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YGAM launch ‘Parent Hub’ as university research highlights loot box danger amongst children

Published

6 years ago

July 21, 2020

Reading Time: 2 minutes

National charity, YGAM has joined with research teams from Newcastle and Loughborough Universities to help parents and carers understand the danger of loot boxes, with one young respondent in the Economic and Social Research Council funded project confirming how he spent nearly £500 buying packs of random cards.

The expert insight and advice is being posted on YGAM’s new ‘Parent Hub’ website www.parents.ygam.org. The hub which has been developed thanks to funding received from Lottoland, GVC and Playtech, provides families with the resources, information and activities to help build digital resilience and safeguard children. ‘Parent Hub’ helps explain why children are drawn to purchase loot boxes, ranging from the surprise and suspense of opening a box and the desire to win something rare, to receiving specific items that deliver an in-game advantage or boost their social status.

The research covers the potential harm loot boxes can cause, such as young people’s exposure to and normalisation of gambling style systems, as well as the emotional and financial harm from repeat spending – with one young person telling researchers how he spent nearly £500 in a mobile card game by buying packs of random cards, playing for up to seven hours a day. The advice covers how parents can take important steps to safeguard children, including the use of parental controls and identifying potential signs of harm.

“For some children, the act of opening a loot box is as important as what it contains” explains Dr James Ash, Reader in Technology, Space and Society at Newcastle University, who is leading the research. “Feelings of surprise and suspense lead to the repeat purchase of loot boxes. But this is often short-lived.

“Children and young people have told us how they feel disappointment, frustration, anger, and regret at loot box purchases, yet they are still driven to purchase again. This is concerning, given the deliberate design of these mechanisms – the visual stimulus, the randomised contents, and the very unfavourable odds for unboxing rare items – which can lead to repeat loot box purchases.”

Amanda Atkinson, Head of Parental Engagement at YGAM said the research will help inform and develop the charity’s educational programmes so that all young and vulnerable people are safe from gaming and gambling related harms. She stated: “Certainly the enormous variety of games and in-app purchases that are available can make it confusing for parents to keep on top of safety controls. Through our educational resources, we are focused on providing crucial information to parents so they can identify changes in behaviours and understand the effects this may have on mental and financial wellbeing.”

In collaboration with GamCare, YGAM is delivering the UK’s ground-breaking National Gambling Education and Prevention Programme. Supported by members of the Betting and Gaming Council, the £10 million programme will reach over 3 million young people to raise awareness of the risks of potential gaming and gambling related harms.

Alona Shevtsova

Sends CEO Alona Shevtsova moderates Global Gaming Expansion panel in Riyadh

Published

5 hours ago

June 25, 2026

Wladimir P.

sends-ceo-alona-shevtsova-moderates-global-gaming-expansion-panel-in-riyadh

Alona Shevtsova, CEO of Sends, will moderate a panel at The Blockchain show on 29^th June, bringing together experts from entertainment, location-based gaming, and content localisation to examine what it takes to build sustainable gaming ecosystems across emerging markets.

The panel, titled “Global Gaming Expansion: Lessons from Untapped Markets,” will structure its discussion across four themes: the growth dynamics reshaping emerging gaming markets; the role of localisation in creating experiences that genuinely connect with new audiences; the infrastructure and communities needed to build gaming ecosystems beyond the game itself; and the lessons and opportunities that will define successful expansion in the years ahead.

Alona Shevtsova plans to frame the discussion around the central challenge for companies looking to expand globally: entering a new market requires far more than bringing an existing product to a new audience. Understanding local cultures, building communities, adapting experiences, and creating ecosystems that allow gaming to grow sustainably are all as important as the product itself.

Alona Shevtsova, CEO of Sends, said:

“The future growth of gaming will come not only from new technologies, but from understanding people — their cultures, communities, and the experiences they want to be part of. Successful expansion will belong to those who can combine global ambition with local understanding.”

The first segment will examine why regions including the Middle East, Africa, and South Asia are becoming increasingly significant for developers, operators, and investors — driven by young audiences, accelerating digital adoption, and new entertainment models creating substantial growth potential. Panellists will explore how consumer preferences differ across markets and what trends among younger audiences are shaping the future of gaming and entertainment.

The third segment will broaden the lens beyond the game itself, exploring the role of location-based entertainment, gaming centres, esports, and experiential destinations in attracting new audiences and building long-term communities. Panellists plan to address how entertainment ecosystems — spanning physical venues, events, and community infrastructure — accelerate gaming adoption in markets where the category is still establishing itself.

Earlier this month, Alona Shevtsova was shortlisted for the 2026 Great British Entrepreneur Awards in the Established Business of the Year category. Her team is also preparing for the Fintech Connect conference in London later this year. Sends will be a leading sponsor of this event.

*Sends is a trade name of SMARTFLOW PAYMENTS LIMITED, registered in England and Wales (Company No.11070048). For more information, visit sends.co .

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