Canada
Palace Casino Resort Redesigned for Social Distancing
The Palace Casino Resort in Mississippi has redesigned its casino floor layout to offer greater distancing and provide more separation between players.
Slot machines are arranged in a way that eliminates nearly every instance of side by side gaming. These changes are made to prepare for reopening in light of heightened concern for health and safety.
“We knew the game had changed and visiting a casino would not be the same for a very long time. We wanted to go beyond cleaning and sanitizing to provide an even safer casino with greater distancing to avoid gaming next to anyone,” Keith Crosby, General Manager of Palace Casino Resort, said.
“There was never a question about what had to be done to protect our customers. We decided early on that when we reopen, we would suspend gaming activity in the casino between 3 AM and 8 AM every day to thoroughly clean and disinfect surfaces, including UV disinfection of gaming chips,” Crosby added.
There will be housekeeping staff to sanitize and disinfect slot machines after each gaming session and to distribute disinfecting wipes. Hand sanitizer stations are placed throughout the property. Plexiglass shields have been installed to ensure distance and protection for guests and team members.
Restaurants will operate at a reduced capacity with fewer, more distanced tables. Servers and other food and beverage associates will be wearing face masks and gloves.
The spa and fitness center will remain closed to avoid direct contact. Valet parking, room service, and other hotel services will not be available when the property reopens.
“We have missed our guests and team members and can’t wait to welcome everyone back as soon as it’s safe and we have approval to do so. There is a real difference here at The Palace and I think everyone will appreciate it,” Crosby said.
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Canada
ComeOn Group adds sportsbook to its offering in Ontario
ComeOn Group announced a significant milestone in its sportsbook expansion journey with the addition of sportsbook to their offering in Ontario following the successful acquisition of the required permits. This addition represents a strategic advancement in the Groups sportsbook growth trajectory where they are set to double its sportsbook business in the coming years.
ComeOn Group is one of 51 active operators in Ontario. The Ontario market has experienced robust growth since its launch, reaching C$6.7 billion in revenue in 2023.* By 2029, the market is forecasted to grow by a total of 29%, with 2024 expected to close with a 20% increase.
ComeOn keeps investing in its sportsbook business acceleration that is powered by its proprietary sportsbook platform and in-house risk management and trading team. As a multi product vertical operator, ComeOn is striving to give its customer base a safe and exciting entertainment destination and this approach is now expanded to their Ontario audience.
Juergen Reutter, Chief Executive Officer at ComeOn Group, said: “We are very excited about the opportunities this new milestone opens up for us. As a casino-led operator it represents a key part of our sportsbook strategy to double our business in the coming years. Like in any of our other markets, we are striving for a differentiated sportsbook entertainment experience that is powered by our in-house technology. Our goal is to deliver top-tier entertainment to our players while fostering safe and innovative gaming experiences.”
*Source – H2GC H2 Ontario Data 25.10.2024 (excl. Lottery)
BCLC
INTRALOT Announces New Project with the British Columbia Lottery Corporation for Online Lottery Platform
INTRALOT S.A. has announced the undertaking of a new project between the British Columbia Lottery Corporation (BCLC), the sole lottery operator for the Government of British Columbia in Canada, and INTRALOT Inc., its US subsidiary, for the provision of an online lottery platform. The project also includes the digitalization of the existing land-based network.
The solution will be based on the Player X platform, part of the Lotos X ecosystem, and adds to the company’s overall partnership with BCLC, which has been extended until 2028.
INTRALOT is a leading player in a changing world of gaming. With significant experience in looking forward and anticipating emerging trends, the company provides future-proof solutions to regulated lottery and gaming operators around the world.
Canada
IAGR announces Toronto as host city for 2025 conference
Hot on the heels of its most attended conference in history, the International Association of Gaming Regulators (IAGR) is excited to announce that its 2025 conference will take place in Toronto, Canada, from October 20 to 23, 2025.
The event will be held in partnership with the Alcohol and Gaming Commission of Ontario (AGCO) at the Westin Harbour Castle, offering stunning waterfront views and a premier, downtown Toronto location.
‘Fresh off the success of our Rome conference, we’re thrilled to continue the momentum with next year’s event in Toronto,’ said Ben Haden, IAGR President.
‘The IAGR 2025 conference promises to be another unparalleled opportunity for our global community to come together, collaborate and shape the future of gaming regulation. We’re looking forward to working with AGCO to bring it all together.’
AGCO CEO and Registrar Dr. Karin Schnarr, added, ‘We’re excited to welcome IAGR and its members to Toronto. This partnership provides a great opportunity to share Ontario’s innovative regulatory practices and foster meaningful discussions that drive positive change in the industry.’
Stay tuned for registration details early next year.
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