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EGBA Demonstrates Commitment To GDPR With Sectoral Code Of Conduct For Data Protection

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New Code establishes rules and best practices to strengthen data protection in the online gambling sector and is one of Europe’s first sector-specific initiatives to support compliance with the GDPR.

BRUSSELS, 10 June 2020 – The European Gaming and Betting Association (EGBA) has published a Code of Conduct on data protection which establishes dedicated sector-specific rules and best practices to ensure compliance with the EU General Data Protection Regulation 2016/679 and promotes the highest standards of data protection in the online gambling sector.

The Code of Conduct on Data Protection in Online Gambling sets long-term data protection standards for Europe’s online gambling sector and is intended to complement and reinforce the sector’s compliance with the GDPR. The Code is one of Europe’s first ever sector-specific self-regulatory initiatives to support compliance with the GDPR. The Code is part of EGBA’s wider efforts to drive standards in the online gambling sector and is in accordance with the GDPR, which encourages the use of sector-specific codes to support the proper application of its provisions[1].

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The Code introduces specific measures and best practices on:

  • Enhancing portability rights – including rules to enable customers to transfer their personal data from company to company in an easier and secure way (including rules for player account registration, transactions history, marketing preferences, etc).
  • Supporting transparency – specifying what needs to be contained in a company’s privacy policy and which are the possible exceptions to the transparency principle, in view of the specificities of the sector.
  • Protecting against breaches of personal data – online gambling companies are required to introduce a plan to prevent and/or mitigate against breaches of personal data.
  • Establishing VIP accounts – how companies should establish player accounts for “VIP” customers in a way which respects privacy and the use of personal data.
  • Safer gambling – how companies should balance a customer’s privacy rights against the need to protect them from problem gambling.
  • Direct marketing – guidance on how to protect customer data during direct marketing and to prevent self-excluded customers from receiving direct marketing.
  • Detecting fraud – measures to prevent fraud and ensure data is used to comply with applicable laws.

All EGBA members will adhere to the Code and it is also open for signature to other online gambling companies licensed in the EU/EEA. Compliance with the Code will be monitored by an independent third-party monitoring body.

In line with the requirements of the GDPR, the Code has now been submitted to the Maltese Data Protection Authority for formal approval of the Code’s compliance with GDPR. This is a process which involves data protection authorities in other EU countries, and the European Data Protection Board, and can last between 18-24 months.

“On the 2-year anniversary of the GDPR, issues around data protection, privacy and the use of personal data are still a concern for many European citizens. That’s why we’re pleased to introduce this new code which demonstrates the online gambling sector’s commitment to protecting the personal data of our 16.5 million customers and supporting the success of the GDPR. We’re pleased to be one of Europe’s first industry sectors to introduce a self-regulatory code which supports compliance with GDPR. Data, and how it is used, is playing an increasing important role in how citizens and business interact online – and the online gambling sector is no different. This code outlines how online gambling companies should ensure their customers understand how their personal data is being used and provides important guidance on how companies should use personal data in their interactions with customers, including how they identify and address problem gambling behavior in their customers.” – Maarten Haijer, Secretary General, EGBA.

[1] Article 40, General Data Protection Regulation 2016/679.

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Compliance Updates

EGBA boosts regulatory monitoring with compliance workspace Letzz

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The European Gaming and Betting Association (EGBA) is pleased to announce a partnership with Letzz, an AI-powered compliance workspace designed for online gambling, to modernise regulatory monitoring and enhance strategic compliance across Europe’s fragmented online gambling landscape.

Through this partnership, EGBA will implement Letzz‘s AI-powered tool to enhance its own regulatory monitoring capabilities. Launching this week, the Letzz platform offers operators real-time, expert-validated insights and automated regulatory news scanning, creating a single, reliable source of information for compliance management.

“We are committed to promoting the highest standards of compliance across Europe’s online gambling sector,” said Maarten Haijer, Secretary General at EGBA“With 27 countries in the EU, each with their own gambling laws and a myriad of requirements, accessible tools like Letzz can help both associations like EGBA and operators better understand the complex landscape of regulatory obligations.”

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“We founded Letzz with the belief that compliance should be a competitive advantage, not just a necessity,” said Daniel Gambin, Co-Founder and CEO at Letzz“Our partnership with EGBA allows us to bring this vision to a wider audience of operators who share our commitment to excellence in regulatory compliance. By transforming compliance from a challenge into a strategic business asset, we’re helping operators stay abreast of the latest regulatory changes.”

The collaboration reflects EGBA’s commitment to promoting a well-regulated online gambling market with the highest compliance standards.

 

Source: egba.eu

The post EGBA boosts regulatory monitoring with compliance workspace Letzz appeared first on European Gaming Industry News.

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Compliance Updates

BETER joins the Esports Integrity Commission

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Fast betting content, data and live streaming provider becomes a Tier 1 Anti-Corruption Supporter to the Esports Integrity Commission helping drive match-fixing and fraud out of the industry

BETER, the award-winning provider of fast betting content, data and live streaming for esports and sports, has joined the Esports Integrity Commission (ESIC) as a Tier 1 Anti-Corruption Supporter.

As a member, BETER will assist the ESIC in identifying and investigating suspicious betting activity while also supporting the Commission’s wider goal of combating match fixing and betting fraud across the esports industry.

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BETER is well placed to support the Commission, given its standard-setting approach to ensuring integrity across its fast-betting products and solutions.

