Industry News
EAG provides the platform for the launch of GeWeTe’s Cash Centre Deluxe

GeWeTe, the Gauselmann owned cash handling experts with some 26-years experience in the sector, will be using next week’s EAG to debut its new Cash Centre Deluxe. A marriage of outstanding design and supreme functionality, the high security cabinet features an impressive 24″ touchscreen and illuminated side panels ensuring that it stands out and complements any gaming location. GeWeTe’s in-house development team has addressed every detail allowing for a customised front panel in order to enhance the design and make it unique to the operator.
Boasting a capacity of 2,700 banknotes and up to six coin hoppers, the Cash Centre Deluxe has a range of multi-functional features enabling it to accept banknotes and coins as well as paying out banknotes and coins. Connection to the majority of casino management systems allows the validation of TITO tickets or electronic purse systems, including QR and Barcode systems for AGC’s, Casinos and Sports Betting applications. The additional benefit of bank card acceptance allows players to purchase TITO tickets using a Debit Card. As with all PC based models the Cash Centre Deluxe has the ability to be used as a ‘Staff Cash Desk’ which enables staff to withdraw and deposit both notes and coins via a dedicated card and PIN, in the process offering enhanced levels of security to both site and staff.
Mark Edmundson, Sales Manager for UK and Ireland, believes the depth of knowledge that exists within the company coupled with the highest quality specification and build are hallmarks of the GeWeTe brand. He explained: “Cash handling is built on trust which in itself requires the highest levels of competence. Every facet of the design, development, manufacture and support is conducted at our head office in Germany which means we remain in total control from start to finish. We have over 30 machines in the range and the fact that we haven’t dropped any but instead enhanced them and provided our customers with added choice, speaks volumes about the quality and the philosophy that drives GeWeTe’s commitment to the market.”
He added: “The industry is placing more emphasis on aesthetics and not just functionality which in many ways is a given. At ACOS in October many of our stand visitors highlighted the contemporary design of our range. I think what we are seeing is a need for functional products to also look the part in order to complement what’s taking place with the improved interiors of AGCs, FECs and Bingo Clubs. Operators are making significant investments to deliver a contemporary consumer experience which means that all products need to complement and not detract from the environment in which they are sited.”
Industry News
Players Reclaim Close to $7M Through AskGamblers Complaint Service in 2024

The latest AskGamblers Complaint Service report for 2024 has officially been released. The comprehensive report highlights the most important accomplishments and records of the AskGamblers Complaint Service team for the previous year.
In 2024, The AGCS team (formerly known as AGCCS) managed to return $6,890,547.11 to players. Over 7259 players turn to AskGamblers, submitting complaints against 1114 casino brands. Out of all the accepted and processed complaints, the team had a 68% resolution success rate. One of the notable milestones that reached was returning a total of $70 million to the members.
Dijana Radunović, General Manager at AskGamblers, said: “It’s amazing to see the trust players put in us year after year, and we’re able to repay them by helping them recover their funds from operators or solve other related issues. We’ve had another successful year, with a few records broken and amazing milestones achieved and we can’t wait to see what lies in store in the years ahead.”
The post Players Reclaim Close to $7M Through AskGamblers Complaint Service in 2024 appeared first on European Gaming Industry News.
Industry News
SlotsCalendar Announces its Second Awards Edition at iGC Malaga 2025

SlotsCalendar, a leading name and tastemaker in iGaming, has announced the second edition of the SlotsCalendar Awards. Winners will be announced during the iGC Malaga event in May 2025.
These awards are rapidly gaining significance in the iGaming world as SlotsCalendar’s steady growth, success, and player-centric mentality represent the community’s interest.
Players have approximately a month to vote between the 10th of April and the 12th of May.
For its 2025 edition, the SlotsCalendar Awards Gala returns to the iGaming Club Conference in Malaga, happening on May 28th. The Awards categories for this year are as follows:
• Game Studio of the Year
• The Slot Everyone’s Talking About
• Star Slot in the Making
• Casino of the Year
• Excellence in Bonus Variety
• Industry Standard in Responsible Gambling
• Live Casino of the Year
• Best Sports Betting Platform
• Best New Casino
• Best Crypto Casino
While the idea of iGaming Awards is not new to the industry, the SlotsCalendar Awards are unique for a simple reason: winners are voted by players from the entire iGaming community.
The uniqueness of these awards makes them particularly important in iGaming. Placing the decision-making strictly in the hands of the player is a fundamental shift in the iGaming community.
SlotsCalendar CEO Viorel Stan said: “It’s truly an honor and a privilege to see how our SlotsCalendar Awards have evolved. Last year’s inaugural edition was a crowning achievement for us. It proved how vast and involved our community is, creating a level of engagement that made us incredibly proud. Being able to return to the iGC and reward some of iGaming’s luminaries in the name of the SlotsCalendar Community is beyond gratifying.”
The post SlotsCalendar Announces its Second Awards Edition at iGC Malaga 2025 appeared first on European Gaming Industry News.
Asia
DigiPlus Bags 7 Wins at the 2025 Asia-Pacific Stevie Awards

DigiPlus Interactive Corp. (DigiPlus) has won seven honours – including five coveted gold awards – at the 2025 Asia-Pacific Stevie Awards. This milestone places DigiPlus among the most awarded companies in the region this year, spotlighting its strategic growth and transformative impact across digital entertainment, social development and investor relations.
The Asia-Pacific Stevie Awards are the only business awards Programme that recognises innovation across all 29 markets in the region. Widely regarded as the world’s premier business awards, the Stevie Awards represent a prestigious recognition of business excellence.
DigiPlus bagged five Gold Stevies for ‘Innovative Achievement in Growth’, ‘Innovation in Investor Relations’, ‘Excellence in Social Impact Companies’, ‘Innovation in Annual Reports’ and ‘Innovation in Corporate Websites’. The company also clinched Silver and Bronze Stevies for ‘Achievement in Product Innovation’ and ‘Innovation in Brand Renovation’ respectively.
At the core of these wins is DigiPlus’ commitment to innovation and digital transformation. From redefining the player experience through localised and immersive content, to launching a refreshed brand identity that resonates with a more connected and tech-savvy user base, DigiPlus has embraced a future-forward mindset. The company’s calculated investments in big data, cutting-edge technologies and stakeholder engagement have not only fueled business growth, but also opened inclusive pathways to digital participation through its social development arm, BingoPlus Foundation.
“This momentous victory at the Asia-Pacific Stevie Awards affirms DigiPlus’ emergence as a true powerhouse of innovation and progress, reshaping industry boundaries and redefining digital consumer engagement on a global scale. Through consistent growth and business performance, DigiPlus reaffirms its unwavering commitment to creating long-term value,” said DigiPlus Chairman Eusebio Tanco.
Winning entries in the Asia-Pacific Stevie Awards undergo a rigorous, multi-layered evaluation by an esteemed panel of judges composed of business and industry leaders across the region.
“The 12th Asia-Pacific Stevie Awards received an impressive array of outstanding entries. This year’s winners have clearly shown their dedication to innovation, and we commend their resilience and imaginative efforts,” said Maggie Miller, President of the Stevie Awards.
The post DigiPlus Bags 7 Wins at the 2025 Asia-Pacific Stevie Awards appeared first on European Gaming Industry News.
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