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Independent Evaluation Reveals Impact of Pilot Training for Health Professionals
Health professionals feel more confident supporting young people after completing Ygam’s training on gaming and gambling harms, an independent evaluation has revealed.
An evaluation undertaken by the Responsible Gambling Council (RGC) revealed 91% of survey respondents rated the Mindful Resilience workshops as “good” or “very good”, with two-thirds already implementing their learnings into their day-to day practices. Those trained saw their level of knowledge on gaming and gambling harms almost double as a result of partaking in the programme.
The “Mindful Resilience” programme was developed in collaboration with Bournemouth University. It enables health professionals, including GPs and nurses, to have access to City and Guilds assured training on the harms and health risks associated with gaming and gambling harms. The full pilot phase of the programme ran from 2021 to 2022.
Ratings of confidence in ability amongst delegates almost doubled for each area of enquiry, including signposting to information sources, approaching children and young people about the subject, and assessing participation in gambling and gaming, knowing how to intervene and when to respond.
Linda Scollins Smith, Director of Programmes at Ygam, said: “The findings of this evaluation are encouraging and a positive step in addressing the need for better understanding of gaming and gambling harms within the health care sector. The programme has already supported over 1000 health professionals and garnered very positive responses from participants regarding content, resources, and ongoing support.
“As with every pilot, there are areas of the programme that we can effectively improve. As an evidence-led organisation, these evaluations are vital to ensure that we continue to develop our educational offering, and that we continue to be a figurehead of good practice within the sector.”
Shelley White, CEO at RGC, said: “RGC’s Research and Advisory Services team is pleased to deliver this independent evaluation of the Mindful Resilience programme, which has shown very promising results for health care professionals during its pilot phase. We know that young people are at risk of experiencing gaming and gambling harms, therefore it is essential to educate and train those who work with young people on the practical ways to assess and respond to these risks. We are confident that our findings and recommendations will support Ygam in their commitment to delivering and refining this innovative programme, which will ultimately help to ensure the improved safety and care for young people.”
Dr. Melissa Salmon, Senior Researcher at the RGC found that within three months of completing the training, 64% of trained delegates reported that they had implemented their learning into their work with children and young people. 73% of participants reported that the implementation of knowledge and learnings from the training had been a positive process and easy to apply, with few obstacles.
The majority (84%) of participants said that they would not make any changes to the programme content covered or resources available, with 91% of participants rating the workshop as either “good” (14%) or “very good” (77%).
Africa
BetConstruct AI to present World Cup 2026 sportsbook offer at iGaming Afrika
Supplier takes Stand A05 in Nairobi on May 4–5, pitching pre-built tournament betting tools and discounted onboarding for new partners.
BetConstruct AI said it will exhibit at iGaming Afrika on May 4–5 in Nairobi, Kenya, at Stand A05.
The company said its main focus at the event will be a “Best Sportsbook for the World Cup 2026” package, supported by “Special Bets, Powerfull and Bet on League.” BetConstruct AI said the tools are designed to help operators run World Cup activations “with zero additional development required.”
For the World Cup activation, the supplier is also advertising commercial incentives for new partners. BetConstruct AI said new partners receive a 65% platform setup discount “applied immediately,” plus “100% Core Suite Access” for the first three months, followed by “65% off for 4-12 months.” It added that third-party tools are “51% off for 3 months.”
Beyond the tournament pitch, BetConstruct AI said it will present its wider iGaming ecosystem, including Sportsbook Platform, Casino Platform, Affiliate Ecosystem, Retail Solutions, and its AI suite. The company said its Sportsbook Platform provides “over 140,000 pre-match events and 12,000+ monthly esports live events,” and that its Casino Platform integrates “350+ providers via a unified aggregation API.”
BetConstruct AI said its AI suite includes CRM AI, Umbrella AI, AI Game Recommendation System, and Betting Mate AI, covering functions such as churn prediction, risk management, real-time personalisation, and conversational betting. It also said its Retail Solutions show how operators can connect land-based and digital channels for an omnichannel setup.
- BetConstruct (official website); https://www.betconstruct.com/ Company reference page for product portfolio and event announcements.
- iGaming Afrika (event information); https://igamingafrika.com/ Confirms dates, location, and exhibitor details for the conference.
