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Over $100k worth of free support to problem gamblers

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Gambless first big milestone offers a glimpse into where its users come from and confirms the importance of mhealth support

The release of Gambless, a new mobile app tackling gambling addiction, was announced last September. The app, which is accessible on both iOS and Android devices, offers resources to problem gamblers, including informative articles, a self-care diary, coping-skills exercises, diagnostic tests and an emergency chatbot.
Today, less than 5 months later, Gambless announces to have already given away several hundred free codes, allowing access its psycho-educational resources, amounting to over $120.000.

GEOGRAPHIC DISTRIBUTION
After the initial months of organic growth, at the beginning of December, Gambless decided to start surveying its users about their location and their most frequented gambling operators.
These data was gathered anonymously, and now it gives a better understanding of its userbase: in the past 8 weeks, 27% of registered users came from the United Kingdom and Ireland, 24% from the USA, 12% are Australians, 10% Italians and 5% Canadians. And while there are people registering from all over the world (30+ countries), a handful of countries account for more than 3/4 of its users.

The pie doesn’t aim to give a global picture of the gambling addiction issue, considering that at the moment Gambless is available in just 3 languages (EN, IT and RU). But it offers an interesting vantage point.

THE IMPORTANCE OF MENTAL HEALTH AND MHEALTH
Gambless has been created and developed by the same team of psychologist who designed Mindspa, another mobile app targeting a broader audience on mental health topics. Combined, the two apps count over 250,000 registered users in less than a year, with 000s of positive reviews.
Studies show that problem gambling often overlaps with other issues. 43% of problem gamblers have also alcohol issues, 25% struggle with drugs, 60% have comorbidity with anxiety and depression, and the list goes on. And from its conception, Gambless mission has been to provide prevention and support to problem gamblers, with a holistic approach on mental health.
Gambless aims to address first and foremost the mental health of vulnerable individuals, offering programs covering emotional intelligence, loneliness, stress, jealousy, and features a collection of hundreds of coping skill exercises on feelings like anger, anxiety, resentment, self-distrust, frustration, sadness, guilt, apathy, fear, and so on.
In this context, it is also extremely important that the role of mhealth (mobile health) support.
Smartphones nowadays have a penetration of over 80% in many countries. Thus, thanks to mhealth, treatment and other resources can be accessed more easily, regardless of socio-demographic aspects. Furthermore, support via mobile phone gives that sense of privacy that often prevents problem gamblers from getting the help they need.

GAMBLESS PLEDGE
It is a known fact that only between 1 and 3 percent of problem gamblers get support each year. With the help of technology, there is the opportunity to both increase awareness and create a diverse and more accessible landscape of support options. And Gambless vows to take its active part to this change.

 

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N1 Partners puts Deputy Head Vlad Chernov in the spotlight in N1 Faces

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n1-partners-puts-deputy-head-vlad-chernov-in-the-spotlight-in-n1-faces

Why do some teams scale and grow consistently, while others start losing money as soon as they increase volume — even when working with the same offers and traffic sources? The difference rarely comes down to tools. More often, it’s about how the system is managed: how decisions are made, how responsibility is distributed, and how the team works with partners when performance starts to decline.

In the new episode of N1 Faces, the N1 Partners team introduces Vlad Chernov, Deputy Head of Affiliates. In this interview, Vlad shares how he entered affiliate marketing, what managing a team really means in a fast-moving environment, where money is most often lost during scaling, and what principles help build teams that actually drive growth.

How did you get into affiliate marketing, and when did you realize this was the field you wanted to grow in?

I entered the industry in 2020. Before fully moving into affiliate marketing, I worked in a range of roles — from Customer Support Manager to Operations Director. That gave me a broad understanding of processes, team management, and how the business operates from the inside.

Over time, I became more interested in the affiliate side: how deals are structured, how traffic is driven to casino products, and which sources partners rely on. When the opportunity came to move into affiliate marketing, I quickly realized this was the area where I could develop my skills, work closely with partners, and directly see the impact of my decisions.

What brought you to N1 Partners, and what was the deciding factor?

