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Six Things New Casino Operators 2020 Do Differently

Many casino players approach new websites with caution. They’ve heard far too many stories about new operators that never lived up to the hype. And so, they stick to the tried and tested websites.
They use these companies even when they deliver slow payouts, get mean with bonuses and provide lagging websites. But truth be told, today’s new casino operators are some of the best gaming websites online.
Sure, they might not have seas of positive reviews online. But they do certain things players look for in casinos differently. And in many ways, they provide better gaming experiences. Here’s what we mean.
Strict Data Protection Laws
Data privacy is a sensitive topic these days. To show they care about your safety, new casinos have a series of data policies in place. For starters, they provide a data collection form to get your approval beforehand.
Crucially, they also reveal what information they collect. In many cases, it’s data about your personal details: Name, address, contacts, IP address and some cookies. Some of the information is compulsory for KYC verification.
But the beauty of it is that your data is protected by strict laws. Today’s casinos no longer spread your data around for business reasons. And they can’t evade responsibility in case of any breaches. They have to encrypt it and keep it secured.
Responsive, Mobile-friendly Websites
One of the most common complaints by people who use established casinos is that their websites lag often. That’s because many of these brands cram everything that can be gambled on one website.
What’s more, they fail to design their sites for user-friendliness. Or they don’t have teams to help keep games running smoothly 24/7. The result is that many players encounter games that crash, apps that lag and customer staff overwhelmed by complaints.
New casino operators, and you can find the best at Chillslots, are a different ballgame. They have websites designed with players in mind. As a result, they load fast, games are responsive and technical hiccups are resolved instantly.
Due to that, your gaming experience at a new casino is smooth and efficient. You don’t need to worry about losing money to a crashing slot or not getting technical helps. Instead, you can play comfortably on a user-friendly site.
Prioritizing High-Paying Games
Casinos are businesses. As a result, it’s in their best interest to provide games designed to make the house rich. Not new operators, though, at least not the best companies at Zlots.com/new-casinos-sites/. The best new casinos in 2020 prioritize high-RTP games and card games with a low house edge.
They provide these games because they are what players love. In other words, they do it to satisfy their customers: The primary role of every forward-thinking business. Now, not every casino game at new casinos will be worth your time.
But comparatively, you’ll find far more high-quality games at new casinos than old ones. For clarity, great games aren’t just about payout rates. They also feature advanced graphics, great soundtracks, in-game features and jackpots.
Quick Payouts
It’s true—many casinos have a problem with paying money to winners. They enforce an unnecessarily long pending time—Aimed at verifying that a person won fairly. And they take even more time to process a payment.
With that in mind, many new casinos view payment duration as an opportunity to widen their share of the gambling market. Instead of delaying players’ money, they deliver it quickly. They also improve on other payment-related issues people have.
For example, the best new casinos charge little or no withdrawal fees. They have flexible limits (small minimum deposits and high maximum withdrawals). And they don’t feature an option to reverse a withdrawal to help people cash out successfully.
In case you’re wondering, quick casino payouts mean one or two days. Anything longer than that is average. However, note that payouts to banks and credit cards tend to take longer than two days at most casinos.
Acquiring Public Audits
One of the biggest problems new casinos face is convincing people to test their services. Most people don’t like spending money at new businesses anyway. As a sign of trust, a lot of new operators have their games and services audited by an independent auditor.
Thwate, eCOGRA, GLI and iTechLabs are the most respected casino auditors. They check games to ensure they are fair. And they audit payments to verify that a company pays out to every winner timely.
Add a license from a respected regulator, a safe website and bonuses and many people won’t have a reason to fear a new casino. Audits provide enough social proof that a casino is genuine and provides commendable services.
Fair Bonuses
Nearly every casino has bonuses these days. However, they differ in the quality of their incentives. Lots of established businesses give out generous amounts but include tough terms and conditions for players.
