Press Releases
Betting operators and arbitration bodies agree dispute resolution procedure

The International Betting Integrity Association (IBIA) has joined forces with arbitration bodies the Independent Betting Adjudication Service (IBAS) and eCOGRA to establish measures to inform and advance the customer betting dispute resolution decision-making process. The approach relates to circumstances where customer winnings are not paid for the period where a sporting event is under investigation.
Previously, when frustrated consumers have approached arbitration bodies they have had to request updates from operators on each customer claim on a piecemeal basis throughout the year. This has involved considerable administrative time and effort on behalf of arbitration bodies and operators, with some cases taking over two years to be completed as sports bodies undertaken investigations into potential corruption. Under the agreement, IBIA will seek updates on all outstanding cases of suspicious betting it has reported to sports twice a year. Arbitration bodies will then contact operators using the same timeline.
Khalid Ali, CEO of the International Betting Integrity Association, explained: âThe approach is aimed at improving information sharing on the status of suspended accounts linked to potential match-fixing. Sports have been supportive, which is vital as the process relies on feedback on their investigations. IBIA members want to do all they can to stop corrupters from benefiting financially and will continue to suspend accounts where appropriate. However, it is recognised that not all suspicious betting is corrupt and that innocent consumers should not be penalised.â
Richard Hayler, Managing Director of the Independent Betting Adjudication Service, said: âWe welcome this considered and proportionate response to a problem that IBAS had raised with the IBIA. We are optimistic that the system will alleviate some of the difficulties previously caused where customer accounts and balances have been suspended – or bets left unsettled – for indeterminate periods, during which ADR providers could offer no practical advice or information to claimants. The solution developed by the IBIA will expedite this process. It will reassure our adjudicators that important investigations remain active and encourage operators and those investigating to review whether every bet on a suspicious event needs to be treated the same way. It showcases both the benefits of ADR providing feedback to the industry and the ability of collaborative work to deliver practical service improvements.â
âTex Rees, Director of eCOGRA said: âThese initiatives have been much needed and provide clarity and consistency for consumers and operators alike. We appreciate the collaborative and inclusive approach the IBIA has taken, which demonstrates what can be achieved when the industry works together to provide practical solutions and raise standards.â
The process has been agreed by IBIA and its members, which make-up many of the largest operators in the world, and IBAS and eCOGRA, which represent two of the leading customer dispute resolution bodies covering the UK and wider regulated markets. The approach kicked in from the start of 2020 and will be monitored to see if it can be implemented in other markets. Any parties interested in joining this approach are encouraged to contact IBIA at [email protected].
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DreamPlay consolidates its status as a global player in the iGaming industry and opens an office and campus in Cyprus

DreamPlayâs ambitions go far beyond simple game development. With a new office in Limassol, the international iGaming solutions provider is expanding its presence in Europe and laying the foundations for a new philosophy of the iGaming business.
The location in Limassol was not chosen by chance â Cyprus has long become the European center of iGaming. It is here that key market players, large operators and financial structures supporting the industry are concentrated. And the high concentration of technology and talented developers allows DreamPlay to form its own ecosystem of talent.
If in the 2010s Cyprus became a hub for classic iGaming operators, today it is a point of attraction for technology companies that are betting on metaverses and the integration of games into a wider digital ecosystem. DreamPlay is one of those shaping this trend.
Google-style campus for game development talents
The DreamPlay office and campus in Limassol are part of the companyâs international network of corporate campuses. Similar hubs already operate in Thailand, Bali, Peru, the UAE and Poland. They offer employees comfortable working conditions and the ability to move between locations, accommodation, meals, legal support for stays in different countries. And all this is at the expense of the company. -And the flexible work format and 4-day work week in the company helps DreamPlay talents maintain a healthy work-life balance. Itâs all about well-established business processes and taking care of the team.
Itâs nice to know that you can come to the country, and there is a Dream Campus where friends, like-minded people and someone who can simply take care of you are waiting for you. They will meet you at the airport, give you a tour, accompany you on medical or legal issues. Itâs all part of the team.
âiGaming is an industry of emotions. Therefore, the people who create it should work where they feel best. Therefore, in our campuses we create an environment where the team can feel maximum freedom for creativity, focus on creating new breakthrough products. And not be distracted by everyday issues. And we are sure that this gives us a strategic advantage, because we are sure that our employees have received better conditions than their colleagues in other companies. Comfort, flexibility and freedom are part of our global philosophy of DreamPlay,â shares DreamPlay CEO Alex Tkach.
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What does this mean for the market?
Opening a DreamPlay office in Cyprus is a wise decision, as the company is preparing to enter new markets and partner with the largest iGaming players. It is also a signal to the entire market that the company is moving into the league of global players who dictate trends, rather than following them.
If today Cyprus is another platform for international expansion, then tomorrow DreamPlay may turn into one of the first technology companies in iGaming, operating on the principle of large IT holdings.
And this is where the main intrigue lies: will DreamPlay become the one who fundamentally rethinks the very nature of the industry?
The post DreamPlay consolidates its status as a global player in the iGaming industry and opens an office and campus in Cyprus appeared first on European Gaming Industry News.
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EveryTip.com Hits Major Milestone Ahead of Grand National with Record Tipster Listings

