Compliance Updates
Sweden: Expanded Credit Ban & New Supervisory Actions
The Swedish Parliament (Riksdagen) has adopted an expanded credit ban under the Gambling Act (2018:1138). The amendments enter into force on 1 May 2026, with no transitional period.
Key consequences include:
• A de facto credit card ban for gambling as license holders and agents are prohibited from permitting or facilitating gambling financed through any form of credit.
• The prohibition also covers alternative credit arrangements (e.g., personal loans or similar financing solutions) where the use of credit becomes known to the operator, e.g. through KYC or duty of care interventions. License holders are required to have procedures in place regarding the actions to be taken in cases where they become aware that a customer is using credit to finance their gambling
• Operators must actively inform customers of the credit restrictions, for example in connection with deposits.
Swedish Consumer Agency Report – Review of Withdrawal Practices
On 24 February 2026, the Swedish Consumer Agency published a report assessing gambling operators’ withdrawal restrictions and terms.
The review identifies three key areas of concern for the current online gambling market:
Vague and discretionary wording
Terms including expressions such as “at our own discretion” or references to a “non-exhaustive list” limit predictability for consumers. Such formulations may create a significant imbalance between the parties and risk being deemed unfair.
Excessive verification requirements
Some license holders require extensive documentation at the withdrawal stage, including notarised copies of passports. Complaints show that these requirements are often applied only at payout, resulting in delayed withdrawals or frozen accounts. The authority emphasises that verification measures must be risk-based, proportionate, and not impose unnecessary barriers.
Insufficient transparency regarding withdrawal terms
In certain cases, minimum withdrawal thresholds, wagering requirements, or administrative fees are applied without being clearly disclosed in the terms and conditions. Referring consumers to external sources for key withdrawal rules reduces transparency and may render such terms unfair.
While the report does not have binding legal effect as such, it provides a clear guidance on the the Swedish Consumer Agency’s expectations and the likely direction of future supervisory assessments.
Supervisory Developments
In the early months of 2026, the SGA has initiated a number of supervisory cases.
Supervisory matters are currently initiated and/or pending in the following areas:
• 9 cases concerning B2C license holders’ compliance routines for verifying their cooperation partners, including ensuring that B2B partners hold the required permits, and the internal procedures governing such controls.
• 3 ongoing AML cases.
• 1 ongoing RG case.
• 2 supervisory cases directed at B2B permit holders regarding the provision of gambling software to entities other than licensed B2C operators.
• Additional cases relating to physical lotteries, compliance with information obligations in bingo halls and vessels in international traffic.
The post Sweden: Expanded Credit Ban & New Supervisory Actions appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Compliance Updates
KSA Completes Its Investigation Into How Minors Could Still Gamble Online Despite Age Restrictions
The Dutch Gambling Authority (KSA) has completed its investigation into how minors could still gamble online despite age restrictions. The investigation shows that it is virtually impossible for minors to gamble with legal gambling providers.
Minors are not allowed to gamble in the Netherlands. When age verification is circumvented, it is primarily done via accounts belonging to adult family members and friends. However, the KSA received reports that it was possible for minors to create accounts with legal online gambling providers and launched an investigation in 2025 as a result.
The study examined the registration process at online gambling providers, with a specific focus on identity verification and bank account verification. Transaction data requested from banks allowed for a more in-depth investigation into potential shortcomings.
The investigation shows that there are virtually no serious irregularities. However, in a very limited number of cases, players were able to use another person’s bank accounts or link their own bank account to another player’s account. This could occur almost exclusively in situations where people have exactly the same initials.
Discussions with online gambling providers revealed that they did not have an immediate solution for this. The KSA notes that such a solution is now available and will engage in a technical session with the online providers to discuss what the KSA expects from the sector in this regard. The KSA will also share its recommendations with the online gambling providers at a later date, and these guidelines will be incorporated into the Wwft guidance.
Michel Groothuizen, Chairman of the Board of the Dutch Gaming Authority, said: “The KSA is deeply concerned about minors gambling. Fortunately, it appears that this hardly ever occurs among licensed providers, but we do have clear indications that it is happening nonetheless. This is likely on the illegal market. Illegal providers often apply no or low standards for age verification and advertise specifically targeting this young demographic, for example via TikTok. This is extremely harmful, and the KSA is therefore working hard to combat the illegal supply. We are also placing a stronger focus on educating minors to make them aware of the risks of gambling.”
The post KSA Completes Its Investigation Into How Minors Could Still Gamble Online Despite Age Restrictions appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
AGCO
Platipus Gaming secures Ontario supplier licence
Platipus Gaming has obtained a supplier licence in Ontario, Canada, clearing the company to provide gaming content to licensed operators in the province.
The licence brings Platipus under the oversight and technical standards required in Ontario, with the company positioning the approval as part of its broader focus on regulatory alignment and responsible product supply.
A spokesperson from the Legal Department commented:
“We are pleased to receive our supplier licence in Ontario and to make our gaming content and solutions available. Following a comprehensive application process, we can now formally present this achievement as part of our regulated market presence.”
Viktoriia Andreasen, Head of Marketing, added:
“Ontario stands out as a well-structured and highly organised jurisdiction. It represents an important regulated market with strong operational standards”.
The company said the approval supports its “compliance-by-design” approach, where regulatory requirements are integrated early in product development, and that operating under Ontario’s framework can help support entry into other regulated markets that reference Ontario standards.
The post Platipus Gaming secures Ontario supplier licence appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
AGCO
Platipus Secures Ontario Supplier Licence
Platipus Gaming has officially obtained a supplier licence to operate in the province of Ontario, Canada. This licence allows the company to provide gaming content to licensed operators in the province and represents a significant milestone in Platipus’ ongoing focus on regulatory alignment, operational consistency, and responsible product supply.
Importance for Operators
For Ontario-licensed operators, partnering with a licensed supplier like Platipus ensures that content is delivered in line with AGCO requirements. This reduces the need for additional regulatory assessments and supports smoother integration of third-party content into licensed operations. All products are designed and supplied with responsible gambling and player protection in mind, adhering to the technical and operational standards required by the Commission.
Strategic Significance for Platipus Gaming
The Ontario licence is a reflection of Platipus’ compliance-by-design philosophy. Regulatory considerations are integrated early in the development process, rather than being addressed as a final checkpoint. This approach ensures that products, processes, and operational structures are prepared for regulated environments from the outset.
Operating under AGCO also positions Platipus to engage with other regulated markets where Ontario standards are often referenced as benchmarks. The licence supports the company’s long-term goal of maintaining consistent product quality, operational reliability, and responsible content supply across multiple jurisdictions.
Company Perspectives
A spokesperson from the Legal Department commented: “We are pleased to receive our supplier licence in Ontario and to make our gaming content and solutions available. Following a comprehensive application process, we can now formally present this achievement as part of our regulated market presence.”
Viktoriia Andreasen, Head of Marketing, added: “Ontario stands out as a well-structured and highly organised jurisdiction. It represents an important regulated market with strong operational standards”.
Ontario supplier licence confirms that Platipus can deliver content in one of the world’s most tightly regulated iGaming markets, with all technical, operational, and compliance requirements addressed.
This milestone represents more than a geographic expansion. It signals that Platipus Gaming has structured processes, robust governance, and a compliance-focused development approach, supporting sustainable regulated operations and long-term market participation.
The post Platipus Secures Ontario Supplier Licence appeared first on Americas iGaming & Sports Betting News.
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