Latest News
Flutter Raises Over €270K for Charity Partner BUMBLEance at Dublin Charity Ball
Flutter hosted its first Charity Ball in Dublin last week and smashed its target, raising over €270,000 for BUMBLEance, the children’s Ambulance Service of Ireland, more than equivalent to the cost of two ambulances for the charity. The funds raised will support the charity’s growth strategy and, as announced by Ian Brown, CEO at Flutter UKI, included a donation of €125k from Flutter.
A first of its kind service, BUMBLEance is a non-profit organisation that provides safe and comfortable medical transport for Ireland’s youngest patients between home and hospital. The ambulances are designed to reduce financial hardship on families and are kitted out with TVs, a PlayStation, iPad Air, music, DVDs and books to reduce stress for children during difficult journeys.
Guests at the event held in The Round Room at Dublin’s Mansion House heard heartfelt stories from parents about the difference the charity has made as well as details about how BUMBLEance would like to run more than the present 2000 trips per year from the current fleet of 14 ambulances.
Hosted by Irish stand-up comedian, Deidre O’Kane, and Paddy Power himself, with over 400 in attendance, the event was a smash hit – including fundraising through a raffle and silent auction, magicians, and The Dodder Dash race between nine mascots. Attendees also heard speeches from the team at BUMBLEance, Ian Brown and Flutter CLO and Group Commercial Director, Pádraig Ó Ríordáin.
Prizes that were up for grabs included Rugby World Cup tickets to Ireland vs. Scotland in France, a signed jersey from Max Verstappen, Ronaldo and Rivaldo signed jerseys, and football boots signed by Neymar Jr.
The Charity Ball forms part of Flutter’s larger global pledge to Do More for its communities as part of its worldwide sustainability strategy, the Positive Impact Plan. The goal of Do More is to improve the lives of 10 million people by 2030, which is made possible by Flutter’s scale and the collective passion of its colleagues. Flutter’s next Charity Ball is due to be held in Leeds on November 22.
Anna Earley, Corporate Partnership Manager at BUMBLEance, said: “Flutter’s Charity Ball was such a unique event for us at BUMBLEance and we received our largest donation in one day from Flutter Entertainment. The whole team were in shock at the success of the event – we can now concentrate on our progressive and transformative plans for reaching even more children across the Island of Ireland.
“In line with our current strategy, this donation can support driving awareness of BUMBLEance, benefitting our next moves to set-up satellite services regionally across Ireland, expanding into Northern Ireland where one in four children live in poverty and struggle to reach their appointments, and review our fleet of ambulances. This event has fast tracked our efforts to grow and to ensure every child has access to their healthcare treatment. What an amazing gift from the team at Flutter.”
Pádraig Ó Ríordáin, CLO and Group Commercial Director at Flutter, said: “Last week’s Charity Ball held in Dublin in aid of BUMBLEance was a fantastic success. It was a pleasure to take part in fundraising for this wonderful charity which provides an essential service for young hospital patients in Ireland.
“We are grateful for the generosity of attendees and donors who collectively helped us to more than double our original fundraising target. The success of this event is testament to the positive impact Flutter can have on its communities and I am looking forward to seeing more of these events take place under the banner of the Do More pillar of our Positive Impact Plan.”
Latest News
Boomerang Partners’ case study: exploring the new rules of sports marketing
Sports marketing used to be relatively straightforward. Major sports events – from international tournaments to league finals – meant big audiences, and visibility was often enough to drive results.
By 2026, that model is no longer enough. Competition for sports traffic has intensified, acquisition costs have increased, and audiences have become more selective in how they engage. Being present around major sports events is no longer a differentiator – everyone is there.
What matters now is not just how brands capture attention, but how they choose to work with it.
This shift is especially visible in affiliate-driven environments. As brands rethink how they engage sports audiences – and face tighter regulation and greater competition – affiliate strategies have to adapt just as quickly.
Performance is measured in real time, with teams competing under the same conditions and reacting to the same events.
This is where new formats and mechanics start to matter. Earlier this year, Boomerang Partners, a sports-focused affiliate program, brought together affiliate teams as part of the TIME TO WIN affiliate tournament.
The insights in this article come from real partner activity – from day-to-day campaign work to what teams tested during the TIME TO WIN tournament.
It’s no longer campaign-driven
The way sports marketing works is no longer built around campaigns. It’s built around behavior. What used to be planned weeks in advance now shifts during the event itself. Timing changes. Messaging changes. Sometimes, even the format changes.