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Launched just last month at the beginning of March, EveryTip.com is already celebrating a major early milestone, just in time for this weekâs Grand National. The platform has quickly gained traction as a go-to hub for UK bettors, offering a centralised source of high-quality football and horse racing tips.
EveryTip.com brings together expert insights from a wide range of trusted sources, including leading tipsters from the Racing Post, Timeform, and The Guardian, as well as independent professional punters and specialist betting sites. Whether users are looking for daily value picks or tips for the biggest race of the year, EveryTip.com simplifies the search for reliable betting advice.
In addition to its extensive tipster coverage, the platform offers:
- Daily NAPs (best bets from proven experts)
- A real-time tipster leaderboard, tracking performance and profitability
- Full race cards and live odds comparison
- Results and up-to-date free bet offers from major bookmakers
Stephen Welch, Operations Director at EveryTip.com, said: âWeâre thrilled to have reached this milestone so soon after launching. With the Grand National approaching, itâs clear that thereâs strong demand for a platform that brings together quality tips from household names,along with independent analysis, all in one place.â
Created by a team of professional tipsters and analysts, EveryTip.com is committed to helping users bet smarter by making expert insights more accessible. Its early growth reflects a wider trend among punters who want deeper insights and performance transparency when choosing who to trust.
Looking ahead, the platform plans to expand into additional sports and betting markets, building on its expert-led foundation.
âWe want EveryTip.com to become the essential tool for all serious bettors,â Welch added. âWeâll continue to grow the site with more data-driven tools, expanded coverage, and exclusive offers that add real value.â
The post EveryTip.com Hits Major Milestone Ahead of Grand National with Record Tipster Listings appeared first on European Gaming Industry News.
Blitzcrown
Blitzcrown Secures GLI Certification for Three Crash Games in Brazil

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Breaking New Ground in Brazil: Blitzcrownâs Crash Games Now GLI Certified
Blitzcrown, MVGâs pioneering games studio, has secured Brazilian Certification as well as GLI-19 Certification from GLI(Gaming Laboratories International) for its industry-changing three Crash titles. This landmark achievement marks a significant milestone in the companyâs expansion into Brazilâs thriving online gaming market, positioning Blitzcrown at the forefront of the regionâs rapidly evolving iGaming landscape.
The license comes at an important time for Brazilâs gaming sector, following the launch of the new licensing regime that started on January 1, 2025. The regulatory framework, signed into law in December 2023, has transformed the industryâs prospects.
The certification encompasses 3 innovative crash games: Crash, Fast Crash, and Twin Crash. This strategic milestone establishes Blitzcrown as the premier provider of certified Crash games in the Brazilian market, demonstrating the companyâs unwavering commitment to regulatory excellence and gaming integrity. With the GLI-19 and Brazil certification process successfully concluded in March, Blitzcrown has solidified its position as an industry pioneer in this dynamic and emerging market.
Crash games are a recent addition to the global iGaming market, featuring the dynamic evolution of real-time multipliers and immediate reward structures. Blitzcrown has stood out by establishing groundbreaking game mechanisms that offer different and exciting gameplay experiences. Standard Crash provides players with a standard multiplier-based gaming experience, and Fast Crash is optimized for users seeking quick, intense multiplier experiences. The Twin Crash is an original format allowing players to place simultaneous bets on two separate multipliers.
Building on this momentum, Blitzcrown has announced plans to expand its certified portfolio with two additional versions of its innovative Plinko games, demonstrating the companyâs strategic commitment to market expansion. This forward-looking initiative underscores Blitzcrownâs dedication to continuous innovation and sustainable growth in the regulated gaming markets.
Blitzcrown is MVGâs edge-game studio focused on pushing game ideas beyond their norms through innovative and non-traditional gaming experiences. The studio has been particularly recognized for its groundbreaking approaches in various game categories, including its successful Crash and Plinko series.
George Cho from MVG said: âThis GLI certification testifies to Blitzcrownâs unwavering commitment to offering top-quality, fair gaming systems. We are well placed to take advantage of Brazilâs exciting new regulatory environment and the vast growth potential of the online gaming industry.â
The post Blitzcrown Secures GLI Certification for Three Crash Games in Brazil appeared first on Gaming and Gambling Industry in the Americas.
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