Latest News
Prostrate Travel and Tourism Sector & Legal Restraints to Challenge Growth Even as Casinos Reopen
The “Casinos – Global Market Trajectory & Analytics” report has been added to ResearchAndMarkets.com’s offering.
While the pandemic and lockdowns have largely benefitted the gaming industry, the gambling sector has been less lucky faced with a tepid outlook and a mixed bag of opportunities and challenges. With 74.6% of revenues coming from the offline brick and motor sector, the closure of entertainment centers and casinos as part of the lockdowns imposed in 1st Q 2020 impacted revenues and profitability for companies. The global market for casinos is expected to decline by 10.8% in the year 2020. The abrupt halting of economic activity has pushed businesses across all industries into financial distress. Sudden fall in revenues and profits as a result of demand disruptions has resulted in workforce pruning and layoffs. Unemployment rates have hit never-before highs with the US topping the charts with 12.5% unemployed as a % of total labor force. Social outlook against this background remains grim with households expected witness erosion in wealth. Personal financial outlook, community, economy, job security confidence, purchasing and investment confidence are all tumbling as the human and economic cost of the global pandemic rises. While brick and motor casinos stagnate, online casinos are faring better although limited by lower discretionary spending. The increase in spending is coming largely from gaming addicts and from consumer clusters spending more on online retail and entertainment during the pandemic.
Even as casinos begin to reopen as lockdowns are cautiously eased in countries worldwide, they face the challenge of falling consumer confidence and spending and the still prostrate travel and tourism sector. In Las Vegas for instance which is the gambling Mecca of the world, millions of tourists and visitors make up for the large customer base at casinos. Gaming operators from Macau to Las Vegas are all anticipating a rough restart after gaming properties are allowed to reopen. In Macau, a few gaming properties have reopened but could not see desirable outcomes. In gambling destinations such as Parisian Macao, Venetian Macao, Sands Cotai Central, Wynn Palace, City of Dreams, Galaxy Macau, MGM Cotai, Grand Lisboa, MGC Macau, Star World and Wynn Macau, customer turnover still remains low. During pre-COVID-19 times, each of those casinos attracted around 200 thousand visitors every day. This extreme drop in visitor numbers is due to stringent border restrictions being followed since the month of March. Limited options for transportation and quarantine rules make it difficult for players to visit gambling destinations. With the global economy now in recession, recovery will be delayed further. Although online casinos are well suited for safe indulgence in gambling in the midst of a pandemic situation, this sector is still fledging and is plagued with legality issues. Online casinos are illegal in most parts of the United States and in countries where online casinos are legal confusion over legal boundaries of betting and gambling is a chief restraint to growth. Underdevelopment online funds transfer platforms also adds another layer of challenge to growth. In younger markets like the U.S. and Asian countries where digital prize money disbursement platforms are still underdeveloped, the challenge is bigger and more difficult to overcome. In Europe, the region with a well-developed online and offline gambling infrastructure, casino owners are innovating in digital payments by using digital wallet services to transfer funds to customers.
A return to complete normalcy will begin only after barriers to access gaming destinations are completely removed. The market is projected to reach US$159.3 billion by the year 2027, trailing a CAGR of3.7%. Offline Casinos, one of the segments analyzed in the report, is projected to grow at a 3.4% CAGR to reach US$116.3 million by the end of the analysis period. Few of the factors expected to drive growth in the post pandemic period include migration from cards to crypto currency gambling; continued evolution of online casinos supported by rapid proliferation of mobile devices and growing penetration of smart phones and tablets; development of supplicated gambling apps; growing participation of women in casinos; resurgence in casino tourism; relaxation in gambling regulations and legalization of gambling in several nations given their contribution to national income and development of local tourism.
Key Topics Covered:
I. INTRODUCTION, METHODOLOGY & REPORT SCOPE
II. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
4. GLOBAL MARKET PERSPECTIVE
III. MARKET ANALYSIS
IV. COMPETITION
Companies Mentioned
- 888 Holdings Plc
- Betfair Group Plc
- Boyd Gaming Corporation
- Caesars Interactive Entertainment, Inc.
- Dover Downs Gaming & Entertainment Inc
- Galaxy Entertainment Group Ltd.
- Golden Nugget Atlantic City
- Harrington Raceway & Casino
- Ladbrokes Coral Group Plc
- Las Vegas Sands Corporation
- Mgm Resorts International
- Penn National Gaming
- Sjm Holdings Ltd.
