth in Ontario, ComeOn Group has shifted to an independent media planning model, activating a bold, high-frequency presence across Linear TV, Connected TV (CTV), and Digital channels. This approach reflects the Group’s product-led philosophy- pairing increased brand visibility with a seamless, personalized player journey powered by a robust, in-house technology stack built for performance and scale.
At the centre of the campaign is a series of premium television commercials starring Jeremy Piven, a long-standing ComeOn brand ambassador. Piven’s high-energy presence and authentic connection to sports reinforce the brand’s entertainment-first positioning, bringing ComeOn’s sportsbook experience to life across TV and digital. Produced by ComeOn Group’s internal creative hub, the campaign provides a cohesive creative platform that clearly differentiates the brand in a crowded market.
Efi Peleg, Chief Commercial Officer at ComeOn Group, said: “Ontario is a critical and highly competitive market for us. By shifting to independent media planning and activating a true 360-degree marketing mix, we’re not just increasing awareness – we’re demonstrating the strength of our proprietary platform and our ability to deliver a superior, personalised player experience. Our headline campaign, led by Jeremy Piven, brings our entertainment-first proposition to life and reflects our broader strategy of driving sustainable growth in key regulated markets through differentiated products and data-driven execution.”
The post ComeOn Launches New Marketing Campaign in Ontario appeared first on Americas iGaming & Sports Betting News.
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