Press Releases

UK Gambling Commission guidance in light of COVID-19 outbreak

Published

6 years ago

on

March 20, 2020

By

Zoltan Tundik

As the situation with COVID-19 continues to impact daily life in Great Britain, like many of you, the Commission is following Public Health England guidance and we have told all staff to work from home until further notice.

We recognise these unprecedented circumstances will be having a significant impact on businesses and many will be facing uncertain and unsettling times. The Commission has a well-practised and comprehensive Business Continuity Plan, which we have invoked with the intention of minimising the impact on our regulatory work and the advice and services we provide.

A number of operators have already contacted us to alert us to the challenges they face and seek our advice about how to respond. We realise that the unprecedented changes to daily life, and in some cases, financial uncertainty, will create challenges for your business. The changes will also increase the risks to some individuals, which means that despite the fact that these are challenging times we must all continue to protect consumers.

Here you can find information about how the Commission will be operating during this time, along with important reminders about how you should continue to protect consumers.

COVID -19 – A reminder to operators

First and foremost, we expect all our licensees to follow the applicable Public Health guidance. Where facilities for gambling are being offered we expect all our licensees to ensure that they have sufficient management, staffing and oversight in place to maintain compliance with the LCCP that apply to their licences.

Fees and applications

Our expectation remains that licensees ensure the maintenance of sufficient management, staffing and oversight in order to uphold the licensing objectives. Licensees should assess their ability to maintain compliance with the LCCP and consider voluntary partial or full suspension of their offerings should compliance not be achievable and until such time that a fully compliant service can be offered.

Unfortunately, due to the way that our fee system is structured we don’t have the ability to reduce fees.

We are also unable to fast track applications. We will continue to monitor the situation and will communicate any changes to our expectations accordingly.

A reminder specifically for online operators

The social distancing measures that are being put in place will mean that more people will be at home and we would like to remind online operators that they must continue to act responsibly, especially in regards to individual customer affordability and increased social responsibility interactions.

As a reminder, we expect licensees to:

Assess individual affordability on an ongoing basis – customers may be experiencing disrupted income. (Social Responsibility code 3.4 refers to our guidance – ‘Customer interaction- formal guidance for remote gambling operators’ )
Increase social responsibility interactions and intervene where customers are showing signs of gambling related harm
Onboard new customers in a socially responsible way and not exploit the current situation for marketing purposes
Refresh the information they have on customers regularly
Review the levels which trigger interaction for AML and SR
Ensure that your gambling products have been tested by a test house before they are released to the market.

Source: UKGC

Related Topics:COVID-19 UK Gambling Commission UKGC

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QTech Games strengthens its elite suite with Tequity

Published

1 hour ago

on

February 12, 2026

By

Wladimir P.

qtech-games-strengthens-its-elite-suite-with-tequity

QTech Games, the leading game aggregator focused on emerging markets, has announced a new partnership with Tequity, further enhancing its premium content portfolio. The agreement gives QTech’s operator partners access to Tequity’s dynamic White Label Originals suite—an innovative range of provably fair, customisable, and streamer-friendly games designed to drive next-generation engagement.

Driving Engagement with White Label Originals

Tequity’s White Label Originals has rapidly gained traction among operators and players alike. Built to be fully brandable and highly configurable, the portfolio empowers operators to tailor content to their unique audience while maintaining strong performance metrics.

The suite includes a collection of instant-win and fast-paced games across popular formats such as Crash, Mines, Plinko, and Dice. Operators can customise themes, adjust RTP settings, select max-win options, and choose between provably fair or traditional RNG models. This flexibility enables brands to differentiate themselves in competitive markets while meeting evolving player expectations.

A standout feature of the Originals portfolio is the introduction of Crypto Trading Games—a new series built around real-time cryptocurrency price movements. These fast, live-market experiences are aimed at players with a higher appetite for risk and offer operators a fresh, innovative product category that resonates strongly with crypto-savvy audiences.

Expanding Reach Across High-Growth Regions

The partnership significantly broadens Tequity’s footprint across high-growth territories, particularly in Africa and Latin America. By integrating into QTech’s expansive distribution network, Tequity gains access to some of the most promising emerging markets in the industry.

QTech Games has built its reputation as one of the fastest-growing aggregators in developing regions. Its platform offers a vast, localised gaming portfolio supported by native mobile apps, advanced reporting and marketing tools, and 24/7 local-language assistance—ensuring operators can maximise performance in diverse markets.

