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Tennis Integrity Unit Briefing Note: January – March 2020

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Increase in first quarter match alerts linked to suspension of tennis 

Between January and 22 March 2020 the TIU received a total of 38 match alerts through its Memorandums of Understanding with the regulated betting industry. This compares to 21 alerts for the same period in 2019, a year in which the fewest alerts were recorded since data was first published in 2015.

The increase of reported matches in the first quarter of 2020 is an indication that the entry levels of professional tennis were deliberately targeted by corruptors, as the sport moved towards suspension due to the Coronavirus pandemic. In anticipation of heightened integrity concerns when tennis resumes, the TIU, in conjunction with the governing bodies of tennis, is developing an education and awareness campaign to inform and support players, officials and tournament staff. Further details will be announced in due course.

TIU match alert policy

  • every alert reported to the TIU is recorded, assessed and followed up as an indicator that something inappropriate may have happened.  It is important to appreciate that an alert on its own is not evidence of match-fixing;
  • there are many reasons other than corrupt activity that can explain unusual betting patterns, such as incorrect odds-setting; well-informed betting; player fitness, fatigue and form; playing conditions and personal circumstances;
  • where analysis of a match alert does suggest corrupt activity, the TIU will conduct a full, confidential investigation.

New CEO joins the TIU

Jonny Gray became the first Chief Executive Officer of the TIU when he joined the organisation in mid-February. A former Colonel in the British Army and senior partner with Control Risks, he will be responsible for implementing the integrity recommendations of the Independent Review Panel, which include the establishment of a new, independent integrity organisation with a separate legal personality.

TIU Education update; Australian Open, WTT $15,000 pilot, online education during suspension of tennis

January’s Australian Open saw more than 650 officials, main draw and junior players receive integrity briefings and one-to-one sessions ahead of and during the tournament.  Bespoke education sessions were also delivered to ATP coaches and the ATP’s international group tournament directors’ workshop. In February, a pilot Education outreach project took place at the ITF World Tennis Tour combined $15,000 event in Heraklion, Crete. This new initiative included presentations and an integrity pledge campaign for players, coaches, officials and tournament staff. More than 100 players received face-to-face education, alongside all tournament officials.

Colombia became the second nation to complete the TIU’s integrity criteria as part of the ITF Recognition of National Training Centres Programme. Six further nations are being supported as they work towards certification.

During the suspension of tennis the TIU team has continued to deliver its comprehensive education programme, including online 1-2-1 sessions for WTA Rookie players and Grand Slam Development Fund grant recipients.

Disciplinary code rules strengthened for Provisional Suspensions

Amendments have been introduced to the Tennis Anti-Corruption Program (TACP), to strengthen the rules relating to the Provisional Suspension of individuals suspected of serious corruption offences. With effect from 1 April 2020, a Covered Person charged with a criminal offence or the subject of criminal proceedings, can be immediately suspended by an independent Anti-Corruption Hearing Officer (AHO). The individual subject to the provisional suspension retains the right to appeal that decision to the AHO.

A further amendment clarifies that a decision to impose, or not impose, a Provisional Suspension cannot be appealed to the Court of Arbitration for Sport (CAS). The final change allows a Covered Person subject to a Provisional Suspension to appeal for that suspension to be lifted after a period of 90 days, rather than the previous term of 120 days.

Disciplinary decisions – January to March 2020 

Between January and March three players – Jonathan Kanar, Joao Olavo Soares de Souza and Patrick Keane – were subject to disciplinary sanctions for breaches of the Tennis Anti-Corruption Program. In addition, an appeal decision was received for Argentinian player Nicolas Kicker:

  • https://www.tennisintegrityunit.com/media-releases/jonathan-kanar-suspended-and-fined-after-admitting-corruption-offences
  • https://www.tennisintegrityunit.com/media-releases/lifetime-ban-and-200000-fine-joao-olavo-soares-de-souza-after-conviction-match-fixing-charges
  • https://www.tennisintegrityunit.com/media-releases/independent-anti-corruption-hearing-officer-reduces-nicolas-kicker-suspension-recognition-player-education-support
  • https://www.tennisintegrityunit.com/media-releases/patrick-keane-suspended-and-fined-betting-tennis-offences

These sanctions have previously been announced and are included here as a retrospective record.

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GR8 Tech

GR8 Tech Unveils Major Platform Enhancements Ahead of the World Cup

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GR8 Tech is implementing a series of platform-wide enhancements designed to help operators maximize performance during the year’s biggest sporting event. With the World Cup expected to drive massive traffic, repeated betting surges, and intense competition for player acquisition, these updates focus on the areas that most directly impact operator results. The improvements aim to help partners convert more traffic, retain more players, and extract greater value throughout the entire tournament journey.

“World Cup traffic by itself does not guarantee better results. What matters is how well operators can turn that attention into acquisition, conversion, retention, and long-term player value,” said Denys Parkhomenko, Chief Product Officer at GR8 Tech. “That is where our focus is right now. We are enhancing the sportsbook experience, expanding engagement and loyalty tools, and advancing our crypto capabilities to help partners make the most of the biggest opportunity of the year.”

