Latest News
gamescom 2020: ‘A strong signal in challenging times’
game draws a positive balance after first all-digital gamescom
More than 2 million people worldwide simultaneously view grand kick-off show ‘gamescom: Opening Night Live’
Federal Minister Andreas Scheuer announces start of major games funding programme at gamescom
gamescom 2020 sends a strong signal in challenging times: the world’s biggest games event was successfully implemented in digital form, despite turmoil in the development plans of numerous games studios due to the COVID-19 pandemic as well as a comparatively short planning phase. Millions of players worldwide followed gamescom 2020, which took place in parallel on many digital platforms. The digital concept of gamescom 2020, developed in just a few weeks in collaboration with Koelnmesse and the top gamescom exhibitors, shows the great potential of gamescom for the coming years: many companies participated for the first time this year as official partners; in addition, the fair’s international reach has continued to increase significantly. This is the conclusion drawn by game – the German Games Industry Association, the co-organiser of gamescom.
Jens Kosche, game Executive Board member and Managing Director of Electronic Arts for Germany, Austria and Switzerland, says: ‘Even though the use of games has increased in the last several months, the COVID-19 pandemic is a huge challenge for the international games industry too. Physical events have been cancelled and, in many cases, the development of games also hasn’t continued in the usual manner, with the focus on the safety and health of all involved requiring that thousands of developers work from home. This made it all the more important that gamescom could be held successfully online: it was an anchor in the event calendar and attracted the attention of the community worldwide. I expressly thank all of the partners who, this year especially, have dedicated themselves to the success of gamescom, our most important industry event.’
The special highlight of gamescom 2020 was the show that kicked it off, ‘gamescom: Opening Night Live’. Over two million people viewed the event simultaneously, a fourfold increase from last year’s strong premiere. This makes it one of the top three gaming events worldwide that have taken place online in 2020. The livestreams and events of the approximately 370 official gamescom partners have contributed to its global reach. These included, for example, the ESL One Cologne and the numerous livestreams with influencers from around the world who disseminate the content of gamescom in a wide range of languages. Partnerships with platforms like Twitch and YouTube as well as TikTok and Steam also helped gamescom 2020 reach the community everywhere in the internet.
Felix Falk, Managing Director of game, says: ‘The extraordinary circumstances made gamescom 2020 extremely challenging, yet especially exciting. The digital concept demonstrates how big the international potential of our games event – already the largest in the world – still is. At the same time, however, it has become clear how important the on-site conference, in addition to further digital development, is for the community and the games industry. So, we now have to take our experience from this year and use it to develop the ideal combined on- and offline event for 2021. We’re also especially happy about the political signals that were sent by gamescom 2020. The launch of the major games funding programme announced by Federal Minister of Transport and Digital Infrastructure Andreas Scheuer is historic and marks the start of our race to catch up as a competitive international site for games development. Federal Foreign Minister Heiko Maas’s contribution to the gamescom congress, as well as the Debatt(l)e Royale and the participation of over 200 guests in digital tours, show that, this year too, gamescom remains one of the most important platforms for the exchange between policymakers and the digital generation.’
Further information on gamescom 2020 online participation and international audience can be found here
Next year’s gamescom will be held as a hybrid event in Cologne and on the net from Wednesday, 25 August, to Sunday, 29 August 2021.
About gamescom
gamescom is the world’s largest event for computer and video games, as well as Europe’s largest business platform for the games industry. In 2021, gamescom is planned as a hybrid event to be held on-site and digitally, from Wednesday, 25 August, to Sunday, 29 August. gamescom is jointly organised by Koelnmesse and game – the German Games Industry Association.
game – the German Games Industry Association
We are the association of the German games industry. Our members include developers, publishers and many other games industry actors such as esports event organisers, educational establishments and service providers. As a joint organiser of gamescom, we are responsible for the world’s biggest event for computer and video games. We are an expert partner for media and for political and social institutions, and answer questions relating to market development, games culture and media literacy. Our mission is to make Germany the best games location.
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Latest News
March sports calendar 2026: use Boomerang Partners’ schedule to win in the TIME TO WIN tournament
The halfway point of the TIME TO WIN affiliate tournament, organized by Boomerang Partners, is approaching. Until March 31st, participating teams can complete five types of tasks and accumulate points to gain access to five draws for valuable prizes. The company is offering unique experiences and rewards, thanks to its status as an Official Regional Partner of AC Milan: ranging from a trip to Milan for a top-tier Serie A match against FC Juventus to an exclusive visit to Milanello powered by Clivet, AC Milan’s training ground.