When I was just starting out in affiliate marketing, I was actively studying the market and consistently following N1 Partners — their positioning, their brands, and the fact that they were always among the top performers. I also paid attention to the team and saw professionals I genuinely wanted to work with and learn from.

The key factors for me were a strong brand portfolio and the flexibility to choose my direction — both in terms of the team and traffic sources. It was also important for me to join a company that values new ideas and supports initiative. I’ve always seen that as a critical part of professional growth.

What’s more challenging in team management: scaling results or developing the team itself?

Scaling results is definitely more challenging.

We operate in a highly dynamic environment where the market changes almost daily. What works today may stop working tomorrow. 

That’s why both we and our partners often find it harder to maintain and grow performance — it requires constant attention to key metrics and the ability to adapt quickly.

At the same time, team development is an ongoing process. We’re continuously looking for ways to streamline workflows, reduce manual tasks, and improve efficiency. We’re also gradually integrating AI into our internal processes to increase both speed and quality.

What qualities define a strong affiliate manager today?

First and foremost — strong communication skills. This is especially critical at the very first touchpoint with a partner. The way you communicate early on often determines whether you’ll even get a response.

Honesty and transparency are just as important. In this industry, building trust is essential because everyone is ultimately working toward shared results.

I would also highlight a deep understanding of analytics. An affiliate manager should go beyond basic metrics like average check or ROAS and understand profitability, traffic quality, and overall campaign efficiency.

And of course — multitasking. It’s unavoidable today. We work with 10+ brands, accept traffic from multiple sources, and constantly test new funnels and hypotheses together with partners.

How does team growth impact the quality of partner relationships, and what’s critical to avoid a drop in service when scaling?

Team growth and the level of expertise among managers form the foundation of everything that follows. We’re very selective in hiring and place a strong emphasis on analytics and understanding traffic sources, as this directly impacts our ability to scale.

As the team grows, processes become just as important as people. It’s essential to have a transparent system in place: clear standards, shared understanding of goals and key metrics, and consistent approaches to working with partners. This ensures stability and maintains service quality even as volumes increase.

At the same time, the level of the team remains critical. Strong specialists set the bar and shape the overall approach. That’s what allows you to scale without losing quality.

What are the most common pitfalls when working with partners, and where do teams usually lose money?

Most losses happen during scaling, when quality starts to drop as volume increases. A typical mistake is choosing the wrong scaling strategy — pushing all ad sets instead of focusing only on those that have already proven performance with strong CTR and EPC on the affiliate side, as well as solid player activity and ROI on the advertiser’s side.

Another key factor is offer selection. Chasing an offer with a 10–15% higher CPA doesn’t always make sense if the conversion rate is lower. In the long run, this directly impacts profitability.

From our side, we focus on selecting offers that perform best in real time for a specific traffic source. We can also provide actual performance proof and help partners secure the most competitive terms available on the market.

How do you build relationships with key partners so they don’t just stay, but grow with you?

I focus on a personalized approach and building trust-based relationships with a long-term perspective.

I’d rather start with a small test, scale gradually, and increase the rate later than run multiple tests and stop working together — even if early results are not ideal. 

We work toward win-win conditions and continuously test new approaches and hypotheses. With the right strategy and offer selection, I’m confident that mutual growth is always achievable.

What helps you stay focused and make decisions under constant pressure?

Prioritization and structured task management are key.

It’s important to assess situations objectively, double-check information, and base decisions on data rather than emotions. Staying calm and focused allows me to work effectively under pressure, adapt quickly, and take responsibility for decisions with confidence.

If you weren’t in iGaming…

I’d likely still be in a related field. One option would be marketing in another industry, where I could apply my experience. Another would be returning to operations, focusing on building and optimizing processes in a high-risk environment.

Either way, I’d want to stay in a fast-paced, high-responsibility environment with challenging tasks — that’s what drives me.

Top-3 Blitz

What mistakes most often prevent affiliate teams from growing?

