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GambleAware Publishes New Reports and Guide for Financial Services Industry to Help Prevent Gambling Harm

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GambleAware has published a new report by the Behavioural Insights Team which analyses behavioural datasets to understand whether these could be used to build a clearer picture of the ways in which people gamble, identify possible harms, and eventually inform prevention, treatment, and support responses.

The commissioned research analysed bank transactional data from Monzo and HSBC, aiming to shed new light on what these datasets can, and cannot, tell us about gambling behaviour. The reports demonstrated that bank customer and transactional data can offer valuable insights into the success of gambling blocking tools and also provide unique profiles of gamblers. For example, of those using Monzo’s gambling blocker, it was found that the week before gamblers activated the block, their average daily gambling spend tripled. Specific profiles of gamblers were also revealed by the research, such as that gamblers had less money on average in their Monzo internal saving pots than non-gamblers, or that gamblers ranked “Very Concerning” by HSBC had on average 35.6 gambling transactions per month, compared to 15.6 in those ranked “Concerning”, and just 1.2 in the “Control” group.

Taken individually, however, these datasets are not enough to understand whether a customer is at risk of experiencing gambling harms. A dataset from a single bank is unlikely to offer a full picture of an individual’s spending, and so these exploratory research projects illustrated that further research is needed to create a fuller picture of an individual’s overall financial wellbeing.

“Our research with HSBC and Monzo has demonstrated that bank transactional data can be a useful tool in identifying gambling behaviours and the unique profiles of gamblers, but further work is needed to understand how such data can be used robustly. Different banks may use different factors, and different thresholds to identify gambling, and future work could look at developing a more standard operating model of how this kind of data should be used to identify those at risk of harm,” Dr Simon McNair, Advisor at BIT, said

“Our research with GambleAware helps us to understand gambling-related behaviours so that we can provide the best support to our customers. This includes opt-in solutions such as a gambling restriction feature to help people control their urge to gamble and automatic declines or referrals for lending to help prevent the customer getting into debt. Customers can also appoint third parties to help manage their finances either through a third-party mandate or our Independence Service. In addition, our specialist support team are on hand to aid customers at risk of financial harm and can refer to trusted external organisations where needed. We continue to work with charities such as Gamble Aware on other ways in which we can ensure these customers have access to the right support,” Maxine Pritchard, Head of Financial Inclusion and Vulnerability at HSBC, said.

“Our work with the Behavioural Insights Team has provided us with important insights into gambling behaviour and the impacts of gambling. At Monzo, this is an area we care deeply about and we’ve had amazing success so far with our gambling block, which has been used by more than 350,000 customers since its launch in 2017. We’re excited to use these insights to inform future work in this area, further reduce gambling harm and provide our customers with even more control over their financial lives,” Natalie Ledward, Head of Vulnerable Customers at Monzo, said.

GambleAware has commissioned the Personal Finance Research Centre at the University of Bristol to produce a practical guide for financial services seeking to protect customers from gambling-related financial harms. The guide offers real-life examples of what firms can do to identify and support customers who are at risk of gambling-related financial harm. It highlights the value of financial firms proactively analysing customer transaction data for spending patterns and behavioural signs that might indicate gambling-related vulnerability and enable firms to take action to prevent harm occurring.

“At a conservative estimate, at least five million people in Britain experience harmful gambling, either because of their own gambling or someone else’s. Regulated financial services firms are well-placed to address the financial harms linked to gambling-related vulnerability and our practical guide shows them how. Doing this may have knock-on benefits for other dimensions of gambling harm, such as people’s mental health,” Professor Sharon Collard, Research Director at the University of Bristol’s Personal Finance Research Centre, said.

“This research from the Behavioural Insights Team is a good first step to explore how bank transactional data may be able to identify behaviours indicative of gambling harm. Whilst more research is needed into this area, we encourage all financial institutions, including those from non-bank settings, to make the most of the new guide to see what they can do to protect their customers from gambling harm. By working with financial services and promoting the advice and support available, we can work collaboratively to respond to customer need to keep people safe from gambling harm,” Zoë Osmond, CEO at GambleAware, said.

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Why Swedish Players Are Turning to Betting Sites Without a Swedish License

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It didn’t happen all at once. At first, most Swedish players simply adapted to the new regulatory framework. Then, gradually, something shifted. In practice, more users started looking beyond local options — and today, a growing number are choosing betting sites without Swedish license.

The reason isn’t just frustration. It’s more layered than that. Restrictions play a role, of course, but so do expectations, habits, and the way international platforms operate. Some players want more flexibility. Others just prefer fewer limitations when placing bets. Either way, the direction is clear.

For a broader industry perspective, the Financial Times has also covered how offshore-structured betting companies operated around Swedish rules, which helps illustrate why the tension between strict regulation and player flexibility has existed for years.

The Current Landscape of Gambling Regulation in Sweden

To make sense of this trend, it’s worth stepping back and looking at how the Swedish system is structured today. On paper, it’s one of the more controlled environments in Europe.