The shift is simple: marketing is no longer planned around events – it adapts to them continuously, with messaging, concepts, and storytelling evolving from one moment to the next. These shifts don’t just affect how brands work with players – they also reshape how affiliate partners operate. As a result, partners have to adapt their strategies, formats, and approaches to engagement.
Personalization plays a big role here. Not as a feature, but as a baseline. Generic offers don’t hold attention anymore. If it’s not relevant to what the user is watching or reacting to, it gets ignored.
This is also changing how sponsorships work. Visibility still matters, but it’s no longer enough on its own. Brands are moving into formats that go beyond the match – content, integrations, and ongoing digital touchpoints.
At the same time, the space has expanded. Sports, esports, streaming – they now compete for the same attention, alongside a much broader set of content and digital experiences.
That makes timing harder. Big tournaments still drive peaks, but the build-up and the drop-off matter just as much. Planning around these moments is becoming more data-driven. Earlier this year, Boomerang Partners introduced its Sports Marketing and Betting Calendar 2026, built to map those patterns and help affiliates align campaigns with key moments and make more informed decisions around their strategy. In practice, partners use it to plan ahead for major events, streamline research, and structure content around both high-demand and niche sports.
From watching to reacting
Audience behavior has changed faster than most strategies – and it becomes especially visible in live, competitive environments.
During the TIME TO WIN tournament, this shift was hard to miss. Affiliate teams worked with sports traffic in real time, around live events, where attention moved constantly, and decisions were made on the spot.
Watching sport is no longer passive. During major matches, users follow the game while checking odds, reacting to moments, and switching between platforms. The second screen is no longer secondary – it’s part of the experience.
In practice, this meant that teams competing in the tournament had to adapt quickly – reacting to live moments, adjusting content, and aligning campaigns with audience behavior in real time.
That changes how campaigns are built. Timing matters more. Missing the moment often means losing the user.
Content is changing as well – and fast. Short-form formats capture a growing share of attention, especially among younger audiences. The full match is no longer the only point of engagement.
Behavior is becoming more social. Communities form around events – not just around teams, but around the experience itself.
Olesea Naidion, Brand Manager at Nightrush, TIME TO WIN participant, noted:
“The biggest shift I’ve noticed is that audiences don’t just ‘watch’ sports anymore – they’re actively participating. During major matches, people react to every moment – every corner, every substitution, every momentum shift.
The second-screen behavior is fascinating. Fans have their phones out the entire time – checking odds, chatting, and reacting on social media while the match is happening.
The traditional ‘sit back and watch’ experience is no longer how a large part of the audience engages with sport.”
What actually matters now
Not all traffic is equal anymore. Volume still matters, but it no longer defines success. What matters is what happens after the click – how fast users convert, how long they stay, and whether they come back.
This shift was clearly visible during the TIME TO WIN tournament. When campaigns ran around real-time events, performance was measured differently. There was no long funnel – the decision happened immediately, or not at all.
In practice, traffic and performance closely followed the sports calendar. Early peaks aligned with major tournaments, while quieter periods – such as international breaks – led to visible slowdowns. Consistent spikes on weekends also highlighted how closely user activity tracked live-event density.
Conversion has become time-sensitive. Delays cost results.
Retention matters more now. Acquiring users is more expensive, and users have more options. If they don’t see value quickly, they move on.
As a result, performance is evaluated differently. Impressions and reach are no longer enough to justify spending. What matters is whether activity turns into deposits, bets, and repeat engagement.
Olesea Naidion, Brand Manager at Nightrush, TIME TO WIN participant, commented:
“Engagement rate, conversion velocity, and customer lifetime value have become the most critical metrics. Impressions don’t pay the bills — action does.
We need to understand if content drives real behavior in real time, especially during live events when the conversion window is minutes, not days.”
What defines success
Sustaining results has become harder. Strong performance can still happen in short bursts. But without consistency, it doesn’t hold. The gap between short-term gains and long-term growth is becoming more visible.
What separates teams now is not access to traffic or events. It’s how that traffic is handled – how quickly it converts, how long it stays, and whether it returns.
That shifts the focus from individual campaigns to the full user journey. Acquisition, conversion, and retention are no longer separate – they have to work as a single system.
This is also reflected in how partners performed in the TIME TO WIN tournament. Even beyond the initial launch phase, participation continued to build, showing that sustained performance – not just early momentum – defines success.
When that connection breaks, performance drops just as quickly as it grows.
Anete Dunina, Head of Sales at Revpanda Group, TIME TO WIN participant, noted:
“Success in sports marketing will be defined by control over the full user journey. It’s about acquiring, converting, and retaining the right users, not just traffic.
