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GambleAware Publishes New Reports and Guide for Financial Services Industry to Help Prevent Gambling Harm

Published

5 years ago

July 15, 2021

Reading Time: 3 minutes

GambleAware has published a new report by the Behavioural Insights Team which analyses behavioural datasets to understand whether these could be used to build a clearer picture of the ways in which people gamble, identify possible harms, and eventually inform prevention, treatment, and support responses.

The commissioned research analysed bank transactional data from Monzo and HSBC, aiming to shed new light on what these datasets can, and cannot, tell us about gambling behaviour. The reports demonstrated that bank customer and transactional data can offer valuable insights into the success of gambling blocking tools and also provide unique profiles of gamblers. For example, of those using Monzo’s gambling blocker, it was found that the week before gamblers activated the block, their average daily gambling spend tripled. Specific profiles of gamblers were also revealed by the research, such as that gamblers had less money on average in their Monzo internal saving pots than non-gamblers, or that gamblers ranked “Very Concerning” by HSBC had on average 35.6 gambling transactions per month, compared to 15.6 in those ranked “Concerning”, and just 1.2 in the “Control” group.

Taken individually, however, these datasets are not enough to understand whether a customer is at risk of experiencing gambling harms. A dataset from a single bank is unlikely to offer a full picture of an individual’s spending, and so these exploratory research projects illustrated that further research is needed to create a fuller picture of an individual’s overall financial wellbeing.

“Our research with HSBC and Monzo has demonstrated that bank transactional data can be a useful tool in identifying gambling behaviours and the unique profiles of gamblers, but further work is needed to understand how such data can be used robustly. Different banks may use different factors, and different thresholds to identify gambling, and future work could look at developing a more standard operating model of how this kind of data should be used to identify those at risk of harm,” Dr Simon McNair, Advisor at BIT, said

“Our research with GambleAware helps us to understand gambling-related behaviours so that we can provide the best support to our customers. This includes opt-in solutions such as a gambling restriction feature to help people control their urge to gamble and automatic declines or referrals for lending to help prevent the customer getting into debt. Customers can also appoint third parties to help manage their finances either through a third-party mandate or our Independence Service. In addition, our specialist support team are on hand to aid customers at risk of financial harm and can refer to trusted external organisations where needed. We continue to work with charities such as Gamble Aware on other ways in which we can ensure these customers have access to the right support,” Maxine Pritchard, Head of Financial Inclusion and Vulnerability at HSBC, said.

“Our work with the Behavioural Insights Team has provided us with important insights into gambling behaviour and the impacts of gambling. At Monzo, this is an area we care deeply about and we’ve had amazing success so far with our gambling block, which has been used by more than 350,000 customers since its launch in 2017. We’re excited to use these insights to inform future work in this area, further reduce gambling harm and provide our customers with even more control over their financial lives,” Natalie Ledward, Head of Vulnerable Customers at Monzo, said.

GambleAware has commissioned the Personal Finance Research Centre at the University of Bristol to produce a practical guide for financial services seeking to protect customers from gambling-related financial harms. The guide offers real-life examples of what firms can do to identify and support customers who are at risk of gambling-related financial harm. It highlights the value of financial firms proactively analysing customer transaction data for spending patterns and behavioural signs that might indicate gambling-related vulnerability and enable firms to take action to prevent harm occurring.

“At a conservative estimate, at least five million people in Britain experience harmful gambling, either because of their own gambling or someone else’s. Regulated financial services firms are well-placed to address the financial harms linked to gambling-related vulnerability and our practical guide shows them how. Doing this may have knock-on benefits for other dimensions of gambling harm, such as people’s mental health,” Professor Sharon Collard, Research Director at the University of Bristol’s Personal Finance Research Centre, said.

“This research from the Behavioural Insights Team is a good first step to explore how bank transactional data may be able to identify behaviours indicative of gambling harm. Whilst more research is needed into this area, we encourage all financial institutions, including those from non-bank settings, to make the most of the new guide to see what they can do to protect their customers from gambling harm. By working with financial services and promoting the advice and support available, we can work collaboratively to respond to customer need to keep people safe from gambling harm,” Zoë Osmond, CEO at GambleAware, said.

