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New Study Finds that Socially Excluded Communities Use Gambling to Cope with Discrimination, Loneliness and Other Problems

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A new study from GambleAware has shown how people from communities that experience discrimination due to being marginalised and socially excluded use gambling to deal with their situations and loneliness.

GambleAware, the leading charity and strategic commissioner of gambling harms prevention and treatment services, funded an analysis by The National Centre for Social Research (NatCen) of 138 previous studies to explore how socially excluded groups are affected by gambling. The groups in the studies included people who experience or are at risk of homelessness, older people, people living with disabilities, neurodiversity or mental health challenges, criminalised communities and migrants in vulnerable circumstances such as asylum seekers.

Despite the diversity of these groups, the research identified a common thread across all of the groups that they often use gambling to cope with other difficulties in life, which are driven by social exclusion or discrimination. These issues include loneliness, mental health challenges, stress related to the process of migration and assimilating into a new culture, unemployment, challenges relating to job security and conditions, or poverty. Gambling was seen by people from the communities as a way to take their mind off these issues, or as a way to make money to try and get out of poverty.

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The research also highlighted the disproportionate concentration of gambling venues in more deprived areas in Great Britain. People from marginalised, isolated or criminalised communities are more likely to live in these areas due to socioeconomic disenfranchisement, and so are more likely to see gambling venues around them.

Stigma was also identified as contributing to people’s experiences of gambling and gambling harm, and influenced whether they reached out for support and treatment. Marginalised communities in the study already experience stigma related to drug use, homelessness or mental health challenges, which not only intersect with one another, but also with stigma from gambling harms. This underscores the importance of GambleAware’s campaigns to reduce the stigma around gambling harm, to make people more willing to open up and come forward for help.

The report recommends that gambling treatment services need to be accessible, inclusive and adaptive to people with different needs to meet the realities of marginalised communities and break down barriers for them to access support. The report also recommends there should be further research to explore gambling harms among discriminated-against communities due to a lack of current evidence and understanding of their needs and the harm they experience.

GambleAware has already been working to improve access to services for people from some of these communities. The charity launched a large-scale funding programme, “Improving Outcomes for women and minority communities affected by gambling harm”, investing over £4 million in 25 organisations across Great Britain that support women or minority communities. Organisations receiving funding include Investing in People and Culture, which will use the funding to address gambling harms among ethnically diverse refugee and new migrant communities in Tyne and Wear; and the Flowhesion Foundation, which will support Pashtoon speaking women in the North West of England who are experiencing gambling harms.

Zoë Osmond, Chief Executive of GambleAware, said: “Our new report shows how people from marginalised communities, who are already dealing with many different issues in their lives, struggle with gambling harms.

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“There needs to be more engagement with these communities to build awareness around the risks of gambling harm, and service providers need to ensure they can appropriately meet the needs of people in different circumstances. This is why we launched our Improving Outcomes Fund, to support organisations which are running programmes to help people from different communities.”

Dr Sokratis Dinos from NatCen’s Centre for Gambling Research said: “We were pleased to carry out this study for GambleAware. The report is a collection of findings and analysis of six scoping reviews, which were conducted to critically appraise existing evidence on gambling harms among communities in Great Britain who are subject to disproportionate marginalisation, social exclusion, or subject to criminalisation. The results show how vulnerability to gambling harms for some people in these communities will be driven by compounding inequalities, stigma, exclusion, and discrimination.”

The post New Study Finds that Socially Excluded Communities Use Gambling to Cope with Discrimination, Loneliness and Other Problems appeared first on European Gaming Industry News.

Compliance Updates

Why stakeholders must be vocal as part of UKGC consultation on gaming machines

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As the UK Gambling Commission announces the launch of its consultation on proposed new rules for gaming machines, Nick Arron, lead partner for the Gambling Team at Poppleston Allen urges stakeholders to ensure they are heard

The UK Gambling Commission this week announced the launch of a 16-week consultation, seeking input on proposed new rules for gaming machines in retail venues.

The consultation focuses on technical standards and related testing strategy and aims to improve consumer protection through a number of proposed changes. The consultation is due to end on May 20.

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Nick Arron, lead partner for the Betting and Gambling Team at Poppleston Allen, encouraged stakeholders such as operators and licensees to have their say on what impact these proposed changes will have, including the potential costs.

