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GambleAware Publishes New Reports and Guide for Financial Services Industry to Help Prevent Gambling Harm

Published

5 years ago

July 15, 2021

Reading Time: 3 minutes

GambleAware has published a new report by the Behavioural Insights Team which analyses behavioural datasets to understand whether these could be used to build a clearer picture of the ways in which people gamble, identify possible harms, and eventually inform prevention, treatment, and support responses.

The commissioned research analysed bank transactional data from Monzo and HSBC, aiming to shed new light on what these datasets can, and cannot, tell us about gambling behaviour. The reports demonstrated that bank customer and transactional data can offer valuable insights into the success of gambling blocking tools and also provide unique profiles of gamblers. For example, of those using Monzo’s gambling blocker, it was found that the week before gamblers activated the block, their average daily gambling spend tripled. Specific profiles of gamblers were also revealed by the research, such as that gamblers had less money on average in their Monzo internal saving pots than non-gamblers, or that gamblers ranked “Very Concerning” by HSBC had on average 35.6 gambling transactions per month, compared to 15.6 in those ranked “Concerning”, and just 1.2 in the “Control” group.

Taken individually, however, these datasets are not enough to understand whether a customer is at risk of experiencing gambling harms. A dataset from a single bank is unlikely to offer a full picture of an individual’s spending, and so these exploratory research projects illustrated that further research is needed to create a fuller picture of an individual’s overall financial wellbeing.

“Our research with HSBC and Monzo has demonstrated that bank transactional data can be a useful tool in identifying gambling behaviours and the unique profiles of gamblers, but further work is needed to understand how such data can be used robustly. Different banks may use different factors, and different thresholds to identify gambling, and future work could look at developing a more standard operating model of how this kind of data should be used to identify those at risk of harm,” Dr Simon McNair, Advisor at BIT, said

“Our research with GambleAware helps us to understand gambling-related behaviours so that we can provide the best support to our customers. This includes opt-in solutions such as a gambling restriction feature to help people control their urge to gamble and automatic declines or referrals for lending to help prevent the customer getting into debt. Customers can also appoint third parties to help manage their finances either through a third-party mandate or our Independence Service. In addition, our specialist support team are on hand to aid customers at risk of financial harm and can refer to trusted external organisations where needed. We continue to work with charities such as Gamble Aware on other ways in which we can ensure these customers have access to the right support,” Maxine Pritchard, Head of Financial Inclusion and Vulnerability at HSBC, said.

“Our work with the Behavioural Insights Team has provided us with important insights into gambling behaviour and the impacts of gambling. At Monzo, this is an area we care deeply about and we’ve had amazing success so far with our gambling block, which has been used by more than 350,000 customers since its launch in 2017. We’re excited to use these insights to inform future work in this area, further reduce gambling harm and provide our customers with even more control over their financial lives,” Natalie Ledward, Head of Vulnerable Customers at Monzo, said.

GambleAware has commissioned the Personal Finance Research Centre at the University of Bristol to produce a practical guide for financial services seeking to protect customers from gambling-related financial harms. The guide offers real-life examples of what firms can do to identify and support customers who are at risk of gambling-related financial harm. It highlights the value of financial firms proactively analysing customer transaction data for spending patterns and behavioural signs that might indicate gambling-related vulnerability and enable firms to take action to prevent harm occurring.

“At a conservative estimate, at least five million people in Britain experience harmful gambling, either because of their own gambling or someone else’s. Regulated financial services firms are well-placed to address the financial harms linked to gambling-related vulnerability and our practical guide shows them how. Doing this may have knock-on benefits for other dimensions of gambling harm, such as people’s mental health,” Professor Sharon Collard, Research Director at the University of Bristol’s Personal Finance Research Centre, said.

“This research from the Behavioural Insights Team is a good first step to explore how bank transactional data may be able to identify behaviours indicative of gambling harm. Whilst more research is needed into this area, we encourage all financial institutions, including those from non-bank settings, to make the most of the new guide to see what they can do to protect their customers from gambling harm. By working with financial services and promoting the advice and support available, we can work collaboratively to respond to customer need to keep people safe from gambling harm,” Zoë Osmond, CEO at GambleAware, said.

AGS Interactive

AGS Interactive Strengthens Global Team with Key Appointments

Published

6 hours ago

March 18, 2026

Wladimir P.

ags-interactive-strengthens-global-team-with-key-appointments

Brett Jackson, Vice President of Product Management, Interactive (L) and Angelo Daino, Country Manager for Europe, Interactive (R)

AGS Interactive (AGSi), a leading supplier of high-performing slots, table games, and interactive gaming products, has announced the appointment of two senior executives to bolster its global growth strategy.

Brett Jackson has been named Vice President of Product Management, Interactive, while Angelo Daino joins as Country Manager for Europe, Interactive. These appointments reinforce AGSi’s commitment to expanding its presence in regulated markets and enhancing product innovation worldwide.

