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Gambless unveils new DHYP awareness campaign

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Gambling harm solution platform Gambless announces today the launch of a new “Don’t Hide Your Pain” (DHYP) awareness campaign against gambling addiction.

The launch of the campaign coincides with the start of the Safer Gambling Week, an initiative brought forward by the Betting and Gaming Council and aimed at promoting safer gambling in the UK and Ireland.

The DHYP campaign will last approx. three months and will cover various aspects of gambling, highlighting the risks involved in such activity.

The campaign aims to prevent gambling harm, conveying its message mainly to younger individuals in Britain and Italy. The two countries, despite being among the first markets to regulate online gambling, share staggering low levels of awareness.

In the UK, it’s estimated that only between 0.6 and 3% of problem gamblers receive treatment. Similar percentages are seen in Italy, where of the 1,300,000 estimated pathological gamblers, only about 12,000 get help each year.

The campaign messages focus on the fact that one does not need to be a problem gambler to suffer gambling harm, thus resonating with a larger audience.

The first batch of promo assets will begin circulating on various social media starting this weekend, putting the spotlight on some of the clear signs of problematic gambling behaviour to look out for, and will be accompanied by the #dhyp hashtag.

Below some comments on the initiative from Gambless CEO, Maurizio Savino:

 

“Why the need of an awareness campaign?

A recent report from the National Gambling Treatment Service confirmed that the awareness on problem gambling in the UK is still very low. It’s estimated that less than 3% of all pathological gamblers receive help. That’s an extremely low figure, even compared to that of alcohol abusers who seek help (15-25%).

Making awareness campaigns about gambling addiction is not easy. It’s a delicate topic and we have seen recently how campaigns can easily face criticisms. However, there is a dire need to do more.

 

“Why borrowing a famous meme’s expression?”

We don’t have the resources of the big charities out there. So, with our small budget, we had to be creative.

Memes are one of the greatest ways of communication of our times. One may dismiss them as silly or shallow – a theory I strongly disagree with. In my opinion memes can be very deep and carry important meanings that one can relate to, stop and think for a couple of seconds. They can raise much more awareness than a distracting storyline.

Memes are also extremely popular among young adults, which are one of the categories at higher risk of gambling harm as well.

 

“What does Gambless do?”

Gambless is a mobile application, the first to provide psychological support to problem gamblers with an innovative and holistic approach on mental health.

Available both on Google Play and App Store, it provides several self-help tools and it offers a number of supportive programs specifically designed by our team of expert psychologists, using various techniques including CBT and Gestalt psychology.

Reception from users has been overwhelming so far. We saw more than 1,000 downloads in just two months since launch, with an upward trend. At current rates we welcome about 1 new gambler each hour through our virtual doors, which are open 24/7.

If these numbers might seem small, one must consider that the UK National Gambling Treatment services help about 9,000 individuals per year, with first appointment waiting times being even over of 104 days for residential treatment. Therefore, such remote services must be taken seriously as an immediate alternative and complementary way of support.

Gambless has the ability to reach many more people in need, with no scalability issues whatsoever. With a bit more awareness and cooperation from the industry, we could really make a difference in the lives of vulnerable individuals.

 

“What’s in store for 2021?”

We want to help as many problem gamblers as possible, so we will continue to raise awareness on the topic, we plan to rollout new languages, and we hope to cooperate with gambling firms and regulators in order to make gambling truly safer.

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Vegangster Becomes First iGaming Platform to Support AI Agent Integration via MCP

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Vegangster has become the first iGaming platform to integrate the Model Context Protocol (MCP), enabling AI agents to interact directly with platform systems in real time.

MCP is an open protocol that gives AI agents a structured way to communicate with software environments, allowing them to understand context, retrieve data, and perform actions on the user’s behalf. Instead of building separate integrations for each use case, MCP standardises how AI agents interact with platform systems, making integrations faster to deploy and easier to scale.

For player support, this means agents can resolve common queries, including deposit status, bonus conditions, and account issues. Instead of routing tickets or escalating requests, agents retrieve live data and resolve queries instantly within a single interaction.

On the operator side, tasks that previously required navigating multiple interface sections or exporting reports can now be handled through plain-language prompts: filtering player lists, reviewing performance figures, adjusting configurations. The practical effect is a shorter onboarding curve and faster execution of day-to-day tasks.

Michael Oziransky, Chief Product Officer at Vegangster, sees this as foundational rather than incremental:

“AI agents interacting with the platform mark a fundamental shift. What we are seeing now are just the most obvious use cases. The real value of MCP is in its flexibility. This opens the door to entirely new ways of operating and building on top of the platform. We are proud to be the first to bring this to iGaming.”

The integration is currently in beta with selected operators, with wider availability planned soon. Early adopters can already move beyond traditional interfaces and begin operating the platform through AI agents.