Leadership Perspectives

Dominic Sawyer, VP of Growth at Tequity, highlighted the strategic alignment between the two companies:

“QTech is a great partner for us. They work with ambitious operators in fast-growing markets, which is exactly where our Originals perform best. White Label Originals gives operators content they can truly make their own, and that translates directly into stronger engagement and repeat play.

We’re particularly excited to bring our Crypto Trading Games to QTech’s network. It’s a new style of gameplay that resonates strongly with crypto-native audiences and gives operators something genuinely different to offer their players. This partnership helps us extend our reach into new regions while staying focused on what we do best: building fast, brandable games that players actually want to come back to.”

Philip Doftvik, CEO of QTech Games, added:

“It’s another feather in the cap for our platform to have integrated more premium content from Tequity. White Label Originals is all about empowering the operator, and that’s a philosophy we’ve always shared at QTech Games. Their instant-win portfolio is fast, fun and provably fair—delivering frictionless, high-octane gameplay which deepens engagement and supports our partners’ acquisition and retention metrics. We’re excited to see how these games perform across a range of untapped markets, in some cases opening entirely new ground for Tequity.”

Strengthening Competitive Advantage

By adding Tequity’s White Label Originals to its elite content suite, QTech Games continues to reinforce its position as the go-to aggregator for emerging markets. The partnership not only enhances product diversity but also equips operators with flexible, high-engagement tools to scale revenue, attract new players, and drive repeat sessions in rapidly evolving regions.

The post QTech Games strengthens its elite suite with Tequity appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Blokotech

Blokotech and K2 Digital unite to drive a new era of player engagement

Published

1 hour ago

on

February 12, 2026

By

Wladimir P.

blokotech-and-k2-digital-unite-to-drive-a-new-era-of-player-engagement

Blokotech, a leading innovator in iGaming software solutions, has entered a strategic partnership with the Digital division of Key2 Group to expand the international distribution of its StickyPlay suite.

The collaboration comes at a critical moment for the industry. As operators prepare for what many are calling the 2026 “efficiency crisis,” the focus is shifting from aggressive customer acquisition strategies to sustainable, long-term player retention. Rising Cost Per Acquisition (CPA) and declining Lifetime Value (LTV) are pressuring operators to rethink traditional bonus-heavy models.

StickyPlay is positioned as a transformative solution to this challenge. By integrating advanced gamification tools such as Plinko, LuckyWheel, and ScoreKing, the suite enables brands to engage players through interactive entertainment rather than costly promotional incentives. The result: turning marketing spend into immersive gaming experiences that drive loyalty.

A Smarter Alternative to Traditional Bonus Models

Operators are increasingly seeking more sustainable business models. StickyPlay replaces blanket bonus campaigns—often vulnerable to abuse—with a competition-driven and socially engaging rewards system. This shift enhances player experience while delivering measurable financial impact.

Data shows that integrating StickyPlay can generate structural bonus savings of between 8% and 10% of Gross Gaming Revenue (GGR), offering operators a powerful margin-protection strategy.

Salvatore Messina, Co-Founder and CEO of Blokotech, commented:

“Integrating StickyPlay aligns with our vision for the future of iGaming—where technology creates a healthier, more engaging, and ultimately more sustainable ecosystem. Millennials and Gen Z players are looking for social validation and fast-paced entertainment. StickyPlay meets these expectations while providing operators with a highly effective onboarding tool and a clear competitive edge through optimized promotional spend.”

Marco Gatti, General Manager of K2, added:

“We are proud to collaborate with Blokotech to introduce StickyPlay to the global market. Today’s operators face a bonus paradox: substantial spending to acquire players who often churn within 48 hours. StickyPlay helps build communities rather than chase short-term traffic. It’s not just about offering games—it’s about defending margins and transforming occasional players into loyal users, significantly reducing reliance on monetary bonuses.”

Redefining Sustainable Growth in iGaming

With acquisition costs climbing and retention becoming the new battleground, the Blokotech and K2 Digital partnership signals a strategic shift for the industry. By combining gamification, community-building, and financial efficiency, StickyPlay is setting a new standard for player engagement and long-term operator profitability.

The post Blokotech and K2 Digital unite to drive a new era of player engagement appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.