Compliance Updates
UKGC Imposes £1.4M Fine on AG Communications Limited
The UK Gambling Commission (UKGC) has imposed a fine of £1,407,834 on AG Communications Limited for Social Responsibility (SR) and Anti-Money Laundering (AML) failures.
The operator, which trades as AspireGlobal and runs 58 websites, will pay the money to socially responsible causes as part of a settlement with the Commission.
Social responsibility failures included:
• not having effective systems in place to prevent customers spending significant amounts of money in a short period of time before an assessment was made as to whether the customer was potentially at risk of gambling related harm. This raised concern that velocity of spend was not identified or acted upon quickly enough
• failing to conduct a safer gambling interaction despite one customer losing £6000 in 48 hours. A telephone interaction was attempted but only when the daily loss limit of £5000 in 24 hours was reached
• one customer was able to deposit and lose £7000 in just over four hours in the early hours. This customer was able to play through the backstop in place at the time due to a system error which failed to prevent the customer from depositing above the backstop limit. A manual review of the customer did not identify the fact they had played through the backstop trigger
• one customer was able to open a significant number of gambling accounts despite the fact they had previously self-excluded.
Anti-money laundering failures included:
• AML/Counter Terrorist Financing (CTF) policies and procedures were too reliant on financial thresholds
• when customers hit a medium, medium/high or high ML risk score they were not subject to a manual Enhanced Customer Due Diligence (ECDD) check until a financial trigger was hit
• when financial thresholds were reached, there were delays in completing ECDD checks. One customer who reached the financial threshold did not have an ECDD review conducted until a week later
• not following its policy regarding ECDD checks. One customer who reached a financial threshold but did not have a high AML risk score, did not have a manual ECDD review until eight days later. This was contrary to AG Communications Limited’s policy.
This is the second time AG Communications Limited is facing regulatory action – in 2022 the operator paid £237,600 for AML failures.
John Pierce, Commission Director of Enforcement, said: “This case marks the second occasion that this operator has been subject to enforcement action. Its failure to uphold anti-money laundering standards, delays in necessary interventions, and deficiencies in social responsibility measures are wholly unacceptable.
“Today’s outcome underscores the gravity of these breaches. It is essential that operators not only implement and maintain robust anti-money laundering policies, procedures, and controls but also act swiftly and decisively in response to any indications of suspicious activity. Effective social responsibility measures must be in place at all times to ensure that consumers identified as at risk receive timely and appropriate intervention.
“This case stands as a clear warning to all operators that repeated regulatory failings will result in increasingly stringent enforcement action.”
The post UKGC Imposes £1.4M Fine on AG Communications Limited appeared first on European Gaming Industry News.
Random State (“RS”), the Swedish studio behind next‑generation iLottery and multiplayer bingo content, has been granted a Gaming‑Related Supplier – Manufacturer licence by the Alcohol and Gaming Commission of Ontario (AGCO). The approval, effective 14 May 2025, authorises RS to offer its games and platform services to licensed operators across Ontario.
“Securing the Ontario licence is a milestone our entire team has worked tirelessly toward,” said Adam Fonsica, Co‑Founder & COO at Random State. “Ontario not only validates the quality and integrity of our technology; it provides a launchpad for our broader North‑American expansion. We can’t wait to introduce our eInstant titles and multiplayer bingo hub to Ontario players later this year, together with a soon‑to‑be‑announced operator.”
The licence clears the way for RS to roll out its full product portfolio in Ontario:
Interactive eInstants – instant‑win games that re‑imagine traditional lottery mechanics with modern gameplay and rich visuals.
Multiplayer bingo – a complete suite of 90-, 75-, 80/60/40‑ and 30‑ball variants, featuring progressive jackpots, Pot Booster and real‑time chat hosting.
Turn‑key iGaming platform – advanced Player Account Management (PAM), certified RNG, gamification engine and a WYSIWYG game‑configuration tool that lets operators launch new games in minutes.
Random State expects its first Ontario go‑live in Q3 2025, delivering both eInstants and multiplayer bingo on day one.
The post Random State obtains Ontario iGaming licence appeared first on Gaming and Gambling Industry in the Americas.
The Missouri Gaming Commission (MGC) has announced that it has officially begun accepting applications for sports betting license.
The Commission made the announcement following the unanimous approval of a resolution drafted Tuesday that approved the licensing process. The resolution passed after Gov. Mike Kehoe’s office reviewed it.
The licensing period opens roughly six months after Missouri voters narrowly approved a constitutional amendment legalizing sports betting. The measure passed by less than half a percentage point, with a margin of less than 7500 votes.
According to the amendment, the state’s sports betting sector has to be ready to launch by Dec. 1, 2025. Operators will pay a 10% wagering tax, which will mostly go toward funding education programs throughout the state.
The delay in setting up the licensing system was largely due to the new Secretary of State Denny Hoskins. Hoskins publicly opposed sports betting when he was in the Missouri state legislature. In February, he denied the Commission’s attempt to accelerate the process.
Regulators and sportsbook operators hoped the sector would be up and running in time for the NFL season’s start in September. That won’t happen now, as licensing rules don’t take effect until Aug. 30, leaving insufficient time.
Missouri license applications have two deadlines. The deadline for the two proposed “untethered” sportsbook licenses, known as Direct Mobile Licenses, is July 15. The companies that applied will have a hearing on Aug. 13, and the successful applicants will be announced on Aug. 15.
The other retail and mobile licenses have a longer application window until Sept. 12. Although licensing rules don’t officially take effect until the end of August, the Commission opened applications at this stage to give applicants time to prepare their paperwork.
All 13 of the state’s casinos and excursion gambling boats may apply for licenses to offer sports betting, and all six of Missouri’s pro sports teams will be allowed to host retail sports betting outlets at or near their stadiums.
Prior to the opening of license applications, the MLB team St. Louis Cardinals partnered with sportsbook bet365 to become the team’s official sports betting partner. The collaboration grants the operator access to a sports wagering license when the market opens at the end of the year.
The post Missouri Officially Begins Accepting Applications for Sports Betting Licenses appeared first on Gaming and Gambling Industry in the Americas.
A streamer has accepted a fine of DKK 10,000 for using Twitch to distribute games to game providers without a license to offer games in Denmark.
Twitch is a platform where users share live content, such as gaming, unboxing and gambling.
The streamer has in several cases advertised game providers without a Danish license through his Twitch channels.
The Danish Gambling Authority discovered the violation in 2023 and reported the streamer to the police.
The police have assessed that the streamer has violated the law, and the streamer has been fined DKK 10,000, which was the amount recommended by the Danish Gambling Authority.
This is the second time that the Danish Gambling Authority has reported a streamer for distributing illegal games and has been successful in the case.
Source: spillemyndigheden.dk
The post Spillemyndigheden: Streamer fined DKK 10,000 for illegally distributing games appeared first on European Gaming Industry News.
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