AGCO
AGCO Wins NAGRA’s Excellence in Gaming Regulation Award

The Alcohol and Gaming Commission of Ontario (AGCO) has been awarded the North American Gaming Regulators Association (NAGRA) Excellence in Gaming Regulation Award for its work developing and implementing the regulatory framework for Ontario’s new open and competitive internet gaming (iGaming) market that launched in April 2022.
The honour was announced June 13 at NAGRA’s annual conference in Boise, Idaho. With this award, NAGRA is recognizing the AGCO for its extraordinary contributions and exceptional performance in the field of gaming regulation. As Ontario’s gaming regulator, the AGCO worked closely within a large team led by Ontario’s Ministries of the Attorney General and Finance to develop a strong, responsible internet gaming model that provides consumer choice, protects players, and supports legal market growth.
“By most measures, the first year of Ontario’s open, regulated igaming market has been a remarkable success. In just one year, we went from an estimated 70 per cent of online gambling occurring on unregulated sites to over 85 per cent of respondents to a recent survey saying they’ve gambled on regulated sites. With over 45 registered operators offering over 75 sites and more than 5,000 certified games, Ontario consumers have an abundance of safer options to choose from within the regulated sector. This success would not have been possible without the strong Government leadership from the Attorney General and the Minister of Finance, close collaboration with iGaming Ontario and the commitment of gaming operators, suppliers, and stakeholders from across the gaming spectrum,” Tom Mungham, Registrar and CEO of AGCO, said.
“Congratulations to the AGCO for this prestigious award recognizing its outstanding regulatory work with the new igaming market. The Ministry of the Attorney General is proud to work with the AGCO to build a safe, legal and competitive new marketplace that will continue to drive innovation across the sector, create good jobs, and provide protection and choice for players,” said Attorney General Doug Downey.
“On behalf of the Excellence in Gaming Award voting Committee and the NAGRA Board, congratulations to the Alcohol and Gaming Commission of Ontario (AGCO) for this year’s Excellence in Gaming Award, team recipient. The detailed information provided in the nomination about the AGCO’s work to develop and implement a regulatory framework for Ontario’s new iGaming market was clearly a collaborative effort that required skill, commitment, and teamwork from the AGCO staff team,” said Jennifer LaMont, NAGRA President and voting committee member.
This is the second international recognition the AGCO has received for its igaming regulatory framework. In October 2022, the AGCO was awarded the International Association of Gaming Regulators’ Regulatory Excellence Award.
AGCO
Prime Skill Games Inc. Official Response to AGCO Press Release

As CEO of Prime Skill Games Inc., I feel compelled to address recent comments made by the Alcohol and Gaming Commission of Ontario regarding so-called unapproved gambling machines in convenience stores across the province.
Let me be perfectly clear
Our machines are not gambling devices. They are entirely skill-based, fully compliant with the law, and built on the fundamental idea that players are in control. The outcome of every session is determined solely by the player’s ability, not by random chance.
Prime Skill Games is proud to be the only true skill game operating in Ontario today.
We categorically reject any suggestion that our products fall under the definition of unregulated gambling. Such statements are inaccurate, misleading, and fail to recognize the critical distinction between games of skill and games of chance.
We stand firmly behind the legality of our machines and the integrity of our operations. We will demonstrate this through every available means, whether through legal documentation, expert analysis, or, if necessary, before the courts. We are prepared and unafraid to defend the truth.
To our players, partners, and business community, we want to reassure you that our mission has not changed. We are committed to offering a responsible, transparent, and innovative entertainment experience. We will not be intimidated by broad and baseless accusations, and we will continue to move forward with strength and clarity.
Sincerely
Matt Zamroźniak
Chief Executive Officer
Prime Skill Games Inc.
The post Prime Skill Games Inc. Official Response to AGCO Press Release appeared first on Gaming and Gambling Industry in the Americas.
AGCO
AGCO takes action to remove unapproved gambling machines from Ontario convenience stores

The Alcohol and Gaming Commission of Ontario (AGCO) is continuing its efforts to combat unregulated gambling and protect the public. As part of these efforts, the AGCO took steps this week to revoke the lottery seller registrations of a number of retailers in the GTA that were found to be offering unapproved electronic gambling machines under the Prime Slot brand.
The AGCO regulates all gambling in the province of Ontario to ensure gambling products and gaming sites are held to high standards of game integrity, player safety, and the protection of minors and vulnerable individuals.
Over the past decade, unregulated gaming machines have increasingly proliferated across North America. While they largely rely on chance like traditional slot machines, manufacturers have claimed they are games of skill and have installed terminals in convenience stores and other locations where gaming machines would otherwise be prohibited.
The AGCO will continue to take every action within its authority to protect the public against the risks that these unregulated machines pose – particularly in locations easily accessible to children and youth.
A registered lottery seller served with a Notice of Proposed Order to revoke their registration has the right to appeal the AGCO’s action within 15 days to the Licence Appeal Tribunal (LAT), an adjudicative tribunal that is part of Tribunals Ontario and independent of the AGCO.
“Unapproved gambling machines have no business being in convenience stores or other locations, particularly those that are available to children and youth. ” – Dr. Karin Schnarr, Chief Executive Officer and Registrar, AGCO
Background:
Under Section 10(b) of the Gaming Control Act, the Registrar shall refuse to register an applicant as a supplier or to renew the registration of an applicant as a supplier if there are reasonable grounds to believe that the applicant will not act as a supplier in accordance with law, or with integrity, honesty, or in the public interest.
Under Section 12 of the Gaming Control Act, the Registrar may propose to suspend or to revoke a registration for any reason that would disentitle the registrant to registration or renewal of registration under section 10 if the registrant were an applicant.
The post AGCO takes action to remove unapproved gambling machines from Ontario convenience stores appeared first on Gaming and Gambling Industry in the Americas.
AGCO
AGCO Updates Responsible Gambling Training Standards for Gaming and Lottery

As of July 11, 2025, the Alcohol and Gaming Commission of Ontario (AGCO) no longer requires Registrar approval for responsible gambling (RG) training programs for casino and lottery employees. This change applies to both the Gaming and Lottery Standards and supports a more flexible, outcomes-based approach.
What’s changing
• Standard 2.5 has been updated to remove the need for Registrar approval of RG training.
• Training must still be mandatory, regularly updated, and based on best practices.
• Employees must understand responsible gambling, their role in player protection, and how to support those showing signs of gambling harm.
What this change means for operators and lottery retailers
• Casino and lottery operators now have more flexibility to design and update RG training.
• Existing PlaySmart training remains valid.
Why this change matters
This change reduces red tape, encourages innovation, and maintains Ontario’s high standards for player protection. This also aligns with AGCO’s outcomes-based regulatory approach and brings greater consistency across gaming sectors, including iGaming.
The post AGCO Updates Responsible Gambling Training Standards for Gaming and Lottery appeared first on Gaming and Gambling Industry in the Americas.
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