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European Gaming Congress 2024

Canada

Hawthorne Race Course And PointsBet Open Closest Sportsbook To Downtown Chicago For Fans To Watch-And-Wager, Bet-And-Go

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Hawthorne Race Course and PointsBet have partnered together to open Illinois’ newest retail sportsbook and the closest in-person sports betting destination to downtown Chicago. PointsBet, a premium global sportsbook operator, debuted its mobile app and digital sports betting product in Illinois at the start of the NFL season. The brick and mortar sportsbook at Hawthorne is the first of four Chicagoland locations that the companies will open as Illinois partners, and is a precursor to the premium PointsBet Sportsbook that will be a part of Hawthorne’s historic $400 million casino development, scheduled to open in late 2021 (pending final regulatory approval).

“The next year is going to be action-packed for Hawthorne as we prepare to redevelop the race track into a fully operational casino and premier gaming entertainment destination,” said Tim Carey, president and CEO of Hawthorne Race Course. “And that action starts now with the opening of our new PointsBet Sportsbook. We partnered with PointsBet because they have the best technology and are truly innovative, but also because they put customer service at the forefront, which is critical to our long-term success particularly for the on-site experience.”

The PointsBet Sportsbook at Hawthorne was designed for the new realities of on-site entertainment, featuring a “bet-and-go” lobby with six self-service kiosks as well as a modular “watch-and-wager” sportsbook with ample space for social distancing. The sportsbook has over 60 HD TVs, 20 self-service kiosks, a 3-person betting concierge counter inclusive of a dedicated high denomination wager desk, and a VIP lounge with reserved seating.

“PointsBet has been successful in making a name for itself by offering a personalized mobile sports betting experience with unrivaled speed and ease of use, as well as the most bet types across every game,” said Johnny Aitken, CEO of PointsBet USA. “At the heart of that effort is our passion for live sports and entertainment, and our desire to always put the bettor first. While most stadiums across the country are currently closed to fans, our sportsbook is a place for sports lovers to engage together and share that game day excitement in a safe and responsible manner. We, together with our partner Hawthorne Race Course, are thrilled to provide the Illinois consumer with exactly what they’ve been craving.”

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Jeff Walik, Mayor of the Village of Stickney, wherein Hawthorne is located; and Illinois State Representative Bobby Rita, who was the chief architect of the gaming expansion bill that legalized Illinois sports betting and permitted casino-style gaming at race tracks, placed the ceremonial first wagers. In honor of Hawthorne’s 130 years in business, Walik bet $130 on the Chicago Cubs Run Line vs the Marlins today, while Rita placed a $130 Chicago parlay on the Cubs and White Sox to win today. Any winnings from the wagers will be donated to the Racing Industry Charitable Foundation, which provides health and social services to families in the Illinois horse racing industry.

The PointsBet Sportsbook at Hawthorne is just 10 miles from downtown Chicago, and is the first sportsbook to open on the southwest side of the City. Thoroughbred racing returns to Hawthorne on Friday, October 2nd with weekend racing through the end of the year. The interim sportsbook and racing clubhouse will host wagering while the new Hawthorne Casino is in development, which will feature slots, table games and a state-of-the-art PointsBet Sportsbook, in addition to restaurants, bars and an entirely new grandstand and clubhouse for racing fans. Three more PointsBet Sportsbooks will open at Club Hawthorne off-track betting bars in coming weeks in suburban Crestwood, Oakbrook and Prospect Heights.

PointsBet recently joined forces with the Chicago Bears, designating PointsBet as the famed franchise’s first ever sports betting partner. As a nod to Illinois sports fans, PointsBet is offering the best price in market for all Chicago Bears games this season across both the pregame spreadline and moneyline bet types. The operator also recently announced a partnership with Chicago Bears legend, Devin Hester, highlighting the symbiotic element of Hester’s world-class speed on the field and PointsBet’s unmatched speed and ease of use off it, thanks to PointsBet owning their technology end-to-end and placing an emphasis on an in-house development approach.

As the official, exclusive sports betting partner of NBC Sports, PointsBet will utilize the media giant’s premium television and digital assets to promote the PointsBet brand across Illinois. As part of the agreement, NBC Sports provides PointsBet with year-round, multi-platform media and marketing opportunities across its unmatched portfolio of events, including exclusive multiplatform gameday integrations across NBC Sports Chicago, regional broadcast home to the Chicago Blackhawks, Bulls, and White Sox. PointsBet’s full Spanish-language functionality will reach Hispanic sports fans via Telemundo Deportes and Telemundo broadcast stations.

SOURCE PointsBet

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Canada

NorthStar Gaming Enhances the Customer Experience with Strategic Product Innovations

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NorthStar Gaming Holdings Inc. announced a series of enhancements to its NorthStar Bets online betting platform. The latest product innovations are crafted to elevate and consistently surpass the expectations of NorthStar Bets customers, reinforcing the Company’s position as the definitive premium choice in the gaming industry.

“We are excited to roll out a broad range of product enhancements to our customers. Innovation has always been a core value for NorthStar as we seek to maintain a best-of-breed platform that evolves alongside changing preferences and emerging technologies. We focus on upgrades that will differentiate us in the marketplace, simplify the customer experience, and reinforce our premium positioning,” said Michael Moskowitz, Chair and CEO of NorthStar.

