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Independent Evaluation Reveals Impact of Pilot Training for Health Professionals

Published

3 years ago

August 18, 2023

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Health professionals feel more confident supporting young people after completing Ygam’s training on gaming and gambling harms, an independent evaluation has revealed.

An evaluation undertaken by the Responsible Gambling Council (RGC) revealed 91% of survey respondents rated the Mindful Resilience workshops as “good” or “very good”, with two-thirds already implementing their learnings into their day-to day practices. Those trained saw their level of knowledge on gaming and gambling harms almost double as a result of partaking in the programme.

The “Mindful Resilience” programme was developed in collaboration with Bournemouth University. It enables health professionals, including GPs and nurses, to have access to City and Guilds assured training on the harms and health risks associated with gaming and gambling harms. The full pilot phase of the programme ran from 2021 to 2022.

Ratings of confidence in ability amongst delegates almost doubled for each area of enquiry, including signposting to information sources, approaching children and young people about the subject, and assessing participation in gambling and gaming, knowing how to intervene and when to respond.

Linda Scollins Smith, Director of Programmes at Ygam, said: “The findings of this evaluation are encouraging and a positive step in addressing the need for better understanding of gaming and gambling harms within the health care sector. The programme has already supported over 1000 health professionals and garnered very positive responses from participants regarding content, resources, and ongoing support.

“As with every pilot, there are areas of the programme that we can effectively improve. As an evidence-led organisation, these evaluations are vital to ensure that we continue to develop our educational offering, and that we continue to be a figurehead of good practice within the sector.”

Shelley White, CEO at RGC, said: “RGC’s Research and Advisory Services team is pleased to deliver this independent evaluation of the Mindful Resilience programme, which has shown very promising results for health care professionals during its pilot phase. We know that young people are at risk of experiencing gaming and gambling harms, therefore it is essential to educate and train those who work with young people on the practical ways to assess and respond to these risks. We are confident that our findings and recommendations will support Ygam in their commitment to delivering and refining this innovative programme, which will ultimately help to ensure the improved safety and care for young people.”

Dr. Melissa Salmon, Senior Researcher at the RGC found that within three months of completing the training, 64% of trained delegates reported that they had implemented their learning into their work with children and young people. 73% of participants reported that the implementation of knowledge and learnings from the training had been a positive process and easy to apply, with few obstacles.

The majority (84%) of participants said that they would not make any changes to the programme content covered or resources available, with 91% of participants rating the workshop as either “good” (14%) or “very good” (77%).

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Contributors Program

Gamblers Connect names Gali Hartuv as seventh 2026 Contributors Program voice

Published

56 minutes ago

July 22, 2026

Wladimir P.

gamblers-connect-names-gali-hartuv-as-seventh-2026-contributors-program-voice

The Playa strategic advisor will publish on VIP operations, segmentation and retention, starting with an anonymous VIP Operations Survey 2026.

Gamblers Connect has confirmed Gali Hartuv, Strategic Advisor at The Playa, as the seventh voice to join its 2026 Contributors Program.

The independent B2B iGaming media platform said the programme will reveal one senior industry voice per month throughout 2026, with contributors publishing under the Gamblers Connect Contributor Editorial Code.

Gamblers Connect said Hartuv has more than 15 years’ experience in VIP management, including designing and optimising VIP programmes across more than 50 operator brands, and training “hundreds of professionals” now working in VIP roles across the industry.

Hartuv will publish across four areas: building VIP programmes that drive long-term value; AI-powered VIP identification and player segmentation; hyper-personalisation and retention strategy; and scaling VIP operations across different markets and cultures. His first contribution is a VIP Operations Survey 2026, an anonymous survey intended to benchmark how VIP teams work across iGaming operators, including portfolio sizing, tools, qualification thresholds, workflow standards and where time is spent during the week.

Partnerships and Operations Lead, Luka Dimitrijevic, said: “VIP management is where a great deal of an operator’s value is won or lost, and very few people can speak to it with Gali’s depth. He has spent his career turning high value player relationships into a discipline rather than guesswork, and he is refreshingly candid about what works and what does not. Through the Contributors Program he will share practical insight on VIP strategy, retention, and the smart use of AI, with content grounded in real results rather than recycled best practices.”

