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UK Gambling Commission guidance in light of COVID-19 outbreak

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As the situation with COVID-19 continues to impact daily life in Great Britain, like many of you, the Commission is following Public Health England guidance and we have told all staff to work from home until further notice.

We recognise these unprecedented circumstances will be having a significant impact on businesses and many will be facing uncertain and unsettling times. The Commission has a well-practised and comprehensive Business Continuity Plan, which we have invoked with the intention of minimising the impact on our regulatory work and the advice and services we provide.

A number of operators have already contacted us to alert us to the challenges they face and seek our advice about how to respond.  We realise that the unprecedented changes to daily life, and in some cases, financial uncertainty, will create challenges for your business.  The changes will also increase the risks to some individuals, which means that despite the fact that these are challenging times we must all continue to protect consumers.

Here you can find information about how the Commission will be operating during this time, along with important reminders about how you should continue to protect consumers.

COVID -19 – A reminder to operators

First and foremost, we expect all our licensees to follow the applicable Public Health guidance. Where facilities for gambling are being offered we expect all our licensees to ensure that they have sufficient management, staffing and oversight in place to maintain compliance with the LCCP that apply to their licences.

Fees and applications 

Our expectation remains that licensees ensure the maintenance of sufficient management, staffing and oversight in order to uphold the licensing objectives. Licensees should assess their ability to maintain compliance with the LCCP and consider voluntary partial or full suspension of their offerings should compliance not be achievable and until such time that a fully compliant service can be offered.

Unfortunately, due to the way that our fee system is structured we don’t have the ability to reduce fees.

We are also unable to fast track applications. We will continue to monitor the situation and will communicate any changes to our expectations accordingly.

A reminder specifically for online operators

The social distancing measures that are being put in place will mean that more people will be at home and we would like to remind online operators that they must continue to act responsibly, especially in regards to individual customer affordability and increased social responsibility interactions.

As a reminder, we expect licensees to:

  • Assess individual affordability on an ongoing basis – customers may be experiencing disrupted income. (Social Responsibility code 3.4 refers to our guidance –  ‘Customer interaction- formal guidance for remote gambling operators’ )
  • Increase social responsibility interactions and intervene where customers are showing signs of gambling related harm
  • Onboard new customers in a socially responsible way and not exploit the current situation for marketing purposes
  • Refresh the information they have on customers regularly
  • Review the levels which trigger interaction for AML and SR
  • Ensure that your gambling products have been tested by a test house before they are released to the market.

 

Source: UKGC

BIS

BiS Brasília brings together experts and authorities to discuss the future of Brazil’s betting market

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The event takes place on June 2–3 at the Royal Tulip Brasília Alvorada, featuring discussions on regulation, international cooperation, and the profile of Brazilian bettors.

The second edition of BiS Brasília has officially been confirmed and is expected to bring together major names from the sports betting, iGaming, and regulatory sectors in Brazil.

The event will be held on June 2 and 3 at the Royal Tulip Brasília Alvorada, with a program focused on strategic debates, networking, and discussions about the future of Brazil’s regulated market.

With an emphasis on innovation, responsibility, and the sustainable development of the industry, the event will bring together national and international experts to discuss the challenges and opportunities facing the sector at a decisive moment for the Brazilian betting market.

Among the confirmed panels is “International Cooperation and Strategic Bridges for a Regulated, Solid, and Responsible Sector in Brazil,” featuring John Aquilina.

The discussion will focus on the importance of international collaboration and the development of strategic relationships to strengthen a safe, transparent, and responsible regulatory environment in the country.

Another highlight of the program will be the panel “The Profile of the Brazilian Bettor,” presented by Thiago Iusim. The session will analyze consumer behavior, trends in the domestic market, and challenges related to user protection and responsible gaming.

The organizers aim to consolidate Brasília as one of the country’s main hubs for discussions surrounding regulation, technology, and business opportunities connected to sports betting and digital entertainment in Brazil.

“BiS Brasília was created to strengthen dialogue among companies, specialists, authorities, and international representatives, promoting essential discussions for the development of a more mature, transparent, and sustainable industry,” said Carlos Cardama, co-founder of BiS Brasília.