As part of its supporter role, BETER will contribute to ESIC’s monitoring and intelligence functions, actively cooperating in the detection and investigation of suspicious betting activity. This includes visibility across its flagship ESportsBattle tournaments, delivering over 36,000 monthly esports events that are thoroughly monitored 24/7 by BETER’s Integrity team. .

The Integrity team ensures that all of BETER’s in-house events are conducted to the highest standards. This is achieved through rigorous e-learning sessions for all athletes participating in its contests, a 24/7 whistleblowing platform, the Integrity BOOTCAMP program, a comprehensive reporting system, partnerships with law enforcement agencies and sporting bodies/federations, and more.

Thanks to this robust integrity ecosystem, only 0.01% of events have been flagged for investigation as suspicious over the past 12 months.

Andrii Nekrutov, Chief Integrity Officer at BETER, said: “BETER’s strict measures and strong commitment to fair play principles in our ESportsBattle tournaments provide us with the qualities needed to be a strong and reliable member of the Esports Integrity Commission.

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“We are one of the most experienced esports betting content providers with educational programs and approaches that are unrivalled when it comes to integrity and fairness.

“The team looks forward to working with the Commission to improve the esports ecosystem by eradicating match-fixing and bolstering principles of fair play. We have done a great job of this with our esports tournaments and believe we can help do the same for the wider industry.”

Stephen Hanna, Chief Executive Officer at the Esports Integrity Commission, added: “BETER’s membership to the Esports Integrity Commission is a testament to the company’s alignment with our mission to uphold and promote the highest standards of integrity, transparency and fair play within the global esports ecosystem.

“By becoming a member, BETER joins a growing community of industry leaders dedicated to fostering a safe, transparent and sustainable future of esports.”

The post BETER joins the Esports Integrity Commission appeared first on European Gaming Industry News.

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Compliance Updates

Vixio Launches Vixio Workspace: A Transformative Regulatory Management Tool

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New Tool Turns Vixio’s Regulatory Intelligence Into Auditable, Actionable Steps

Vixio, a leading provider of regulatory intelligence solutions, is excited to announce the launch of Vixio Workspace, a new regulatory management tool designed by compliance professionals, for compliance professionals. Vixio Workspace introduces a new intuitive workflow capability into Vixio’s regulatory intelligence platform, helping to transform Vixio’s world-class regulatory intelligence into actionable steps.

Compliance teams currently face multiple challenges when managing actions from regulatory change. Hours are spent juggling multiple disparate systems, from spreadsheets to emails and project management tools. This can cause errors and team misalignment between already siloed departments, meaning teams may miss actions or critical regulatory updates.

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The average compliance professional spends 70% of their time, and in some sectors up to 95% of their time, on reactionary administrative tasks rather than strategic guidance. Furthermore, with 85% of compliance leaders reporting that compliance requirements have become more complex in the past three years, and 77% reporting that compliance complexity has negatively affected company growth drivers, now, more than ever, compliance teams need a solution to bring calm to the chaos of compliance complexity.

Vixio Workspace aims to address the challenges faced by compliance teams by fusing regulatory intelligence and workflow capability together, which means teams will never miss action items from critical regulatory updates.

“After two decades of providing comprehensive regulatory intelligence, we’re excited to add to Vixio’s core offering by turning that intelligence into action,” Mike Woolfrey, CEO of Vixio, said, “We’ve spent hours listening to our customers’ compliance challenges and designed Vixio Workspace so that users can see global regulatory updates, track their progress to implementation, and document everything for easier attestation, rather than using siloed systems that can slow that process down. With Vixio Workspace, complexity in compliance doesn’t have to mean complicated.” 

Vixio Workspace’s streamlined platform combines regulatory intelligence with task management, eliminating the need for cumbersome copy/paste processes and tracking with spreadsheets. Furthermore, unlike other compliance SaaS software, Vixio Workspace doesn’t require any IT integration, allowing instantaneous adoption.

This new feature is available now and enhances Vixio’s existing RegTech platform, which provides essential regulatory intelligence to navigate the complex regulatory landscape.

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Key features of Vixio Workspace include:

  • World-class regulatory intelligence: Regulatory intelligence with unparalleled precision – precision is achieved through AI capability and a global team of expert regulatory analysts
  • Checklists: Use checklists, integrated with precision-driven regulatory intelligence, as a single source of truth to action and track compliance initiatives
  • Real-time dashboard: A single panoramic view of everything in one place, and real-time status of tasks and projects
  • Task management: Create and allocate tasks in seconds with the ability to manage compliance team priorities
  • Real-time data: This can be used for risk/compliance committees and meetings
  • Attestation: A single repository to capture attestation across the business for multiple compliance use cases
  • Chat function: Speeds up communication within compliance teams and the wider business
  • User management: Role-based user management and permissions for security and audibility
  • Audit trail: A digital audit trail which tracks discussions between collaborators and minimises the need for confusing email trails
  • Easy file uploads: Use for evidence submission and Vixio Workspace as a single repository for supporting documents

Vixio will host an official launch event for Vixio Workspace at The Haymarket Hotel in London on April 29th at 3 PM, where attendees will be among the first to see the tool in action.

Today’s launch underscores Vixio’s commitment to collaborating with clients to implement innovative solutions that address pressing compliance challenges.

The post Vixio Launches Vixio Workspace: A Transformative Regulatory Management Tool appeared first on European Gaming Industry News.

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