    1. Choosing the wrong strategy and chasing higher payouts instead of conversion and sustainability.
      Teams often choose offers based on CPA alone, ignoring conversion, even though conversion drives long-term results.
    2. Lack of communication with the manager.
      Teams sometimes stop traffic without notice and draw quick conclusions without investigating deeper. The issue might not be conversion, but something like incorrect postback setup.
  • Mixing traffic from different sources without proper segmentation.
    These flows need to be agreed upon and segmented to maintain quality and properly analyze performance.

What do you look at first when evaluating a partner?

  1. Audience fit and traffic quality.
    The traffic must match our target audience and meet internal profitability benchmarks.
  2. Flexibility and willingness to collaborate.
    The ability to adapt quickly and find win-win solutions is key.
  3. Previous performance.
    I look at historical data, results in other campaigns, and how consistently the partner meets agreements.

What factors most influence traffic profitability today?

  1. Cost of acquisition and player retention.
    It has become harder to both acquire and retain users.
  2. Funnel and landing page optimization.
    Even high-quality traffic can drop off if the funnel is too long or complex.
  3. Continuous campaign optimization and bid adjustments.
    Daily monitoring of metrics and fast adaptation—from both the partner and advertiser side—is critical.

Working with N1 Partners

Partners who want to discuss a launch, tailor conditions to their traffic, or test an offer can reach out to Vlad directly.

N1 Partners is a multi-brand affiliate program and direct advertiser, bringing together 14+ casino and betting brands with strong LTV and Reg2Dep rates of up to 70% across Tier-1 GEOs.

N1 Partners offers competitive terms for top partners, including CPA up to €650-700 and RevShare up to 45%, ensuring stable and scalable performance.

Trusted by 14,000+ partners, N1 Partners stands out for its transparency, flexibility, and focus on long-term partnerships, supported by a strong product portfolio and advanced retention systems.

The post N1 Partners puts Deputy Head Vlad Chernov in the spotlight in N1 Faces appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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N1 Partners puts Deputy Head Vlad Chernov in the spotlight in N1 Faces

Published

on

n1-partners-puts-deputy-head-vlad-chernov-in-the-spotlight-in-n1-faces

Why do some teams scale and grow consistently, while others start losing money as soon as they increase volume — even when working with the same offers and traffic sources? The difference rarely comes down to tools. More often, it’s about how the system is managed: how decisions are made, how responsibility is distributed, and how the team works with partners when performance starts to decline.

In the new episode of N1 Faces, the N1 Partners team introduces Vlad Chernov, Deputy Head of Affiliates. In this interview, Vlad shares how he entered affiliate marketing, what managing a team really means in a fast-moving environment, where money is most often lost during scaling, and what principles help build teams that actually drive growth.

How did you get into affiliate marketing, and when did you realize this was the field you wanted to grow in?

I entered the industry in 2020. Before fully moving into affiliate marketing, I worked in a range of roles — from Customer Support Manager to Operations Director. That gave me a broad understanding of processes, team management, and how the business operates from the inside.

Over time, I became more interested in the affiliate side: how deals are structured, how traffic is driven to casino products, and which sources partners rely on. When the opportunity came to move into affiliate marketing, I quickly realized this was the area where I could develop my skills, work closely with partners, and directly see the impact of my decisions.

What brought you to N1 Partners, and what was the deciding factor?

When I was just starting out in affiliate marketing, I was actively studying the market and consistently following N1 Partners — their positioning, their brands, and the fact that they were always among the top performers. I also paid attention to the team and saw professionals I genuinely wanted to work with and learn from.

The key factors for me were a strong brand portfolio and the flexibility to choose my direction — both in terms of the team and traffic sources. It was also important for me to join a company that values new ideas and supports initiative. I’ve always seen that as a critical part of professional growth.

What’s more challenging in team management: scaling results or developing the team itself?

Scaling results is definitely more challenging.

We operate in a highly dynamic environment where the market changes almost daily. What works today may stop working tomorrow. 

That’s why both we and our partners often find it harder to maintain and grow performance — it requires constant attention to key metrics and the ability to adapt quickly.