The perfect time to join the TIME TO WIN tournament
Affiliate teams that haven’t yet joined the TIME TO WIN tournament can do so at any time. And right now is the perfect moment to jump in – the March sports calendar is packed with top-tier tournaments. Sports-focused affiliates can leverage this by tackling the task of driving new sports users for brands in Boomerang Partners’ client portfolio. The more points they earn, the higher their chances of qualifying for the prize draws. These prizes include exclusive TIME TO WIN merch packs, official AC Milan jerseys signed by players, a trip to the AC Milan v Cagliari home match, a trip to the AC Milan v Juventus home match complete with exclusive behind-the-scenes access, and an exclusive trip to AC Milan’s legendary Milanello powered by Clivet training base.
Here are just a few examples of promising tournaments for participants in the TIME TO WIN competition:
- March 10-12 and 17-19: UEFA Champions League Round of 16 matches
- March 12-13 and 19-20: UEFA Europa League and Conference League Round of 16 matches
- March 25: The MLB season kicks off with San Francisco Giants v New York Yankees at Oracle Park, the world’s premier baseball league
- March 15-29: The Miami Open, one of tennis’s elite events, takes place
- The NHL and NBA regular seasons are approaching their decisive phases – by the end of March, the playoff picture for many teams should become clearer.
Given that March is packed with sports tournaments, affiliate teams can avoid traffic drops by effectively switching their audience from one competition to another. To do this, they need to encourage migration, for example, from football to tennis by highlighting major tournaments, daily express bets, and simple markets. Successfully managing this helps affiliates reduce churn and retain traffic across sports.
Timing is key during a busy sports season. Therefore, preparation and attention to detail are essential for affiliates. Affiliates can benefit from using performance dashboards to track campaigns by geographical region, device, and traffic type, maintain a content calendar for Pre-, Live-, and Post-event pushes, and regularly review conversion and traffic data to refine audience targeting and offer selection. Interested affiliate teams (especially TIME TO WIN tournament participants) can find more useful tips in the Calendar.
Darina Sharban, Affiliate Team Lead at Boomerang Partners: “We expected a strong start to the tournament, but the level of participant activity has still impressed us. We’re seeing interest across all five task types and are confident the competition for the prizes will be fierce. It’s great that we can offer our affiliate partners such unique prizes, like the trip to Milanello. Good luck to everyone!”
Only ___ days remain until the end of the tournament – it concludes on March 31st. Every day, the participants are racking up more points. Now is the time to make your move.
About Boomerang
Boomerang Partners is a rapidly growing global marketing agency offering a wide range of services. Boomerang Partners is an Official Regional Partner of AC Milan. In 2024, it launched the inaugural Golden Boomerang Awards – a global tournament for affiliate teams. More than 400 affiliate teams participated in the second season of the tournament in 2025. Partners of the Agency launched six new products in 2024-2025, contributing to a nearly 1.5-fold increase in product users.
The agency’s client portfolio contains 10+ brands offering affiliate and entertainment services across 40+ markets in compliance with local regulations. These products provide personalized bonuses and 24/7 multilingual support.
iGaming
Tugi Tark and Narnium Solutions Announce Strategic Partnership to Strengthen Player Support Across Multiple iGaming Brands
Tugi Tark has entered into a strategic partnership with Narnium Solutions, an operator managing multiple online casino brands, to deploy its customer service platform alongside AI-powered support agents across the operator’s portfolio.
Narnium Solutions brings over 15 years of experience spanning casino operations, compliance, payments, marketing, and platform management. As the company continues to expand across both emerging and established markets, delivering scalable and consistent player support has become a key operational priority.
Through this collaboration, Narnium Solutions is integrating Tugi Tark’s platform and AI agents—trained on more than 10 million real iGaming support interactions—to streamline player communication across all brands within a single, unified environment.
A company representative at Narnium Solutions said:
“Partnering with Tugi Tark marks an important step forward for us. We’re excited to introduce an AI-powered chat experience into our ecosystem, strengthening our modern iGaming stack and enhancing player communication across our brands.”