Press Contact

Romans Kozlovskis

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1spin4win

1spin4win partners with iGP to grow the global reach of its classic portfolio

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For the studio, this collaboration marks another important step toward expanding its network of 1,000+ partners and reinforcing its position on the international stage.

Under the deal, 1spin4win’s portfolio of 200 classic online slots will be added to the Gaming Aggregator’s library of over 12,000 titles from leading providers. These include timeless fruit hits, themed adventures, seasonal releases dedicated to international holidays, and the award-winning Tiger’s Steps Hold and Win.

Built on intuitive, straightforward mechanics, 1spin4win slots are instantly accessible to players of all types, regardless of prior experience. Support for multiple fiat and cryptocurrencies further strengthens their appeal across global markets.

iGP is a full-service provider of B2B iGaming solutions designed to support operator growth in an ever-evolving industry. The company’s digital toolkit includes a GLI-19-certified platform, crypto, turnkey solutions, retail, and more. As part of its product offering, the proprietary Gaming Aggregator bridges the gap between game developers and online casinos via a single API integration.

Jaime Carvajal, Sales Manager at 1spin4win, shared, “At 1spin4win, we’re pleased to welcome iGP into our growing network of global partners. This is a significant milestone for us as we continue to reinforce our presence in our core European market. We hope our classic slots will become a valuable addition to their rich library and resonate with new player audiences.”

About 1spin4win

1spin4win is an established game provider founded in May 2021 by ambitious developers with over 15 years of experience in the gambling industry. Since its inception, the company has expanded its portfolio to include 200 classic online slots, all characterized by quality mathematics, transparent mechanics, and well-balanced gameplay — key factors that drive strong player retention. The studio aims to release an average of four new games each month in 2026 and offers effective promotional tools for casino operators to help them enhance player loyalty.

The post 1spin4win partners with iGP to grow the global reach of its classic portfolio appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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AI Fraud

The AI fraud wars: Slotegrator shows operators how to fight back in new report

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Is there anyone who isn’t using AI to boost results? Sales managers, executives, lawyers, content creators — and, unfortunately, cybercriminals. Slotegrator’s  new downloadable report covers how iGaming brands can protect themselves from the new generation of AI-powered fraud.

Online casinos and sportsbooks have always been a favorite target for cybercriminals.

Fraudsters view bonuses and other welcome offers as an opportunity for free cash. Abusing the offer seems like a victimless crime; they don’t view themselves as thieves, but as modern-day versions of Robin Hood, gaming an unfair system.

And in the age of AI, scammers have new tools at their disposal. Many brands have traditionally relied on stringent KYC measures to weed out potential threats, but even liveness checks can be fooled by a good deepfake. There’s also synthetic IDs to consider — fake identities stitched together using pieces of real data, stolen from real people, often purchased on the dark web.

These are just the techniques the industry is aware of. Once there’s a guaranteed method of screening for deepfakes, scammers will move on to something else; fraudsters are always on the lookout for new strategies. Operators will only figure out what they are in retrospect.

In short, you have to assume that your first line of defense can fail.

So as the fraud landscape changes, you’ll have to change with it.

As cybercriminals find more ways to use AI to sneak through your ID checks and start scaling their operations, you need to focus on AI-powered defenses. AI tools are no longer extras or bonuses; they’re essential features, and need to be treated as such. The problems that casinos and sportsbooks face today simply require a level of processing power that human teams aren’t capable of.

“In the long run, the law of survival of the fittest will apply,” says Slotegrator COO Olga Ivanchik. “Brands that adapt to the new reality by integrating AI tools will survive the same threats that sink their competitors who tried to keep doing things the old way.”

AI tools are already being implemented in adaptive UX, real-time marketing, predictive LTV modelling, and risk management. Slotegrator proposes in a new report that it’s time to center these tools and take their capabilities to the next level so that operators can identify and respond to threats as quickly as they need to.

Slotegrator’s new report breaks down the threats that online casinos face and presents a look at tools they can use to protect themselves. Download the full report here.

Slotegrator

ABOUT THE COMPANY

Since 2012, Slotegrator has been one of the iGaming industry’s leading software and business solution providers for online casino and sportsbook operators.

The company’s main focus is software development and support for online casino platforms, as well as the integration of game content and payment systems.

The company works with licensed game developers and offers a vast portfolio of casino content: slots, live casino games, poker, virtual sports, table games, lotteries, casual games, and data feeds for betting.

Slotegrator also provides consulting services in gambling license acquisition and business incorporation.

ABOUT THE PLAYA

The Playa is a leading iGaming company specializing in AI-powered personalization solutions, enabling operators to deliver tailored player experiences across the full lifecycle — from lobby personalization and acquisition intelligence to VIP insights and retention optimization.

Through advanced behavioral profiling and personalized player recommendations, the company provides iGaming operators with the tools they need to grow, retain players, and maximize revenue.

The post The AI fraud wars: Slotegrator shows operators how to fight back in new report appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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