Latest News
United Remote appoints key senior manager to structure sales and international business development
Aggregator and platform United Remote has appointed Jessica Walker to the senior management team to lead on sales and international business development, the latest significant addition to the United Remote management group under CEO and industry veteran Jeremy Fall. Jessica will be responsible for commercial development in present key markets as well as nurturing new territories.
Jessica brings with her extensive experience in igaming marketing and media, having been Head of Media at igaming event producer SiGMA, and prior to that she was Head of News at NEWSBTC and a Producer-Presenter at BloxLive TV, the world’s first DLT & FinTech news network.
Based in Malta, Ms. Walker is responsible for all global business development activities which includes delivery of United Remote’s sales, commercial and B2B customer strategy. She becomes a key member of United Remote’s Executive Management team, to provide strong commercial and sales leadership to the company, thus ensuring the delivery of near-term product needs as well as the longer term business and technology strategy of the company.
United Remote has successfully completed a period of intensive restructuring driven by the need to embrace game-changing innovation which has resulted in major technology and enterprise investments. The organisational culture has been significantly reshaped to provide added-value to operators, with the appointments of Volke Rohde to Chief Financial Officer, Dr. Serafino Vaccino as Head of Legal and DPO, Andreas Rauer Head of Information Security and Internal Audit, Kevin Norville for Human Resources, Joe Griffin as Head of Research & Development, and Daniel Cass at Account Manager, who are now all joined by Jessica Walker in the Sales and Business Development role.
In addition to technology investments and enhancements, United Remote has been adapting the agreements the company previously had put in place, de-risking the entire enterprise, and focusing very particularly on customer protection. Following this period of capacity building, Jessica will be focused on commercial matters that expand the brand franchise of United Remote and will work to maximise opportunities in the rapidly-growing global market.
United Remote has embraced substantial change to streamline new integrations and provide operators profitable real-time data. This is all part of upping United Remote’s service to the iGaming industry and ensuring that the B2B-channel is given priority with an easy-to-use back-end where operators can quickly set up the tools available on the platform. United Remote has carefully assembled a differentiated portfolio of over 2000 entertaining, innovative and unique games that complement their own in-house titles.
Jessica Walker, Sales and Business Development Manager, said: “I look forward to being part of this exciting company’s innovative approach and supporting United Remote’s rapid growth in the marketplace and our strategy is to support our business development going forward by identifying and getting ahead of customer needs and desires.”
Announcing the appointment, United Remote Group CEO Jeremy Fall said: “Jessica Walker is an outstanding appointment for United Remote as we extend the influence of our advanced technologies to operators and partners around the world. I am thrilled to welcome Jessica to United Remote’s senior management team, a highly skilled and experienced woman who will be a key team player in helping us to drive our future development and to achieve our ambitions. Her commitment to United Remote is another mark of confidence in our technology platform and our growth potential.”
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Latest News
When Everyone Sends Hearts, WinSpirit Asked a Different Question
Every February, online gaming platforms look remarkably similar: red-dominated palettes, heart-shaped motifs, and the same “Love is in the Air” promotions. The formula is predictable, the competition intense, and for many players, the seasonal narrative itself has begun to feel hollow.
WinSpirit Casino took a different route. Instead of competing in the same tired Valentine’s language, the brand launched a campaign that embraced a rare player sentiment: a playful eye-roll at clichés. The result — UnValentine’s Day — demonstrates how emotionally intelligent campaigns can drive measurable growth without relying on heavy bonus mechanics.
The Idea
The campaign featured a dedicated landing page with a single interactive mechanic: a poll asking players to vote for the Valentine’s cliché that annoyed them most. Options were framed with gaming metaphors for natural crossover:
-
“Booking a table like catching a Jackpot”
-
“Heart-shaped pizza? Just give me a Wild”
-
“Love songs instead of coin drop sounds”
-
“Love letters without promo codes”
Every participant received 20 Free Spins, positioned as a lighthearted gesture rather than a transactional reward. No complex flows, no heavy mechanics — just a simple, relevant touchpoint.
What the Players Said
Over 5,000 players participated. Key takeaways include:
-
28% voted for “Booking a table like catching a Jackpot”, revealing that for many, Valentine’s Day feels more like a logistical challenge than romance.
-
22% chose “Heart-shaped pizza? Just give me a Wild”, reflecting the gaming audience’s preference for practical rewards over aesthetic gestures.
-
17% picked “Overthinking a spin like it’s a first date”, showing appreciation for humor and acknowledgement of the real player experience.
The remaining 33% were distributed across other options, emphasizing that the dominant sentiments were clear and actionable.
The Impact
During the one-week campaign:
-
+8% player activation frequency
-
+7% overall engagement
-
+5% growth in deposits
-
+4% increase in average bets per player
For a campaign built around a single, simple engagement mechanic with minimal investment, these results highlight a critical insight: emotional relevance can outperform financial incentives. Reactivated players returned for reasons beyond transactional value, and deposit and betting growth suggest emotional engagement can translate into real product behavior.