At the same time, team development is an ongoing process. We’re continuously looking for ways to streamline workflows, reduce manual tasks, and improve efficiency. We’re also gradually integrating AI into our internal processes to increase both speed and quality.

What qualities define a strong affiliate manager today?

First and foremost — strong communication skills. This is especially critical at the very first touchpoint with a partner. The way you communicate early on often determines whether you’ll even get a response.

Honesty and transparency are just as important. In this industry, building trust is essential because everyone is ultimately working toward shared results.

I would also highlight a deep understanding of analytics. An affiliate manager should go beyond basic metrics like average check or ROAS and understand profitability, traffic quality, and overall campaign efficiency.

And of course — multitasking. It’s unavoidable today. We work with 10+ brands, accept traffic from multiple sources, and constantly test new funnels and hypotheses together with partners.

How does team growth impact the quality of partner relationships, and what’s critical to avoid a drop in service when scaling?

Team growth and the level of expertise among managers form the foundation of everything that follows. We’re very selective in hiring and place a strong emphasis on analytics and understanding traffic sources, as this directly impacts our ability to scale.

As the team grows, processes become just as important as people. It’s essential to have a transparent system in place: clear standards, shared understanding of goals and key metrics, and consistent approaches to working with partners. This ensures stability and maintains service quality even as volumes increase.

At the same time, the level of the team remains critical. Strong specialists set the bar and shape the overall approach. That’s what allows you to scale without losing quality.

What are the most common pitfalls when working with partners, and where do teams usually lose money?

Most losses happen during scaling, when quality starts to drop as volume increases. A typical mistake is choosing the wrong scaling strategy — pushing all ad sets instead of focusing only on those that have already proven performance with strong CTR and EPC on the affiliate side, as well as solid player activity and ROI on the advertiser’s side.

Another key factor is offer selection. Chasing an offer with a 10–15% higher CPA doesn’t always make sense if the conversion rate is lower. In the long run, this directly impacts profitability.

From our side, we focus on selecting offers that perform best in real time for a specific traffic source. We can also provide actual performance proof and help partners secure the most competitive terms available on the market.

How do you build relationships with key partners so they don’t just stay, but grow with you?

I focus on a personalized approach and building trust-based relationships with a long-term perspective.

I’d rather start with a small test, scale gradually, and increase the rate later than run multiple tests and stop working together — even if early results are not ideal. 

We work toward win-win conditions and continuously test new approaches and hypotheses. With the right strategy and offer selection, I’m confident that mutual growth is always achievable.

What helps you stay focused and make decisions under constant pressure?

Prioritization and structured task management are key.

It’s important to assess situations objectively, double-check information, and base decisions on data rather than emotions. Staying calm and focused allows me to work effectively under pressure, adapt quickly, and take responsibility for decisions with confidence.

If you weren’t in iGaming…

I’d likely still be in a related field. One option would be marketing in another industry, where I could apply my experience. Another would be returning to operations, focusing on building and optimizing processes in a high-risk environment.

Either way, I’d want to stay in a fast-paced, high-responsibility environment with challenging tasks — that’s what drives me.

Top-3 Blitz

What mistakes most often prevent affiliate teams from growing?

    1. Choosing the wrong strategy and chasing higher payouts instead of conversion and sustainability.
      Teams often choose offers based on CPA alone, ignoring conversion, even though conversion drives long-term results.
    2. Lack of communication with the manager.
      Teams sometimes stop traffic without notice and draw quick conclusions without investigating deeper. The issue might not be conversion, but something like incorrect postback setup.
  • Mixing traffic from different sources without proper segmentation.
    These flows need to be agreed upon and segmented to maintain quality and properly analyze performance.

What do you look at first when evaluating a partner?

  1. Audience fit and traffic quality.
    The traffic must match our target audience and meet internal profitability benchmarks.
  2. Flexibility and willingness to collaborate.
    The ability to adapt quickly and find win-win solutions is key.
  3. Previous performance.
    I look at historical data, results in other campaigns, and how consistently the partner meets agreements.

What factors most influence traffic profitability today?

