Press Releases

UK Gambling Commission guidance in light of COVID-19 outbreak

Published

6 years ago

March 20, 2020

As the situation with COVID-19 continues to impact daily life in Great Britain, like many of you, the Commission is following Public Health England guidance and we have told all staff to work from home until further notice.

We recognise these unprecedented circumstances will be having a significant impact on businesses and many will be facing uncertain and unsettling times. The Commission has a well-practised and comprehensive Business Continuity Plan, which we have invoked with the intention of minimising the impact on our regulatory work and the advice and services we provide.

A number of operators have already contacted us to alert us to the challenges they face and seek our advice about how to respond. We realise that the unprecedented changes to daily life, and in some cases, financial uncertainty, will create challenges for your business. The changes will also increase the risks to some individuals, which means that despite the fact that these are challenging times we must all continue to protect consumers.

Here you can find information about how the Commission will be operating during this time, along with important reminders about how you should continue to protect consumers.

COVID -19 – A reminder to operators

First and foremost, we expect all our licensees to follow the applicable Public Health guidance. Where facilities for gambling are being offered we expect all our licensees to ensure that they have sufficient management, staffing and oversight in place to maintain compliance with the LCCP that apply to their licences.

Fees and applications

Our expectation remains that licensees ensure the maintenance of sufficient management, staffing and oversight in order to uphold the licensing objectives. Licensees should assess their ability to maintain compliance with the LCCP and consider voluntary partial or full suspension of their offerings should compliance not be achievable and until such time that a fully compliant service can be offered.

Unfortunately, due to the way that our fee system is structured we don’t have the ability to reduce fees.

We are also unable to fast track applications. We will continue to monitor the situation and will communicate any changes to our expectations accordingly.

A reminder specifically for online operators

The social distancing measures that are being put in place will mean that more people will be at home and we would like to remind online operators that they must continue to act responsibly, especially in regards to individual customer affordability and increased social responsibility interactions.

As a reminder, we expect licensees to:

Assess individual affordability on an ongoing basis – customers may be experiencing disrupted income. (Social Responsibility code 3.4 refers to our guidance – ‘Customer interaction- formal guidance for remote gambling operators’ )
Increase social responsibility interactions and intervene where customers are showing signs of gambling related harm
Onboard new customers in a socially responsible way and not exploit the current situation for marketing purposes
Refresh the information they have on customers regularly
Review the levels which trigger interaction for AML and SR
Ensure that your gambling products have been tested by a test house before they are released to the market.

Source: UKGC

Related Topics:COVID-19 UK Gambling Commission UKGC

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QTech adds Split The Pot games to boost Africa and LatAm offering

Published

4 hours ago

June 10, 2026

Wladimir P.

qtech-adds-split-the-pot-games-to-boost-africa-and-latam-offering

QTech has signed a content deal with Swedish supplier Split The Pot to add new games to its aggregation platform for African and Latin American markets. The agreement was announced on 10 June 2026.

Under the deal, QTech will roll out Split The Pot’s mobile-optimised “light games”, including Comet Crash Deluxe, Wheel of Fortune and the Zama Big 5 series. The supplier says its titles are designed to support a range of volatility profiles and include “the ability to cashout at every level”.

The companies positioned the partnership around performance in emerging markets where players can face device and connectivity constraints, including lower-spec handsets, limited network access and higher data costs.

Philip Doftvik, QTech’s CEO, said: “Split The Pot offers a welcome breath of fresh air in the sector, especially with their creative cashout functionality working seamlessly even in territories where network connectivity remains a challenge. The games are therefore very well suited for the African markets, in particular, which aligns with our increased focus on the region. Locally adapted content is regularly requested from our clients in Africa, hence we are excited to release Split The Pot’s games to our partners there.”

Christian Rajter, CEO of Split The Pot, added: “We’re thrilled to join forces with QTech. This partnership means even more players in our core markets, like Africa and Latin America, will have access to our engaging games. We’ve designed them to work seamlessly, even on less powerful devices and with limited internet, ensuring everyone can enjoy the experience.”

The post QTech adds Split The Pot games to boost Africa and LatAm offering appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

game features

Tom Horn Gaming launches Sweet Gold 3000 slot with 3,000x multipliers

Published

5 hours ago

June 10, 2026

Wladimir P.

tom-horn-gaming-launches-sweet-gold-3000-slot-with-3,000x-multipliers

Tom Horn Gaming has unveiled Sweet Gold 3000, a new online slot due for general release on 16 June. The company positions the game as a high-volatility title with multipliers up to 3,000x and maximum exposure of 13,900x.

Sweet Gold 3000 runs a 6×5 scatter-pays setup and introduces Tom Horn Gaming’s BlastX feature alongside its cascade-style Shatter Wins mechanic, where consecutive wins continue through chain reactions. Random Gold Chocolate multiplier symbols can appear during spins with values from 2x to 3,000x, the company said.

The free spins feature is triggered by landing four or more scatter symbols and uses increasing multipliers. During the bonus round, players can unlock an additional five free spins by landing three extra scatters. A Free Spins Booster is also available for 1.5x the total bet, which Tom Horn Gaming says triples the chance of triggering free spins in the base game.

For players seeking direct access to bonus gameplay, the game includes Bonus Buy entry into Free Spins or Super Free Spins modes.

Ondrej Lapides, CEO at Tom Horn Gaming, said: “Sweet Gold 3000 is unlike anything else in our portfolio. We wanted to create a game that feels rebellious, energetic and visually striking while still delivering the high-intensity gameplay players are looking for today. The combination of urban graffiti culture, candy symbolism and huge multiplier potential gives the game a very distinctive personality that stands out instantly in casino lobbies.”

The post Tom Horn Gaming launches Sweet Gold 3000 slot with 3,000x multipliers appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

Hacksaw Gaming

Lottomart gets exclusive early access to Hacksaw Gaming’s Nitro Nights in the UK

Published

5 hours ago

June 10, 2026

Wladimir P.

lottomart-gets-exclusive-early-access-to-hacksaw-gaming’s-nitro-nights-in-the-uk

Lottomart has secured an exclusive early release of Hacksaw Gaming’s new slot, Nitro Nights, giving its UK players access ahead of the title’s wider market launch in two weeks.

The release is the first exclusive early-launch arrangement between Hacksaw Gaming and Lottomart, extending an existing content partnership between the two companies.

Nitro Nights is themed around an underground street-racing setting and carries a maximum win potential of 15,000x, according to the companies. Core mechanics include Burnout Mode, triggered by a Nitro symbol, which converts the symbol into a Wild Nitro symbol and awards Nudges, Wilds and Multipliers. The game also features a Nitrous Bar that can store up to 10 Nudges outside the grid.

The title includes three bonus features, ranging from free spins with progressive multipliers to increased chances of triggering Nitro symbols, alongside a hidden Epic Bonus feature.

Chris Ruddock, Commercial Director at Lottomart, said:

“Having Nitro Nights as our first Hacksaw Gaming exclusive early release is a significant moment for our partnership, and a clear sign of the value Hacksaw places on Lottomart. We’re excited to give our UK players first access to such an innovative and entertaining game.”

Nitro Nights is available now on the Lottomart platform.

The post Lottomart gets exclusive early access to Hacksaw Gaming’s Nitro Nights in the UK appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.