Those interested in attending the event can purchase tickets through the official portal:

BiS Brasília Official Website

About BiS Brasília

Now in its second edition, BiS Brasília is an event dedicated to the iGaming and betting ecosystem, promoting dialogue between the private sector, public authorities, and society regarding the development of Brazil’s regulated gaming, casino, and lottery market.

The event brings together business leaders, authorities, and specialists to discuss strategic topics such as Brazilian regulation, taxation, integrity, innovation, responsible gaming, compliance, AML/anti-money laundering measures, licensing, sports integrity, government relations, and advertising and CONAR guidelines.

SiGMA World’s BiS SiGMA South America is part of the event portfolio of the SiGMA Group, one of the leading global B2B event and business platforms focused on the gaming and betting industry.

The post BiS Brasília brings together experts and authorities to discuss the future of Brazil’s betting market appeared first on Americas iGaming & Sports Betting News.

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Brazil

Betsul to take 1,000 bettors to “Fight Music Show 8” activation

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As an official sponsor of the event, the brand will run activations featuring a punch machine and giveaways

Between betting, adrenaline, and major fights, Betsul is preparing another experience designed to place its customers at the center of “Fight Music Show 8” (FMS 8).

As an official sponsor of the event, the company,  a reference in online betting since 2019,  has launched a special promotion that will take customers to one of the most anticipated nights in the sports entertainment calendar.

To participate, users must place a minimum bet of R$100 on one of the official fight card matches and complete their ticket by the 27th.

The promotion is valid for the first 500 participants, who will receive a pair of tickets for FMS 8, taking place on May 30 at Mercado Livre Arena Pacaembu in São Paulo.

In addition, Betsul will be present at the event with interactive activations, including a punch machine and giveaways throughout the program.

“We want to make our customers’ journey increasingly special. FMS combines entertainment, sport, and digital influence in a format that speaks directly to our audience.

In addition to the promotion and on-site activations, Betsul will be the only betting house offering odds for the fights, delivering a more complete and engaging experience,” said Mateus Rosa, Marketing Manager at the company.

This marks the second consecutive edition in which Betsul sponsors Fight Music Show, reinforcing its strategy of closer engagement with major sports entertainment events in Brazil.

The brand will also feature three ambassadors and influencers participating in the event: Kleber Bambam, Nego do Borel, and Fernanda Lacerda (Mendigata).

About Betsul

Regulated in the betting market, Betsul was founded in 2019 and was the first betting operator in Brazil to receive the RA1000 seal from Reclame Aqui.

The company offers 24/7 customer support and promotes responsible gaming initiatives.

By registering on the site, users aged 18+ gain access to a wide range of sports, competitions, casinos, live casino games, e-sports, and instant games.

Learn more at Betsul. Authorization: SPA/MF Ordinance No. 255/2025

The post Betsul to take 1,000 bettors to “Fight Music Show 8” activation appeared first on Americas iGaming & Sports Betting News.

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Aviator Studio

Aviator Studio marks another major win in São Paulo court

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Aviator Studio has secured a further legal victory in Brazil after São Paulo courts rejected additional injunction requests filed by SPRIBE in proceedings involving Aviator Studio directly.

Importantly, the latest rulings concern the direct legal dispute between Aviator Studio and SPRIBE itself, separate from the previously reported proceedings involving Foggo Entertainment and Betnacional.

Having already confirmed consecutive victories in Brazil connected to Foggo Entertainment, Aviator Studio has now confirmed that courts in São Paulo also ruled in its favour across both judicial instances of the proceedings.

In each case, the courts refused to grant the urgent measures sought by SPRIBE. As a result, Aviator Studio and its partners can continue operating while the broader AVIATOR trademark dispute progresses through the evidentiary phase.

The decisions add to a growing series of courtroom setbacks for SPRIBE in Brazil and further strengthen Aviator Studio’s legal position in the connected proceedings tied to the AVIATOR dispute as related proceedings continue across multiple jurisdictions.

Commenting on the development, representatives from Aviator Studio said: “These outcomes continue to confirm a clear judicial pattern. Attempts to obtain urgent injunctions against Aviator Studio and its partners in Brazil are consistently being rejected by the courts.”

The post Aviator Studio marks another major win in São Paulo court appeared first on Americas iGaming & Sports Betting News.

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