The post Gamblers Connect names Gali Hartuv as seventh 2026 Contributors Program voice appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

Alberta

St8 extends TonyBet partnership to Alberta after securing supplier registration

Published

2 hours ago

July 22, 2026

Wladimir P.

st8-extends-tonybet-partnership-to-alberta-after-securing-supplier-registration

St8 has extended its partnership with TonyBet into Alberta, expanding their Canada footprint following an earlier launch in Ontario this year.

Under the expanded agreement, TonyBet will use St8’s game aggregation platform through a single API integration. St8 said this provides access to its wider catalogue of casino content for players in Alberta.

St8 said the Alberta rollout follows its newly acquired registration to operate in the province as an iGaming Services Supplier, allowing it to provide aggregation services to licensed operators in the market. The company said its platform connects partners to more than 200 game providers via a single API.

David Fall, Business Development Manager at St8, said:

“Entering Alberta’s regulated market is a strong step for St8 that represents our continued efforts to bring our offerings to as many territories as possible, delivering top-tier results for partnerships at the local, national and international stage. We share this commitment with TonyBet, a company that we are very fortunate to be working with so collaboratively and closely as we continue to grow our presence across North America.”

Kiryl Liudvikevich, Head of Product at TonyBet, said:

“We’re proud that our work with St8 has enabled us to continue expanding across Canada. Through St8’s aggregation platform, we can seamlessly access games from the industry’s leading providers via a single integration, helping us scale efficiently while maintaining a strong focus on the player experience. St8 has cemented itself as our go-to partner for expansion into regulated markets, and we look forward to continuing our collaboration as we grow into new jurisdictions.”

The post St8 extends TonyBet partnership to Alberta after securing supplier registration appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

Alberta

St8 continues partnership with TonyBet with an expansion into Alberta

Published

2 hours ago

July 22, 2026

GamingAmericas.com

st8-continues-partnership-with-tonybet-with-an-expansion-into-alberta

Casino game aggregation platform and full-service technology provider St8 has extended its ongoing partnership with TonyBet into Alberta, furthering both companies’ expansion into Canada.

As part of the extended agreement, Tonybet will benefit from St8’s next-generation platform via a single API integration, unlocking seamless access to a wide portfolio of games from the industry’s leading providers and enhancing its casino offering for players in Alberta.

The move is the latest in St8’s successful relationship with TonyBet, having previously launched in Ontario earlier this year in a bid to continually grow in regulated markets worldwide.

This expansion was made possible thanks to St8’s newly acquired registration to operate in Alberta as an iGaming Services Supplier, enabling St8 to provide its next-generation game aggregation services to licensed operators in the region, giving partners access to more than 200 premium game providers through a single API integration.

Featuring over 3,000 games from more than 60 providers, TonyBet, meanwhile, has gone from strength to strength in its 17-year history, establishing itself as one of the industry’s leading game studios by delivering engaging titles that combine player appeal with premium gameplay.

Holding licenses in 10 different jurisdictions including Spain, the Netherlands, the UK, Ireland and Estonia, among others, Tonybet’s partnership with St8 has seen them now launch in two separate territories in Canada, with both companies working collaboratively to explore the opportunities available in exciting new markets. This latest agreement reinforces St8’s strategy of expanding its premium content portfolio while helping operators simplify integration, accelerate market entry, and deliver engaging gaming experiences across multiple regulated jurisdictions.

Speaking on the expansion, David Fall, Business Development Manager at St8, said: “Entering Alberta’s regulated market is a strong step for St8 that represents our continued efforts to bring our offerings to as many territories as possible, delivering top-tier results for partnerships at the local, national and international stage. We share this commitment with TonyBet, a company that we are very fortunate to be working with so collaboratively and closely as we continue to grow our presence across North America.”

Kiryl Liudvikevich, Head of Product at TonyBet, had this to say: “We’re proud that our work with St8 has enabled us to continue expanding across Canada. Through St8’s aggregation platform, we can seamlessly access games from the industry’s leading providers via a single integration, helping us scale efficiently while maintaining a strong focus on the player experience. St8 has cemented itself as our go-to partner for expansion into regulated markets, and we look forward to continuing our collaboration as we grow into new jurisdictions.”

The post St8 continues partnership with TonyBet with an expansion into Alberta appeared first on Americas iGaming & Sports Betting News.