Short-term wins don’t build long-term business.”
The shift is already visible across the market. It goes beyond marketing – reflecting broader changes in how sport is consumed, how brands operate, and how affiliate ecosystems evolve. Those who can adapt to it consistently will shape what sports marketing looks like next.
About Boomerang
Boomerang Partners is a rapidly growing global marketing agency offering a wide range of services. Boomerang Partners is an Official Regional Partner of AC Milan. In 2024, it launched the inaugural Golden Boomerang Awards – a global tournament for affiliate teams. More than 400 affiliate teams participated in the second season of the tournament in 2025. Partners of the Agency launched six new products in 2024-2025, contributing to a nearly 1.5-fold increase in product users.
The Agency’s clients’ portfolio contains 10+ brands offering affiliate and entertainment services across 40+ markets in compliance with local regulations. These products provide incentive programs and 24/7 multilingual support.
Best Payment Solution
Yaspa wins Best Payment Solution at SBC Awards Europe 2026
Fintech’s open-banking-based Intelligent Payments pitch focuses on Pay by Bank deposits plus real-time affordability and AML checks.
Yaspa has been named Best Payment Solution at the SBC Awards Europe 2026, held at Xara Lodge in Malta. The company said it won for its Intelligent Payments product, which combines real-time Pay by Bank transactions with AI-driven customer insights and verification.
According to Yaspa, Intelligent Payments is built on open banking infrastructure and uses consented access to real-time player financial data. The company said this enables operators to assess affordability, AML risk and financial vulnerability in under 10 seconds, before funds enter play, while keeping the process “document-free” for most users.
Yaspa CEO James Neville said: “We’re delighted to be recognised as Best Payment Solution at the SBC Awards Europe. This award is particularly meaningful because it reflects the shift we’re seeing across the industry – where payments are no longer just transactional, but a critical point for compliance, insight and player protection.
“By embedding real-time intelligence directly into the deposit flow, we’re helping operators meet evolving regulatory expectations while also delivering a faster, smoother experience for players.”
The company positioned its approach as an alternative to traditional verification, using a single consented bank connection to produce a financial profile that includes income patterns, cash flow volatility and indicators such as overdraft usage. Yaspa also cited structured user testing showing conversion rates of 74% versus around 15% for document-based KYC flows.
Yaspa said its risk intelligence is supported by research with the Behavioural Insights Team, analysing 733 consented open banking datasets to identify markers of gambling harm such as multi-operator activity and clustered deposits, which it said are embedded into its decisioning engine. The company said it is live with UKGC-licensed operators and expanding across Europe.
The post Yaspa wins Best Payment Solution at SBC Awards Europe 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
AI
Tugi Tark whitepaper puts AI iGaming support at €0.15 per ticket
Tugi Tark has released a 2026 whitepaper, The economics of AI-powered iGaming customer support, arguing that AI changes the unit economics of player support and can reduce costs compared with human-led operations.
The report cites “verified pricing” of EUR 0.15 per AI-handled ticket. It compares that with fully loaded employer costs for human support in Romania and Bulgaria of EUR 1.73 to EUR 1.88 per ticket. At a “realistic” 70% AI containment rate, the whitepaper claims a blended cost of about EUR 0.67 per ticket, which it describes as roughly a 64% reduction versus a human-only baseline of EUR 1.88.
Tugi Tark says its analysis draws on Eurostat 2024 labour cost data, published research on AI chatbot benchmarks, independent iGaming player behaviour research, and operational data from its own deployments. The company estimates operators can achieve a 55% to 75% reduction in total support expenditure, and argues AI can absorb volume spikes—such as during major sporting events—without additional hiring or training lag.
Harpo Lilja, founder and CEO of TUgi Tark, said: “In 2026, the ‘wait-and-see’ approach to AI is costing operators millions in unnecessary overhead. We aren’t just talking about chatbots; we’re talking about a fundamental shift in the unit economics of player retention.”
The whitepaper also frames customer support as a retention lever, stating that payment issues account for 52% of ticket volume and that slower response times drive churn. It claims a 0.5 percentage point churn reduction could retain an additional 500 players per month for a mid-sized operator, translating to €200,000 in annual revenue based on an assumed €400 Player Lifetime Value. Tugi Tark also claims AI agents average ~7 seconds for first response versus ~60 seconds for human agents, and outlines use cases across Responsible Gambling escalation, KYC/AML workflows, and GDPR-aligned data sovereignty.
The post Tugi Tark whitepaper puts AI iGaming support at €0.15 per ticket appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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