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Praesepe, Blueprint and Bacta move quickly to answer charity SOS
Gauselmann owned brands, Praesepe and Blueprint have joined forces with UK trade association, Bacta to donate £12,000 to fund 100 Amazon Fire tablets and care packages to industry charity, Rays of Sunshine (ROS). The tablets, described as a ‘god send’ by ROS chief executive Laura Barnett, will be distributed to children who, due to restrictions introduced to help stem the spread of the Coronavirus pandemic, find themselves isolated from friends and family in hospital.
Explaining the impact and the importance of the donation, Laura Barnett said: “We’re so thankful to Gauselmann and Bacta for their incredibly generous donation of £12,000 which will enable us to continue brightening the lives of seriously ill children during this incredibly challenging time. The money donated will fund Amazon Fire tablets and care packages for hospitals, who we know have an immediate need due to the Covid-19 global pandemic. For children who are currently isolated in hospital receiving treatment, the tablets will help to alleviate their anxiety and distract them from the uncertainty related to their condition by enabling them to access virtual entertainment and, most crucially, keep connected with their friends and family.”
Praesepe Chief Operating Officer, Mark Schertle explained: “We have a close relationship with the Bacta Charitable Trust donating some £45,000 over the last nine months, so we know of the fantastic work undertaken by Rays of Sunshine in terms of granting wishes to children with serious or life-limiting illness. When we were made aware of how the pandemic was impacting the ability to continue their work, we thought there must be a way of doing a little bit more at this important time. We then spoke with our colleagues at Blueprint and John White at Bacta and I’m delighted that we have been able to move quickly and to be of some practical use. Laura and her team are budgeting for a seven figure loss of income this year, which is a massive blow for everyone connected to the charity, especially the children and their families.”
David Purvis, Managing Director of Blueprint Operations added: “We are all currently facing challenging impacts to our lives and businesses. Sadly, we have all borne witness to how this insidious virus is impacting our families, our communities and our very way of life. We hope that our donation of 100 Amazon Fire Tablets to the children of Rays of Sunshine will make a positive difference to their lives and the challenges they have at this time. Although these are trying times for us all, we remain optimistic that the UK will thrive again soon.”
John White believes this latest contribution to good causes shows the industry at its very best. He said: “The Bacta Charitable Trust was contacted by Praesepe/Blueprint to see if we would be able to jointly fund the 100 tablets and the answer was an unequivocal yes. In less than a week we’ve moved from reading about the issues faced by Rays of Sunshine to doing something really positive and helping to brighten the lives of children who have been cut-off from their loved ones. Not only does the industry have a massive heart but it also has a remarkable ‘can do’ attitude and the ability to make things happen – irrespective of the circumstances. I think the industry should be extremely proud.”
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Player loyalty is evolving — and so is WinSpirit’s approach. They’ve unveiled a fully redesigned VIP program, merging loyalty mechanics and exclusive rewards into one clear, gamified journey. The goal? Drive deeper engagement, long-term satisfaction, and higher lifetime player value (LTV) through transparency and simplicity.
This combination of permanent progression and time-limited campaigns positions WinSpirit’s VIP Club as a modern retention tool — one designed to reduce churn while giving players a clearer sense of achievement.
Data-Driven Response
The updated VIP model is a direct response to user behavior and feedback. WinSpirit observed that, for some users, the previous program might have been a little complex — primarily due to separated loyalty levels and the pressure of maintaining temporary statuses. So the brand decided to simplify the progression path.
“We consistently listen to our players, and their desire to retain earned progress was clear,” said a WinSpirit representative. “This redesign is our commitment to them—we’re replacing complexity with simplicity, ensuring every player feels valued and their long-term journey is rewarding.”
How the New VIP Club Works
The redesigned VIP Club merges lifetime progress with seasonal engagement to create a system that rewards both consistency and activity. Players unlock a permanent VIP status that never resets — a key benefit that builds trust and long-term motivation.
On top of this, rotating seasonal levels introduce fresh challenges and time-limited bonuses that keep engagement high. Even when players take a break, their status stays — removing pressure and encouraging steady play.
All progression and rewards are tracked in a centralized VIP dashboard, giving players full visibility and control without the need to contact support. This clarity minimizes friction and churn.
