Latest News
TrueLayer launches Payouts, a new way for operators to issue instant refunds and withdrawals
TrueLayer, Europe’s leading open banking platform, today announced the launch of Payouts, a new solution to tackle the issues of slow withdrawals and refunds. Payouts is already being used by TrueLayer clients, including the UK’s leading online car retailer, Cazoo, to instantly pay customers when they sell their car via the platform.
Today, customers expect payments that arrive in their account in seconds. The five days it can take for card or Bacs payments to appear frustrates customers and leads to a lack of loyalty. This is made worse when operators, as part of their due diligence, need to verify new user’s payment details and identity before issuing a payout, stopping customers mid-flow and making the process even slower.
Traditional payout methods require managing multiple reports, endless rows of data, and manually tracking each payment, creating inefficiencies, input errors and complaints from customers whose payouts were never issued.
TrueLayer has tackled the issue of fragmented and slow payout processes by combining open banking verification and the fastest payment rails available to ensure players are paid to the right account, right away. The open banking-powered verification process works by matching the name provided by the customer with what’s on file at their bank to confirm the details are correct. Results are returned in seconds. Gone are the days of asking customers to upload bank statements for compliance teams to review, or using micro-deposits that can be cumbersome for users to confirm.
With the player’s details pre-populated and verified, payouts are then automatically issued through TrueLayer’s robust infrastructure, connected to thousands of banks in the UK and across the EU through a simple API integration.
“Businesses today are laser-focused on customer experience, and the post-purchase experience involving customers requesting refunds or users withdrawing their funds, is critical to build loyalty. We built Payouts to take the pain out of these transactions and enable operators to create a compelling value proposition for their entire customer base – withdraw your funds or receive refunds instantly,” commented Murtaza Bootwala, Head of Payments at TrueLayer. “It is designed with iGaming in mind, where customers are growing increasingly frustrated by the poor experiences they have to endure as a result of outdated infrastructure. In 2021 it shouldn’t take days, sometimes over a week, to receive a payment.”
TrueLayer is the only provider that can deliver account verification, powered by open banking, with Payouts to deliver payments for operators that:
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Increase retention and encourage service-switching: granting instant access to funds that settle in seconds, 24/7, without having to go through lengthy verification processes, players get what they want – their money instantly – compared to five days that cards or Bacs can take.
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Eliminate the cost of lost or failed payouts: using bank-verified account information to automate payment setup.
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Remove manual tracking processes: initiating multiple payouts via a single API, removing errors from the whole equation.
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Streamline due diligence: using open banking verification, TrueLayer crosschecks the name provided by the end-user during registration with what’s on file at their bank to confirm that the details entered are correct. This helps businesses to minimise money laundering risk.
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Improve the customer experience: no don’t need to remember account details, or manually fill any forms. With a simple redirect to their bank they can authenticate their account details using fingerprint or Face ID.
“TrueLayer is leading the charge to ensure payments processes that truly work for the customer and the business, ditching outdated methods to deliver the best possible payments experience,” added Bootwala. “By verifying the account details before paying out, you can say goodbye to the days of failed or lost payments, and reduce the strain on customer support. And by offering instant payouts, iGaming operators can build players’ trust and encourage others to switch over to your service.”
The launch of Payouts continues the expansion of TrueLayer’s solutions built on top of its market-leading open banking network in 2021, following the launch of PayDirect in January.
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Alex Oswald
Galaxy Gaming Launches MONOPOLY Blackjack Progressive Across Metropolitan Casinos in the UK
Galaxy Gaming Inc., a leading developer and distributor of casino table games and technology, announced the official UK launch of MONOPOLY Table Games Progressive, starting with the installation of MONOPOLY Blackjack Progressive across premier Metropolitan Casinos in London, including Metropolitan Mayfair, Empire Casino, The Sportsman Casino and Park Lane Club.
This milestone marks the debut of MONOPOLY-branded progressive table games in the UK, bringing one of the world’s most iconic brands to life in the casino pit. Through an exclusive licensing agreement with Hasbro Inc., a leading games, IP and toy entertainment company, Galaxy Gaming is the sole table games licensee for MONOPOLY, enabling the company to deliver innovative experiences that combine the thrill of casino gaming with the nostalgia of the legendary board game.
MONOPOLY Blackjack Progressive introduces a dynamic twist to classic blackjack gameplay. At the heart of the excitement is Mr. MONOPOLY, who randomly selects hands and awards multipliers of up to 10x, keeping players engaged and on the edge of their seats. This progressive feature transforms the legendary title into a fresh, immersive experience designed to captivate both seasoned players and newcomers.
“We’re thrilled to see MONOPOLY Blackjack Progressive debut on casino floors in the UK. This launch celebrates our strong partnership with Metropolitan Gaming and their leadership in bringing this exciting new experience to players in the UK market,” said Matt Reback, CEO of Galaxy Gaming.
“We’re excited to partner with Galaxy Gaming and introduce MONOPOLY Blackjack Progressive to our UK venues. MONOPOLY is one of the most recognisable brands in the world, and this launch reflects our commitment to delivering innovative, premium experiences that surprise and delight our players. Working closely with Galaxy Gaming allows us to introduce fresh, engaging gameplay, enhancing the guest experience and reinforcing Metropolitan’s position as a leader in casino entertainment,” said Alex Oswald, Managing Director at Metropolitan Gaming.
The post Galaxy Gaming Launches MONOPOLY Blackjack Progressive Across Metropolitan Casinos in the UK appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Blaze Gaming
Relax Gaming Announces New Partnership with Blaze Gaming
Relax Gaming has announced a new partnership with Blaze Gaming. The agreement sees Blaze Gaming join Relax’s ever-expanding list of Powered By Relax partners, introducing a diverse portfolio of more than 50 titles to its network of leading operators. This includes an exciting mix of slots, roulette, table games, and virtual casino products, supported by a roadmap of up to six new releases per month.
