Compliance Updates
Regulator-Issued Sanctions to Gambling companies in Q1 2021 Exceed First Half Total of 2020
A New report from gambling compliance tracker website GamblingIndustryfines.com has tracked over £24m / $33m in gaming operator fines for the first quarter of the year.
The report shows that European and UK gambling regulators Issued more fines to gambling companies in the first quarter of 2021 than they levied in the first half of 2020
Between them, the UK Gambling Commission (UKGC), Swedish Gambling Authority (Spelinspektionen) and the Netherlands’ Kansspelautoriteit issued sanctions to thirteen online and land-based gambling operators in Q1 of 2021 – which included financial penalties and warnings.
The largest financial sanctions so far in 2021 came in March when the UKGC fined online casino firm Casumo £6,000,000 ($8.2M) for breaching anti-money laundering rules and failing to ensure that players were gambling responsibly.
Gambling companies hit by regulatory settlements included White Hat Gaming, Virtual Coin Gaming, Hajper Ltd, ComeOn Sweden, Casinostugan, Hillside Sports, Clockfair, Shaftesbury Casino, Les Croupiers Casino, Double Diamond Gaming.
Key failings by gambling companies fined in 2021 included:
- Anti money-laundering failings
- Social responsibility failing
- For Offering Odds on a Match Featuring Underage Players
- Offering bonuses in breach of local gaming laws
- Failure to prevent Overspending & placing limits on accounts
- Operating unlicensed domains
- failing in identifying customers at risk of gambling related harm
- Not having appropriate Anti-Money Laundering (AML) measures.
The increase in fines & gambling-industry regulations worldwide by governments and regulators could make 2021 a record-breaking year for compliance-related gambling industry fines.
To view detailed information for all fines issued to gambling companies in Q1 2020, see the full Q1 2021 report at Gamblingindustryfines.com.
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Compliance Updates
Digitain Secures Isle of Man iGaming Software Supplier Licence
Digitain has successfully secured an Isle of Man software supplier license.
This reflects the value Digitain has placed on stable institutions, credible oversight and long-term regulatory certainty — evidencing a clear signal that the Island remains a tier-one jurisdiction for serious, long-term gaming technology businesses.
Granted by the Isle of Man Gambling Supervision Commission (GSC), with Cavendish Trust and Digital Isle of Man supporting Digitain throughout the process, the licence further deepens the Island’s regulated supplier base and reinforces the Isle of Man’s proposition: a mature, well-regulated jurisdiction with a collaborative, high-standards approach to doing business.
Digitain is a leading global supplier of sportsbook and gaming technology to operators across multiple regulated markets, supporting both online and retail betting. With more than two decades of industry experience, the company is recognised for its scale, technical capability and enterprise-grade approach — making its decision to secure an Isle of Man licence a strong endorsement of the Island’s regulatory credibility and long-term stability.
Tim Johnston MHK, Minister for Enterprise, said: “Digitain is a significant player in the global iGaming industry, and its decision to secure an Isle of Man licence is a strong vote of confidence in the Island’s regulatory credibility and long-term stability. It demonstrates that the Isle of Man continues to attract serious, enterprise-scale technology providers who value high standards and regulatory certainty. We remain committed to supporting a future-focused iGaming sector that delivers sustainable, long-term economic value for the Isle of Man.”
With more than 20 years as a leading iGaming jurisdiction, the Isle of Man is recognised for proportionate, risk-based regulation, political and economic stability, and strong cooperation between Government, the GSC and industry — a combination that continues to attract high-quality businesses seeking a trusted base for regulated growth.
Shaun Corris, Director at Cavendish Trust, said: “We would like to congratulate Digitain on securing its Isle of Man licence. Supporting Digitain through the licensing process highlighted both the strength of the business and the calibre of the jurisdiction. Digitain’s decision to secure an Isle of Man licence reflects the Island’s continued appeal to established, international iGaming technology providers seeking long-term credibility and stability.”
Aida Vardanyan, Director within the Digitain group said: “The Isle of Man represents one of the most credible and mature iGaming jurisdictions globally and working under the oversight of the Isle of Man Gambling Supervision Commission has reinforced our confidence in the Island as a long-term base for our regulated operations.”
“The licensing process of Digitain’s Isle of Man entity, Blue Whale Limited, was rigorous, transparent, and constructive, reflecting the depth of regulatory expertise and institutional stability that the Isle of Man is known for. Cavendish Trust played a central role in this journey, providing exceptional guidance, regulatory insight, and operational support throughout the process. Their experience, professionalism, and deep understanding of both the jurisdiction and the global iGaming landscape were instrumental in achieving this milestone, and we look forward to continuing our partnership as we grow our regulated business from the Isle of Man.”
The post Digitain Secures Isle of Man iGaming Software Supplier Licence appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Compliance Updates
National Council on Problem Gambling Adopts 1-800-MY-RESET as New National Problem Gambling Helpline Number
The National Council on Problem Gambling (NCPG) announced it has adopted 1-800-MY-RESET as the new National Problem Gambling Helpline number, designed to be memorable and easily accessible for the public. 1-800-MY-RESET is now live and operational to receive calls.
The adoption of the new number strengthens national visibility for the Helpline and supports NCPG’s ongoing network modernization efforts. 1-800-MY-RESET is neutral, non-stigmatizing, and user-defined, signaling that individuals can reach out for support at any point in their relationship with gambling. Calls to 1-800-MY-RESET will connect individuals to the National Problem Gambling Helpline Network, which serves as a single point of access to 24 contact centers across the US, staffed by trained professionals who meet internationally recognized helpline quality standards. The National Problem Gambling Helpline is available 24/7, is free and confidential, and provides support and referrals to local resources.
“Problem gambling support should never be limited to a single moment or a single definition of harm. 1-800-MY-RESET reinforces that the National Problem Gambling Helpline is available at any stage—whether someone is worried about themselves, concerned about a family member, or simply looking for trusted guidance. Making the Helpline number easier to remember is a practical, meaningful step toward reducing barriers to care,” said Derek Longmeier, President of the NCPG Board of Directors.
Nearly 20 million U.S. adults report experiencing at least one indicator of gambling-related harm in the past year, according to NCPG research. As legal gambling continues to expand across the US, NCPG is committed to ensuring help for a gambling problem is always available and accessible. Improving the memorability of the National Helpline number is part of a broader public awareness strategy to mitigate gambling-related harm by educating communities, reducing stigma, and bringing gambling addiction to the forefront of public health efforts nationwide.
“With gambling now more accessible than ever, the National Problem Gambling Helpline is a critical lifeline. Making the number easier to remember helps ensure people across the country can quickly connect with high-quality, confidential support when they need it,” said NCPG Executive Director Heather L. Maurer, MA, CAE.
The post National Council on Problem Gambling Adopts 1-800-MY-RESET as New National Problem Gambling Helpline Number appeared first on Americas iGaming & Sports Betting News.
Compliance Updates
Finland Govt Looks at Whether Scratchcards can be Gifted Again
Finland’s Interior Ministry is examining whether scratchcards might once again be allowed as gifts.
The investigation will consider whether winnings from a scratchcard could be claimed by someone other than the person who purchased the card.
At the start of 2024, scratchcards were brought under mandatory identification rules. Since then, recipients of gifted cards have been unable to redeem any prizes they potentially offer.
Parliament approved a new Lotteries Act in December. At the same time, legislators included a statement urging the government to explore ways to permit scratchcards to be given as gifts.
Christmastime is traditionally the biggest season for lottery scratch card sales in Finland.
The post Finland Govt Looks at Whether Scratchcards can be Gifted Again appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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