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Independent Evaluation Reveals Impact of Pilot Training for Health Professionals

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Health professionals feel more confident supporting young people after completing Ygam’s training on gaming and gambling harms, an independent evaluation has revealed.

An evaluation undertaken by the Responsible Gambling Council (RGC) revealed 91% of survey respondents rated the Mindful Resilience workshops as “good” or “very good”, with two-thirds already implementing their learnings into their day-to day practices. Those trained saw their level of knowledge on gaming and gambling harms almost double as a result of partaking in the programme.

The “Mindful Resilience” programme was developed in collaboration with Bournemouth University. It enables health professionals, including GPs and nurses, to have access to City and Guilds assured training on the harms and health risks associated with gaming and gambling harms. The full pilot phase of the programme ran from 2021 to 2022.

Ratings of confidence in ability amongst delegates almost doubled for each area of enquiry, including signposting to information sources, approaching children and young people about the subject, and assessing participation in gambling and gaming, knowing how to intervene and when to respond.

Linda Scollins Smith, Director of Programmes at Ygam, said: “The findings of this evaluation are encouraging and a positive step in addressing the need for better understanding of gaming and gambling harms within the health care sector. The programme has already supported over 1000 health professionals and garnered very positive responses from participants regarding content, resources, and ongoing support.

“As with every pilot, there are areas of the programme that we can effectively improve. As an evidence-led organisation, these evaluations are vital to ensure that we continue to develop our educational offering, and that we continue to be a figurehead of good practice within the sector.”

Shelley White, CEO at RGC, said: “RGC’s Research and Advisory Services team is pleased to deliver this independent evaluation of the Mindful Resilience programme, which has shown very promising results for health care professionals during its pilot phase. We know that young people are at risk of experiencing gaming and gambling harms, therefore it is essential to educate and train those who work with young people on the practical ways to assess and respond to these risks. We are confident that our findings and recommendations will support Ygam in their commitment to delivering and refining this innovative programme, which will ultimately help to ensure the improved safety and care for young people.”

Dr. Melissa Salmon, Senior Researcher at the RGC found that within three months of completing the training, 64% of trained delegates reported that they had implemented their learning into their work with children and young people. 73% of participants reported that the implementation of knowledge and learnings from the training had been a positive process and easy to apply, with few obstacles.

The majority (84%) of participants said that they would not make any changes to the programme content covered or resources available, with 91% of participants rating the workshop as either “good” (14%) or “very good” (77%).

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R. Franco Digital to showcase premium portfolio at GAT Expo Cartagena 2026

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At the heart of the exhibition is the IRIS platform, R. Franco Digital’s GLI-certified, open-architecture solution. Designed to deliver a seamless experience across casino, sports betting, and retail operations, IRIS gives operators the flexibility, scalability, and security required to grow efficiently across multiple Latin American markets.

In addition to its robust infrastructure, R. Franco Digital will present its latest high-performance gaming titles, including Strange Spins, Genie Triple Bonanza, Diamond King Gorilla, Luxury Blast, Zorro: Final Duel, and The Phantom. Each game incorporates localized mechanics and culturally relevant themes, ensuring maximum engagement for LatAm players.

Javier Sacristán Franco, International Business Director at R. Franco Digital, commented:
“Latin America is a cornerstone of our global strategy. GAT Expo Cartagena provides an essential platform to connect with partners and showcase how our technology evolves alongside the region’s regulatory landscape. We are excited to highlight the latest advancements in our IRIS platform and our expanding game portfolio, both designed to deliver operational excellence and support regulated operators across LatAm.”

Visitors to the expo will be able to experience live demonstrations of the IRIS platform and explore R. Franco Digital’s diverse content offerings, emphasizing the company’s commitment to innovation, localization, and operator success in the region.

The post R. Franco Digital to showcase premium portfolio at GAT Expo Cartagena 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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R. Franco Digital to showcase premium portfolio at GAT Expo Cartagena 2026

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R. Franco Digital, the Spanish iGaming provider, has announced its participation at GAT Expo Cartagena in Colombia, continuing its strategic push across the most prominent regulated markets in Latin America.

The company will be at the Las Américas Convention Center from March 24 to 26 to present its comprehensive ecosystem of products and services, specifically engineered to meet the sophisticated demands of the LatAm gaming sector.

The centrepiece of the exhibit will be the IRIS platform, R. Franco Digital’s powerful, GLI-certified open architecture solution. Designed to provide a seamless experience across casino, sports betting, and retail, IRIS equips operators with the flexibility, security, and scalability needed to grow efficiently across multiple markets.

In addition to its technical infrastructure, R. Franco Digital will debut its latest high-performance gaming content, including recent releases such as Strange Spins, Genie Triple Bonanza, Diamond King Gorilla, Luxury Blast, Zorro: Final Duel, and The Phantom.

All titles feature the localised mechanics and themes that have become a hallmark of R. Franco Digital, ensuring relevance and engagement across LatAm markets.

Javier Sacristán Franco, International Business Director of R. Franco Digital, said: “Latin America is a cornerstone of our global strategy. GAT Expo Cartagena provides an essential forum for us to connect with partners and demonstrate how our technology continues to evolve alongside the region’s regulatory landscape.

“We are excited to showcase the latest iterations of our IRIS platform and our continually expanding portfolio, both designed to deliver operational excellence and support regulated operators across LatAm.”

The post R. Franco Digital to showcase premium portfolio at GAT Expo Cartagena 2026 appeared first on Americas iGaming & Sports Betting News.

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DR Gaming Technology Appoints Stephane Henault as Director of Technical Services

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DR Gaming Technology (DRGT) has appointed Stephane Henault – formerly of Light & Wonder, Scientific Games and Bally’s – as its new director of technical services.

The newly created role comes amid pending deals for DRG that will see it expand in Latin America and Africa.

“This is an important appointment for DRGT as we continue to scale our operations globally,” said company CEO Marco Herrera.

“Stephane brings a wealth of technical and operational experience, as well as a deep understanding of the evolving needs of casino operators. His expertise will be instrumental in further strengthening and streamlining the services we provide to our partners.”

“I see this opportunity as the perfect way for me to re-connect with operator partners directly, leveraging the experience gained over the last three decades working for both a start-up, and of late, a massive multinational, and to contribute in a very practical way to their day-to-day success,” said Henault.

“DRGT’s current growth trajectory presents an exciting challenge, particularly in ensuring that as the business expands, its technical service delivery remains efficient, scalable, and aligned with operator requirements.

“Being part of that journey and helping to build processes and structures that support it, is hugely motivating. Right now, I wake up every morning with a spring in my step – that’s special.”

The post DR Gaming Technology Appoints Stephane Henault as Director of Technical Services appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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