Latest News
YGAM launch ‘Parent Hub’ as university research highlights loot box danger amongst children
National charity, YGAM has joined with research teams from Newcastle and Loughborough Universities to help parents and carers understand the danger of loot boxes, with one young respondent in the Economic and Social Research Council funded project confirming how he spent nearly £500 buying packs of random cards.
The expert insight and advice is being posted on YGAM’s new ‘Parent Hub’ website www.parents.ygam.org. The hub which has been developed thanks to funding received from Lottoland, GVC and Playtech, provides families with the resources, information and activities to help build digital resilience and safeguard children. ‘Parent Hub’ helps explain why children are drawn to purchase loot boxes, ranging from the surprise and suspense of opening a box and the desire to win something rare, to receiving specific items that deliver an in-game advantage or boost their social status.
The research covers the potential harm loot boxes can cause, such as young people’s exposure to and normalisation of gambling style systems, as well as the emotional and financial harm from repeat spending – with one young person telling researchers how he spent nearly £500 in a mobile card game by buying packs of random cards, playing for up to seven hours a day. The advice covers how parents can take important steps to safeguard children, including the use of parental controls and identifying potential signs of harm.
“For some children, the act of opening a loot box is as important as what it contains” explains Dr James Ash, Reader in Technology, Space and Society at Newcastle University, who is leading the research. “Feelings of surprise and suspense lead to the repeat purchase of loot boxes. But this is often short-lived.
“Children and young people have told us how they feel disappointment, frustration, anger, and regret at loot box purchases, yet they are still driven to purchase again. This is concerning, given the deliberate design of these mechanisms – the visual stimulus, the randomised contents, and the very unfavourable odds for unboxing rare items – which can lead to repeat loot box purchases.”
Amanda Atkinson, Head of Parental Engagement at YGAM said the research will help inform and develop the charity’s educational programmes so that all young and vulnerable people are safe from gaming and gambling related harms. She stated: “Certainly the enormous variety of games and in-app purchases that are available can make it confusing for parents to keep on top of safety controls. Through our educational resources, we are focused on providing crucial information to parents so they can identify changes in behaviours and understand the effects this may have on mental and financial wellbeing.”
In collaboration with GamCare, YGAM is delivering the UK’s ground-breaking National Gambling Education and Prevention Programme. Supported by members of the Betting and Gaming Council, the £10 million programme will reach over 3 million young people to raise awareness of the risks of potential gaming and gambling related harms.
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BLAST
Fortnite Championship Series Major 1 Summit heads to Düsseldorf for the first time
Epic Games and BLAST have today announced that the first Fortnite Championship Series (FNCS) LAN of the year is heading to Düsseldorf, Germany for the very first time.
The Fortnite Major 1 Summit will take place live inside the PSD Bank Dome on May 30 and 31, 2026. In the heart of Western Germany, Fortnite will take over the state-of-the-art PSD Bank Dome Arena, home of the Düsseldorfer EG hockey team, for two days of thrilling Fortnite action.
The top duos from all seven regions will battle live to be crowned Fortnite Major 1 Summit champions, take home a share of the $1,000,000 prize pool, and secure a spot at the Fortnite Global Championship later this year.
As one of Europe’s largest gaming markets and a frequent host of international esports tournaments, Germany has long played a central role in the global competitive scene. Located in the country’s most populous state and one of its most connected regions, Düsseldorf provides a fitting backdrop for the first FNCS LAN of the competitive season.
Tickets go on general sale March 2 at 4 AM ET / 10 AM CET on Eventim. More ticket information can be found here: Eventim Fortnite Major 1 Summit
The post Fortnite Championship Series Major 1 Summit heads to Düsseldorf for the first time appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Alex Green Vice President Games at ZEAL
Wunderino Adds ZEAL’s Premium Slots as Partnership Kicks Off
ZEAL Instant Games, part of the ZEAL Group and an online gaming provider, has initiated a new partnership with Wunderino, a prominent online slot brand in Germany. As a part of the collaboration, Wunderino is enhancing its entertainment portfolio with a forthcoming increasing range of ZEAL slots. The initial titles are now active and accessible to players on Wunderino.de.
Increased diversity for gamers – enhanced exposure for premium titles.
The new collaboration brings evident benefits for both firms: Wunderino is boosting its online gaming selection with ZEAL content, further solidifying its status as an innovation-focused provider in the German iGaming sector. Simultaneously, ZEAL Instant Games leverages Wunderino’s robust brand visibility and influence, reaching new audiences.
At launch, well-known titles like “The Bookmaker,” “Treasure Volcano,” and “Vegas Blaze” are included in the first batch of games already offered. The objective is to enhance the portfolio by adding more new games in the upcoming months.
Comments regarding the partnership
“With Wunderino, we are gaining a partner that has stood for entertainment, dynamism, and a strong brand identity for many years,” says Alex Green, Vice President Games at ZEAL. “Integrating our titles into one of the most popular platforms in Germany is another important step in making our portfolio accessible to even more players and driving our strategic expansion.”
Wunderino adds: “ZEAL Instant Games stands for creative content, high quality, and reliable performance – all values that perfectly match our brand,” says Susanne Forsman, Group Chief Gaming Officer at Wunderino. “The new ZEAL slots will help enrich our offerings and provide our users with additional exciting experiences. We are very excited about the joint launch and what lies ahead.”
The post Wunderino Adds ZEAL’s Premium Slots as Partnership Kicks Off appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Hubster AI
Vegangster’s Hubster AI Enables Brands to Launch Without a Single Support Ticket
Vegangster has introduced Hubster AI, a built-in conversational assistant designed to simplify platform setup and daily operations for operators. The tool allows clients to ask practical questions about platform features and receive instant, structured, step-by-step guidance.
Unlike traditional support models that rely on account manager availability and ticket queues, Hubster AI operates 24/7 and supports all major languages. Operators can configure features, adjust settings, and navigate workflows independently—without waiting for working hours.
Hubster AI provides detailed operational guidance across the entire platform, including:
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Player Account Management
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Bonus and promotion setup
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Game and lobby management
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CRM workflows
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CMS and content updates
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Reporting and analytics
Each response delivers clear instructions and, where relevant, direct access to pre-recorded video walkthroughs demonstrating the exact process.
Several brands have already completed onboarding and platform configuration without submitting setup tickets, relying entirely on Hubster AI for operational guidance.
“My idea is to make complex things simple,” said Tatjana Danevica, Product Operations Specialist at Vegangster. “Operators should not deeply need technical expertise or constant support interaction to launch and manage a brand. Hubster AI turns platform knowledge into an always-available guide, removing friction and allowing teams to move.”
Hubster AI forms part of Vegangster’s broader strategy to eliminate the skill barrier in iGaming by turning complex platform knowledge into instant, practical guidance operators can use in real time.
About Vegangster
Vegangster provides a full-stack iGaming platform engineered for speed, scalability, and operator control. Its turnkey and white-label solutions integrate casino content, payments, CRM, compliance, and engagement tools into a single mobile-first system.
Press Contact
Romans Kozlovskis
[email protected]
The post Vegangster’s Hubster AI Enables Brands to Launch Without a Single Support Ticket appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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