- William Hill Plc
- Wynn Resorts Limited
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Eden Hazard
Ex-Chelsea and Real Madrid hero Eden Hazard joins Stake as global ambassador
Former Chelsea and Real Madrid star Eden Hazard has joined Stake as a global ambassador, as the world-leading sportsbook and casino ramps up preparations for this summer’s historic World Cup.
The 35-year-old Belgian winger enjoyed a glittering career, winning the Champions League, two Premier League titles, two La Liga titles, and two Europa League trophies. Hazard made 126 appearances for Belgium, captaining the national team from 2015 to 2023, and helped his country secure third place at the 2018 World Cup. This year’s tournament, hosted across USA, Canada, and Mexico, will be the largest in history, featuring 48 teams.
Hazard boasts a social media following of over 58 million, including 27 million Instagram, 21 million Facebook, 6.3 million X, and 3.75 million Weibo followers, making him one of football’s most globally recognized stars. He joins Stake’s star-studded roster of ambassadors and will play a central role in fan engagement and awareness campaigns throughout the 2026 football season across digital channels.
Akhil Sarin, Chief Marketing Officer at Stake, said:
“With the 2026 World Cup set to be the biggest football tournament in history, this is a defining moment for fans and brands alike. Eden Hazard is a player who embodies creativity, flair, and big-stage performance – qualities that resonate strongly with our global community.
“Eden’s legacy in world football speaks for itself. He has performed at the very highest level and understands what it means to deliver when the world is watching. As we build towards an unforgettable summer of football, we’re proud to welcome him to Stake as a global ambassador.
“His worldwide appeal and deep connection with fans across Europe, Asia, and beyond make him the perfect addition to our ambassadorial roster as we continue to strengthen Stake’s position as the home of football entertainment.”
Hazard added:
“I’m really excited to be joining Stake at such an important time in the football calendar. The World Cup remains the pinnacle of our sport – the dream every player chases – and I’ve been fortunate enough to experience it on some of the biggest stages.
“Football has given me so many incredible memories, from lifting domestic and European trophies to captaining my country and making lifelong friends along the way. Now, in this next chapter, I can’t wait to engage with fans in new and meaningful ways, sharing insights, excitement, and the pure joy of football together with Stake.
“Football fans worldwide are incredibly passionate, and I’m delighted to collaborate with a brand that truly understands and celebrates that energy while delivering innovative, community-focused experiences. Let’s make the journey one to remember!”
Hazard’s appointment underscores Stake’s ongoing commitment to partnering with world-class sporting icons and delivering premium football entertainment to its global audience.
The post Ex-Chelsea and Real Madrid hero Eden Hazard joins Stake as global ambassador appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Boost Casino
Entain & ZingBrain AI: How Personalized Recommendations Improved the Player Experience on Boost Casino
Boost Casino has teamed up with ZingBrain AI to transform its static, manually curated lobby into a dynamic, personalized game environment. The partnership aimed to enhance player engagement, improve key performance metrics, and reduce ongoing manual management of the lobby.
Working closely, the teams introduced two core personalization features: a Recommendations section on the main casino page and a “Similar Games” pop-up displayed when a player exits a game.
To measure impact, an A/B test was conducted. One group of players continued to see the original lobby, while the other experienced the personalized environment. During the test, Boost Casino observed uplift in both turnover and GGR per player, with a slight increase in the number of unique games played per player. Post-test monitoring confirmed these improvements remained stable over several months, and the recommendation modules gradually became the primary method for players to discover new games.
Collaboration and Implementation
Boost Casino’s main objective was to move away from a uniform lobby layout and provide content tailored to each player. This approach aimed to broaden game exploration, enhance brand loyalty, and improve core revenue metrics.
Through close collaboration, the teams integrated personalization without disrupting the casino’s existing UX. The new sections were strategically positioned to maximize visibility and engagement. Using ZingBrain’s back-office tools, the Boost technical team quickly understood the API structure, personalized outputs, and data requirements. Smooth QA access enabled thorough testing prior to launch.
Despite complex internal architecture and multiple platform dependencies, the integration was completed efficiently and without any critical issues affecting players.
Analytics, including percentile-based analysis and the CUPED method, confirmed the uplift and helped the operator make an objective decision to continue and expand personalization.
Solution Overview
1. Main Recommended Section
This module combines familiar titles players already enjoy with new games tailored to their interests. Each player is assigned a Discovery Score, indicating their willingness to try new games, which adjusts the balance of new vs. known titles. Post-processing ensures recommendations stay fresh and avoid repetition.