He said: “Robust stakeholder engagement is an important part of this progress. It’s important that operators have their say so that the regulatory framework balances both consumer safety and industry sustainability.

“Changes will require affected businesses to update their processes and technologies to ensure that any changes are not only implemented by the required date but also properly enforced.

“As this consultation progresses, operators will need to weigh the implications of adopting these new standards, not least the cost. While the intention is to enhance consumer protection, businesses must carefully assess the operational and financial implications of the proposed changes.

“While the Gambling Commission’s initiative is a positive step in prioritising consumer safety, the real challenge will be ensuring that the proposed regulatory adjustments are manageable for businesses already operating under thin margins.”

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Tim Miller, Gambling Commission executive director for research and policy, said: “We recognise that regulatory changes that impact the design of machines can come with considerable costs.

“We are encouraging consumers, gambling businesses and other interested groups to share evidence that will assist us in measuring both the likely regulatory impacts of the proposed changes and the likely costs of implementing them.

“This evidence will be invaluable to helping make a robust assessment on whether the benefits to consumers are proportionate to the costs involved.”

The post Why stakeholders must be vocal as part of UKGC consultation on gaming machines appeared first on European Gaming Industry News.

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Pateplay’s newest partner in Bosnia and Herzegovina

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Pateplay is thrilled to unveil its latest strategic partnership with WWin, a premier online operator in Bosnia and Herzegovina.

Martin Yonovski, BDM & CMO at Pateplay, on the collaboration: “Partnering with WWin is a significant step forward for Pateplay. We’re eager to combine our strengths and expertise, and we’re confident this collaboration will open new doors for growth and huge success for both parties”.

Through this alliance, Pateplay is further accelerating its global expansion efforts, poised to achieve extraordinary milestones and deliver unparalleled experiences to players worldwide.

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Compliance Updates

GoldenRace fuels growth in Europe with renewed MGA certification

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GoldenRace, leading provider of award-winning Virtual Sports and betting solutions, is thrilled to announce the renewal of its Maltese certification, successfully tested by BMM lab and approved by the Malta Gaming Authority (MGA). This renewed certification keeps unlocking opportunities in Romania, Poland, Serbia and other MGA-regulated territories, giving operators a golden ticket to tap into new revenue streams in highly regulated markets.

In Romania, where 88% of the population has internet access, the online gambling market is thriving, offering significant opportunities for operators to attract a tech-savvy audience. Serbia, ranked 8th in Europe for gambling revenue, continues its rapid expansion with over 2,200 betting shops and a flourishing online gambling sector. Meanwhile, Poland’s well-regulated and mature market is a compelling destination for operators seeking sustainable growth.

Any games that have been approved under its newly recertified license in Malta, are also eligible for inclusion under its Class II license in Romania, upon the successful completion of the ONJN approval process. While this certification eases the path in these markets, local regulators may require additional approvals. Operators are advised to present these certifications to their respective regulatory authorities to ensure seamless compliance.

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Markets on the rise demand winning content

Compliance may open the door, but content is what keeps players loyal. GoldenRace is helping operators target new demographics and grow market share by offering an incredible portfolio of certified games.

In markets such as Romania and Serbia, football is the main revenue force. GoldenRace continues to dominate this space with its newly certified football games, including its most new football format and games such as Football League, World Cup, Euro tournaments (Champions League & Euro League), La Libertadores and Single Soccer.

With online sports betting making up 58% of Romania’s gambling market and Serbia’s sports betting sector projected to grow by 4.93% between 2025 and 2029, GoldenRace has certified games such as Penalt2Win, Basketball 3×3, Horse and Greyhound racing, MMA (Single & Tournament) and several thrilling motor racing titles, such as Grand Prix Indianapolis 60, Motorbike and Speedway racing.

Eastern Europe’s enduring love for number-based games creates another profitable avenue for operators. Certified games such as Keno & Keno Deluxe, Spin2Win (Royale & American) and Perfect6 are designed to meet the unique preferences of players in these regions.

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Insights show that players in Poland and neighboring regions prioritise financial rewards, with 56% listing it as their top motivator for gambling. For those players seeking big payouts potential, Crash Games are leading the charge. After a stellar debut in GoldenRace’s Crashmas campaign, games like Jet Escape, Boom Ball Juggle, Fire Crash, Bank Run and Meteoroid are now part of the certified portfolio.

The post GoldenRace fuels growth in Europe with renewed MGA certification appeared first on European Gaming Industry News.

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