Part of a Bigger Picture
UnValentine’s Day reflects WinSpirit’s broader strategy of prioritizing emotional resonance over purely promotional tactics. Earlier, the Wish Express holiday campaign invited players, streamers, and partners to write letters to Santa. Over 2,000 wishes were submitted, social reach grew by 169%, and engagement rose 76%. The most memorable moment: WinSpirit covered round-trip flights for a player to reunite with family after eleven years.
Both campaigns — Wish Express and UnValentine’s Day — share a principle: meet players where they actually are. One campaign responded to nostalgic wishes, the other to playful skepticism. Both were rooted in empathy, and both delivered measurable results.
Why the Industry Is Watching
Seasonal, bonus-heavy campaigns are hitting diminishing returns. Acquisition costs are rising, and differentiation in February is structurally challenging. WinSpirit has shown that emotional differentiation is achievable, scalable, and measurable.
The secret isn’t complexity or oversized budgets — it’s insight. Find the emotional undercurrent your audience feels, create a simple way for them to express it, and let the interaction drive brand connection.
Players don’t want more mechanics. They want to feel heard. UnValentine’s Day proves that a single, well-timed question can outperform elaborate campaign architectures.
The post When Everyone Sends Hearts, WinSpirit Asked a Different Question appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Latest News
When Everyone Sends Hearts, WinSpirit Asked a Different Question
Every February, online gaming platforms look remarkably similar: red palettes, heart-shaped imagery, “Love is in the Air” promotions. The formula is familiar, the competition intense — and for a growing share of the audience, the seasonal narrative itself has begun to lose emotional relevance.
WinSpirit Casino chose a different path. Instead of competing within the same seasonal language as everyone else, the brand built a campaign around something players rarely get to express publicly: a lighthearted eye-roll at Valentine’s Day clichés. The result — UnValentine’s Day — is a case study in how emotionally intelligent campaigns can generate measurable product growth without structural dependence on bonus-driven mechanics.
The Idea
The campaign launched a dedicated landing page with a single interactive mechanic: a poll asking players to vote for the Valentine’s cliché that annoyed them most. The options were framed using familiar gaming metaphors, making the crossover feel natural:
“Booking a table like catching a Jackpot” “Heart-shaped pizza? Just give me a Wild” “Love songs instead of coin drop sounds” “Love letters without promo codes”
Participation was acknowledged with 20 Free Spins, framed as a lightweight reward mechanic positioned as a gesture of engagement rather than a transactional incentive. No complex mechanics, no lengthy flows. Just a low-friction touchpoint that felt genuinely relevant to the moment.
What the Players Said?
Over 5,000 players participated. The results reveal more than just a ranking — they offer insight into how players emotionally interpret seasonal rituals.
28% voted for “Booking a table like catching a Jackpot” — the clear winner, confirming that for a significant share of players, Valentine’s Day reads more like a logistics challenge than a romantic occasion.
22% chose “Heart-shaped pizza? Just give me a Wild” — a result that speaks directly to the gaming audience’s core values: practical rewards over aesthetic gestures.
17% picked “Overthinking a spin like it’s a first date” — proof that players appreciate when a brand acknowledges the real texture of their experience, even through humor.
The remaining 33% was distributed across the remaining options — reinforcing the dominance of the leading choice rather than diluting it. For the industry, that’s a useful reminder: the gaming audience is diverse, personal, and pays attention when a brand actually listens.
The Impact
All metrics reflect growth within the one-week campaign period:
+8% frequency of player activation
+7% overall engagement
+5% growth in deposits
+4% growth in average bets per player
For a campaign built around a single, simple engagement mechanic and a low-cost incentive model, the results clearly demonstrate a key insight: emotional relevance can outperform financial motivation in driving short-term audience engagement. The engagement lift reflects reactivated players returning for reasons beyond transactional value. The deposit and betting growth further suggest that an emotional entry point can translate into measurable product behavior.
Part of a Bigger Picture
UnValentine’s Day didn’t emerge in isolation. It reflects a deliberate strategic direction: emotional resonance, rather than promotional mechanics, as the primary driver of engagement.
Earlier this season, WinSpirit’s Wish Express holiday campaign invited players, streamers, and industry partners to write a literal letter to Santa — a gesture of nostalgia in an industry that tends toward hard metrics. Over 2,000 wishes were submitted. Social reach grew by 169%, engagement by 76%. The campaign’s most memorable moment came when WinSpirit covered the cost of round-trip flights so one player could reunite with family members they hadn’t seen in eleven years.
What connects Wish Express and UnValentine’s Day isn’t a tactic — it’s a consistent belief that the most effective brand interactions are the ones that meet people where they actually are. One campaign said: we believe in the power of sincere wishes. The other said: we see you rolling your eyes at the heart-shaped pizza, and so do we. Both are forms of empathy. Both worked.
Why the Industry Is Watching
For operators and marketers tracking the evolution of seasonal engagement, WinSpirit’s approach offers a model worth studying. Bonus-heavy campaigns face diminishing returns. Acquisition costs rise. And in a landscape where every February looks identical, differentiation becomes structurally difficult.