  1. Cost of acquisition and player retention.
    It has become harder to both acquire and retain users.
  2. Funnel and landing page optimization.
    Even high-quality traffic can drop off if the funnel is too long or complex.
  3. Continuous campaign optimization and bid adjustments.
    Daily monitoring of metrics and fast adaptation—from both the partner and advertiser side—is critical.

Working with N1 Partners

Partners who want to discuss a launch, tailor conditions to their traffic, or test an offer can reach out to Vlad directly.

N1 Partners is a multi-brand affiliate program and direct advertiser, bringing together 14+ casino and betting brands with strong LTV and Reg2Dep rates of up to 70% across Tier-1 GEOs.

N1 Partners offers competitive terms for top partners, including CPA up to €650-700 and RevShare up to 45%, ensuring stable and scalable performance.

Trusted by 14,000+ partners, N1 Partners stands out for its transparency, flexibility, and focus on long-term partnerships, supported by a strong product portfolio and advanced retention systems.

The post N1 Partners puts Deputy Head Vlad Chernov in the spotlight in N1 Faces appeared first on Americas iGaming & Sports Betting News.

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N1 Partners puts Deputy Head Vlad Chernov in the spotlight in N1 Faces

Published

on

Why do some teams scale and grow consistently, while others start losing money as soon as they increase volume — even when working with the same offers and traffic sources? The difference rarely comes down to tools. More often, it’s about how the system is managed: how decisions are made, how responsibility is distributed, and how the team works with partners when performance starts to decline.

In the new episode of N1 Faces, the N1 Partners team introduces Vlad Chernov, Deputy Head of Affiliates. In this interview, Vlad shares how he entered affiliate marketing, what managing a team really means in a fast-moving environment, where money is most often lost during scaling, and what principles help build teams that actually drive growth.

How did you get into affiliate marketing, and when did you realize this was the field you wanted to grow in?

I entered the industry in 2020. Before fully moving into affiliate marketing, I worked in a range of roles — from Customer Support Manager to Operations Director. That gave me a broad understanding of processes, team management, and how the business operates from the inside.

Over time, I became more interested in the affiliate side: how deals are structured, how traffic is driven to casino products, and which sources partners rely on. When the opportunity came to move into affiliate marketing, I quickly realized this was the area where I could develop my skills, work closely with partners, and directly see the impact of my decisions.

What brought you to N1 Partners, and what was the deciding factor?

When I was just starting out in affiliate marketing, I was actively studying the market and consistently following N1 Partners — their positioning, their brands, and the fact that they were always among the top performers. I also paid attention to the team and saw professionals I genuinely wanted to work with and learn from.

The key factors for me were a strong brand portfolio and the flexibility to choose my direction — both in terms of the team and traffic sources. It was also important for me to join a company that values new ideas and supports initiative. I’ve always seen that as a critical part of professional growth.

What’s more challenging in team management: scaling results or developing the team itself?

Scaling results is definitely more challenging.

We operate in a highly dynamic environment where the market changes almost daily. What works today may stop working tomorrow. 

That’s why both we and our partners often find it harder to maintain and grow performance — it requires constant attention to key metrics and the ability to adapt quickly.

At the same time, team development is an ongoing process. We’re continuously looking for ways to streamline workflows, reduce manual tasks, and improve efficiency. We’re also gradually integrating AI into our internal processes to increase both speed and quality.

What qualities define a strong affiliate manager today?

First and foremost — strong communication skills. This is especially critical at the very first touchpoint with a partner. The way you communicate early on often determines whether you’ll even get a response.

Honesty and transparency are just as important. In this industry, building trust is essential because everyone is ultimately working toward shared results.

I would also highlight a deep understanding of analytics. An affiliate manager should go beyond basic metrics like average check or ROAS and understand profitability, traffic quality, and overall campaign efficiency.

And of course — multitasking. It’s unavoidable today. We work with 10+ brands, accept traffic from multiple sources, and constantly test new funnels and hypotheses together with partners.

How does team growth impact the quality of partner relationships, and what’s critical to avoid a drop in service when scaling?

