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GambleAware Publishes New Reports and Guide for Financial Services Industry to Help Prevent Gambling Harm
GambleAware has published a new report by the Behavioural Insights Team which analyses behavioural datasets to understand whether these could be used to build a clearer picture of the ways in which people gamble, identify possible harms, and eventually inform prevention, treatment, and support responses.
The commissioned research analysed bank transactional data from Monzo and HSBC, aiming to shed new light on what these datasets can, and cannot, tell us about gambling behaviour. The reports demonstrated that bank customer and transactional data can offer valuable insights into the success of gambling blocking tools and also provide unique profiles of gamblers. For example, of those using Monzo’s gambling blocker, it was found that the week before gamblers activated the block, their average daily gambling spend tripled. Specific profiles of gamblers were also revealed by the research, such as that gamblers had less money on average in their Monzo internal saving pots than non-gamblers, or that gamblers ranked “Very Concerning” by HSBC had on average 35.6 gambling transactions per month, compared to 15.6 in those ranked “Concerning”, and just 1.2 in the “Control” group.
Taken individually, however, these datasets are not enough to understand whether a customer is at risk of experiencing gambling harms. A dataset from a single bank is unlikely to offer a full picture of an individual’s spending, and so these exploratory research projects illustrated that further research is needed to create a fuller picture of an individual’s overall financial wellbeing.
“Our research with HSBC and Monzo has demonstrated that bank transactional data can be a useful tool in identifying gambling behaviours and the unique profiles of gamblers, but further work is needed to understand how such data can be used robustly. Different banks may use different factors, and different thresholds to identify gambling, and future work could look at developing a more standard operating model of how this kind of data should be used to identify those at risk of harm,” Dr Simon McNair, Advisor at BIT, said
“Our research with GambleAware helps us to understand gambling-related behaviours so that we can provide the best support to our customers. This includes opt-in solutions such as a gambling restriction feature to help people control their urge to gamble and automatic declines or referrals for lending to help prevent the customer getting into debt. Customers can also appoint third parties to help manage their finances either through a third-party mandate or our Independence Service. In addition, our specialist support team are on hand to aid customers at risk of financial harm and can refer to trusted external organisations where needed. We continue to work with charities such as Gamble Aware on other ways in which we can ensure these customers have access to the right support,” Maxine Pritchard, Head of Financial Inclusion and Vulnerability at HSBC, said.
“Our work with the Behavioural Insights Team has provided us with important insights into gambling behaviour and the impacts of gambling. At Monzo, this is an area we care deeply about and we’ve had amazing success so far with our gambling block, which has been used by more than 350,000 customers since its launch in 2017. We’re excited to use these insights to inform future work in this area, further reduce gambling harm and provide our customers with even more control over their financial lives,” Natalie Ledward, Head of Vulnerable Customers at Monzo, said.
GambleAware has commissioned the Personal Finance Research Centre at the University of Bristol to produce a practical guide for financial services seeking to protect customers from gambling-related financial harms. The guide offers real-life examples of what firms can do to identify and support customers who are at risk of gambling-related financial harm. It highlights the value of financial firms proactively analysing customer transaction data for spending patterns and behavioural signs that might indicate gambling-related vulnerability and enable firms to take action to prevent harm occurring.
“At a conservative estimate, at least five million people in Britain experience harmful gambling, either because of their own gambling or someone else’s. Regulated financial services firms are well-placed to address the financial harms linked to gambling-related vulnerability and our practical guide shows them how. Doing this may have knock-on benefits for other dimensions of gambling harm, such as people’s mental health,” Professor Sharon Collard, Research Director at the University of Bristol’s Personal Finance Research Centre, said.
“This research from the Behavioural Insights Team is a good first step to explore how bank transactional data may be able to identify behaviours indicative of gambling harm. Whilst more research is needed into this area, we encourage all financial institutions, including those from non-bank settings, to make the most of the new guide to see what they can do to protect their customers from gambling harm. By working with financial services and promoting the advice and support available, we can work collaboratively to respond to customer need to keep people safe from gambling harm,” Zoë Osmond, CEO at GambleAware, said.
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Slotegrator’s One-Click Casino, a preconfigured, ready-to-run iGaming business solution, now offers the fastest time to market in iGaming, with new projects ready to launch in as little as five business days*. The company will demo the new solution at stand S44 at iGB L!VE on July 1-2.
Slotegrator’s One-Click Casino, a preconfigured turnkey online casino platform, is now the fastest solution available to operators looking to start an iGaming project. One-Click Casino cuts the launch timeline for new projects to as short as five business days* with the use of backoffice presets. A demo of the new solution will be available at iGB L!VE on July 1-2, at the company’s stand, S44.
New operators choose turnkey solutions in order to accelerate their launch; however, the client is still responsible for configuring many aspects of the platform. The new One-Click Casino shortens the timeline even further with preconfigured projects featuring unique frontends based on player preferences in different markets and regions, making for a faster and more cost-effective launch.
One-Click Casino has presets for bonus systems, payment service providers, anti-fraud triggers, game content, and more, though the frontend is still customizable. The launch timeframe assumes the operator is already licensed. License acquisition can extend the timeline, but Slotegrator also offers license acquisition services.
