Industry News
European Gaming & Betting Association Review
European gaming & betting association is a regulatory body established in 2017 to replace the European betting association of 2003. It was founded by seven leading gaming operators in Europe including:
- Bet-at-home;
- Interwetten Gaming Limited;
- Party Gaming;
- Digibet;
- Bwin;
- Carmen Media Group;
- Expekt Sportwetten.
It’s a non-profit organization whose finances come from membership fees and donations made by gaming operators.
Features of EGBA
One of the most outstanding qualities of EGBA is the set of rules gambling operators must comply with before joining the association. These requirements include:
- Committing to responsible gaming
- A casino must allow being audited from a third party
- The casino has to offer 24/7 customer care services
- A casino has to allow players to set their limits
Another distinguishing feature about this association is their ability to curb gambling operators from money laundering. For you to be a member of the association, you must promote social responsibility as the association is responsible too.
Duties of the European Gaming & Betting Association
First, EGBA’s main plan is to create uniform online gaming industries so that all gaming operators in Europe can offer their services across the continent. This objective is in line with European Union philosophy and therefore are taking with European countries that banning online gambling. The association also takes legal recourse against countries illegalizing online gambling or those countries monopolizing gambling in Europe.
According to the popularity of online casino in Europe, the second duty of EGBA is to facilitate fair, responsible, and secure gambling among game operators and people who use those gambling platforms. It, therefore, has come up with a code of conduct, all its members have to follow.
Similar Gambling Organizations in Europe
European Casino Association
ECA is an organization representing individual and national association operators of land-based casinos in Europe. The association represents more than 900 casinos and approximately 70,000 employees across Europe. ECA was founded in the early 90s and has since represented EU member states and non- EU countries.
The main objective of ECA is to focus on and promote issues of casinos, including casino operations. It, therefore, provides a focal point from which casino operators, stakeholders, and national policymakers can address casino matters—ideally, the association work as a source of information on anything relating to casino operations.
Also, the association aims to contribute to EU decisions on matters regarding the casino.
UKGC
United Kingdom Gambling Commission is the largest organization licensing gambling operators in the UK. For any casino to operate, whether online or offline, they have to acquire a license from UKGC. The commission, however, assign licenses only after thoroughly conducting an audit to ensure the gambling company adheres to the safety of players.
One of the main things UKGC looks at is the finances of a company and whether it has a separate players’ account holding player fund. This is important as it means even when a company goes bankrupt, it can still pay players who’ve won. Also, the commission has to look at the RTP rate. Return to player is the amount that goes back to players (not necessarily the person who deposits the bet money). So if a company states their RTP is 95%, it means the company keeps 5% of the amount a player deposit while the rest is paid to bet winners.
UKGC generally perform a thorough audit, including criminal record and ownership structure of the gambling business, to ensure British players are protected from incompetent companies.
GREF
Gaming regulator European forum is an organization with over 30 years in providing its services. The organization is a base on which members share and gather knowledge and experiences in regards to gambling. Ideally, GREF aims to provide useful materials, references, and be the source of comments in matters related to gambling. Members given access to the platform include;
- Those who license gambling operators
- Supervisors of the gambling sector
- And legislators of gambling-related information in the EU, internal sovereignty, and states.
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Industry News
Mohegan Appoints Joseph J. Hasson as Interim COO
Mohegan Tribal Gaming Authority, known globally for its renowned integrated entertainment resorts, has appointed Joseph J. Hasson as interim Chief Operating Officer. Jody Madigan, the current COO, has resigned effective August 1, 2024, and will be taking a leave of absence pending his departure.
Joseph J. Hasson will serve as interim COO and retain his current role as General Manager of Mohegan Casino at Virgin Hotels Las Vegas, subject to necessary regulatory filings or approvals. Mr. Hasson was an obvious choice for the Management Board, given his prior experience as the former Chief Operating Officer of Station Casinos LLC and Red Rock Resorts Inc. Joe brings considerable expertise to the executive team with a consistent track record of operating excellence and success over more than 40 years’ experience in the gaming and hospitality industry. Mr. Hasson will report to Ray Pineault, President and Chief Executive Officer of Mohegan.