Team growth and the level of expertise among managers form the foundation of everything that follows. We’re very selective in hiring and place a strong emphasis on analytics and understanding traffic sources, as this directly impacts our ability to scale.

As the team grows, processes become just as important as people. It’s essential to have a transparent system in place: clear standards, shared understanding of goals and key metrics, and consistent approaches to working with partners. This ensures stability and maintains service quality even as volumes increase.

At the same time, the level of the team remains critical. Strong specialists set the bar and shape the overall approach. That’s what allows you to scale without losing quality.

What are the most common pitfalls when working with partners, and where do teams usually lose money?

Most losses happen during scaling, when quality starts to drop as volume increases. A typical mistake is choosing the wrong scaling strategy — pushing all ad sets instead of focusing only on those that have already proven performance with strong CTR and EPC on the affiliate side, as well as solid player activity and ROI on the advertiser’s side.

Another key factor is offer selection. Chasing an offer with a 10–15% higher CPA doesn’t always make sense if the conversion rate is lower. In the long run, this directly impacts profitability.

From our side, we focus on selecting offers that perform best in real time for a specific traffic source. We can also provide actual performance proof and help partners secure the most competitive terms available on the market.

How do you build relationships with key partners so they don’t just stay, but grow with you?

I focus on a personalized approach and building trust-based relationships with a long-term perspective.

I’d rather start with a small test, scale gradually, and increase the rate later than run multiple tests and stop working together — even if early results are not ideal. 

We work toward win-win conditions and continuously test new approaches and hypotheses. With the right strategy and offer selection, I’m confident that mutual growth is always achievable.

What helps you stay focused and make decisions under constant pressure?

Prioritization and structured task management are key.

It’s important to assess situations objectively, double-check information, and base decisions on data rather than emotions. Staying calm and focused allows me to work effectively under pressure, adapt quickly, and take responsibility for decisions with confidence.

If you weren’t in iGaming…

I’d likely still be in a related field. One option would be marketing in another industry, where I could apply my experience. Another would be returning to operations, focusing on building and optimizing processes in a high-risk environment.

Either way, I’d want to stay in a fast-paced, high-responsibility environment with challenging tasks — that’s what drives me.

Top-3 Blitz

What mistakes most often prevent affiliate teams from growing?

    1. Choosing the wrong strategy and chasing higher payouts instead of conversion and sustainability.
      Teams often choose offers based on CPA alone, ignoring conversion, even though conversion drives long-term results.
    2. Lack of communication with the manager.
      Teams sometimes stop traffic without notice and draw quick conclusions without investigating deeper. The issue might not be conversion, but something like incorrect postback setup.
  • Mixing traffic from different sources without proper segmentation.
    These flows need to be agreed upon and segmented to maintain quality and properly analyze performance.

What do you look at first when evaluating a partner?

  1. Audience fit and traffic quality.
    The traffic must match our target audience and meet internal profitability benchmarks.
  2. Flexibility and willingness to collaborate.
    The ability to adapt quickly and find win-win solutions is key.
  3. Previous performance.
    I look at historical data, results in other campaigns, and how consistently the partner meets agreements.

What factors most influence traffic profitability today?

  1. Cost of acquisition and player retention.
    It has become harder to both acquire and retain users.
  2. Funnel and landing page optimization.
    Even high-quality traffic can drop off if the funnel is too long or complex.
  3. Continuous campaign optimization and bid adjustments.
    Daily monitoring of metrics and fast adaptation—from both the partner and advertiser side—is critical.

Working with N1 Partners

Partners who want to discuss a launch, tailor conditions to their traffic, or test an offer can reach out to Vlad directly.

N1 Partners is a multi-brand affiliate program and direct advertiser, bringing together 14+ casino and betting brands with strong LTV and Reg2Dep rates of up to 70% across Tier-1 GEOs.

N1 Partners offers competitive terms for top partners, including CPA up to €650-700 and RevShare up to 45%, ensuring stable and scalable performance.

Trusted by 14,000+ partners, N1 Partners stands out for its transparency, flexibility, and focus on long-term partnerships, supported by a strong product portfolio and advanced retention systems.

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