Connect with us

Press Releases

UK Gambling Commission guidance in light of COVID-19 outbreak

Published

on

 

As the situation with COVID-19 continues to impact daily life in Great Britain, like many of you, the Commission is following Public Health England guidance and we have told all staff to work from home until further notice.

We recognise these unprecedented circumstances will be having a significant impact on businesses and many will be facing uncertain and unsettling times. The Commission has a well-practised and comprehensive Business Continuity Plan, which we have invoked with the intention of minimising the impact on our regulatory work and the advice and services we provide.

A number of operators have already contacted us to alert us to the challenges they face and seek our advice about how to respond.  We realise that the unprecedented changes to daily life, and in some cases, financial uncertainty, will create challenges for your business.  The changes will also increase the risks to some individuals, which means that despite the fact that these are challenging times we must all continue to protect consumers.

Here you can find information about how the Commission will be operating during this time, along with important reminders about how you should continue to protect consumers.

COVID -19 – A reminder to operators

First and foremost, we expect all our licensees to follow the applicable Public Health guidance. Where facilities for gambling are being offered we expect all our licensees to ensure that they have sufficient management, staffing and oversight in place to maintain compliance with the LCCP that apply to their licences.

Fees and applications 

Our expectation remains that licensees ensure the maintenance of sufficient management, staffing and oversight in order to uphold the licensing objectives. Licensees should assess their ability to maintain compliance with the LCCP and consider voluntary partial or full suspension of their offerings should compliance not be achievable and until such time that a fully compliant service can be offered.

Unfortunately, due to the way that our fee system is structured we don’t have the ability to reduce fees.

We are also unable to fast track applications. We will continue to monitor the situation and will communicate any changes to our expectations accordingly.

A reminder specifically for online operators

The social distancing measures that are being put in place will mean that more people will be at home and we would like to remind online operators that they must continue to act responsibly, especially in regards to individual customer affordability and increased social responsibility interactions.

As a reminder, we expect licensees to:

  • Assess individual affordability on an ongoing basis – customers may be experiencing disrupted income. (Social Responsibility code 3.4 refers to our guidance –  ‘Customer interaction- formal guidance for remote gambling operators’ )
  • Increase social responsibility interactions and intervene where customers are showing signs of gambling related harm
  • Onboard new customers in a socially responsible way and not exploit the current situation for marketing purposes
  • Refresh the information they have on customers regularly
  • Review the levels which trigger interaction for AML and SR
  • Ensure that your gambling products have been tested by a test house before they are released to the market.

 

Source: UKGC

EPIC Global Solutions

Onrise and EPIC agree strategic partnership for gambling harm prevention

Published

on

onrise-and-epic-agree-strategic-partnership-for-gambling-harm-prevention

The comprehensive Onrise network will now be able to signpost to services that educate athletes and coaches on better gambling-related choices.

Onrise, the trusted mental health platform for athletes across the US, has agreed to a strategic partnership with leading harm prevention consultants EPIC Global Solutions to enhance gambling harm prevention services for athletes and coaches at professional and collegiate level.

Collaborating to deal with the growing issues connected to sports wagering and other forms of gambling, EPIC’s expertise – grounded in lived experience of gambling addiction – will support the 250+ peer support experts at Onrise by providing face-to-face or digital education options for sports organizations to promote awareness of safer relationships with gambling products.

The additional service will be made available to supplement the comprehensive Onrise network, which includes peer support from retired and certified athletes, licensed therapist, psychiatric care and sports performance, delivered through secure one-on-one sessions with flexible scheduling.

Kim Quigley, founder and CEO of Onrise, brokered the partnership after seeing evidence of EPIC’s delivery method, which currently includes education programs to NCAA student-athletes and staff as well as major league professionals.

“Student-athletes live in a time where gambling and sport intertwine in so many ways, with significant wagering interest in collegiate sport,” said Kim Quigley, MD, CEO of Onrise.

“This partnership with EPIC Global Solutions is about getting in early, before a bet becomes a burden they carry in silence. By pairing world-class gambling education with Onrise’s always-on, athlete-specific mental health care, we can spot risk sooner, intervene faster, and protect their health, future, and the team communities depending on them.”

Paul Buck, CEO of EPIC Global Solutions, added: “This strategic partnership has arisen because we both felt there was a real alignment of shared values between the two organizations. Gambling and sports wagering is growing fast in the US, not least in the sports and college sectors where we both operate.

“The two organizations are on a growth curve and will be stronger together for our clients and beneficiaries. We are both people centered and athlete focused, dedicated to doing good for mental health, wellbeing and performance.”

The partnership is announced as Problem Gambling Awareness Month begins in the US, running throughout March to raise wider understanding of how gambling issues can be identified and prevented.

The post Onrise and EPIC agree strategic partnership for gambling harm prevention appeared first on Americas iGaming & Sports Betting News.