On the flip side, more and more new casinos are providing unique fair bonuses that give players a fair chance to withdraw their wins. They might not give out £5000. But you could get £50 with 10x wagering requirements. Or you could receive a cashback for 10% of your monthly losses.
In other words, bonuses from new casinos hold a lot more value than those you get elsewhere. It’s like they are designed to help magnify your profits and not as a marketing gimmick.
That said, they also tend to feature open policies. You don’t just receive a bonus without knowing the terms. You receive an incentive plus a list of all the terms involved. That way, you only claim it if you think it can work in your favor.
Conclusion
Lots of new casinos keep opening. And not all of them can be trusted. However, the best of them are doing certain things differently: Fair bonuses, data privacy, high-paying games and quick payouts.
So, before you dismiss a new casino because it’s not a renowned brand, check out its services. There’s a chance it provides better services that many branded operators.
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GR8 Tech Hits the Road with New “Bet It Drives” Podcast—First Guest: Alex Pratt

iGaming just got a new ride. Bet It Drives, GR8 Tech’s new podcast, takes the industry’s most interesting voices out of the studio and into the fast lane. Hosted by Yevhen Krazhan, CSO, each episode is filmed entirely in a moving car, with cameras rolling and London as the backdrop.
No predictable Q&As: Bet It Drives pairs high-energy visuals with relaxed, unscripted dialogue. Shot by the award-winning crew behind campaigns for global brands, the format blends high-energy visuals with the kind of candid moments you only get when people are truly relaxed.
“Bet It Drives was born from a simple idea—great conversations happen when people feel at ease,” said Yevhen Krazhan. “Driving through London strips away the formality, lets personalities shine, and captures the pace and unpredictability that define the iGaming industry.”
The premiere kicks off with Alex Pratt, Group Managing Director of Clarion Gaming, who oversees a portfolio of leading B2B events and media brands, including ICE, iGB Affiliate, and iGaming Business. With over two decades in the iGaming industry, Pratt has been instrumental in shaping its evolution and is recognized for his insights into emerging markets, technological advancements, and fostering community within the gaming sector.
During the ride, Alex opened up about:
- ICE vs. iGB Live—which is his personal favorite, and why.
- Organizing world-class iGaming events and how major decisions like moving ICE to Barcelona come together behind the scenes.
- Partnering with big tech and how such collaborations shape the future of iGaming.
- Advice for startups attending conferences.
- Alex’s Spotify playlist and the tracks that keep him going.
- The most jaw-dropping booths he’s ever seen on the exhibition floor.
- Which panels or attendees would he ban for the greater good of the industry.
- Memorable after-parties—the kind you don’t forget, even if you wish you could.
“Alex really showed us what is happening on the front and the back of high-end igaming events,” said Krazhan. “From the strategic calls that shape entire conferences to the wild stories that never make the press, this episode is a perfect mix of insider knowledge, candid moments, and the kind of energy that makes you wish the ride was longer.”
With upcoming guests including Stephen Crystal, Rohini Sardana, and Helen Walton, Bet It Drives is set to deliver brilliant storytelling, unscripted moments, and a visual style unlike anything else in iGaming media.
Access Episode 1 with Alex Pratt on YouTube or Spotify—and buckle up.
The post GR8 Tech Hits the Road with New “Bet It Drives” Podcast—First Guest: Alex Pratt appeared first on European Gaming Industry News.
eSports
Hyprop and MTN Launch SHIFT COD Tournament as Part of 2025 Shift Gaming Experience

With four spots, one stage and R60 000 on the line, South Africa’s sharpest squads are gearing up for a Call of Duty clash like no other.
The 2025 Hyprop MTN Shift Gaming Experience is about to get louder, faster and more intense. Hyprop, in collaboration with MTN, is introducing SHIFT COD – a Call of Duty tournament designed to test South Africa’s sharpest squads in a no-excuses, high-pressure arena. Four online qualifiers. One LAN finale. R60,000 in prize money. Only the best survive.