Strategic Leadership for Global Expansion

Mark DeDeaux, Senior Vice President and General Manager of Slots at AGS, stated: “Brett and Angelo bring unparalleled expertise and a deep understanding of the gaming industry that will support AGS’ global expansion. Brett’s leadership in product development and Angelo’s regional acumen and commercial capabilities position them as integral to AGS’ growth strategy.”

Brett Jackson – Driving Product Innovation

Jackson brings extensive experience in game development and product leadership, having held roles at Aristocrat, IGT, Light & Wonder, Apple, and Atlassian.

In his new role, he will oversee AGSi’s product management initiatives, ensuring the development of innovative, user-focused gaming solutions across online and interactive platforms. Jackson combines customer insight with forward-thinking product vision to enhance AGSi’s portfolio and meet evolving market demands.

Angelo Daino – Leading European Market Growth

Daino brings over a decade of international commercial experience and four years in the iGaming industry. As Country Manager for Europe, he will lead strategic partnerships, market expansion, and operator engagement across regulated European territories.

His role focuses on commercializing AGSi’s online real-money gaming content and forging collaborations to expand the company’s footprint in key global markets.

Engagement Across Global Industry Events

AGSi plans to actively showcase its offerings and engage with partners at major upcoming events, including:

Enada Primavera – Rimini, Italy
IGA – San Diego, California
SBC Summit – Canada and Lisbon
IGB Live – London, UK

These events provide opportunities for AGSi to strengthen industry relationships, demonstrate its latest interactive products, and drive global growth initiatives.

Commitment to Innovation and Growth

The leadership appointments signal AGSi’s dedication to combining innovative gaming solutions with strategic international expansion. By leveraging Jackson’s product expertise and Daino’s regional experience, AGSi aims to solidify its position as a global leader in interactive gaming content.

The company continues to focus on delivering cutting-edge slot games, table games, and interactive platforms designed for regulated markets, ensuring partners and operators worldwide can access premium, scalable gaming solutions.

The post AGS Interactive Strengthens Global Team with Key Appointments appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Casino Carrasco

WSOP Circuit Returns to Latin America with GGPoker Qualifiers

Published

8 hours ago

March 18, 2026

Wladimir P.

wsop-circuit-returns-to-latin-america-with-ggpoker-qualifiers

The prestigious World Series of Poker Circuit (WSOP Circuit) is making a highly anticipated return to Latin America in 2026, with GGPoker offering exclusive online satellite tournaments for players aiming to secure a seat at the upcoming Montevideo stop.

Set to take place from May 18 to 25, 2026, the event will be hosted at the iconic Casino Carrasco in Montevideo, bringing together top poker talent from across the region and beyond.

A Major Poker Event Returns to Latin America

The WSOP Circuit Montevideo stop marks a significant moment for the Latin American poker scene, placing the region back in the global spotlight. The tournament series will feature 12 official gold ring events, alongside a full schedule of side tournaments, VIP experiences, and international media coverage.

With its scenic riverside setting and world-class facilities, Casino Carrasco provides an ideal backdrop for what is expected to be one of the most exciting poker festivals of the year.

According to Juan Carreño, Head of Spanish LatAm at GGPoker, the event represents a unique opportunity for players across Latin America to participate in a world-class poker experience in a premier destination.

GGPoker Launches Online Satellite Tournaments

To make the event accessible to a wider audience, GGPoker has introduced a comprehensive schedule of online satellite tournaments, running from March 30 to May 10, 2026.

These qualifiers allow players to secure entry into the live event at a fraction of the cost, with buy-ins and formats designed to suit players of all levels.

Key Satellite Highlights

$5 Daily Satellites (Mon–Fri): Multiple evening opportunities to qualify affordably
Freeroll Tournaments (Saturday): Chance to win satellite tickets without entry fees
$33 Package Qualifiers (Mon–Sat): Pathway to full event packages
$22 Last Chance Satellites (Sunday): Final opportunities to qualify
$215 Weekly Final (Sunday): High-stakes qualifier for premium entries

This structured approach ensures consistent opportunities for players worldwide to compete for a seat at the Montevideo event.

Day	Time (UTC +0)	Tournament Name
Mon–Fri	7-8-9-10-11 PM	WSOP-C Uruguay – $5 Daily Satellite
Saturday	8:30 PM	WSOP-C Uruguay – Freeroll (5 x $215 satellite tickets)
Mon–Sat	12 AM	WSOP-C Uruguay – $33 Package Qualifier
Sunday	8 PM	WSOP-C Uruguay – $22 Last Chance Satellite
Sunday	11 PM	WSOP-C Uruguay – $215 Weekly Final

High Stakes and Exclusive Rewards

Beyond the prestige of competing in a WSOP Circuit event, players will have the chance to win official WSOP gold rings, one of the most coveted prizes in tournament poker.

Additionally, each event winner will receive a $5,000 package to the WSOP Circuit Championship at the WSOP Paradise in the Bahamas, adding further incentive for competitors.

This prize structure not only elevates the stakes but also connects the Montevideo stop to the broader global WSOP ecosystem.