“One-Click Casino removes many of the barriers that operators face when starting a new online casino,” says Maksym Shtun, product owner at Slotegrator. “Speed and flexibility are everything in iGaming. By preconfiguring so much of the backend, we’ve made it faster and easier than ever for new operators to start their project.”
An extensive launch timeline can sink a project, as every day that passes without generating revenue is a drain on investment. Operators can easily spend substantial sums before the first bet has even been placed, due to the costs associated with license acquisition, platform setup, developing a team, and integrating games and payment systems.
One-Click Casino has four types of available bonuses, with thumbnails, amounts, and wagering, as well as a Wheel of Fortune and cashback, including preset percentage and activation triggers. Multi-level loyalty programs are also available, as well as game categorization, such as new, top, and bonus-eligible games.
The solution’s preconfigured anti-fraud system includes behavior and IP analysis, as well as automatic multi-accounting checks at registration. Bonus preconfigurations include bonus group limits based on player profiles, mandatory verification before bonuses are awarded.
As an added bonus, the solution includes a preconfigured Telegram bot, to run an alternate frontend through the popular encrypted messenger app.
One-Click Casino is ideal for entrepreneurs who are looking to launch a new iGaming project but are put off by the costs, technical complexity, and launch timeline, such as operators of crypto or Web3 projects who’ve built a community but need a way to monetize it.
*Final timeline depends on client’s technical readiness, chosen market of operation, and licensing status.
ABOUT THE COMPANY
Since 2012, Slotegrator has been one of the iGaming industry’s leading software and business solution providers for online casino and sportsbook operators.
The company’s main focus is software development and support for online casino platforms, as well as the integration of game content and payment systems.
The company works with licensed game developers and offers a vast portfolio of casino content: slots, live casino games, poker, virtual sports, table games, lotteries, casual games, and data feeds for betting.
Slotegrator also provides consulting services in gambling license acquisition and business incorporation.
The post New Slotegrator solution offers fastest time to market in iGaming appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Leading sportsbook provider Altenar will attend iGB L!VE London 2026 to meet with industry stakeholders and discuss the challenges and opportunities shaping one of the world’s most mature and competitive regulated gambling jurisdictions.
According to the latest data published by the UK Gambling Commission, online real-event betting generated £530 million in Gross Gambling Yield (GGY) during Q4 2025, underlining the scale of the UK’s regulated sports betting sector and the ongoing demand for high-performance sportsbook products.
Against this backdrop, operators are under increasing pressure to differentiate their offering, maximise player lifetime value, and remain fully compliant with evolving regulatory requirements.
Altenar’s sportsbook is designed to address these challenges through flexible technology, advanced trading capabilities, localisation tools, and a comprehensive suite of engagement and retention features.
The platform enables operators to launch and scale efficiently while delivering tailored betting experiences that resonate with UK audiences.
Giannis Papakonstantinou, Account Management Director at Altenar, said:
“The challenge in the UK is no longer simply entering the market. Operators need to acquire players efficiently, retain them for longer, and remain fully compliant in an increasingly demanding regulatory environment. Our role is to provide the technology, flexibility, and operational expertise that help partners achieve exactly that.
“Every operator faces different challenges, whether that’s managing multiple brands, improving sportsbook engagement, or creating stronger connections between casino and sports betting. At Altenar, we work closely with our partners to deliver solutions that support sustainable growth and long-term success.”
Altenar recently published a case study with L&L Europe, a UK-focused multi-brand operator, demonstrating how a scalable sportsbook strategy helped support rapid growth across its portfolio.
Altenar’s sales, account management, and senior leadership teams will be available at the expo. Attendees are invited to book a meeting with the Altenar team and visit stand P65 to discuss how operators can strengthen their position in today’s highly competitive UK market.
The post Altenar to Showcase UK-Focused Sportsbook Solutions at iGB L!VE London 2026 appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
UK slots casino provider Spin Genie has published an analysis of its 10 biggest progressive jackpot wins, with Fluffy Favourites the most frequent franchise in the list, according to the operator.
Spin Genie said players landed “tens of thousands of euros” across the 10 results, with the largest recorded progressive jackpot in the dataset reaching €13,447. The operator added that Fluffy Favourites accounted for multiple entries and was responsible for the biggest jackpot amount.
The analysis points to a concentration of top payouts among familiar brands. Spin Genie said many of its biggest jackpots were won on long-established slot titles and recognisable franchises, despite the steady flow of new game launches.
Dom Aldworth, Head of Brand Marketing at Kinetic Digital, said:
“Jackpot games continue to be among the most exciting experiences available to online casino players, and it’s fascinating to see which titles have delivered the biggest wins over time.
“What stands out from the data is the continued success of some of the industry’s most recognisable slot franchises. While players are always eager to explore new releases, many of the biggest jackpots are still being won on games that have built strong reputations over many years. It highlights the lasting appeal of these titles and the excitement that progressive jackpots continue to generate.”
The post Spin Genie says Fluffy Favourites leads its biggest jackpot wins appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
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