The platform is being used to centralise support operations across the NarniaSlots brand family. Tugi Tark’s AI-driven chat widget is embedded directly into each site, enabling automated handling of player queries while allowing support teams to focus on more complex cases within a shared workspace.
The solution is designed to scale alongside Narnium Solutions’ growing pipeline, which includes upcoming brands such as Lucky Mary and House of Slots, as the company continues to expand its footprint.
Harpo Lilja, CEO of Tugi Tark, said:
“Narnium Solutions operates on a global scale with the kind of multi-brand complexity our platform was built to support. We’re pleased to welcome them on board and to power player support across their entire portfolio.”
The partnership aligns with Narnium Solutions’ broader strategy of building compliant, scalable iGaming operations across international markets. With a centralised support infrastructure and AI-driven capabilities in place, the company is well positioned to deliver consistent, high-quality player experiences as it continues to grow.
The post Tugi Tark and Narnium Solutions Announce Strategic Partnership to Strengthen Player Support Across Multiple iGaming Brands appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Industry News
QTech Games recruits banking and AI leader Jonny Youssef as CTO to drive next phase of its growth journey
QTech Games, the leading game aggregator for emerging markets, has appointed Jonny Youssef as Chief Technology Officer (CTO) to lead the next phase of the company’s technology organisation, innovation and technology strategy as QTech accelerates its global expansion. Jonny will lead the continued development of QTech’s platform architecture and engineering organisation, focusing on scalability, AI-driven capabilities and next-generation tools designed to support operators and content partners across fast-growing markets. Jonny brings more than 20 years of technology leadership experience across banking, fintech, SaaS platforms and AI-driven innovation. His background combines enterprise-scale infrastructure expertise with hands-on experience building and scaling digital platforms and emerging technology systems. Previously, Jonny served as Head of Innovation for Swedbank Group Lending & Payments, where he led digital initiatives across lending, payments, APIs and digital channels within one of the Nordic region’s largest banking groups. He has also held senior technology leadership roles at Entercard Group, overseeing technology infrastructure and mission-critical production environments supporting large-scale payment operations across Nordic markets. Alongside his enterprise leadership experience, Jonny has founded and scaled several technology ventures and digital platforms. As a technology founder and CTO, he has led the design and development of international platforms operating across Europe and Asia, building distributed engineering teams and scalable digital infrastructure.
In recent years, Jonny has contributed to the development of next-generation AI and sustainability technology initiatives, including work with Circular Living and Biotonomy, where advanced AI, IoT and Edge AI systems are used to power intelligent environments, autonomous infrastructure and real-time operational insights. Beyond his commercial initiatives, he is also a board member and early contributor to The AI Community of Sweden, a national innovation network connecting professionals, enterprises and academia to collaborate on AI innovation. At QTech Games, Jonny will focus on strengthening the company’s technology foundations as it continues to scale globally, enhancing AI-driven functionality, automation and analytics capabilities that enable partners to unlock greater value from the platform. He will also oversee QTech’s engineering and technology teams to ensure continued innovation while maintaining the speed, reliability and integration flexibility that have become hallmarks of QTech’s aggregation platform.
QTech Games’ CEO, Philip Doftvik, said: “We’re delighted to welcome Jonny to QTech at an important moment in our growth journey.
“He brings a rare combination of enterprise technology leadership, platform-building expertise and forward-looking innovation in AI and automation. His experience across banking infrastructure, global digital platforms and emerging technology ecosystems makes him uniquely positioned to guide us through its next phase of technological evolution.
“As we continue to expand across emerging markets, Jonny’s leadership will help ensure we remain at the forefront of innovation — delivering scalable infrastructure, AI-driven insights and powerful technology solutions that help our partners grow.”
Jonny Youssef added: “QTech Games has built a strong reputation as one of the most innovative and reliable aggregation platforms serving emerging markets.
“What impressed me most is the company’s focus on speed, simplicity and partner success — combined with a clear ambition to continue evolving the platform through technology. I’m excited to join the team at a time when AI, automation and data-driven capabilities are creating new opportunities to deliver even greater value to operators and game providers.
“My focus will be on strengthening the platform architecture, scaling our technology capabilities with AI and supporting the next phase of QTech’s growth.”
The post QTech Games recruits banking and AI leader Jonny Youssef as CTO to drive next phase of its growth journey appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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