Popular Southern California gaming destinations Spotlight 29 Casino and Tortoise Rock Casino are launching Konami Gaming’s SYNKROS casino management system across a combined 33 table games and over 1400 gaming machines. SYNKROS has been selected by the Twenty-Nine Palms Band of Mission Indians to power systems technology across its gaming portfolio, further advancing the guest loyalty experience. Members of its 29 Rewards Loyalty Club will enjoy seamless points, offers, promotions, and more when visiting Spotlight 29 Casino and Tortoise Rock Casino—as well as the tribe’s latest venture, Shelee’s Travel Center.

“The move to SYNKROS is the first step towards creating a more customer friendly experience and personalized service for each of our 29 Rewards Loyalty Club members. They can seamlessly play, earn points, and choose how to use those points across our Tribe’s two casinos and Shelee’s Travel Center,” said Chairman Darrell Mike, for the Twenty-Nine Palms Band of Mission Indians.

The launch of SYNKROS across these sister properties is an important milestone in the long-term technology partnership between Konami Gaming and the Twenty-Nine Palms Band of Mission Indians, as the tribe continues to achieve new levels of economic growth and diversification. SYNKROS’ robust system architecture and industry award-winning tools are aligned to power future innovation across the tribe’s gaming venture portfolio, in areas spanning multi-site functionality, marketing, and more. Guests at Spotlight 29 Casino and Tortoise Rock Casino will begin to experience benefits of the new system launch this summer.

“The Twenty-Nine Palms Band of Mission Indians is giving guests the best opportunity to experience and maximize loyalty rewards across its gaming portfolio through the go-live of Konami’s SYNKROS technology. Whether visiting the blackjack table at Spotlight 29 Casino, or spinning the newest slots at Tortoise Rock Casino, patrons can earn points in real-time, to use across a wide mix of amenities exclusive to the tribe’s offering,” said Randy Caron, vice president of systems sales at Konami Gaming.

Konami Gaming’s President & Chief Executive Officer Steve Sutherland has received the Association of Gaming Equipment Manufacturers’ (AGEM) 2024 Jens Halle Memorial Award during the official awards ceremony at the Global Gaming Expo (G2E) Las Vegas. He was selected for excellence in commercial gaming professionalism, as the embodiment of business success, attention to detail, evident humanity, willingness to “go the extra mile,” and long-lasting dedication to the health of the industry as a whole. Investing more than three decades of his career in the gaming supplier sector, Steve Sutherland is a central figure and longtime advocate in responsible gaming industry advancement.

“Throughout his entire career, Steve has been someone with an executive mindset who knows how to lead, manage, and operate a business at an extremely high level. He brought his knowledge from the technology industry into the gaming supplier sector and made a lasting impact on the companies he has led, all while helping mentor countless other commercial executives who now are themselves leaders of gaming supplier companies with global reach. He’s the real deal when it comes to our industry and epitomizes excellence in commercial gaming professionalism. Our supplier sector salutes Steve for all he continues to accomplish and happily presents this year’s Jens Halle award to him,” Bob Parente, chair of the board at AGEM, said.

The Jens Halle Memorial Award was established in 2015 by AGEM to acknowledge the lasting impact of longtime industry executive Jens Halle, following his unexpected passing. Steve Sutherland is the ninth honoree to receive this award since its inception. This recognition comes as Sutherland nears his 25th year at Konami Gaming, including seven years as president and chief executive officer.

“The dedication, acumen, and conscientiousness that Steve Sutherland brings to his role as head of Konami Gaming is a consistent positive force. It strengthens industry partnerships and relationships reaching across the globe, as well as within our organization. Speaking on behalf of countless individuals inspired by Steve’s enduring leadership, it is a great joy to recognize his prominent influence, success, and service, as AGEM’s 2024 Jens Halle Memorial Award recipient,” Tom Jingoli, executive vice president and chief operating officer at Konami Gaming, said.