Booming Games

Booming Games launches Henhouse Hustle: Hold and Win

Published

1 hour ago

July 27, 2026

Wladimir P.

booming-games-launches-henhouse-hustle:-hold-and-win

New farm-themed slot adds Free Spins, Hold and Win, and optional bonus buys priced at 75x and 150x the bet.

Booming Games has launched Henhouse Hustle: Hold and Win, a new farmyard-themed slot featuring a Free Spins mechanic and a Hold and Win bonus. The supplier said the game runs on a 5×3 grid with 20 paylines and offers a maximum win potential of 6,000x.

In the base game, Golden Eggs are stored in a Collection Pot. Free Spins trigger when three Golden Eggs land on the middle reels, with their cash value moved above the reels at the start of the round. Booming Games said that cash value is awarded each time a Golden Egg lands during the feature.

During Free Spins, Boost symbols can increase Egg prizes to the next prize level from one to five times, while an Extra Spins symbol can award between one and five additional spins. The company said Boost symbols can increase to Prize Pot values of 10x-1000x, awarding Mini, Minor, Major and Grand prizes.

The Hold and Win round triggers with five or more Eggs and starts with three respins, with Egg symbols held in place and the respin counter resetting when additional Eggs land. The Grand Prize is awarded when all positions on the grid are filled with Eggs. The release also states that triggering with five or more eggs including three golden eggs activates a Combo Bonus, awarding both Hold and Win and Free Spins in a Super Bonus Round.

Booming Games said players can purchase either the Bonus or the Combo Bonus for 75x and 150x the bet amount respectively, which is guaranteed to trigger the Hold and Win feature. A Boost+ option can also be activated in the base game, increasing the bet amount by 1.25x and increasing the chance of triggering bonus features.

Craig Asling, Director of Games at Booming Games, said: “Packed with a host of innovative new features which offer fast-paced, high stakes gameplay, Henhouse Hustle: Hold and Win is the latest example of Booming Games’ market-leading capabilities. The Fox acts as the antagonist, stealing Golden Eggs and adding a real sense of theatre to the game, which we’re confident will be a hit among players.”

The post Booming Games launches Henhouse Hustle: Hold and Win appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

Amusnet

Amusnet Releases its Latest Cascading Slot, Crime King 1000

Published

1 hour ago

July 27, 2026

Wladimir P.

amusnet-releases-its-latest-cascading-slot,-crime-king-1000

Amusnet has released its latest cascading slot Crime King 1000, which transports players into the heart of a gripping underworld inspired by classic mafia stories, hidden fortunes and high-stakes ambition. In this city of secrets, only the boldest are destined to build an empire.

Played across 6 cascading reels, the game features an engaging Match 8+ mechanic, where the matching symbols disappear after every successful combination, making room for new symbols to fall into place. This dynamic gameplay creates opportunities for consecutive cascades, keeping the action flowing and the anticipation high throughout every round.

At the centre of the experience is the Progressive Multiplier feature. As valuable multiplier symbols are collected, four distinct multiplier tiers – green, blue, purple and red – come into play, each offering increasingly powerful values. The highest tier can reach an impressive 1000x, adding a dramatic boost to both the base game and the Free Spins feature as multiple multipliers combine during cascading sequences.

The pressure intensifies when four Scatter symbols appear anywhere on the reels, unlocking 15 Free Spins and opening the door to even greater multiplier opportunities. The feature can also be retriggered, extending the action and allowing players to stay in the heart of the underworld even longer.

For those unwilling to wait, the Buy Bonus feature offers immediate access to the Free Spins experience, providing a fast track to the game’s most exciting moments.

With its cinematic crime-inspired atmosphere, cascading gameplay and powerful multiplier mechanics, Crime King 1000 delivers a bold adventure where every cascade strengthens the player’s influence and every decision brings the player one step closer to ruling the city. In this world, reputation is everything – and only the true king of crime will claim the throne.