How the Swedish Licensing System Works

Sweden operates under a national licensing model where operators must meet strict requirements to legally offer services to local players. The system is designed to create transparency and reduce risk.

In reality, though, it also standardizes the user experience. Every licensed operator follows the same core rules — which means fewer variations across platforms.

From a regulatory perspective, it works. From a player’s perspective, it can feel a bit limiting over time.

Key Restrictions for Licensed Operators

This is where the differences become noticeable.

  • A single bonus per player is allowed
  • Mandatory connection to the Spelpaus self-exclusion system
  • Tight control over advertising practices
  • Certain limits affecting deposits and gameplay behavior

Having said that, these measures are not arbitrary. They are meant to protect users. Still, for more experienced bettors, they can feel restrictive rather quickly.

Why Players Are Exploring Alternatives

So what’s pushing players to look elsewhere? Not one thing — but a combination of factors that, together, make offshore platforms more appealing to certain users.

On one side, Swedish regulation provides structure and safety. On the other, it reduces flexibility. And that trade-off is exactly where alternatives start to gain attention.

From what we’ve seen when comparing different operators, a few consistent patterns emerge.

Key Reasons Behind the Shift

  • More frequent bonuses
    Outside Sweden, promotions are not limited to a single welcome offer. Reload bonuses, cashback, and recurring incentives are far more common.
  • Wider betting markets
    International platforms often include niche sports, smaller leagues, and alternative betting formats that are not always available locally.
  • Higher betting limits
    For players placing larger wagers, this becomes relevant quite quickly. Local limits can feel restrictive after a short time.
  • More flexible payment options
    Crypto, international e-wallets, and alternative banking solutions are typically easier to access outside the Swedish system.

That said, it’s not about one option being objectively better. It really depends on what the player values most — control or flexibility.

Key Differences Between Swedish Licensed and Non-Licensed Sites

Feature Swedish Licensed Sites Non-Swedish Licensed Sites
Bonuses Limited (one-time) Ongoing promotions
Payment Options Restricted Wider variety
Betting Limits Lower Higher
Self-Exclusion Centralized (Spelpaus) Platform-based

Looking at it this way, the contrast is quite clear.

At the same time, numbers only tell part of the story. What matters is how these differences affect the actual experience — and that varies from player to player.

Potential Risks and Considerations

Of course, there’s another side to this shift. And it’s important not to overlook it.

When players move outside the Swedish system, they also move outside its protections. In practice, more freedom comes with more responsibility.

What to Keep in Mind

  • Licensing standards vary across jurisdictions
  • Player protection tools may be less strict
  • Dispute resolution processes are not always the same
  • Terms and conditions can be more complex

We’ve seen both sides. Some platforms run smoothly, with clear processes and fast payouts. Others… less so. Often, the difference comes down to small details in the terms that aren’t obvious at first glance.

A useful industry perspective can be found in Yogonet’s “At the limit: where to draw the line on stake and deposit limits”, which links Sweden’s strict rules with the rise of offshore gambling. 

How to Choose a Reliable Platform

For players who decide to explore these alternatives, choosing the right platform becomes essential. And honestly, this is where many mistakes happen.

Based on our comparisons and testing, a few checkpoints stand out.

Step-by-Step Selection Approach

Step 1: Check the license
Look for established authorities such as the Malta Gaming Authority or similar regulators. It’s not a guarantee, but it’s a strong starting point.

Step 2: Review payment methods
Reliable platforms are transparent about deposits and withdrawals. If the process is unclear, that’s usually a warning sign.

Step 3: Evaluate customer support
Fast, clear responses make a difference — especially when something goes wrong.

Step 4: Assess betting markets
Depth matters more than quantity. A consistent, well-structured offering is often better than an oversized one.

Responsible Gambling Still Matters

Even outside regulated systems, responsible gambling should remain part of the equation.

At the same time, without centralized tools like Spelpaus, players need to rely more on their own limits. Some platforms offer internal controls — deposit caps, session reminders — but they are not always standardized.

In the end, awareness becomes more important than regulation.

Final Thoughts

Ultimately, the shift toward non-Swedish licensed betting sites reflects a broader change in player behaviour. People are comparing more. Testing more. Looking beyond what’s immediately available.

On the other hand, regulation still plays a key role in trust and security. So this isn’t a one-direction trend — it’s more of a balancing act.

From what we’ve observed, the decision usually comes down to priorities. Some players prefer structure and safeguards. Others lean toward flexibility and variety. Both approaches coexist. And realistically, they will continue to.

 

The post Why Swedish Players Are Turning to Betting Sites Without a Swedish License appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Pinatas Festival and Joker Winpot Earn SBC Europe Nominations for ELA Games

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The studio is celebrated for its remarkable visual artistry with Pinatas Festival in the “Game Design & Art Direction” category, paired with a Game of the Year nomination for its popular title, Joker Winpot.

Two titles from ELA Games have received nominations in significant categories at the forthcoming SBC Awards.