The format stays sharp and unforgiving: each qualifier is a single-elimination best-of-five series. Teams will battle across Hardpoint, Search and Destroy, and Control. Only the top squad from each of the four qualifier events will earn a shot at the LAN finale, taking place at Canal Walk on 12 and 13 September. Finalists will cover their own travel and accommodation, but the stage – and the spotlight – will be waiting.
“The Shift Gaming Experience is about putting real competition at the centre of public spaces and connecting people through the power of play,” said Christie Stanbridge, Brand and Campaigns Marketing Manager at Hyprop. “Adding Call of Duty to the lineup takes the intensity up a notch. We’re giving gamers a serious platform to show what they can do – live, on stage and in front of a crowd.”
The four qualifiers took place online, where teams signed up for free:
All qualifier finals were broadcast, giving fans full access to the action and allowing players to gain exposure beyond the scoreboard.
Four teams qualify for the LAN finale, where they’ll compete in a double-elimination bracket for a prize pool structured as follows:
- 1st place: R30,000
- 2nd place: R15,000
- 3rd place: R10,000
- 4th place: R5,000
Now in its third year, the Hyprop MTN Shift Gaming Experience has become one of the country’s most visible platforms for esports and casual gaming. Hosted at Hyprop-owned malls including Canal Walk, Clearwater and The Glen, the experience blends competitive tournaments with public engagement to bring gaming into the mainstream.
“MTN SHIFT isn’t about gimmicks. It’s built for players, whether you’re grinding in ranked or showing up to prove a point on LAN,” said Stanbridge. “We’ve seen how gaming can energise our spaces and create new communities. SHIFT COD builds on that energy.”
With only four LAN spots available, the window to make your mark is narrow, and the competition will be ruthless. Visit acgl.gg/mtnshift.
Remaining Tournament Dates & Venues:
SHIFT COD is part of the MTN Shift Gaming Experience which takes place at:
Capegate – Online Qualifier: 31 Aug | In-Centre Event: 5 – 7 Sep
Canal Walk – Online Qualifier: 7 Sep | In-Centre Event: 17 – 21 Sep
The post Hyprop and MTN Launch SHIFT COD Tournament as Part of 2025 Shift Gaming Experience appeared first on European Gaming Industry News.
Latest News
Embrace the Mayhem with BGaming’s Joker vs Joker

Rapidly expanding content provider pits two Jokers against one another in the all-new Joker vs Joker slot
Popular iGaming content provider BGaming invites players to enter a multiverse of mayhem in the Joker vs Joker slot. This daring new title puts a spin on the classic Joker theme by leaning into the popular multiverse trend and pitting two Jokers against one another.
Joker vs Joker combines a nostalgic 1950s comic book aesthetic with modern and innovative slot mechanics to create a unique gaming experience. The slot is a prime example of BGaming’s publishing efforts — the result of collaboration with the Golden Goat Gaming studio, bringing a completely original creative vision to life.
In the game, two different Jokers battle it out for supremacy on the reels thanks to the innovative Versus feature. Players are tasked with spinning the reels and landing wins of up to 7,500x their stake. Of course, the Jokers have several tricks up their sleeves to help players along the way, awarding mystery multipliers as a result of their fights. The game comes loaded with an exciting Free Spins feature where VS symbols appear every spin, as well as the increased possibility of triggering the Multiplier Wild showdowns with the No Joke Spin mode.
Joker vs Joker serves up a robust math model, featuring medium-volatility gameplay and the strong RTP of 95.50%. Players can also skip the queue and trigger the Free Spins bonus by using the game’s Buy Bonus feature.
Nikita Zavadsky, Custom Games Product Owner at BGaming, said: “Multiversal action is everywhere you look these days, and we decided to get the online slot world in on the action.
Joker vs Joker has allowed our team to express ourselves creatively and put a new spin on the iconic Joker theme. We are also very proud of the game’s retro visuals and design, and are delighted to have worked alongside Golden Goat Gaming in developing the slot.”
The post Embrace the Mayhem with BGaming’s Joker vs Joker appeared first on European Gaming Industry News.
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