Continue Reading

Ben Bradtke Co-Founder of ThrillTech

ThrillTech enters Brazilian market with EstrelaBet

Published

on

thrilltech-enters-brazilian-market-with-estrelabet

ThrillTech, a global leader in side-bet jackpot technology for iGaming operators and game studios, has partnered with EstrelaBet to launch ThrillPots in the regulated Brazilian market.

EstrelaBet has built a strong presence in Brazil by backing innovation and working with international technology partners as the market develops, making them an ideal launch partner for ThrillTech’s entry into the market

This partnership is ThrillTech’s first operator deal in Brazil and follows the company’s expansion into the market under a regulated framework. Through the agreement, ThrillPots will be introduced to EstrelaBet’s platform as ThrillTech continues to build a presence in Latin America’s regulated markets.

The EstrelaBet partnership builds on a year of robust momentum for ThrillTech, following recent operator launches, including its agreement with NordPlay. In 2025, the company expanded its regulatory footprint to 10 jurisdictions, secured ISO 27001 certification, and strengthened its senior leadership team as it prepared for further geographic growth. ThrillTech’s ThrillPots and ThrillDrops products are now deployed across 10 regulated markets globally.

Ben Bradtke, Co-Founder of ThrillTech, said “This partnership brings ThrillTech into Brazil, which is a market that’s developed fast and is setting the pace for regulated growth in the region. EstrelaBet knows the market inside out, and together, we’re bringing ThrillPots live and opening up new jackpot experiences for Brazilian players.”

Pedro Schmidt, Chief Commercial Officer for EstrelaBet added: “This partnership introduces a new jackpot technology to the Brazilian regulated market. We are pleased to be among the first operators to make this solution available locally, expanding the range of experiences offered to our players while maintaining our commitment to responsible gaming.”

The post ThrillTech enters Brazilian market with EstrelaBet appeared first on Americas iGaming & Sports Betting News.

Continue Reading

Compliance Updates

Xpoint gains Massachusetts vendor license as North American expansion accelerates

Published

on

xpoint-gains-massachusetts-vendor-license-as-north-american-expansion-accelerates

Xpoint, a leading geolocation and compliance technology company, has officially been granted a vendor license to enter the regulated sports betting market in Massachusetts.

The move marks the latest strategic milestone in the company’s rapid North American expansion, reinforcing its position as a primary provider of essential gaming infrastructure.

Xpoint’s market-leading geolocation solution is now available to operators in the Bay State, providing the high-precision tools required to ensure all player activity is fully compliant with the stringent legal requirements set out by the Massachusetts Gaming Commission.

With the addition of Massachusetts, Xpoint is now authorized to support regulated online sports wagering in 28 states and territories, as well as Ontario in Canada. The latest license follows a period of intense global momentum for the company, which recently saw successful market entries in Missouri, Brazil, and the UAE.

Xpoint’s advanced, adaptable platform is built uniquely for the gaming industry and uses the latest geofencing technology to offer precision location accuracy. By utilizing sophisticated data points, the system effectively prevents fraudulent players from making wagers outside of legal jurisdictions and highlights suspicious activity in real-time.

The platform has been supported by a recent investment round, dedicated to accelerating growth and enabling further differentiation from competitors through continuous product enhancement.

Manu Gambhir, CEO of Xpoint, said: “Securing our license in Massachusetts is a vital step as we continue to make strides in the geolocation space. Massachusetts has a passionate sports culture and a sophisticated regulatory framework, and we are excited to provide the precision technology necessary to maintain the integrity of the state’s sports betting ecosystem.

“Our growth into the Bay State demonstrates our team’s ability to navigate complex regulatory landscapes quickly and efficiently. This expansion underscores the global demand for more innovative and adaptable compliance solutions, and we remain committed to being the most reliable partner for regulated operators worldwide.”

The post Xpoint gains Massachusetts vendor license as North American expansion accelerates appeared first on Americas iGaming & Sports Betting News.

Continue Reading

Trending

Get it on Google Play

Fresh slot games releases by the top brands of the industry. We provide you with the latest news straight from the entertainment industries.

The platform also hosts industry-relevant webinars, and provides detailed reports, making it a one-stop resource for anyone seeking information about operators, suppliers, regulators, and professional services in the European gaming market. The portal's primary goal is to keep its extensive reader base updated on the latest happenings, trends, and developments within the gaming and gambling sector, with an emphasis on the European market while also covering pertinent global news. It's an indispensable resource for gaming professionals, operators, and enthusiasts alike.

Contact us: [email protected]

Editorial / PR Submissions: [email protected]

Copyright © 2015 - 2024 - Recent Slot Releases is part of HIPTHER Agency. Registered in Romania under Proshirt SRL, Company number: 2134306, EU VAT ID: RO21343605. Office address: Blvd. 1 Decembrie 1918 nr.5, Targu Mures, Romania