Key Areas of Focus

1. Sportsbook
The sportsbook is receiving a comprehensive upgrade, including redesigned navigation for easier event discovery, improved campaign visibility, and enhanced Bet Builder functionality. Additional updates include quick-access, player-specific markets and new Odds Boost features, balancing player appeal with margin control.

2. Engagement and Retention
GR8 Tech is expanding its loyalty and bonus systems with a VIP-focused program, automated bonus mechanics, more flexible bonus selection, and enriched casino and sports-related engagement tools. The update also includes updated tournament settings and the introduction of new game content to enhance player retention.

3. Crypto
The company is strengthening its crypto offering with early-stage player segmentation based on wallet transaction history, more flexible VIP and risk management before first deposit, and smoother wallet-based payments, including ramp payments and direct top-ups via WalletConnect and other wallets.

Across the platform, these updates are designed to help operators capitalize on the World Cup’s peak traffic, delivering measurable improvements at every stage of the player journey. Detailed release notes will follow, highlighting specific product enhancements and the developments shaping GR8 Tech’s World Cup-ready platform.

GR8 Tech – Platform for Champions

GR8 Tech is an award-winning provider of high-performance sportsbook and iGaming solutions that empower operators to lead and win in competitive markets. Its portfolio includes Crypto Turnkey and Hyper Turnkey solutions, ULTIM8 Sportsbook, Infinite Casino Aggregation, and the proprietary affiliate management platform Aff.Tech.

With a geo-specific, operator-first approach, GR8 Tech delivers practical innovations that drive measurable results quickly and efficiently. Trusted by top operators worldwide, the company has over 100 successful deployments and multiple industry recognitions, including Platform Provider of the Year at the SBC Awards 2025.

The post GR8 Tech Unveils Major Platform Enhancements Ahead of the World Cup appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Akshay Khanna

Jackpot.com Launches First of its Kind Loyalty Program, “Jackpot Rewards”

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Jackpot.com announced the launch of Jackpot Rewards, a new loyalty program designed to reward players for their engagement with the platform. The program is the first loyalty program offered by a lottery courier tailored to the lottery industry. It allows customers to earn points on every order while unlocking special challenges, exclusive promotions, and other perks. Players can redeem their points to order more tickets and get more chances to win.

The program introduces a new layer of excitement and engagement for Jackpot.com customers, encouraging regular play while providing meaningful value through ongoing promotions and milestone achievements.

“Jackpot Rewards is an important step forward in how we reward and engage our players. Our goal has always been to build the most player-friendly lottery platform in the market. With Jackpot Rewards, we’re creating a differentiated experience where every order counts toward something bigger – whether that’s unlocking new promotions, completing challenges, or earning rewards just for playing,” said Akshay Khanna, CEO of Jackpot.com.

The program reflects Jackpot.com’s continued focus on enhancing the player experience through innovation and loyalty-driven features. By combining points accumulation with dynamic challenges and promotions, Jackpot Rewards introduces a gamified system that rewards engagement and builds deeper connections with players.

Jackpot Rewards will initially be available to players in Ohio, Massachusetts, Arkansas, Colorado, and Arizona, with additional markets expected to be added over time.

The post Jackpot.com Launches First of its Kind Loyalty Program, “Jackpot Rewards” appeared first on Americas iGaming & Sports Betting News.

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Ainsworth Game Technology

AGEM Announces Board Of Directors Elected at 2026 Annual Meeting

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The Association of Gaming Equipment Manufacturers (AGEM) announced that its membership elected a new Board of Directors at its 2026 Annual Meeting. AGEM Board Chair Ryan Comstock, Acting Chief Executive Officer at Ainsworth Game Technology, was not up for election as he transitions into the second year of his two-year term as Chair and led the meeting which approved one-year terms on the Board of Directors for:

• Elaine Hodgson, DIRECTOR (President / CEO, Incredible Technologies)

• Lauralyn Sandoval, DIRECTOR (Vice President of Gaming Strategy & Business Development, Aristocrat Gaming)

• Phil O’Shaughnessy, DIRECTOR (Vice President, Global Communications, Government Relations & Sustainability, IGT)

• Steve DiMasi, DIRECTOR (Senior Vice President of Global Government Affairs & Business Development, Light & Wonder)

• Randy Gilbert, SECRETARY (Chief Executive Officer, TableTrac)

• Thomas Jingoli, TREASURER (President & Chief Operating Officer, Konami Gaming).

The AGEM Board of Directors also approved one-year terms as ex-officio/non-voting members on the Board of Directors for:

• Cassie Stratford, EX-OFFICIO DIRECTOR (Senior Vice President, Legal Operations & Compliance–Boyd Gaming Corporation; Global Gaming Women Advisory Board Member)

• Bob Parente, EX-OFFICIO DIRECTOR & ASSISTANT TREASURER (Executive Vice President & Chief Business Development Officer, Light & Wonder).

The post AGEM Announces Board Of Directors Elected at 2026 Annual Meeting appeared first on Americas iGaming & Sports Betting News.

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