What WinSpirit has demonstrated — in two consecutive seasons — is that emotional differentiation is achievable, scalable, and measurable. The campaign architecture is not complex. The investment is not outsized. What makes it work is the quality of the insight driving it: find the emotional undercurrent your audience is already feeling, create a simple format for them to express it, and let the interaction itself do the brand-building work.
Players don’t want more mechanics. They want to feel that someone is listening. UnValentine’s Day proved that a single well-aimed question — asked at exactly the right moment — can outperform complex campaign architectures.
The post When Everyone Sends Hearts, WinSpirit Asked a Different Question appeared first on Americas iGaming & Sports Betting News.
Latest News
When Everyone Sends Hearts, WinSpirit Asked a Different Question
Every February, online gaming platforms look remarkably similar: red palettes, heart-shaped imagery, “Love is in the Air” promotions. The formula is familiar, the competition intense — and for a growing share of the audience, the seasonal narrative itself has begun to lose emotional relevance.
WinSpirit Casino chose a different path. Instead of competing within the same seasonal language as everyone else, the brand built a campaign around something players rarely get to express publicly: a lighthearted eye-roll at Valentine’s Day clichés. The result — UnValentine’s Day — is a case study in how emotionally intelligent campaigns can generate measurable product growth without structural dependence on bonus-driven mechanics.
The Idea
The campaign launched a dedicated landing page with a single interactive mechanic: a poll asking players to vote for the Valentine’s cliché that annoyed them most. The options were framed using familiar gaming metaphors, making the crossover feel natural:
“Booking a table like catching a Jackpot” “Heart-shaped pizza? Just give me a Wild” “Love songs instead of coin drop sounds” “Love letters without promo codes”
Participation was acknowledged with 20 Free Spins, framed as a lightweight reward mechanic positioned as a gesture of engagement rather than a transactional incentive. No complex mechanics, no lengthy flows. Just a low-friction touchpoint that felt genuinely relevant to the moment.
What the Players Said?
Over 5,000 players participated. The results reveal more than just a ranking — they offer insight into how players emotionally interpret seasonal rituals.
28% voted for “Booking a table like catching a Jackpot” — the clear winner, confirming that for a significant share of players, Valentine’s Day reads more like a logistics challenge than a romantic occasion.
22% chose “Heart-shaped pizza? Just give me a Wild” — a result that speaks directly to the gaming audience’s core values: practical rewards over aesthetic gestures.
17% picked “Overthinking a spin like it’s a first date” — proof that players appreciate when a brand acknowledges the real texture of their experience, even through humor.
The remaining 33% was distributed across the remaining options — reinforcing the dominance of the leading choice rather than diluting it. For the industry, that’s a useful reminder: the gaming audience is diverse, personal, and pays attention when a brand actually listens.
The Impact
All metrics reflect growth within the one-week campaign period:
+8% frequency of player activation
+7% overall engagement
+5% growth in deposits
+4% growth in average bets per player
For a campaign built around a single, simple engagement mechanic and a low-cost incentive model, the results clearly demonstrate a key insight: emotional relevance can outperform financial motivation in driving short-term audience engagement. The engagement lift reflects reactivated players returning for reasons beyond transactional value. The deposit and betting growth further suggest that an emotional entry point can translate into measurable product behavior.
Part of a Bigger Picture
UnValentine’s Day didn’t emerge in isolation. It reflects a deliberate strategic direction: emotional resonance, rather than promotional mechanics, as the primary driver of engagement.
Earlier this season, WinSpirit’s Wish Express holiday campaign invited players, streamers, and industry partners to write a literal letter to Santa — a gesture of nostalgia in an industry that tends toward hard metrics. Over 2,000 wishes were submitted. Social reach grew by 169%, engagement by 76%. The campaign’s most memorable moment came when WinSpirit covered the cost of round-trip flights so one player could reunite with family members they hadn’t seen in eleven years.
What connects Wish Express and UnValentine’s Day isn’t a tactic — it’s a consistent belief that the most effective brand interactions are the ones that meet people where they actually are. One campaign said: we believe in the power of sincere wishes. The other said: we see you rolling your eyes at the heart-shaped pizza, and so do we. Both are forms of empathy. Both worked.
Why the Industry Is Watching
For operators and marketers tracking the evolution of seasonal engagement, WinSpirit’s approach offers a model worth studying. Bonus-heavy campaigns face diminishing returns. Acquisition costs rise. And in a landscape where every February looks identical, differentiation becomes structurally difficult.
What WinSpirit has demonstrated — in two consecutive seasons — is that emotional differentiation is achievable, scalable, and measurable. The campaign architecture is not complex. The investment is not outsized. What makes it work is the quality of the insight driving it: find the emotional undercurrent your audience is already feeling, create a simple format for them to express it, and let the interaction itself do the brand-building work.
Players don’t want more mechanics. They want to feel that someone is listening. UnValentine’s Day proved that a single well-aimed question — asked at exactly the right moment — can outperform complex campaign architectures.
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