“Joseph J. Hasson’s deep understanding of the gaming and hospitality industry makes him exceptionally qualified to maintain our high service and operational excellence standards. We are confident that Joe’s extensive experience and proven leadership will ensure continuity in our operations and guest experience,” Ray Pineault, President and CEO of Mohegan, said.
Industry News
Jennifer Shatley Joins ROGA as Executive Director
Jennifer Shatley, a recognized expert in the field and a highly sought speaker and advisor, has joined the Responsible Online Gaming Association (ROGA) as Executive Director.
Shatley has had 25+ years worth of experience, working closely with the treatment community, academics, researchers, government bodies, state councils, and gaming industry representatives to promote responsible gaming.
“Many of America’s largest legal mobile gaming operators will be establishing a framework that helps to aid in responsible gaming education and awareness. By coming together with a clear set of objectives, ROGA and our members will work to enhance consumer protections and help provide easier and more efficient access to responsible gaming tools for consumers to enjoy the entertainment of online gaming,” Shatley said.
Industry News
IDnow Bridges the AI-human Divide with New Expert-led Video Verification Solution
IDnow, a leading identity verification provider in Europe, has unveiled VideoIdent Flex, a new version of its expert-led video verification service that blends advanced AI technology with human interaction. The human-based video call solution, supported by AI, has been designed and built to boost customer conversion rates, reduce rising fraud attempts, increase inclusivity, and tackle an array of complex online verification scenarios, while offering a high-end service experience to end customers.
The company’s original expert-led product, VideoIdent, has been a cornerstone in identity verification for over a decade, serving the strictest requirements in highly regulated industries across Europe. VideoIdent Flex, re-engineered specifically for the UK market, represents a significant evolution, addressing the growing challenges of identity fraud, compliance related to Know-Your-Customer (KYC) and Anti-Money Laundering (AML) processes and ensuring fair access and inclusivity in today’s digital world outside of fully automated processes.
As remote identity verification becomes more crucial yet more challenging, VideoIdent Flex combines high-quality live video identity verification with hundreds of trained verification experts, thus ensuring that genuine customers gain equal access to digital services while effectively deterring fraudsters and money mules. Unlike fully automated solutions based on document liveness and biometric liveness features, this human-machine collaboration not only boosts onboarding rates and prevents fraud but also strengthens trust and confidence in both end users and organisations. VideoIdent Flex can also serve as a fallback service in case a fully automated solution fails.
Bertrand Bouteloup, Chief Commercial Officer at IDnow, said: “VideoIdent Flex marks a groundbreaking advancement in identity verification, merging AI-based technology with human intuition. In a landscape of evolving fraud tactics and steady UK bank branch closures, our solution draws on our decade’s worth of video verification experience and fraud insights, empowering UK businesses to maintain a competitive edge by offering a white glove service for VIP onboarding. With its unique combination of KYC-compliant identity verification, real-time fraud prevention solutions, and expert support, VideoIdent Flex is a powerful tool for the UK market.”
Whereas previously firms may have found video identification solutions to be excessive for their compliance requirement or out of reach due to costs, VideoIdent Flex opens up this option by customising checks as required by the respective regulatory bodies in financial services, mobility, telecommunications or gaming, to offer a streamlined solution fit for every industry and geography.
Bouteloup added: “Identity verification is incredibly nuanced; it’s as intricate as we are as human beings. This really compounds the importance of adopting a hybrid approach to identity – capitalising on the dual benefits of advanced technology when combined with human knowledge and awareness of social cues. With bank branches in the UK closing down, especially in the countryside, and interactions becoming more and more digital, our solution offers a means to maintain a human relationship between businesses and their end customers, no matter their age, disability or neurodiversity.
“VideoIdent Flex is designed from the ground up for organisations that cannot depend on a one-size-fits-all approach to ensuring their customers are who they say they are. In a world where fraud is consistently increasing, our video capability paired with our experts adds a powerful layer of security, especially for those businesses and customers that require a face-to-face interaction.”
The post IDnow Bridges the AI-human Divide with New Expert-led Video Verification Solution appeared first on European Gaming Industry News.
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