A major highlight in the iGaming calendar, the SBC Awards Europe honor and celebrate the skill and creativity of the top suppliers and operators in the industry. The 2026 awards will take place at the Xara Lodge in Malta, expected to be a remarkable event featuring the industry’s leading innovators. Receiving these nominations reinforces ELA Games’ goal to revolutionize slot development for the European market via the distinctively engaging stories and intricate visuals of its games.

Among the studio’s most dynamic releases so far, Pinatas Festival has been acknowledged in the Game Design & Art Direction category, highlighting its festive theme, strikingly contrasting colored symbols, and energetic celebratory animations. Alongside it, Joker Winpot, selected for the Casino Entertainment – Game of the Year category, has excelled for the studio. The game features a meticulously crafted Joker on the reels, enchanting players with his playful yet somewhat sinister presence, expertly combining traditional casino visuals with the suspenseful excitement of the iconic Winpot mechanism.

Marharyta Yerina, Managing Director at ELA Games, commented on the nominations: “We are very pleased to be recognized by the SBC Awards in two such competitive categories. I personally love both of these games because they both feel incredibly distinct and full of character, the bright colours of Pinatas Festival make it feel like it is jumping out of the screen, so I am especially happy to see them up for awards. To also have Joker Winpot nominated for Game of the Year is a fantastic validation of the amazing Winpot mechanic.”

The winners will be revealed during the official SBC Awards ceremony on April 30th, where guests will come together to network and view the industry’s most thrilling new games showcased.

The post Pinatas Festival and Joker Winpot Earn SBC Europe Nominations for ELA Games appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Skyesports and GodLike signs MoU with Maharashtra Cyber to promote esports and cyber hygiene in Maharashtra

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India’s esports ecosystem is taking another step forward as Skyesports and GodLike Esports sign a Memorandum of Understanding (MoU) with Maharashtra Cyber, the Government of Maharashtra’s nodal cybersecurity body. The partnership aims to grow the state’s esports ecosystem while promoting cyber hygiene and responsible digital behaviour among gamers.

The agreement was signed during a closed-door meeting in Mumbai and reflects a broader push by the state to develop its digital and creative industries. As India’s leading state economy, Maharashtra is positioning itself as a hub for esports and gaming, aligning with its wider “orange economy” strategy.

Under the MoU, the three parties will collaborate on esports tournaments, leagues, and community initiatives, while embedding cyber safety messaging into all activities. This includes raising awareness around cyberbullying, fraud prevention, data privacy, and responsible online conduct—key concerns as esports audiences continue to grow, particularly among younger users.

Skyesports will lead tournament organisation and community engagement, while GodLike Esports will support through mentorship programmes, professional player involvement, and grassroots initiatives. Maharashtra Cyber will focus on amplifying cyber awareness and promoting safe digital practices across the ecosystem. Eyrie Entertainment will support outreach efforts and help scale campaign visibility across the state.

Commenting on the initiative, Shiva Nandy, Founder and CEO of Skyesports, said:

“The growth of esports requires strong collaboration between the industry and government stakeholders. This MoU with Maharashtra Cyber represents an important step toward strengthening Maharashtra’s esports ecosystem through responsible gaming initiatives and grassroots engagement. As India prepares to compete at global events such as the Esports World Cup (EWC), Esports Nations Cup (ENC), and the Asian Games 2026, partnerships like this will play a key role in building a stronger pipeline of talent and opportunities for young gamers. With GodLike Esports also joining the initiative, we aim to combine competitive expertise and creator reach to drive deeper community engagement. The MOU is a first-step towards solidifying Maharashtra as an esports hub globally.”

Yashasvi Yadav, Additional Director General of Police at Maharashtra Cyber, added:

“As esports continues to grow rapidly among young audiences, it is equally important to promote safe and responsible digital practices within the gaming ecosystem. Through this collaboration with Skyesports and GodLike Esports, we aim to raise awareness around cyber hygiene, online safety, and responsible behaviour in gaming communities. Initiatives like these will help ensure that the growth of esports in Maharashtra is supported by strong awareness of cybersecurity, digital discipline, and safe online participation.”

Chetan “Kronten” Chandgude, Founder of GodLike Esports, said:

“At GodLike Esports, we have always believed that the true growth of esports in India lies in strengthening its roots at the grassroots level. Through this collaboration with Maharashtra Cyber and Skyesports, we aim to support the state’s vision of building a strong and sustainable esports ecosystem. Our focus will be on engaging young gamers through mentorship, community initiatives, and professional player interactions, while also promoting cyber hygiene and responsible gaming practices. This MoU also marks the first step toward our vision of putting the state on the global esports map, and we look forward to sharing some exciting announcements around this soon.”

The initiative also aligns with global recommendations from organisations such as the International Telecommunication Union, which highlight the importance of cybersecurity awareness as digital participation expands.

For more on esports growth and regulation, see Europa Gaming’s coverage on India Esports Market Growth and Esports Regulation Trends.

As esports continues to scale in India, partnerships like this underline a key industry shift: growth is no longer just about tournaments and audiences, but also about building a safer, more responsible digital environment for the next generation of players.

The post Skyesports and GodLike signs MoU with Maharashtra Cyber to promote esports and cyber hygiene in Maharashtra appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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