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Grosvenor Casinos’ Dealer of the Year Competition Winner 41-Year-Old Ray

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Ray Schneider, a casino dealer at The Barracuda Grosvenor Casino on Baker Street, London, has won the Grosvenor Casino Dealer of the Year 2024.

Fighting off stiff competition from 650 other dealers in the UK and 18 finalists, he came out on top in all three areas of the competition: customer service, technical skills, and game control. Ray, who originally hails from Hungary, demonstrated his exceptional talent by scoring the highest in all the competition rounds.

41-year-old Ray won over the judges after going head-to-head in a series of skills challenges in Grosvenor Casinos’ annual “Dealer of the Year” competition final held in Coventry. Ray fell into his job as a dealer by accident, but then after a week or so of dealing, including at the roulette table, he fell in love with the role. Ray has worked at many of London’s top casinos, including his current role at The Barracuda for the last one and a half years.

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Ray finished the competition with a score of 21.267 across all challenges. The skills that wowed the panel of judges included his strong customer service, technical abilities including chip dexterity and chip payout, and also game control, including the close down of betting, and ensuring everything on the table was in the right positions.

18 finalists from all corners of the country were tested by a panel of 18 judges in their aptitude and skills to deal traditional table casino games including blackjack and roulette.

Speaking after his win, Ray said: “I think I am still in shock. It’s been a great event and the competition has been fierce, so I am thrilled to have been awarded Dealer of the Year. It’s such an honour to be crowned the best in the business and show off my skills.”

Dave Allen, Gaming Performance Manager, commented on the Dealer of the Year competition: “The competition is such a fantastic platform to see first-hand the level of talent amongst our team. We have so many passionate experts at Grosvenor Casinos; the competition really highlighted this this evening. Ray stood out to all the judges in all areas of the competition including his exceptional customer service and technical skills.”

Nicci Smith, Managing Director of one of the sponsors, TCSJOHNHUXLEY, said: “We have loved being sponsors of this fantastic event over the past eleven years. We understand the vital role dealers play at casinos – from giving outstanding customer service to wowing players with skill and professionalism. It’s been a pleasure to witness so much talent at the competition.”

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The post Grosvenor Casinos’ Dealer of the Year Competition Winner 41-Year-Old Ray appeared first on European Gaming Industry News.

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Grace Media partners with IGP bingo brands in the UK

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Grace Media, the leading provider of white-label online gaming solutions, has partnered with Inter Group Partner Holding’s (IGP) bingo brands to deliver operational support across their UK portfolio.

The partnership will see Grace Media provide a range of solutions to IGP’s well-known UK-facing bingo brands, UK Bingo, Chitchat Bingo, Bogof Bingo, and Panda Bingo, the fastest-growing Bingo brand in the industry at the moment.

Grace Media will support the brands across CRM, compliance, payments, fraud protection and more, with a focus on enhancing the player experience and driving sustainable growth.

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Lars Söderlund, Business Director and Co-Founder of IGP, said: “Partnering with Grace Media gives us access to a proven operational engine with the expertise to elevate our UK bingo portfolio. Their track record speaks for itself, and we’re looking forward to working closely with the Grace Media team to take these brands to the next level.”

Grace Media Head of Revenue and Partnerships Chris Prentice said: “It’s fantastic to be welcoming IGP to the Grace Media network. We’re all about providing the support operators need to thrive in the UK market, and we’re confident our model will help IGP’s brands unlock new opportunities over the coming months and years.”

In February, Grace Media strengthened its leadership team with four senior appointments, including industry veterans James Goodliffe and Frazer McNaughton, and internal promotions for Chris Prentice and Gary Barber.

The post Grace Media partners with IGP bingo brands in the UK appeared first on European Gaming Industry News.

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Evoplay releases explosive gameplay in Lava Burst

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Evoplay, the award-winning game development studio, has launched Lava Burst, a high-volatility slot packed with exciting features to boost player engagement.

Played on a 4×3 grid, the game’s core mechanics are the Bonus Game and Ultra Bonus Game. Both begin with three spins, and each new symbol that lands reset the counter. The round continues until all 12 positions are filled or no spins remain.
The Ultra Bonus Game guarantees activation of the Lava Burst feature, where one to twelve fire comets strike random cells on the reels. Each strike applies an x2 multiplier, which increases if the same position is hit more than once.

Supporting features include Mystic Symbols, which transform into another icon at the end of the Bonus or Ultra Bonus Game, and the Mystic Jackpot Symbol, which guarantees a Mini (25x), Minor (50x), or Major (100x) jackpot. The Grand jackpot (x1000) is awarded by collecting all 12 bonus symbols of any type.
The Black Hole collects the value of all previously landed Bonus symbols and jackpots, increasing the overall win potential.

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All Coin symbols carry bet multipliers – Bonus Coins appear with values from x1 to x4, while Heavy Coins land only in the base game with higher values of x5 to x9. Heavy Coins remain locked on the reels until the Bonus or Ultra Bonus Game begins, unless the bet is changed. The Bonus Game is triggered by landing four symbols on the central line, initiating a round with three spins. Each new Bonus symbol resets the spin count, and winnings are awarded only in the Bonus or Ultra Bonus Game, where all landed Bonus symbol values are totalled at the end.
Lava Burst combines high-impact visuals with layered bonus features, offering operators a strong addition to their slot portfolios.

Ivan Kravchuk, CEO at Evoplay, said: “Lava Burst offers something fresh, with mechanics that keep players invested throughout the session.
“From the escalating multipliers to the strategic bonus features, we’ve created a slot that’s built for performance and player appeal.”

The post Evoplay releases explosive gameplay in Lava Burst appeared first on European Gaming Industry News.

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Relax Gaming plots the ultimate heist in latest release Cash in Transit

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Relax Gaming, the iGaming aggregator and supplier of unique content, is pulling off the ultimate heist for cash in its heart-racing new release Cash in Transit.

This highly volatile 5×4 slot sees players join a cunning gang of thieves in the City of London, attempting to commit the ultimate crime and get away with prizes worth up to 10,000x.

The action begins when three or more Bonus Symbols land, unlocking the game’s Bonus Reels. Players are awarded three respins, which reset with every new symbol that drops. As reels fill with loot, up to two additional reels can be unlocked, increasing the chances of landing valuable symbols and hitting big wins.

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A range of criminally clever features can be triggered when special symbols such as the Cash Bag, Bag Man, Lock Smith, Gov’Nor, Pawn Broker, Detective and Constable land on the reels. Each symbol brings unique abilities to the chase, from revealing and collecting all visible values and amplifying symbol values to bringing non-persistent symbols to life again.

Persistent variants of these character symbols can appear, raising the stakes even more, triggering their abilities at the end of each spin and pushing players toward a genuinely successful heist.

Shelley Hannah, CPO at Relax Gaming, said: “Cash in Transit has all the makings of a legendary Relax Gaming slot. With a truly thrilling bonus reel mechanic that showcases a cunning gang of criminals, we think players will revel in the high-octane action and enjoy the engaging London heist theme with Bonus symbols and respins also up for grabs.”

The post Relax Gaming plots the ultimate heist in latest release Cash in Transit appeared first on European Gaming Industry News.

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