Blaze Gaming has built a strong and consistent pipeline of high-quality casino content across the full spectrum of game types. Its Bull Trading portfolio, in particular, has generated significant demand across both RNG and live categories, positioning the studio as a leading provider in this fast-emerging genre.
These trading-inspired games bridge the worlds of financial markets and casino entertainment, offering experiences built around price action, volatility and player choice. Blaze Gaming’s content is designed to complement traditional slot portfolios with high-engagement, social-ready gameplay tailored for global audiences.
This latest partnership underscores Relax Gaming’s commitment to offering flexible, global-ready content from studios that push the boundaries of online casino entertainment.
Jennifer Buttigieg, Head of Commercial and Partnerships (Aggregation) at Relax Gaming, said: “Blaze Gaming is a fantastic addition to our Powered By Relax lineup and we are keen to support the next stage of their growth. Strong technical foundations and their distinctive Bull Trading portfolio bring something genuinely fresh to the market, while maintaining the reliability and performance our operator partners expect.”
Keith Goddard, CEO at Blaze Gaming, said: “Relax Gaming’s network gives Blaze instant, seamless access to a trusted global operator base, which is incredibly powerful as our catalogue continues to expand across multiple game formats. What excites us most is the ability to bring a diverse portfolio of genuinely innovative content to a prestigious platform known for quality brands, strong performance and long-term partnerships.
“Working closely with Relax’s highly experienced account management team allows us to scale responsibly, align releases to operator needs, and ensure our content delivers real commercial value from day one. This partnership significantly strengthens our route to market and perfectly supports our ambition to build curated content catalogues for the next generation of casino players.”
The post Relax Gaming Announces New Partnership with Blaze Gaming appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Interviews
Scaling innovation through the launch of Tequity Publishing
Following the announcement of its new publishing vertical and the successful debut of Royal Drop, we sat down with Tanja Bergman, Head of Growth RGS at Tequity, to discuss how this new arm is set to dismantle technical barriers for ambitious studios and why scalability is the new frontier for the ‘Burst Games’ genre.
Tequity has just officially launched its Publishing vertical. What was the primary catalyst behind this move?
The industry is currently in a fascinating place. There is no shortage of creative talent among studios, but there is a massive technical bottleneck. We have seen so many ambitious studios with incredible concepts – especially those moving beyond traditional slots – who have been getting bogged down in terms of getting those concepts out into the marketplace.
The catalyst for Tequity Publishing was simple. We wanted to break down those technical barriers. By handling the infrastructure, distribution, and compliance frameworks, we allow studios to do what they do best, which is build outstanding games. It’s about speed-to-market without compromising on the quality or the vision of their content.
The launch coincides with the release of Royal Drop. How does this game, and the partnership with Mirror Image Gaming and The Fortune Engine, showcase what Tequity Publishing is all about?
Royal Drop is the perfect proof of concept. It’s a collaboration that highlights three important pillars of modern game delivery. You have Mirror Image Gaming bringing that fresh, video-game-influenced Burst Games energy, The Fortune Engine provide the math tools and templates, and Tequity Publishing offers the global scale and distribution pathway.

It shows that when you remove operational friction, you can create a game-first experience that appeals to a new generation of players who want something more interactive than a standard 5×3 reel.
Tequity Publishing offers two models: RGSaaS and RGS-to-RGS. Can you walk us through the strategic benefits of each?
Flexibility is key, because no two studios are at the same stage of their journey. The RGSaaS model is our full-service offering. It’s designed for studios that want to focus 100% on the creative side. We provide the entire infrastructure and publishing framework and it is essentially a business-in-a-box for game creators.
The RGS-to-RGS model is a more streamlined, tech-first approach for studios that already have their own RGS but lack the distribution muscle. It allows them to plug into our growing operator and aggregator network instantly. Both models are built on the same philosophy: helping studios reach parts of the market they otherwise couldn’t access on their own.
You mentioned reaching new generations of players. How does this vertical specifically empower studios to innovate in ways they couldn’t before?
When a studio is concerned about how they are going to integrate with a multitude of different operators or how to navigate complex jurisdictional requirements, they tend to play it safe. They stick to what they know.
By taking that weight off their shoulders, we give them the opportunity to be brave. Studios like Mirror Image Gaming are pushing the boundaries of modern iGaming, taking influences from the video game world. This is exactly what the new generation of players is looking for. We provide the scalability so that these niche, innovative ideas can achieve mass-market impact.
It’s been a busy period for Tequity, following the success of your Originals series and the iBankroll partnership. How does the Publishing vertical fit into the broader Tequity roadmap for 2026?
It’s all part of becoming the ultimate technology partner for the gaming industry. Whether it’s our streamer-friendly Originals or our Bankroll-as-a-Service offering, the goal is to provide scalable, customisable solutions. Tequity Publishing is the natural evolution of that mission. We aren’t only providing the tools anymore, but also the pathway to the player. Looking ahead, you can expect a series of further launches through our three-way collaborations. We’re proving that the barrier to entry for innovation has never been lower.
Finally, for studios looking to scale quickly, what is your main message to them?
Don’t let technical noise drown out your creative signal. If you have a game concept that breaks the mould, you shouldn’t have to spend years building the distribution architecture to get it seen. That’s what we’re here for. We want to help you launch at a speed and scale that matches your ambition, so that you can make a significant splash in the industry.
The post Scaling innovation through the launch of Tequity Publishing appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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