NorthStar’s product innovation strategy can be summarized by two complementary propositions. “Incrementally Better” refers to ongoing, often small-scale improvements aimed at optimizing such attributes as reliability, trust, speed, simplicity, and performance. “Fundamentally Different” means targeting efforts on features or offerings that are highly valued, drive customer loyalty, and set NorthStar apart from competitors.

Product enhancements recently introduced by NorthStar include the following:

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• Strengthened Casino section. A new streamlined navigation simplifies the user experience, while NorthStar’s selection of games and titles has doubled since the start of 2024.

• NorthStar Elite Blackjack. A bespoke branded table crafted to exceed the exacting standards of VIP players, embodying the premium experience that defines NorthStar Bets.

• Sports Insights 2.0. Overhaul of industry-leading sports content vertical with new features, statistics, design, and user experience, launched on NorthStarBets.ca.

• Enhanced Sportsbook.

a. Dynamic Navigation: The latest innovation introduces a feature that streamlines navigation, quickly guiding users to top sports and events, minimizing the steps required to place a bet.

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b. Personalized Prop Bets: An advanced AI-driven algorithm analyzes individual betting patterns to generate customized prop bets that are tailored to each customer’s betting history.

c. Intelligent Parlay Suggestions: This intuitive functionality also appears on the bet slip, where companion bets are offered to enhance single bets, enabling customers to effortlessly create logical parlays at the point of the bet decision.

“Today’s announcement offers a preview of the innovation fueling our 2024 strategy. Our product team is executing an ambitious roadmap that balances incremental advancements with groundbreaking features, all meticulously crafted to elevate the attributes our customers value most-reliability, performance, and simplicity,” said Dean MacNeil, VP of Product & Managed Services at NorthStar.

“As a premium brand, we strategically harness innovation to amplify our appeal to high-value customers, solidifying our distinct advantage in the industry. By consistently enhancing the customer experience, we reaffirm our commitment to delivering a premium service that drives strong customer satisfaction and earns their loyalty.”

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British Columbia Lottery Corporation (BCLC)

IGT Launches its Second Omnichannel Wide Area Progressive Game in Canada, Money Mania Slots

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International Game Technology PLC announced that it recently launched its second omnichannel Wide Area Progressive (WAP) game for Canada, Money Mania slots. The game is currently available on British Columbia Lottery Corporation’s (BCLC) PlayNow.com site and at 22 BCLC-governed casinos throughout British Columbia. IGT is the only supplier in the world to offer omnichannel jackpot games with shared jackpot liquidity across the land-based, online and mobile versions of the games.

“We know our players love the excitement that the Powerbucks games offer, so BCLC is thrilled to launch IGT’s Money Mania – another title that draws upon the same opportunity for cross-channel jackpots. Both BCLC and IGT are passionate about bringing innovative games to players and fueling responsible growth in the industry. We also recognize that BCLC is in a unique position with our ability to offer cross-channel experiences for players. Whether players choose to play Money Mania at the casino or online, we’re confident this is another game they’ll love,” said Dan Beebe, BCLC Chief Operating Officer.

IGT’s Money Mania is a proven multi-level progressive (MLP) game that features player-favorite game mechanics and multiple base-game themes. The game includes a $100,000 top-level “Money Jackpot” and a fast-growing, fast-hitting second-level WAP jackpot – “Mania Jackpot”. With a jackpot-reset value of $4000, the game’s “Mania Jackpot” is designed to hit frequently, especially with land-based, online and mobile gameplay all simultaneously feeding the jackpot meter.

“IGT’s Money Mania omnichannel WAP game is designed to frequently deliver mid-to-large-size jackpots, drive cross-channel gameplay and engage BCLC players online and in casinos. Like Powerbucks, IGT’s Money Mania is at the forefront of jackpot innovation and supports IGT’s commitment to and leadership in omnichannel content and innovation,” said David Flinn, IGT SVP Sales, Canada, South and Central America.

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BCLC was the first gaming operator in the world to offer an omnichannel jackpot game when it partnered with IGT for the 2016 launch of Powerbucks slots. Since then, IGT’s Powerbucks has remained one of the top-performing games in Canada and has minted more than 50 millionaires across the country.

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BCLC

BCLC Launches PROLINE Sportsbook at B.C. Retail Locations

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BCLC has launched PROLINE – a first-of-its-kind digital retail sportsbook – across all B.C. lottery terminals.

PROLINE offers the most popular sports-betting options previously available on BCLC’s Sports Action, as well as other new offerings. In addition to Toto, Oddset 2-outcome, Oddset 3-outcome, money line, point spread, totals and props, single-event betting and dynamic odds will be offered for the first time at retail locations.

“This is an exciting evolution for BCLC and for sports bettors across the province. PROLINE offers an updated and innovative sports betting experience and is the pivotal next step for BCLC in offering exciting new sports products to our valued players,” Dan Beebe, Chief Operating Officer at BCLC, said.

To play, players will have to download the new BCLC PROLINE app on their phone, create their digital bet slips in the app and receive an app-generated QR code, which they can bring to any lottery retail location to scan and receive a printed ticket. As added flexibility, players can also create their PROLINE bets on their laptops or tablets through the PROLINE website.

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BCLC is also planning for other new sports-betting experiences in the months ahead, which will include enhanced betting experiences at B.C. bars and pubs and exciting new offerings at B.C. casinos around the province.

BCLC is the official sports betting partner of the Vancouver Canucks, Abbotsford Canucks, Vancouver Warriors, BC Lions and the 11th Grey Cup, which takes place at Vancouver’s BC Place on November 17.

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