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Gaming Innovation Group: Update on COVID-19

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Gaming Innovation Group Inc. (GiG) closely monitors the progress of the Coronavirus (COVID-19) outbreak and consider contingency measures to reduce the risk for our staff and to ensure business continuity. Last week, GiG successfully deployed the Business Contingency Plan (BCP), with all systems and operations performing well. GiG operates from various offices in several countries and local measures have been taken based on the recommendations from the various authorities.

GiG has a robust BCP to ensure continuity of operations, and working from home is an integral part of the day to day operations and it also forms an integral part of the BCP. Proactive steps were taken at the end of last week of advising employees to work from home prior to any announcements by governments. As part of the BCP all changes to production environments will require an extra level of approval to protect both the Company’s and the customers businesses even more. GiG is an agile company, remote development and operational teams are part of day to day operations and will continue to work business as usual.

Casino operations have not been affected by the turmoil and daily Net Gaming Revenue (NGR) in March are in line with January and February for both our own B2C operations, B2B platform clients and for Media Services.

GiG’s operations are mainly directed towards casino, and revenues related to sports betting accounted for around 6.5% of total revenues in 2019 and so far in 2020. A large part of the sports related revenues are from paid Media, and initiatives has already been taken to move media spend from Sports to casino, to reduce the impact on operations from the closure of Sport events. Measures has also been taken to reduce operating expenses related to Sports in both B2C and B2B, and overall, the cancelation of sports events are not expected to have any material impact on GiG’s revenue and EBITDA going forward.

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Overall revenues in January and February, including B2C as continued operations, where 6% above the average in Q4-2019 and for the time being we stand by our targets communicated in our 2019 Q4 report.

The divestment of B2C assets to Betsson Group is proceeding according to plan, and the compulsory competition filings have been submitted to the control authorities. Closing is expected mid-April 2020, giving time to receive the necessary approvals.

Richard Brown, CEO of GiG, comments: “Our focus is on protecting our employees and our customers, as well as securing a stable continuation of service to our partners. Board and management are continuously monitoring the situation and further measures will be taken if necessary to protect employees, customers and shareholder value through these turbulent times. In these times of turmoil GiG has so far proven that our technology is robust, staff agile and that there is a increased demand for our services across of different verticals.”

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Players Reclaim Close to $7M Through AskGamblers Complaint Service in 2024

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The latest AskGamblers Complaint Service report for 2024 has officially been released. The comprehensive report highlights the most important accomplishments and records of the AskGamblers Complaint Service team for the previous year.

In 2024, The AGCS team (formerly known as AGCCS) managed to return $6,890,547.11 to players. Over 7259 players turn to AskGamblers, submitting complaints against 1114 casino brands. Out of all the accepted and processed complaints, the team had a 68% resolution success rate. One of the notable milestones that reached was returning a total of $70 million to the members.

Dijana Radunović, General Manager at AskGamblers, said: “It’s amazing to see the trust players put in us year after year, and we’re able to repay them by helping them recover their funds from operators or solve other related issues. We’ve had another successful year, with a few records broken and amazing milestones achieved and we can’t wait to see what lies in store in the years ahead.”

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SlotsCalendar Announces its Second Awards Edition at iGC Malaga 2025

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SlotsCalendar, a leading name and tastemaker in iGaming, has announced the second edition of the SlotsCalendar Awards. Winners will be announced during the iGC Malaga event in May 2025.

These awards are rapidly gaining significance in the iGaming world as SlotsCalendar’s steady growth, success, and player-centric mentality represent the community’s interest.

Players have approximately a month to vote between the 10th of April and the 12th of May.

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For its 2025 edition, the SlotsCalendar Awards Gala returns to the iGaming Club Conference in Malaga, happening on May 28th. The Awards categories for this year are as follows:

• Game Studio of the Year

• The Slot Everyone’s Talking About

• Star Slot in the Making

• Casino of the Year

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• Excellence in Bonus Variety

• Industry Standard in Responsible Gambling

• Live Casino of the Year

• Best Sports Betting Platform

• Best New Casino

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• Best Crypto Casino

While the idea of iGaming Awards is not new to the industry, the SlotsCalendar Awards are unique for a simple reason: winners are voted by players from the entire iGaming community.

The uniqueness of these awards makes them particularly important in iGaming. Placing the decision-making strictly in the hands of the player is a fundamental shift in the iGaming community.

SlotsCalendar CEO Viorel Stan said: “It’s truly an honor and a privilege to see how our SlotsCalendar Awards have evolved. Last year’s inaugural edition was a crowning achievement for us. It proved how vast and involved our community is, creating a level of engagement that made us incredibly proud. Being able to return to the iGC and reward some of iGaming’s luminaries in the name of the SlotsCalendar Community is beyond gratifying.”

The post SlotsCalendar Announces its Second Awards Edition at iGC Malaga 2025 appeared first on European Gaming Industry News.

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DigiPlus Bags 7 Wins at the 2025 Asia-Pacific Stevie Awards

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DigiPlus Interactive Corp. (DigiPlus) has won seven honours – including five coveted gold awards – at the 2025 Asia-Pacific Stevie Awards. This milestone places DigiPlus among the most awarded companies in the region this year, spotlighting its strategic growth and transformative impact across digital entertainment, social development and investor relations.

The Asia-Pacific Stevie Awards are the only business awards Programme that recognises innovation across all 29 markets in the region. Widely regarded as the world’s premier business awards, the Stevie Awards represent a prestigious recognition of business excellence.

DigiPlus bagged five Gold Stevies for ‘Innovative Achievement in Growth’, ‘Innovation in Investor Relations’, ‘Excellence in Social Impact Companies’, ‘Innovation in Annual Reports’ and ‘Innovation in Corporate Websites’. The company also clinched Silver and Bronze Stevies for ‘Achievement in Product Innovation’ and ‘Innovation in Brand Renovation’ respectively.

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At the core of these wins is DigiPlus’ commitment to innovation and digital transformation. From redefining the player experience through localised and immersive content, to launching a refreshed brand identity that resonates with a more connected and tech-savvy user base, DigiPlus has embraced a future-forward mindset. The company’s calculated investments in big data, cutting-edge technologies and stakeholder engagement have not only fueled business growth, but also opened inclusive pathways to digital participation through its social development arm, BingoPlus Foundation.

“This momentous victory at the Asia-Pacific Stevie Awards affirms DigiPlus’ emergence as a true powerhouse of innovation and progress, reshaping industry boundaries and redefining digital consumer engagement on a global scale. Through consistent growth and business performance, DigiPlus reaffirms its unwavering commitment to creating long-term value,” said DigiPlus Chairman Eusebio Tanco.

Winning entries in the Asia-Pacific Stevie Awards undergo a rigorous, multi-layered evaluation by an esteemed panel of judges composed of business and industry leaders across the region.

“The 12th Asia-Pacific Stevie Awards received an impressive array of outstanding entries. This year’s winners have clearly shown their dedication to innovation, and we commend their resilience and imaginative efforts,” said Maggie Miller, President of the Stevie Awards.

The post DigiPlus Bags 7 Wins at the 2025 Asia-Pacific Stevie Awards appeared first on European Gaming Industry News.

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