2. Similar Games Pop-Up on Game Exit
When players exit a game, a pop-up displays similar titles based on multiple factors: game type, features, theme, volatility, and collaborative filtering. This ensures highly relevant alternatives are presented to each player.
Results Analysis
Due to the volatility of turnover and GGR, results were analyzed using multiple methods: trimming by percentiles, applying CUPED, evaluating median per-player values for long-term players, and checking statistical significance through p-values.
The analysis clearly showed an uplift in turnover and GGR per player, with a modest increase in unique games played. The stability of these results over time validated the positive impact of personalization and supported the decision to expand the initiative.
Expert Commentary
Oleg Smolerov, CPO, ZingBrain AI:
“Personalizing the lobby is a key step for any strong brand. The goals and mindset of the Boost Casino team immediately showed their deep understanding of the topic, which made every stage of the integration fast and seamless — from UX design all the way to evaluating the results. Being able to exchange ideas and test them together with such a strong team is a major driver of success, and I’m confident that we will discover many more effective use cases together in the future.”
Matteo Pacenti, Director of Product Management, Entain Northern and Central Europe:
“Introducing personalization was a major step in evolving the casino experience, and ZingBrain has proved to be the perfect partner. The integration was smooth, the testing rigorous, and the results are clear. The uplift in our core metrics gives us the confidence to expand personalization even further across the product, and we’ll be working closely with ZingBrain to continue to improve the UX for our players.”
Conclusion & Next Steps
The introduction of personalized recommendations has delivered measurable, sustained improvement in Boost Casino’s performance metrics while enhancing the player experience. The success demonstrates that personalization can be implemented quickly, safely, and effectively, even within complex platform architectures.
Looking ahead, both teams plan to expand personalization across additional touchpoints, integrate new real-time signals, and test advanced discovery scenarios, unlocking deeper engagement and creating a continuously evolving, player-centric casino experience.
The post Entain & ZingBrain AI: How Personalized Recommendations Improved the Player Experience on Boost Casino appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
BetVision
Genius Sports Secures Long-Term Global Rights to Svensk Elitfotboll Official Data and Betting Video Streaming
- The expanded collaboration offers official, low-latency video for the highest levels of Swedish football to enhance Genius Sports’ BetVision.
- Genius Sports has created the market for premium, official data to support licensed sportsbooks worldwide.
Genius Sports Limited has broadened its official data collaboration with Svensk Elitfotboll (“SEF”), the regulatory authority for Sweden’s premier soccer leagues, to incorporate official, low-latency video that will enhance its acclaimed BetVision offering.
Genius Sports, via its exclusive partnership with the European Leagues, owns the rights to collect and commercialize official data from the Allsvenskan and Superettan competitions, collaborating with licensed sportsbooks around the world. Now, due to its enhanced collaboration with the SEF, Genius Sports will also obtain low-latency video content.
BetVision revolutionizes live betting by merging live streams with embedded betslips, comprehensive AI-driven player statistics, and micro markets – all in one engaging experience that effectively boosts average stake size, time spent in stream, and player retention.
BetVision includes content from Serie A, Ligue 1, Brasileiro Série A, Dutch Eredivisie, Turkish Süper Lig, UEFA Champions League qualifiers, and many other prominent football tournaments.
The Allsvenskan season for 2026 begins on Saturday, April 4, and continues until November, offering sportsbooks significant content during the summer in addition to the forthcoming World Cup.
This collaboration guarantees that Swedish football content is embedded within the world’s largest sportsbooks, maximizing the league’s commercial presence.
“Our partnership with Swedish football is an important addition to our premium European football offering while helping to connect their competitions with new audiences worldwide,” said Steven Burton, Chief Partnerships Officer at Genius Sports. “The ability to combine highly accurate official data with live video streaming within BetVision creates an unparalleled value proposition for our global sportsbook network.”
“Securing a partner that can manage both our data and betting video streaming rights with such technical expertise is vital for our future growth,” said Henrik Berggren, General Secretary of SEF. “This partnership with Genius Sports provides the long-term stability and global reach we have been seeking. Their investment in our league is a clear signal of the rising prestige of Swedish football, and we look forward to a successful collaboration that brings our game to new audiences worldwide.”
The partnership follows a comprehensive strategic review of SEF’s international data and video rights, carried out in collaboration with its advisor, Commercial Sports Media.
The post Genius Sports Secures Long-Term Global Rights to Svensk Elitfotboll Official Data and Betting Video Streaming appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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