Cascades & Match 8

The winning symbols disappear, allowing new symbols to drop into their place, potentially triggering additional wins from a single spin. A winning configuration consists of 8 or more identical symbols anywhere on the reels.

Free Spins

15 Free Spins are triggered by landing at least 4 Scatter Symbols at any position across the reels. The feature can be retriggered by landing another 3 Scatter symbols during Free Spins.

Progressive Multiplier

Available both in the Base game and Free Spins mode. There are four colours of multiplier gems, as follows:

Green Multiplier symbol – 2x, 3x, 4x, 5x, 6x, 8x

Blue Multiplier symbol – 10x, 12x, 15x, 20x

Purple Multiplier symbol – 25x, 50x

Red Multiplier symbol – 100x, 250x, 500x, 1000x

If several multipliers appear after the cascading sequence ends, their values are added together.

Buy Free Spins

Enables the player to purchase 15 Free Spins at the price of 100x the total bet.

The post Amusnet Releases its Latest Cascading Slot, Crime King 1000 appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

Betsson

Betsson and Sliema Wanderers FC Sign Landmark MOU for Long-term Partnership

Published

1 hour ago

July 27, 2026

Wladimir P.

betsson-and-sliema-wanderers-fc-sign-landmark-mou-for-long-term-partnership

Betsson and Sliema Wanderers FC have signed a memorandum of understanding outlining their intention to establish a landmark long-term partnership, reinforcing Betsson’s long-standing contribution to Maltese sport and the local community.

Under the proposed partnership, Betsson is expected to become Sliema Wanderers’ front-of-shirt sponsor and will support the club’s continued investment in its sporting operations and facilities. The parties will now work towards finalising the full partnership agreement.

The partnership would see Sliema Wanderers join Betsson’s international football portfolio, alongside leading clubs including Inter, Club Brugge, Boca Juniors and Atlético Nacional.

The MOU reflects a shared commitment to the long-term development of Sliema Wanderers and the club’s ambition to strengthen its sporting infrastructure, enhance its competitive position and establish a more sustainable operating model for the future.

Sliema Wanderers is one of a limited number of Maltese football clubs that owns premises which can be developed and commercialised to generate recurring revenue. The club intends to continue investing in its facilities and creating additional revenue streams to support its long-term sporting ambitions.

Jesper Svensson, CEO at Betsson Group, said: “Betsson has been part of Malta for over 20 years, and we are proud to deepen our long-standing commitment to the local sporting community.

“This proposed partnership goes well beyond the traditional sponsorship model. We are supporting a club with a clear vision for its future, including stronger sporting facilities and a sustainable model that can support its continued development.

“Sliema Wanderers has demonstrated ambition and a genuine commitment to long-term progress. These are values that strongly resonate with Betsson, and we look forward to working with the club and bring its vision to life.”

The proposed partnership builds on the work undertaken by the club’s new committee, which has focused on strengthening the club’s financial foundations and investing in its sporting infrastructure.

Walter Arciola, President of Sliema Wanderers FC, said: “The signing of this MOU represents an important vote of confidence in the long-term vision we have established for Sliema Wanderers.

“Our objective is not simply to achieve success on the pitch. We want to build an institution that is financially sustainable, supported by high-quality facilities and positioned to compete successfully over the long term.

“Betsson has understood and embraced that vision from the outset. We are delighted to take this important first step towards a long-term partnership and look forward to working together to support the future development of Sliema Wanderers.”

The announcement comes as Sliema Wanderers continues to strengthen its sporting project ahead of the upcoming season. During the event, the club also presented Malta international Teddy Teuma as its latest signing, following the recent arrivals of fellow Malta internationals Alexander Satariano and Henry Bonello. The three signings further reflect the club’s ambition to combine immediate sporting progress with a sustainable long-term development strategy.

The post Betsson and Sliema Wanderers FC Sign Landmark MOU for Long-term Partnership appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.