Strengthening Latin America’s Poker Scene

The return of the WSOP Circuit to Latin America reflects the region’s growing importance in the global poker landscape. Countries across the continent have seen increased interest in both online and live poker, driven by expanding platforms and international events.

By hosting the event in Uruguay and offering accessible online qualifiers, GGPoker is helping to bridge the gap between online and live poker, enabling more players to transition from digital tables to major international tournaments.

A Premier Destination for Poker Enthusiasts

Montevideo’s blend of culture, history, and scenic beauty makes it an attractive destination for poker players and fans alike. Combined with the luxurious setting of Casino Carrasco, the event promises not only competitive poker action but also a memorable travel experience.

From professional players chasing titles to recreational participants seeking excitement, WSOP Circuit Montevideo 2026 is set to deliver a complete poker festival experience.

Conclusion

With exclusive qualifiers on GGPoker and a prestigious live event in Montevideo, the WSOP Circuit’s return to Latin America marks a major milestone for the region’s poker community.

The combination of accessible online satellites, high-value rewards, and a world-class venue ensures that this stop will be one of the standout events on the 2026 poker calendar.

Reference Article

A similar article about WSOP events and international poker tournaments can be found on PokerNews:

Related article: https://www.pokernews.com/tours/wsop/

This site provides comprehensive coverage of WSOP Circuit events, qualifiers, and global poker tournaments.

The post WSOP Circuit Returns to Latin America with GGPoker Qualifiers appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

eSports

MEGA Appoints Morgan Tremaine as Executive Producer to Drive Esports Growth

Published

8 hours ago

March 18, 2026

Wladimir P.

mega-appoints-morgan-tremaine-as-executive-producer-to-drive-esports-growth

Mobile, Esports and Gaming Alliance (MEGA), the powerhouse behind the globally recognized Esports Awards, has announced the appointment of Morgan Tremaine as Executive Producer.

The move signals a new phase of growth for the organization as it looks to elevate its live events, expand its intellectual property portfolio, and strengthen premium partnerships across the esports ecosystem.

Based in London, MEGA continues to position itself at the forefront of esports entertainment, with Tremaine now stepping into a key leadership role to guide its next chapter.

A Strategic Leadership Appointment

Having already served as producer for the Esports Awards since 2023, Morgan Tremaine’s promotion formalizes his role within MEGA’s senior leadership team. In his new position, he will oversee the development and production of MEGA’s full events portfolio, including flagship ceremonies and associated digital content.

His appointment reflects MEGA’s ambition to scale its globally recognized event properties and deliver more immersive, high-quality experiences for esports audiences worldwide.

Extensive Experience in Live Production

Tremaine brings over 13 years of experience in live production, content creation, and large-scale event execution. His career spans major media and esports organizations, including roles at TMZ and Esports Engine.

He is also the Founder and CEO of Cuer, a next-generation platform designed to streamline live broadcasts and event production workflows.

Throughout his career, Tremaine has contributed to some of the most high-profile events in gaming and beyond, including TwitchCon and the Tokyo 2020 Olympic Games streaming initiatives. His portfolio also includes collaborations on Twitch Rivals and major brand activations such as the Fortnite x Polo Ralph Lauren launch.

Collaborations with Global Brands and Talent

Tremaine’s work extends beyond event production into strategic brand partnerships and talent collaborations. He has worked with globally recognized companies such as Ford, Samsung, and Doritos.

In the gaming and streaming space, he has collaborated with leading creators including Pokimane, Quackity, and Botez Sisters, reinforcing his deep connections within the esports and content creator ecosystems.

Driving MEGA’s Event Evolution

In his new role, Tremaine will work closely with publishers, platforms, and commercial partners to shape both the creative and commercial direction of MEGA’s events. His responsibilities will include:

Leading executive production for flagship ceremonies
Supporting strategic partnership development
Enhancing brand integrations and audience engagement
Driving innovation across live and digital event formats

He will also contribute to MEGA’s agency operations, providing leadership on high-profile client projects and helping scale the company’s production capabilities.

MEGA’s Growing Influence in Esports

Since its inception, MEGA has established itself as a leading force in esports live events. In addition to the Esports Awards, the organization produces major industry ceremonies such as the Decade Awards and the Mobies, setting benchmarks for production quality and audience engagement.

Beyond events, MEGA is committed to supporting the broader gaming ecosystem by nurturing talent, promoting education, and creating opportunities for the next generation of esports professionals.

Vision for the Future

Morgan Tremaine expressed enthusiasm about his new role, emphasizing the importance of creativity, collaboration, and innovation in shaping the future of esports events.

Similarly, MEGA co-founder Michael Ashford highlighted Tremaine’s pivotal role in the success of the Esports Awards and expressed confidence in his ability to elevate the company’s event portfolio to new heights.

Conclusion

The appointment of Morgan Tremaine as Executive Producer marks a significant milestone for MEGA as it continues to expand its global footprint in esports entertainment.

With a proven track record in live production, deep industry connections, and a forward-looking vision, Tremaine is well-positioned to lead MEGA into its next phase—delivering world-class events that captivate audiences and redefine standards in esports and gaming entertainment.