Seasonality as a Strategic Engagement
WinSpirit’s new format introduces quarterly campaigns, each with a dedicated theme and bonus structure. The current activation, Flame of Thrill, designed to re-ignite player motivation during autumn campaigns, features:
- Increased cashback tiers and deposit insurance
- Personalized bonuses and access to exclusive promotions
- Limited seasonal rewards and much more
Even for long-term players, these rotating seasons bring something new — keeping the program exciting well beyond the first few tiers.
Why It Matters for Business
From a business perspective, the redesigned VIP Club introduces several measurable advantages:
- Increased retention (reduced status loss anxiety).
- Higher LTV (steady progression over time).
- More consistent activity (recurring seasonal goals).
- Fewer negative touchpoints (clear rules).
The introduction of a permanent VIP threshold (VIP Iron) creates a strong psychological anchor for re-engagement — aligning well with known gamification strategies in product design.
Overall, WinSpirit’s transformation reflects a broader commitment to listening to players. The brand is shifting toward a more sustainable model that fosters long-term relationships through clarity, fairness, and flexible progression. It’s a big step toward a smarter, player-first future — where loyalty is truly rewarded, and progress never goes unnoticed.
Canada
Group from Ts’elxwéyeqw Tribe and Great Canadian Entertainment Announce Agreement for the Acquisition of Elements Casino Chilliwack
Great Canadian Entertainment and a consortium group of certain communities from the Ts’elxwéyeqw Tribe, through an entity affiliated with Ts’elxwéyeqw Tribe Management Ltd. (the “Ts’elxwéyeqw Group”), announced that on November 7th, 2025, they entered into a definitive agreement for the purchase by the Ts’elxwéyeqw Group from Great Canadian Entertainment of Elements Casino Chilliwack, one of the premier gaming and entertainment destinations in the Fraser Valley region of British Columbia.
The Ts’elxwéyeqw Tribe constitute seven First Nation communities and are the First People of the Chilliwack River watershed. The transaction represents a transformational milestone for the communities within the Ts’elxwéyeqw Group.
Elements Casino Chilliwack serves guests across the Fraser Valley and is Chilliwack’s top destination for gaming and entertainment, featuring over 300 slots, live and electronic table games, bingo, dining, live entertainment and more.
The closing of the transaction remains subject to customary closing conditions and the receipt of regulatory and other approvals. Under the terms of the definitive agreement, Great Canadian Entertainment will continue to provide transitional services and support to the Ts’elxwéyeqw Group for a period following closing.
“This purchase marks an exciting milestone for our Nations and for the entire territory. By coming together in partnership, we are not only investing in a strong business opportunity, but also in the future of our people. The revenues generated through this acquisition will help strengthen our communities, create new opportunities, and ensure our Nations continue to play a leading role in the local economy. Additionally, we believe that local community-based ownership of Elements Casino Chilliwack will further strengthen the broader Fraser Valley community and economy. It’s a proud moment that reflects how Indigenous leadership and collaboration can build a stronger, more inclusive future for everyone,” said Chief David Jimmie, Chief of Squiala First Nation and President of Ts’elxwéyeqw Tribe Management Ltd.
“We are very excited to have entered into this agreement with the Ts’elxwéyeqw Group. We have had the privilege of being part of the Chilliwack community since we opened Elements Casino Chilliwack in 2012, and we believe that under the Ts’elxwéyeqw Group’s stewardship, the business will begin an exciting new chapter. For the team members and guests of Elements Casino Chilliwack, and the local community, we can think of no better owner for the business. We look forward to the closing and then working with the Ts’elxwéyeqw Group team during the transition period,” said Matt Anfinson, CEO of Great Canadian Entertainment.
McCarthy Tétrault LLP is acting as legal advisor and KPMG Corporate Finance Inc. is acting as financial advisor to the Ts’elxwéyeqw Group. McMillan LLP is acting as legal advisor to Great Canadian Entertainment.
The post Group from Ts’elxwéyeqw Tribe and Great Canadian Entertainment Announce Agreement for the Acquisition of Elements Casino Chilliwack appeared first on Americas iGaming & Sports Betting News.
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SkyCity Entertainment Group Limited confirmed that the New Zealand Gambling Commission has granted SkyCity Queenstown Limited with a renewal of its casino venue licence for a further 15 years from 7 December 2025, pursuant to section 134 of the Gambling Act 2003.
SkyCity Chief Executive Officer, Jason Walbridge, said: “We’re delighted with this outcome. We look forward to continuing to play our part in Queenstown’s fantastic range of entertainment for both locals and visitors.”
The post SkyCity Announces Renewal of Queenstown Casino Licence appeared first on European Gaming Industry News.
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