- FIFA World Cup 2026 (official site); https://www.fifa.com/fifaplus/en/tournaments/mens/worldcup/canadamexicousa2026 Authoritative background on the tournament referenced in the supplier’s activation pitch.
The post BetConstruct AI to present World Cup 2026 sportsbook offer at iGaming Afrika appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Blokotech
Blokotech completes Malta stop of Bloko Padel Tour 2026 with 35 teams
Second leg of the networking-focused iGaming padel series ran in Malta with SiGMA World; next stop is Miami on 9 June.
Blokotech has completed the Malta stage of the Bloko Padel Tour 2026, the company said on Thursday 30th April 2026. The second leg of the series was held in partnership with SiGMA World and hosted at IK Padel Village.
Blokotech said 35 teams competed across Pro and Beginners categories, following the tour’s opening event in Buenos Aires.
Blokotech Co-Founder and CEO Salvatore Messina said: “The response to the Malta stop has been brilliant. Each stage is gathering more interest as we build towards our Grand Linale in Rome. Once again we set the platform for networking and competition that our players loved. We’d like to thank all partners involved in making Malta a success – roll on Miami!”
In the Pro category, Andrea Zammit and Borja Jimenez won, with Peter Curmi and Salvatore Fasciana finishing second. In the Beginners category, Gabriele Sarti and Marco Pozzoli took first place, followed by Viki Vitanyi and Davide Dorato. Craig Luke was named Best Player and received a signed Francesco Totti shirt.
Blokotech said the next event will take place in Miami on 9 June at Ultra Padel Club, ahead of the Grand Finale in Rome.
- Blokotech; https://blokotech.com/ Company reference for Blokotech and background on its products and leadership.
- SiGMA World; https://sigmagroup.com/ Confirms the event partner and provides context on SiGMA’s industry events platform.
- Malta Gaming Authority (MGA); https://www.mga.org.mt/ Adds regulatory context for Malta as a hub for iGaming businesses mentioned in the event setting.
The post Blokotech completes Malta stop of Bloko Padel Tour 2026 with 35 teams appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
AI
SoftConstruct unveils RecSys AI game recommendation system at AIBC Eurasia
In an iGaming Real Talk interview in Dubai, the firm says the tool reads player emotion and context to guide operator actions.
SoftConstruct AI has unveiled RecSys, an AI Game Recommendation System, during an exclusive iGaming Real Talk interview recorded at AIBC Eurasia in Dubai on Thursday 30th April.
Mushegh Khachatryan, Chief AI Officer at SoftConstruct AI, said RecSys is designed to move beyond traditional recommendation models by interpreting player emotions in real time and accounting for context, with the goal of suggesting “the next best action” for operators. “You can understand your customer’s emotions in real time and suggest the next best action. We are building intelligent systems which can reason and act.”
Khachatryan said SoftConstruct built an AI Center of Excellence by hiring talent from outside the iGaming sector, and described RecSys as part of “production-ready agentic AI” intended to support personalised campaigns and decision automation. Surya Palli, host of iGaming Real Talk, said: “SoftConstruct is essentially building a Netflix-style personalised experience for the iGaming industry, where every player gets a lobby made just for them.”
Responsible gaming was also discussed, with the company claiming AI can detect risky behaviour faster and more consistently than human teams, and recommend timely breaks while balancing player protection with sustainable growth.
Khachatryan also stressed the need for explainable, controlled deployment. “AI should help teams perform five times better rather than replace them… Without proper boundaries, short-term momentum boosts with AI can actually hurt your company in the long term.” The company said operators can manage campaigns, personalisation and risk through chat interfaces, with at least 85% accuracy “from the first interactions,” and directed viewers to the full interview on the iGaming Real Talk YouTube channel.
- SoftConstruct; https://softconstruct.com/ Company background and official information on SoftConstruct and its business units.
- iGaming Real Talk YouTube channel; https://www.youtube.com/ Source location for the full interview referenced in the announcement (editor can add the specific video URL once identified).
- AIBC Eurasia; https://aibc.world/ Event organiser site to corroborate the conference setting and provide context on AIBC Eurasia.
The post SoftConstruct unveils RecSys AI game recommendation system at AIBC Eurasia appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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